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I-State Truck Center
3955 Miriam Ave, Bismarck, ND 58501, United States
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Jo
Review №1

Stopped in for some computer mods like enabling smart idle and speed gov and such. Did a full truck “owner op” spec/tune. Had an issue with cruise afterward really not sure how it happened but with many locations I went to the one in Minneapolis along my path of travel the morning after and they honored the work and serviced it for free, spending hours at their dime to figure out what’s wrong. Very satisfied, 6 stars isn’t there. It may be the Midwest quality of standards but regardless it was great.

A
Review №2

RV owners here. Called on a Wednesday to let them know that wed be passing through the following Monday and needed a steam cleaning of my radiator stack if they had availability. We had picked up some dirt/dust and was running hot. They did!What impressed us most is that they got us in, got the rig moving within 30 minutes, and had it done in two hours. The mechanic flushed it until it ran clear and it took a while. Folks, weve had to wait six hours before just for a windshield wiper motor check I asked a company to do while getting some other regular maintenance done.These guys are super friendly, accommodating and above all, professional. Thanks so much for working on the coach. The temps dropped right back down as expected. You guys rock!!

Da
Review №3

Had a clutch issue. Friendly staff, were able to work me in same day. Luckily just needed an adjustment.

Wi
Review №4

My truck broke down and this was the nearest freightliner dealership. The staff here is very friendly. In fact, all people in North Dakota are friendly. I got there at a bad time since it was Friday evening. On the weekends, they only have a skeleton crew to work. But they had my truck fixed by Tuesday morning. My water pump went out, that was the main reason I was in the shop. But they checked everything and fixed some other problems on my truck before it got serious. I have to say they did a wonderful job here at I94 freightliner. 😁😁😁🚛🚛🚛🚛

Mi
Review №5

Over 10k spendt on repairs and at least a normal electrical work they could do.

To
Review №6

I will never go back

Jo
Review №7

Been here a few times, I run a dedicated run that delivers just up the road about 2 miles from this shop. Harsh Winters and construction summers crack glass and break things, oh after treatment systems are a joke. This shop has always done their best to work me into a very tight and well booked service schedule. Thank you guys so much! I pass by 5 freightliners everyday on my run going east or west depending and I always hope and pray if something goes wrong, I can get to I-State in Bismarck haha.

Te
Review №8

My sensor light engine came on from the DEF problems. And I came here to I State truck Center and they were very professional & helpful. And they fixed the problem. Thanks to Jesse Seibel.

Le
Review №9

Just the facts: went in for an annual inspection, was told everything was fine save a couple minor fixes. When I pointed out that the reverse gear grinds they took one look and said Oh, you need a new transmission. So 2 days and $3000 later, I get a new tranny. It takes about a week to start grinding in reverse again.In the process, my ABS light has started coming on, and they cant figure out how to fix it, though i pay a couple hundred more dollars for them to try, and come back a month later for a second try that doesnt work. Meanwhile, a mechanic at a different shop has told me its the clutch brake, no big deal, let it spin down before you shift in. Tried it, no grinding, ever. Which means: 3000 for a clutch i didnt need.And, minor detail, but I didnt authorize them to put reflective tape on my rear bumper, planning to do it myself, and they did anyway--for 90$. Seemed a little steep.Those are just the facts. But if I can avoid it, Im not going back. Hope this helps.

Jo
Review №10

They squeezed me in when they were backed up. They found the problem fast and fixed on the spot. Nice experience with service MGM.

Wi
Review №11

This is a good place and the guys who work here are great they respect you as a driver and are very awesome they work on your truck and do a awesome job Jesse is a awesome mechanic andveveryobe there are great and awesome to thank you Jesse and all of you for working on my truck and getting it back on the road 👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍You all rock !!!! And I thank you and appreciate you all🏅🏅🏅🏅🏅🏅🏅🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆

An
Review №12

Knowledgeable staff, good parts selection and inventory, reasonable prices, and with their hours they open when you need them.

De
Review №13

Came in off the road which normally puts you a day behind scheduled work already in the shop at most places. They got me in accessed the problem and got repaired. Thankfully a small repair. Seemed to be custumer oriented. Good impression of the facility.

mr
Review №14

Good service. This truck now runs great.

B
Review №15

Sales department not bad, repair service sucks

Ja
Review №16

Great place friendly and knowledgeable staff.

Cu
Review №17

Great people to deal with

Lo
Review №18

In and out! Excellent service.

An
Review №19

Very fast, great work for good price!!

IL
Review №20

At this point. .. slowwww ,sloww and slow!Ill update it if anything changes

Va
Review №21

I had my truck broke down at this location and it was in service for a exactly a month under warranty they said they don’t have some of the parts and this was the reason it took so long other than that I think everything was ok

Ta
Review №22

I wont rate them this visit they said they didnt have time to even look at my truck so ID say I cant rate them for doing nothingTold me that they cant have a mechanic look at itAnd take them away from another customer vehicle that is promised first how long can it take to pressure up and find a leak and see why your truck is losing antifreeze so 2 stars is all I can do at this time only because the service guy smiledI was a little puzzled that they didnt even seem like they wanted the business 👎👎👎👎

ro
Review №23

Parts dept always helpfull

As
Review №24

It doesnt deserve even a star. 8:20 pm and they couldnt sell me a head light

Ty
Review №25

Quality work and fast

T.
Review №26

They tried telling us our warranty was out. It wasnt.

Bl
Review №27

Really good service

An
Review №28

Awesome people!

Ro
Review №29

Got me in an checked out my problem when no one else would. That says a lot. Thanks.

Ma
Review №30

Friendly

So
Review №31

Went to this truck center parts department and the salesman was super friendly and helpful. Never been to a truck center with very knowledgeable and helpful people. Definitely recommend this place. Thank you for excellent customer service

Information
5 Photos
31 Comments
4.2 Rating
  • Address:3955 Miriam Ave, Bismarck, ND 58501, United States
  • Site:http://www.istatetruck.com/locations_bismarck.aspx?view=general?utm_source=google&utm_medium=gmb&utm_campaign=organic&utm_content=itc
  • Phone:+1 701-223-5235
Categories
  • Diagnostic center
  • Truck repair shop
  • Diesel engine dealer
  • Diesel engine repair service
  • Engine rebuilding service
  • Mechanic
  • Small engine repair service
Working hours
  • Monday:Closed
  • Tuesday:7am–5pm
  • Wednesday:7am–5pm
  • Thursday:7am–5pm
  • Friday:7am–5pm
  • Saturday:7am–5pm
  • Sunday:7am–12pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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