My husband and I see Dr Soucie. I really like his nurses. Usually Kylie is the one who helps me and I know if I leave her a message, she will without fail give me a call back quickly. I have nothing but great things to say about his office.

Great place to go whether for a routine check-up or more concerning matters. Both Dr. Beckett & Dr. Soucie delivered all 3 of my children and continue to take care of the whole family by appointments and walk-ins. The nurses (especially Kiley &Taya) are so caring and friendly. They work hard to see all patients are taken care of

Dr Soucie is my all time favorite doctor because he cares! The others are very good too. Kylie is the best nurse ever and Taya is great too. We feel privileged to go in to Blackfoot Medical be case they treat us so well!

I absolutely love Dr. Soucie and his nurses! They are so good to work with. They make my kids visits fun and know them by name, which is huge for me. I feel like they care about me and my children. I would recommend over and over.

I feel that Dr Soucie has always been there for me anytime I have needed him and his staff are some of the best people you will ever know BMC is a great place to deal with and I would strongly recommend if you need a doctor to go see them

Dr. Soucie and his staff are friendly & efficient. When I call for an appointment they are quick to respond to schedule an appointment for us to see the Dr. They take the necessary time with you & genuinely care about you as a person not just as a patient. I would like to add that sometimes we see Guss Grimmitt & he also does a good job of treating us.

I have been a patient of Dr Soucie at the blackfoot medical center since 2007. He has been nothing short of the best doctor my family has ever had. His staff is amazing as well. I am the third generation of my family to be his patient and I have had nothing but good, quality care from them.

Good luck getting anyone to answer the phone. Want your lab results back? Don’t count on it. Want some communication? Forget about it! Want timely service? Go somewhere else. Want nurses that are pleasant to be around? Forget about that too.I’ve never had a worse experience at a doctors office.

Waiting over 2 hours to see a physician is absolutely BOGUS, not to mention most nurses and doctors treat you like you bother them!! absolutely don’t recommend this place to any person needing serious care:(

I go see Dr. Soucie here and him and the nurses are amazing. He is such a kind doctor and he has made it easy to see a doctor.

Dr. Soucie’s office is AMAZING!!! They always go above and beyond for us. His nurses, Kiley and Taya, are so sweet and super helpful. Dr. Soucie is so kind, listens intently, and genuinely wants to help you. They all treat us like family. =)

I just wanted to give a quick shout out to a few people whom have helped me here. I believe one was a nurse in training, her name was Amanda, and you GUYS... this girl went above and beyond to make sure my visit was a good one. I had to get a shot (one of the bad ones that usually hurt all day) and she took her time to make sure it didn’t hurt. For such a busy, understaffed clinic they definitely hire some fantastic staff! I’ve never been mistreated and I’ve always been given the best care here whether it be from Amanda-nurse, Max Barney-doctor, or Janette Silva- billing staff. These three are the best! Thank you for everything guys!

I started going to Dr. Gary Soucie when I was pregnant with my first child, and because of the exceptional care I received, I stayed with him through 3 more births! Fourteen years later, my children and I are still using him as our primary physician. I cant even begin to imagine going to another provider at this point! Dr. Soucie has always listened to my concerns and addressed them in a very professional manner. Oftentimes, he goes above and beyond what his duties as a doctor entail. I am far from a trusting person, especially when my kids are involved. I can honestly say that I trust Dr. Soucie 100% with my entire families health and well being! I cant recommend him enough!We all know a doctors office is not complete without nurses. His nurses are the best! They ALL exhibit the same qualities that Dr. Soucie does. Honestly, I cant ever remember a time in my life that I didnt dread going to the doctor; but that changed when I placed my physical and mental health in the hands of Dr. Soucie and his gals.I made an unscheduled visit to Dr. Soucie one day. He was completely booked. In desperation, I told his receptionist what was going on and she relayed it to Dr. Soucie. Within 10 minutes I was sitting in one of his offices despite the fact that his schedule was already bursting at the seams! As I mentioned before, all of his nurses are phenomenal, however, on this impromptu visit I met a young lady who I feel deserves special recognition.Kiley was the first person of the medical team that I encountered that day. She came in to do vitals and get a basic overview of the circumstances. Her mannerisms were not that of a typical nurse. I was having a complete meltdown and her genuine concern for me as a person (not just as a patient) soothed me to the core! With her help I was able to pull myself out of an extreme panic attack and stop crying enough to communicate with her. She is truly an angel.I feel completely blessed to have her, all the other nurses, and Dr Soucie as my medical team! If you are searching for sincere, compassionate people who are genuinely interested in your health I would definitely recommend these individuals! ❤

Today my daughter had a doctor appointment with Dr.Soucie as soon as Taya called my daughter name Taya greeted my daughter with a big smile and a Hello my name is Taya and said my daughter name. Taya then said room 2 please where Kiley was waiting for us to take vitals and she also greeted my daughter and said hello my name is Kiley and ask my daughter how school was going they had their own little conversation for a min while I talk to Taya about why we were there to see Dr.Soucie. Dr.Soucie came in and he greeted us Dr.Soucie was talking with my daughter and answering all my question and concerns I had about my daughter he was very professional. I will always recommend Dr.Soucie to anyone his a very smart man and knows so much. I honestly rate Dr.Soucie and Taya and Kiley more then a five star.

I never get a call back anytime I try to reach anyone.

I am so grateful for Blackfoot Medical Center. They were so kind and attentive when I was so sick. I would go there again.

Spent 5 hours there the other day trying to get a covid test. They were polite though. Its probably hard to work during COVID.

Staff there seem to not care about there patients Blackfoot really is like that.

While the staff was exceptional in handling a medical emergency, billing is another situation. I was self pay due to Obama. When receiving the bill I received a flat rate with no indication on specific charges for the equipment, doctor and so forth. Have called several times to get an itemized billing with no success. There has to be something that they can do for non insurance billing for the customers.

If you want to wait in the office for 2 hours to be seen for youre scheduled appointment then this is the place to go. Wont be going there ever again.

If you need anything dont bother calling thay will not answer the phone! The staff DOES NOT Care! If thay call you its come on in so we can charge you.

Nice atmosphere. Walk-in anytime its open. I recommend making an appointment, it cuts down the waiting time to get to a room and see a doctor. Sometimes even with an appointment the wait can take awhile.

So a little update. Last week I posted how Dr. Fackrel wouldnt see my sister to give her her results of her blood test cause she couldnt afford another 100 dollars in 1 month and she needed to pay it in 2 payments he refused her and sent a nurse in to tell her a serious condition. Then I posted a bad review and a couple hours later he called her and said Im sorry I tried catching you B.S. well we just seen a wonderful DO doctor and come to find out she doesnt even have what he told her she had. WTF!

A very nice medical center. It is close to the highway and very large on the inside. There is even a pharmacy in there. We go to see the cardiologist there. He is part of the Idaho Falls group. Everything is clean and it is easy to check in, as there are many desks to talk to someone.

While my family and I enjoy the physicians we have seen at the clinic, I am amazed they have stayed in business with the poor communication they have with their patients/customers! I have called my physician several times about different issues, and almost never received a phone call back. My daughter called to make sure a NP was going to be in when she was home from college, was told that the NP was going to be there, only to show up and be told the NP wouldnt be in until tomorrow!!! Very frustrating!

Doctors and specialists great....the office staff are not very nice. You would think with special circumstances they would be more helpful especially when the doctor was aware of the need (time sensitive) and told us to come in.

I been going here since I was a child I am now 33 yrs old with my own children Ive had to literally argue with one of the front desk ladies several times just to get my newborn seen I at one point even had to take him across the street because she refused to help us, I love the Doctors but in order to get back into see them is the hard part

Been going to this clinic for years. Yes. Its a wait to save $100s and not go to the hospital. X-Ray my hand and I was in and out in 2 hours. My family really like the staff when we need help.

The doctor prescribed a medicine that my nursing wife couldnt take and then did not return her call for over a week to try to get a new prescription. He then prescribed something that the pharmacist explained wouldnt actually treat her problem. Again, we had to wait over a week to get any sort of response from the doctor. We cant believe the terrible service from this facility. Weve moved to a different medical provider.

Went for labs

This place is a joke! Good luck ever getting your records or billing right and on time and if you need blood work they are guaranteed to blow a vein. If you have the means or a choice go to Idaho falls. This clinic should be shut down by the state for breaking the law and negligence.

While the doctors and medical providers seemed very good and competent on every occasion I experience extremely long wait times (2+ hours). Staff didnt seem to really care when I informed them I would be going to another provider.

Absolutely have no complaints. Yes, theres a wait to see Dr Beckett and Soucie. See them once and youll understand why.Dr. Soucie is always helpful and kind.The doctors frequently gain the other doctors opinions.5 stars no question.

Dr. Fackrell tell me how you diagnosed our friend with throat staff infection and not even a month later they find out its stage 4 throat cancer. Obviously need to reavaluate. Thats 2 wring diagnosis in 1 month.

Can you get medical care here? Maybe. Can you get it in a way that makes you feel like a valuable patient whose medical concerns are a top priority? Absolutely not. I made two in-person requests six days ago and no one has gotten back with me. Called two days ago trying to get the same info and was forced to leave a message, and still no return call. Also, have been waiting five days to hear the results of an ultrasound. The systemic incompetence and lack of urgency of this practice presents a real medical risk to individuals with undiagnosed conditions. My husband and I are in discussions about whether or not to get me an apartment out of state in a strong medical community where I can get the attention and expertise I truly need.

Doctors are ok. I like Gus, a lot. But the office staff are practically illiterate, incompetent, unprofessional, and down right stupid. Their attention to detail is so lacking that it is scary. I wont be back. EVER.

Best doctors, worst follow up.

I have been going here for years they are crowded and almost always busy and yes wait time can be a pain for the walk in appointments. But that does not stop them from giving you the best care deserved. the Doctors actually care and are very personable. I wouldnt go anywhere else. Grimmit and Barney are truly great. Also I have never once had an issue with the front desk people or nurses, Shilo is so sweet. I really feel like myself and my family are taken care of here.

Rude front desk staff. I just had a sick foster child, Elsa was so rude, refused to help get a healthy connections referral for a sick baby to be seen. Very impatient and condescending. Wasted my time. I came across the street to the other urgent care, they are much nicer. They helped with referral paperwork and were kind in a frustratung situation.

Great doctors! Would recommend this clinic to anyone. Never disappoints.

Dr.Beckett has been such a wonderful doctor I just love how he cares feels good to have a amazing doctor!!!!

Always clean, usually quicker than most clinics, knowledgeable staff.

Billing department is horrible. Had a baby @ bingham - got a bill from BMC for being seen by their doctors. Called and gave them our insurance info. They said theyd bill them. Got a letter 2 months later saying they were sending it to COLLECTIONS! Called again asking them to please bill our insurance. Got another bill 1 week later and they STILL had not billed our insurance. Now I have to call again and HOPE someone does their job and bill my insurance!!

I have been going here sense I was a child and I feel almost part of a family here, but it took them over 10 years to find out that I had something wrong with my thyroid, and it was only after I started going to Dr. Beckette. We sat down to talk about my son while I was pregnant with my daughter and right away goes, Did you know you have an enlarger thyroid? Nope no idea, turns out there was something growing on it. There are some amazing doctor and nurses there that truly love, their job, and their patients.BUT the waiting room, is a JOKE I have actually left and gone to the joke of a hospital up the road before. And to get an appointment with the good doctors... yeah right, one month later is normally the soonest. Also there are a few employees in that place that need to work on being more warm and inviting, and not make it seem like they are miserable. The other thing is I have bad back pain, but have yet to find a doctor there that will actually try and help either manage the pain or fix the problem. In fact when I ask for something for the pain they will tell me, I dont see that to be something you REALLY need right now. As if Im some pill popper! I have two cracked vertebrae!So they are clean, professional, and for the most part friendly, but sometime not so helpful. If you get the right doctor and nurse there you cant go wrong, BUT if they arent great, theyre horrible.

I absolutely love Dr. Gus Grimmett. He actually cares for his patients. He is great

Great clinic. Great personnel, very caring and concerned about their patients.

Not the fanciest but good doctors, not in it just for the $$! the only reason i didnt give them a 5 star is because of their billing process/department. 3 times within 1 year i have been sent bills stating i owe them my copay when i always pay it upfront. i have always had proof to show that, so they can get it cleared up but getting a hold of them in the 1st place is a joke. i end up having to leave work early just to go in there and talk to someone to get it cleared up because they work the same hours as i do and billing no longer answers their phones instead you have to leave a voicemail and they will call you back sometime. lets hope you dont miss their phone call because of work or something, cause the cycle repeats itself, im on phone call #6 today!

They have done well with the remodel. The only problem is having to wait over an hour to get into a room.

Billing department has no emphaty! You should reread and restudy the attitudes you should display to the career you choose!

We LOVE Dr. Beckett at BMC! He is the best doctor we have ever been to for our kids. My daughter is 6 and we have been to 5 different doctors. Dr Beckett is by far the best. So why am I only giving BMC 3 stars? We wait for a minimum of 30 mins to see the doctor, usually its more like 1 to 2 hours. It takes them at least 15 mins AFTER my appointment time to get me into the appointment room, then another 45-75 mins just to see the doctor. If it wasnt for Dr Beckett and the trust we have in him, we would be gone. If that wasnt bad enough, billing is also a joke. We got told at an appointment the other day that we werent eligible for our insurance. I knew for fact we were eligible and told the lady at the desk that. The lady at the desk then lectured me on how it was my job to stay in contact with my insurance, not hers and we were not eligible according to their system. She than tried to make me pay if full for my appointment. Appointments are hard to come by with Dr Beckett, I didnt have money to pay in full, but I wasnt about to walk away. Luckily, I have secondary insurance so they let my kids in without payment. Well I called our insurance and as I thought, we are eligible, BMC is just filing it wrong. We called to let BMC know that and they told us how they do it works, it will just show up as ineligible the way they do it. If BMC billing knows it shows up as ineligible why are they not passing that a long to the front desk ladies? I do not appreciate being lectured about being ineligible and almost being forced to pay in full, because of a glitch in the BMC system, especially since our insurance said if they would call them directly it would show up as eligible. We have also received many bills saying we owe them payment in full, when they havent even billed insurance. When I call they say oh yea, for some reason they didnt bill insurance, we will do that. Why in the world wouldnt you bill insurance in the first place when we have TWO insurances on file? If Dr Beckett was not at BMC we would be long gone.

I think its ok but some of the doctors can be a holes lol

The Drs here are amazing!

Great medical care.

Joy Taylor is amazing and caring.

Drs there are great except Mosher he wouldnt treat my cold and was rude about it!!!

Quality care and the Drs listen

They almost killed me becsuse they failed to call in a precaution m

Simply Love Joy!!!

This is my place to get melical

Horribly long wait especially with only people in the lobby got in a patient room fast in minutes then still sitting waiting without speaking to or seeing the doctor over an hour later.

Great Staff!

Long wait time

Great