Service was beyond great! I could only give 4 stars because of issues with their ability to receive orders. Since updating their system to Windows 10, electronic orders arent always being received (like mine). I tried emailing a copy to the phlebotomy tech, but Windows 10 blocked it as well! My provider could not fax a copy, so I spent the morning playing phone tag and getting a hard copy printed then driving to pick it up and delivering it back to the lab. Not the workers fault at all, but Im grateful I didnt have a job to get to today! MAJOR glitch Quest needs to address!

Horrible customer service!!!!Unable to speak to someone on the phone. They moved and never updated it on the website. Went to the new location and nobody showed up!!!!

I had an appointment and I still waited an hour. The nurse was on the phone a lot and didn’t come to waiting room to even check on anybody. I just needed a drug test and it took way long than what it should’ve!!

I arrived at 1:00p, staff opened the door on time, Deb, the nurse administering my blood pull, was courteous, kind, and efficient. the needle she used and her method left no bruising, not even a dot the next day! Deb was very, very professional, she was the best.

Every time I need to take a drug test I go to Quest, the nurse is awesome.

I go every year to get blood work for insurance. I have an appointment and always a quick in and out for me. Very nice lady who takes the labs.

Extremely rude staff. Wouldn’t recommend. Expects you to know their process like you take their drug tests daily. Went for pre-employment screening and the lady was rushing me and she cursed when I forgot my wallet in my jacket.

Terrible. Don’t waste your time at this place.

They are very responsive and kind. Also answers any questions I have.

As with most medical offices the wait was long and there was no one at the front counter to greet me or assist with signing in. The kiosk would not accept my information and no one was there to assist. After I was called back it was quick and staff was professional.

The older woman was so rude. It was an extremely bad experience for me. She skipped me because she said I wrote down the wrong number even though I had been waiting so long and was turned away earlier due to it it being lunch time. It was 11:40am. Then she made unnecessary comments on my personal life. She needs to be fired

In and out quickly. Never even knew Clare stuck me with a needle. Easy to find.

The staff is rude and it said my wait time was 0 minutes and I waited for 45 minutes to go back and they took people back that came in after me.

The old lady works here is crazy. I asked her I would like to get blood test, she told me This is not your country where you can walk in to get blood test. I was awestruck by her statement. They should change that lady.

Had appointment at 815 the doors are still locked nobody there a line outside dont even want to give one star

Single least friendly medical personnel I’ve ever dealt with...and I literally was just there to pee in a cup...

Quick and friendly service

Very poor customer service over the phone!