Every gym has its packed hours and share of insufferable people. This gym, however, is the only one that plays music that is equal in quality and volume as youd expect at Drifters. Expect insanely loud music that includes pieces of main choruses from popular (and usually cringe) songs. Imagine Best Friend by Saweetie blaring above you and your headphones can never drown it out, thats you working out at Crunch.

The group classes are great Taylor is the best instructor! It is pretty busy consistently with college kids. The amenities are nice, but some areas could be cleaned more thoroughly!

Only got the 2nd star because it has all nice equipment. But the gym itself gets ridiculously packed. I mean PACKED. Iv been to a lot of gyms during busy hours but they have way to many members at this one for some reason. Unless you plan on working out after 9pm or waiting 20minutes for almost any bench/ equipment, I wouldn’t recommend.

Very large facility with a diverse and large amount of equipment, including rope climb machines, rowing machines, and punching bags. Refreshments are tasty and reinvigorating, the staff are very professional and polite, and the memberships are reasonably priced, especially for the wealth of extra benefits given to the higher tiers, including free classes, progress checkups, and a sauna. Its top membership, which goes for 29.95, has more to offer than most other gym memberships in that pricing area, and even some that are more expensive than that. I definitely recommend

As a mom of 3 young kids this place has been a life saver! Affordable membership with child care, plus amazing instructors and lots of options for classes throughout the day. I recommend Crunch to everyone!

Nobody wears masks including staff during this covid surge, and its stuff like sardines with college kids all the time because ISU gym requires masks unlike crunch. They also try to pressure me to upgrade to their highest package for a free trial and gave me a free month for the signup special. However when I found out about the workout environment when the students came back and tried to close my account I was told I have to give a thirty day notice, so they will have to charge me for an extra month to close account. I asked about if they were gonna charge me at the premium account price or the original base price which of course they said it will be at the upgraded package price. Manager said its in contract. No verbal warning about this at all at signup. Out an extra 30 bucks vs 10 bucks. So with 50 dollar annual fee plus an extra 30 bucks to cancel. What a scam. Avoid this place

Please do yourself a favor and avoid this place and the personal training!!. They have shady business practices and will sell you a plan with “integrity”. Was never explained that you could not cancel at all and was locked into a contract which was not explained well. After using the free session and indicating I was not interested the only way to get out of it was paying 90 dollars or was threatened to be sent to collections, felt like a scam. Spoke with director Ashlyn who claimed she wanted to help but total waste of time!!

Really awesome gym to workout with plenty of space. Highly recommend it. They have all the equipment you need compared to Planet Fitness. You dont have to wear Gymshark in order to blend in #nojudgment

MAKE SURE TO READ THE FINE PRINT OF THE CONTRACT BEFORE YOU SIGN. It was my understanding I was joining for the month of June for $0.06 ad that as long as I canceled within 60 days of my membership I would not be charged their $50 annual fee. They must have texted my phone with this offer at least five times. So I went ahead and signed up thinking I would cancel at the end of June since I am moving at the end of the month. Talked with someone at the gym and in the fine print I owe them 2 months of membership fees and their annual fee before I am allowed to cancel. The guy at the counter was not sympathetic to the situation at all. All he had to say was he can collect your 100 bucks now and we can end my membership. Not helpful what so ever. Seriously would consider not joining this gym. Hopefully people read this before starting any more memberships with Crunch Fitness in Normal,IL!

Edit: +2 stars for reaching out. Shouldnt have taken a Google review to get communication.Original: After canceling my membership and moving out of town, crunch decided to keep my membership going and charge me well after their 30 days notice policy. So I had to drive back into town to be told it wasnt canceled and that they would cancel it immediately and refund my money for the previous charge. Imagine my surprise getting charged AGAIN the following month and never getting a refund to have to drive BACK into town and be told that never happened. So I was told once more it would be canceled and given an email to contact the manager. With zero response from management, I am now down 36 bucks from a membership I didnt have, 2 trips out of town worth of gas, and a staff that refuses to do anything about it. Thanks Crunch

Thank you AshleyVery good Front desk serviceI’m trying to fix my billing status for last 2 months, unfortunately I didn’t get support properly.Today I visited crunch fitness in person, the front desk person Ashley made it very easy and resolved my billing issue within 2 minutes.Thank you once again Ashley and thanks to crunch fitness. I’m very satisfied with the service.

Nice facility and social distancing is easy however they lack proper communication about their hours which is why I’m giving 3 stars. It is listed as 24/7 and even when you call their phone number it says they’re open 24/7 but they definitely are not. No signs on doors, nothing on their social media, no one answers the phone when you call to confirm hours. So may the odds be ever in your favor when you show up at 6:30am for a workout. Proper notification of hours is important.

I’m not going to lie, I was not a fan of Crunch at first. I thought it was way too crowded for me to feel comfortable enough to enjoy but I was so wrong. This gym has really grown on me and I absolutely love the classes.Taking away to stars because it is so difficult to cancel personal training.

Dont keep the place as CLEAN compared to when yall opened, your trainers dont tell clients the price for PT services until the bill comes & Yall trash for not having ESPN. Dont want to watch CNN, FOX NOR HGTV while doing cardio.

Good gym but theCleanliness is to be desired. I see a lot of people standing up front They could be cleaning. Just checking with the benches Theres about an inch of hair and dirt.

This is a great gym with all of the equipment you need for a great price, if you go at the right time of day to be able to use it. I go in the morning and my husband goes in the evening. We both have difficulty getting access to a squat rack or bench press without awkwardly waiting for someone else to be done. The 10-25lb dumbbells are also hard to come by during these times. I’d also clean off my equipment (and hope other people do too), but the sanitation stations and garbage cans are hard to come by and difficult to find. They do have everything I need here and then some. A lot of the classes I’ve seen look great too, but I haven’t tried one yet. I also think the locker rooms and showers seem clean which I appreciate.

Nice gym.... Nice size... Great place to get fit...

**edit: they changed their hours back for now. Thank you Crunch for fixing it and being honest about your hours****They advertise 24 hours yet theyre not. Before, they had until 11 pm and then they changed it on Google and their social media to 24/7. Showed up before 11pm one day and they werent even open. When we asked about being open 24 hours they said theyre not sure and they dont know when they would be. They said it could be months. Why advertise on everything that youre 24/7 when youre not? Seems very deceiving to New members and current members. The gym is nice and pretty clean though. No complaints there.

Fun atmosphere, awesome personal trainers, and the classes are so welcoming! Best gym I have ever been to

I travel for work (now that COVID has a less of a grip on us), this CRUNCH facility was awesome...I love it when there is a CRUNCH gym in a location I am working.

I cancelled my membership with an employee well before the end of the month, but they still charged me at the end of the month as if I still had a the membership I cancelled. It was billed as an ongoing subscription, which makes no sense, because I cancelled my subscription.

Sonya is amazing!! So helpful, always greets!! Seems like she is happy to be there and actually makes you feel welcomed! going to the gym is not always the easiest thing to do in the mornings...But its definitely better when you walk into a gym and someone greets you with a smile. Of course she has on mask, But I can tell that shes smiling from the tone of her voice and the squint in her eyes! Thank you for making my gym experience amazing Sonya!!! 😃😃😃😃

First time getting a personal trainer and Melanie is awesome! Definitely worth it.

Save your money. It is not worth it at all. Back in January I signed up for personal training, their agreements are withdrawn to be shady in every possible way. After multiple conversations and attempts to reach Ashlynn Lynn she went back and explained why their contracts are drawn that way. I paid to get out of the contract. Asked her specifically what the amount was to completely get out of it. I was done didn’t want to continue in any way doing business. Just done with it, they have shady contracts, not professional whatsoever and poor communication. She gave me an amount and I paid. Thought it was over. This morning I wake up to another charge. I called she tells me there’s a payment that was declined on March 22nd and it’s catching up from that. The payment I made after the conversation I had with her was done March 24th. So why is it that she could not see my payment declined two days later not to mention I brought it up to her multiple times and told her payments were being declined but I wasn’t paying anything I knew the full amount to completely get out of. This has been the absolute worse experience ever.

I can not express enough how awesome this gym is!!! I highly recommend checking this place out!! Amazing people!

Love the atmosphere, great trainers, great equipment. Love the tanning and massage chairs.

Awesome experience! Marcell is a great trainer and is very knowledgeable on the equipment and different workouts! Definitely excited to be a new member.

The new gym is AMAZING!!! Clean, fresh, professional, great energy. Tons of group fitness classes, child care, massage beds. So excited for this year!

They dont enforce mask policy, trainers dont wear mask, and have no one in this gym has any concept of social distancing. The showers havent been cleaned. Theres a clump of hair in the shower thats started its own cultivation of mold spores. Its been there for 1+ weeks.

Team members are courteous and kind and always willing to help when I need help

People are nice. Anticipating their new building when we can see how well it is run. Borrowing the old Golds is a rough start.

Good luck trying to cancel when youre about to move should be able to just come in or go online and cancel everything hope I dont get charged

Shady business practices so sign up with caution. Called/went in about 5 different times to cancel my membership and my card keeps getting charged (beyond the 30 day cancellation period). I will be reporting this business and potentially taking legal actions if they keep stealing from me.

Love it! Music could be turned down a bit but always a great workout!

Best place to get Covid 19. Sure they take temperature and make you wear mask as I enter. After that they could care less. No one wears a mask . Stay home and work out unless I want to die there

I would really like this gym if the peak hours werent from 5am-11pm. Its completely crowded every time i come in and cant do the workouts i want to do

-Great squat racks and equipment for body building. Has your typically gym equipment, but a couple of the brand new machines are broken.-Not many of the people wipe down the equipment and the workers dont spray down or wipe the equipment. I strongly suggest wiping down equipment before you use it. In terms of cleanliness Planet Fitness and LA fitness take it more seriously and Crunch is lacking. Alot of people dont wear masks, I dont really care but some might.-Is listed as 24/7 but currently is not, this is annoying and has already wasted one trip to the gym for me. This feels like a management error.-Water fountains are turned off (even the water bottle fillers that are covid safe) for covid, but they sell water bottles there. This feels like another poor management decision, everywhere else iv been water bottle fillers are working.-Its a great facility and ill keep working out there, but hope management dose better for upkeep in the future and at the very least prioritizes fixing the broken equipment and water fountain water bottle filler.Overall rating :2/5Weightlifting equipment: 4/5Cardio Equipment: 4/5Equipment cleanness: 1/5People: 1/5I recommend this gym if you are serious about working out and dont like the limited equipment at planet fitness and are on a budget. Definitely best bang for your buck but you sacrifice free water and cleanness.Edit 1: Water fountains are working now and it looks like they are attempting to get the water bottle filler working. Upped from 2 starts to 3 because this was a big issue for me.Edit 2: Watter bottle filler is working now!

Great gym. Great equipment.

Great facility with plenty of equipment, looking forward to their new facility opening up!

Crunch has to definitely be one of the best up-and-coming fitness facilities around here in Central, Illinois. Hands down! 💪🔥🏋️‍♂️

Front desk employees are brainless, too many muscle bros on the racks sittin on their phones. Owner cant even read review right.

The staff is really nice and I get great workouts in. I cant wait for the new facility.

Like this gym alot. Wish there was a more strict mask enforcement.

No complaints. Easy place to get the job done.

Amazing place to workout at everyone is nice

I wish they wouldnt turn the music off 20 minutes before closing.

Get place for classes and more....

Great place

Excellent people & service

Cool gym

Amazing!

I love the place

Love it!!

All stars

Those in front serve very poor quality