Sadly, there’s no customer guarantee. If the program doesn’t work for you, their response is, “I’m so sorry it doesn’t work for you,” and you still pay.So far, I’ve paid $800, and I’ve lost two pounds. Yup—you read that right—$400 a pound.And I call to cancel today, am I’m told I get to pay another $800 before I can cancel and walk away. But, again, they’re sorry. Super helpful, right? The fact that they’re sorry does SO much.Absolute trash company that obviously doesn’t truly care about their customers—they just care about that dollar bill.Any customer that might be considering Profile by Sanford, I’d recommend that you walk away. There are far better ways to spend $1600. For me, a better way would have been lighting mg cash on fire, but, again, that’s just me.

I am a 51 year old woman going through menopause, and Im loosing weight!!! I am really enjoying Profile by Sanford. The program is easy to follow. The coaches are friendly and very helpful. Ive lost 38 pounds in 4 months, and Im very pleased with that. My blood pressure has gone down and Im off the medication. I still have a ways to go, but I know I will reach my goal. This is great!!!!

This a program has made it so easy for me to loose the pounds Ive accumulated over the years. Being over 60, I thought it was going to to be very difficult to lose weight , but I have lost 36 pounds in the past 10 weeks, and have 4 left to meet my goal. This plan has been easy for me to follow and the coaching staff has done a fantastic job keeping me motivated to stay on the plan. My coach works with me to set weekly weight loss goals, weekly activity goals and follows up with e-mails that remind me of my successes and the plan for the next week. If you have weight loss goals that seem impossible to achieve, this is the program you need.

This program is phenomenal! My coach Amanda has been so helpful and motivating and I can’t wait to continue the program and continue to see the pounds drop off. The program is nice and structured but with a little give and the convenience with all of the meal replacements is great for a busy person like me. Would definitely recommend giving it a try!

I’m using my coach to help hold myself accountable and she is awesome. I honestly dont have a lot of questions but it is good for me to have someone to be totally honest with so I can be honest with myself. She is helping me recognize my patterns and habits.

This place and program has changed my life. I tell everyone friends, family, and co-workers about my success with this program and place. The facility is always clean, well organized, and the staff is amazing. I highly recommend this Profile store and team.

I love having the weekly appointments. It allows me to ask any questions I have about the program. My coach has been a good cheerleader for me. It also allows me to tweak my program to fit me better.

I love this plan! The coaches are always available for assistance and questions via phone or the portal. I love the food although a little on the more expensive side however I also look at it as an investment in my health and that right there is priceless! Through this process of learning how to get my meals the correct portion and all, my blood sugars have gone down and my blood work looks great. Would recommend to anyone!

Ive been on Profile for almost 5 months and am down 50lbs! Ive tried other similar diets with no succcess. I love that I have a coach who calls me, helps me stay accountable, answers questions, gives advice and keeps me motivated until our next appointment. The plan is easy and if you stick to it, drink lots of water you will lose weight too. The shakes are way better than ones Ive tried from other programs as well. I wish they would bring back the chocolate hazelnut though!!

Profile is an amazing place to get help to reach your goals. Its more than weight, its a way of living, its encouraging words and motivational goals. They remind you that you are worth it. Thank you profile!

Rochelle is a gifted coach. She is encouraging and a great listener. This place is helping me get my mindset right and I really appreciate the individualized attention and positive encouragement.

I needed to have my coach call. I was starting to not be as determined as before. This really helps me.

This is the second time I have been on the plan. The first time was to lose weight, which I did, about 55 pounds. I then became careless and gained some back. The second time was to make a lifestyle change which is the most important and to which I am dedicated and more focused. That was 9 months ago. During that time I have lost over 30 pounds and have seen my cholesterol and glucose numbers go down 50 points plus I have more energy. Having said that doesnt mean that sometimes I indulge now and then but I know what I need to do to stay on track. Now I am in the maintaining mode and enjoying it more.

The only thing I dont like is they dont honor their perks. The management was not very impressive. It is like they dont want to honor and back their products. The coach I have is great. And the shakes and other products are above average. Just not happy on how I was treated. Really, it takes a small gang to deal with me. One would have been sufficient.

Helpful and personal guidance to a healthier like. Tasty foods and lots of variety.

Great experience with profile employees and coaches. Always available for assistance and questions.This is the first plan I have done that I have had success with losing weight and I feel great.All the food is good.

Friendly, helpful coaches. They keep it simple for me to stick to a plan! Thank you

This plan is so easy, coaches have been very friendly and helpful. I’m having great success!!! 33 lbs down in 10 weeks.

New to sanford, but so far am loving it. Ive yet to be hungry. Or really crave to much. The coaches/nutritionists are also so nice and helpful!

Great people who believe in you and are there to help you achieve your goals

This is a very easy diet to follow. You have to like vegetables though. Profile food is yummy!

Great plan, friendly helpful staff. This is the only plan with which Ive had success! Ive lost over 60 lbs in about 7 months. The only reason I chose 4 stars rather than 5 is because this is a costly plan for which I have to budget.

After 2+ years, Im surprised no one else has reviewed this plan. Other than the information provided by Profile by Sanford, user feedback is pretty scarce.The main reason I joined this plan was it seemed like a great value. And it is a great value. The yearly membership fee includes a coach, synchronized scale, personalized meal plan, and discounts on Profile meals and supplements.I started the plan about 6 weeks ago with a co-worker. My initial goal was to lose 15 lb., which would put me at a weight I havent seen since my late 20s. My stretch goal was to lose an additional 10 lb. (while adding muscle tone), which would give me back the body I had while in the military. :) Like I said... stretch goal.First of all, if you follow the plan, as directed, you will lose weight. My co-worker has been diligent about following his plan and seeing GREAT results. Me? I dislike following the plan... and deviate from it. Even so, Ive lost about 10 lb. over the last 6 weeks. However, I dont contribute my weight loss to the plan, since Ive pretty much thrown it aside. Still, I think the plan is pretty decent, even though its not for me.My main gripe about the plan is its inflexibility, which I think is exactly what makes it work for my co-worker. The meal plan outlines 6 meals a day (breakfast, morning snack, lunch, afternoon snack, dinner, and evening snack). On average, Id say each meal/snack is about 200-300 calories (at least for my meal plan). In terms of calorie count, its plenty for the day (for my body, that is). However, I felt constantly hungry and never sated. Since the meals/snacks were so small, they rarely left me filled and always made me feel like I was eating on the run (quick bite to eat mentality). As a result, I was always looking for the next meal or snack. I felt like I was obsessing over when Id eat next. Then there was the struggle to fit 6 meals into my busy schedule.My other complaint is the meal replacements. What the heck is in those bars? A bar can easily have 35-45 ingredients with only about 10 of them recognizable as something like corn syrup, sugar, or salt. For a weight loss plan thats supposed to be backed by health experts, shouldnt it sell foods with a better ingredient list?I also question the plans sustainability. Its toted as a plan for life. I suppose if you want to eat like that forever, itll work. For me, the grocery lists are too strict to want to participate for life. Where is the occasional slice of cake? When can I go out and eat something other than salad? I want to indulge my sweet tooth once in a while. I like bacon (and Im not talking turkey bacon). For me, the Profile plan is a short-term diet... not something Id want to participate in long term.I know I need to change my eating habits. However, I think theres a happy medium between eating what you want while not overeating (moderation). Overeating is my biggest problem, and I want my eating habits to align with that of a normal person. Im looking for a sustainable plan... something Im doing now.Like I said, Im down 10 lb. and still losing. In fact, I find not following the plan to be more productive for me, because I dont find myself craving or wanting to binge eat now that Im eating fewer meals (3-4), which are more satisfying. I track all my food on My Fitness Pal, which helps me keep track of my calories and nutrition... keeps me constantly aware of my nutritional goals.So, like I said, I think this program works, if you follow the plan. However, its important that youre okay with the strict diet theyll set for you. So in a way, Im saying the plan is what you make of it. Just keep in mind, the key to weight loss and keeping it off is finding a sustainable plan that works for you.

Finally have found something that helps me lose weight and not feel bad about eating correctly.THIS PLACE IS AWESOME!!!

Awesome weight lose program. Coaches are great, food is tasty. Would recommend this program to all.

Excited to see what the plan has to offer. Friendly & helpful staff!

I finally have found a plan that is working for me and am seeing amazing results!

Shannon Earhart is super encouraging and is helping me reach my goal

Have lost over 50 lbs! Almost to my goal weight!

It has helped me so much! Great program!

Love the ease of the program and that the shakes taste great!

Excellent personnel...really like the program !

Friendly people and my coach was very knowledgeable

Great bars and a punch card! !

Great plan and customer service!

Friendly faces, helpful voices

Very good program