Can’t possibly understand why this place doesn’t have 5 stars. Folks, this place is literally a blessing. I’ve never received care of such a high quality and wait times so short all my life that I don’t even know how to express my love for this place. Every single person that works there is competent and kind and the pharmacy always looks out for you regardless of whether a Cook doctor prescribed it or not.They truly, and I mean this, truly look out for your well-being as their first priority.

They do not care, and heaven help you if something is wrong other then Covid.

I went there to get papers for my daughter,who had Covid. Shes doing alot better now.

They employ a doctor here that wont address your issues and will just gaslight you even if what you have is a CONGENITAL DISEASE. Plenty of very caring and professional people, but people should know there is definitely a ROTTEN apple. Schim (spelling is wrong and not even full name) is a really nice doctor, but it almost isnt worth running into that jerk.

This pharmacy consistently doesnt have prescriptions that have been verified sent from other offices, requiring multiple follow-up calls. It is beyond frustrating. If you are able to get things filled elsewhere, you should. If it was just once or twice I could understand, but it is literally every time. I dont know what kind of system theyre using, but they obviously need a better one.

Great facility, awesome location, friendly staff! I spent about 25 minutes from walking in with no appointment to finishing my visit and being out the door with all that I need. Much faster than other nearby walk in clinics. Highly recommend!

Everyone is so caring. From the checkin stuff to the doctors, nurses pharmacist and check out staff. I have had nothing but the greatest experience at the Cook clinic. They all show such a caring nature.

I have been going to the clinic for several years. They have grown and expanded to meet demand. The staff is professional and courteous. They go out of their way to be helpful even when they are busy. If I could rate 6 stars I would.

Cook clinic itself is awesome, very convenient having a pharmacy right in site. The website for the clinic however is 100% worthless, and the patient portal is completely useless, even sending messages dont get responses. Just call it go to the clinic. Website should just be removed all together.

They always get me in pretty quick, and I am happy, and feel much better, with my current prescription.

Was amazed that the Dr spent quiet a bit of time talking with me . Wasnt rushed . Staff was very prompt in returning calls .

First time paperwork was quick and easy. Came in about 10:40 and was out within an hour. Even had my medicine already ready at their pharmacy.

I was amazed at my visit today. In my nearly 20 years of using the clinic I never dreamed a doctor would be so indifferent. Only gave me a few seconds of his time, spent nearly all of that trying to sell me BP meds. He would not allow me to tell him a thing regarding my pain and inability to move, in fact he opened door, walked out while I was trying to talk to him. When your health provider treats you like that you’re left feeling vulnerable, and with no say in your own health.

Dr Schim is amazing and I owe hMy life!!

I have been at the cook family center for a long time I have been fighting 3 herniated disks in my neck for about 10 years and have had anxiety for a long time so the doctor that I see cute all my meds in 1/2 bc I put on a little bit of weightThats not right for someone that as went to some of the best doctors for ur neck and said that ur pain will not go away and it causes really bad migrainesSo I hope the new doctor I see is alot better then the one I have now at this placeThis place is a joke Ive never been disrespected by any doctor before how now I have been disrespected from a doctor today We always say you never know what somebody goes through until they walking in somebody elses shoes I like to see that doctor walk in my shoes causing my pain and I go theory everyday in my neck and then see how he fills a next time I get this disrespected like that I will be putting lawsuit out

Some of the people in the Pharmacy need a refresher course on their interpersonal skills.

The Cook Family Health Center is ok...the waiting room is rather small, so all the none sick people get mixed in with the ones who are sick. I didnt like that at all! There were people coughing and hacking, sneezing, it was just unpleasant. (I get that at doctors offices there will be sick people, but normally the waiting rooms are bigger and I wouldnt have to sit right next to a sick person)The doctors are known for rushing people out of the office. I was actually so insulted by a woman doctor who told me Do you have many more questions? I have other patients I need to get to I almost never go to the doctor, maybe once every two years. It just floored me that a doctor would say that to a patient wanting to know questions about their health.Side Note: I think its silly that if you want to go to the dermatologist you have to get a referral every year. The fee is fifteen dollars per doctor visit, why cant you just go to the dermatologist and save the 15.00. It just burns me that a doctor walks into the room and says ok, gives the referral and I have to pay 15.00 for the go ahead from him. (Call me a cheap skate) But that money adds up over time.

There has only been one review posted and I disagree with it completely. Im not sure who the patient had seen, if it was a walk in or an appointment but every time I go into the clinic as a walk in or as an appointment, Ive always had great service. It is not the clinics fault that the waiting room is small. There are masks as soon as you walk in the front door and a note that says If you have a fever or a cough, please wear one of these masks so again, this isnt the clinics fault. It is the person who doesnt have enough common courtesy to use a mask when they are readily available.I have a syndrome called POTS and Dr. Behney was the first person to send me to a neurologist and to a cardiologist to figure out what was causing me all my problems. He listened to my symptoms and explained to me that even though he wasnt quite sure what was causing them, he would get me with the specialists that would be able to help me. And as for the lady doctor who told you she had different patients to see, Ive never had that to me ever. Dr. Behney has actually made me wait while he went out of his way to get my medical records from a hospital visit and Dr. Shimm actually sat in a room with me and asked me all kinds of questions about what POTS was and even looked it up on his computer while talking to me and trying to give me advice as to how to help me.Im not exactly sure when this review was written but I do know that the insurance policy has changed that you do NOT have to go into to get a referral to see a specialist (also known as a dermatologist) anymore.The Cook Clinic is a very great doctors office and all the doctors Ive seen have taken the time to get to know me as a person and what my medical conditions are. Im grateful for their doctors, nurses, front desk ladies, and Brian and all the others in the pharmacy that answer any questions I may have.

The dr.s here have been great with my kids. I love them. And they see a femail dr. The only one thing I would say is. There are times we have waited in our room waiting on the Dr. To come in. For quite some times.

Dont go to Dr.Schimmel. He should be a nurse! Just made excuse why he couldnt do his job. So in my mind he us now NURSE SCHIMMEL!!!

Good clinic for Cook employees and their families