Rude!!! They bought my locally owned bank ..i had been a customers at for 30 years. When Crane took over EVERYTHING CHANGED. It went from quality customers service to pure rudeness! Do not use this bank....they are awful. Go to a locally owned bank like Peoples State Bank!!! If you are using them shop around. If I could give them zero star rating I would.

Always Great Customer Service! Evansville In branch is the best ! Laura & Leslie are running the show here. Thank you both for the best Customer friendly service in Evansville Indiana.🙏👍

Thank you Cheyenne for you patience and helping me work through my website issues!

Didnt even open am account here. They bought my bank and now I want to close my account.. worst customer service Ive ever had!!

Went in to consolidate some bills and not only did they get me more than I needed Im now saving $600 a month and my interest rate went down from 12.99% to 6.850% great people that really want to help so Id definitely recommend them to everyone I know. Thank you guys so much

Ive been experiencing an account issue that is returning my bills as no account found. Ive experienced this same message from multiple auto debit companies that have been pulling from the same account for multiple years. When I approached Cranes facilities manager about the issue and requested reimbursement for multiple NSF and late fees incurred due to the issue, I was told that the issue was not Crane and that they would not help. The likelihood that several separate companies are all experiencing the same issue as an error on their own respective ends is not plausibly likely, however, Crane maintains the issue is not theirs. I will be closing my account and recommend finding a credit union with more integrity.

We’ve been with Crane for years and liked that it was a small bank. However, whenever I call to speak to someone I wait and wait on hold. We’ve been waiting for days to get someone in the mortgage department to get back with us to put an offer on a house. Not happy with this customer service..

Always have a good customer service experience and they answer questions and are pulling Ive used since I was 18 and appreciate everything

The staff are friendly. The financial advisors very knowledgeable. For those that need to get the loan Good place to look at first. The credit unions usually have better rates anyways. So I would take advantage of that. The inside is pretty nice.

The lady working the window was very rude and then when I asked a question she had a very bad attitude. After I grabbed my receipt there were 3 people standing at the window staring at me. Very unprofessional place with very rude workers.

Very nice people to help you with your financial future Dona the best

I have had a lot of loans over the years but got a loan through crane and have had nothing but trouble with it they keep charging me $2000 for insurance that I already have 2 insurance companies have gave them all the information but they dont care . Will never get a loan or bank with them again

The people are so nice and helpfull a great bank for my needs.

I have been with crane since I was 16. Im tired of the miscommunication. I just graduated and making a big jump in socioeconomic status. I guess its time to move on to a different bank/credit union.

The staff is very friendly. I like that it is very community oriented.

All but one of the staff is friendly(red head). Also impossible to get ahold of someone if you call the toll free number. Was given an extension for the manager. But it doesn’t work...

They are the best.

Nice bank.