I got the vaccine against better judgement. I was under the impression I could stop wearing a mask. The mask makes me claustrophobic. Now I need lab work outside the VA because of the mask. I cant even get an eye exam without a mask. I have no faith or even hope left. Most other places let you wear a mask or not and its ok. What happened to freedom? Besides the care is mediocre at best. Thats what I fought for?
This is the most helpful and friendly VA Hospital. The employees are helpful and take care of all Veteran.
Absolutely a joke! Took the rapid Covid test, was told that I’d get the results within 2 hours. Nope, after getting the run around and placed on hold indefinitely. I finally got someone helpful, only to be transferred to another person with an attitude that told me that the primary care physician would let me know on MONDAY, when I questioned if there was another doctor working, she hung up on me.I wish I knew the woman’s name…I personally work in the healthcare industry and the way she conducted herself was uncalled for! Especially for our vets!!! Pathetic!!!
I go there for treatment.I think my doctors and the staff are great they have been working close with me to control my condition
Just back from appt at the Biloxi VA Hospital. Had an appt for minor outpatient surgery to remove what was thought to be a minor boil on my back. Turned out to be a benign but large & deeply rooted cyst. My intern doc and her supervisor opened up the area and fought the obstinate cyst to complete removal. Well done and thanks to the Biloxi VA staff for another superb performance!
Fantastic VA, The care is excellent and the hospital is Clean and well maintained.
My father is 88. His recent stay at VA Hospital in Biloxi was a blessing! The ER staff was prompt to treat him and their thorough evaluation led to him being admitted. The staff on the PCU floor kept us well informed by phone during Corona as we could not visit him. Nurse Charlie even allowed my dad to use his personal cell phone to call us. He was discharged with tons of home health and follow-up appointments with our local VA. We thank you thank you thank you for giving my dad awesome care.
Took over a year to get an eye exam out in town, when I did, I learned that this VA doesnt like paying its bills. The same day I had an out in town orthopedic surgeon appointment canceled for the same reason in which I already seeing this guy and I still do. Biloxi VA hurts more than helps.Pay your bills.
Not any good experiences here. Move along. Do you want poor quality health care? Do you want mental health care wich is gauranteed to lead to a miriad of medication bottles, vast waiting list visits leading to forgotten goal limbo? Inpatient neglect leading to potential demise? Seriously.
Multiple appointments canceled by them with no notification whatsoever. I have to use vacation time from work for these appointments, just to show up and not have an appointment.
My husband believes in them and it saves money.
WORST customer service EVER!!! VA sent me a letter saying that they would cut off services if I didnt get in contact with them. Called 3 times and left voicemails. Fourth time i called, the voicemail was full and stayed that way for days. More to follow...I dare the director to call me back. Thats a laugh, though, since when you ask the operator to transfer you to the director, VA policy only allows them to transfer to the patient advocate office.
I tried all day Thursday, April 11, 2019 to get through to the patient advocate. The telephone number listed in the phone directory is incorrect. I had to go through the operator each time to be transferred. I kept getting a message that all representatives were busy, to select 1 to receive a call back, 2 to continue to hold. I left the message for a callback at 10:00 am. When I did not hear from anyone, I called again at about 1:00 pm and was put through by the operator. I was on hold for 2 hours, 13 minutes before I was disconnected. The message kept saying I was first in line. I called operator again and asked to speak to someone in Administration. The operator informed me that according to protocol I could only be transferred to the Patient Advocate. Then I decided to try a couple of other VA patient advocate telephone numbers, just to see if I could get anyone on the phone at the Mobile VA and the Jackson VA. The Mobile VA number rang for 5 minutes, 35 seconds. No one ever answered. I had a similar experience with the Jackson VA number. There was no option to leave a message. So it seems the whole patient advocate (aka ombudsman) program is a complete sham. And the veteran cannot even report the problem to anyone because the main operator would not transfer me to someone in Administration who is responsible for managing the program. Guess I will send a snail mail letter but do not expect to get a response. Since I live almost 100 miles from the VA, it is difficult to show up in person. And even if I did show up to the office, I have grave doubts that there is anyone there who can help me. Very, very poor service.
As a veteran. Forget getting help. They struggle to answer the phone, return voicemails, and listen to your complaint. Majority of the staff seem to not even care. Its no wonder why we have so many veterans that give up on life, end up homeless, or dying from something that could have been prevented for proper care in a timely manner.
My brother was admitted on the 7th of june to the v.a.hospital he passed on the 8th. Today is the 29th of june.i have been trying to recover my brothers belongings sence the 10 of june. Called all persons i can .filed a report with v.a. police dept . Still have not recovered belongings. They say his inventory was not there. Something funny going on there . Im thinking he had $300 cash and someone took it and got rid of everything else. I have tryed to no end .still no return calls .i showed up there and complained .still no return callsIf anyone knows what else i can do please tell me my next move is wlox see what happens
Just a year ago this would have been two stars. I dont know what happened but the entire staff seem happy. Which means the patients are happy. Everyone was so courteous and friendly and going above and beyond the call of duty. Always have had good quality care but now also getting great customer service. Whatever they are doing I hope they keep it up.
Ive worked there for almost 30 years and I love the grounds but the most Hearts soothing is taking care of the veterans note to spread it with my heart
The VA owes me travel pay from 1 Oct 2018. I was told there’s a 2 week back log. I called again and they said it’s now a 6 week back log. I tried calling to get a status and for the remainder of 2018 until today, no one has picked up the phone. I finally reached the supervisor and my travel voucher miraculously disappeared. I was told I’m too far away to receive travel pay but I received travel pay prior to 1 Oct 2018. This has led me to believe either they’re liars or just plain shady. It’s simply pathetic how they can’t keep up with paperwork and don’t inform people on situations like this on how travel pay is “supposedly” only for certain areas.
This place is terrible. No one answers their phone, they cancel appointments with no explanation, and very rude and lazy. And Cindy Green and Sarah Romero in community care are the worst human beings alive, how do you sleep at night with the way you treat veterans.
This VA is a nice facility. Medical providers are professional and kind.But trying to get appointments, is like pulling your own teeth. Very fustrating to say the least. Very dissapointed in thier ability to answer your calls, or return calls after youve left messages.
Beautiful facility much better than any other one I have been to. Kind of hard to find your way around at first. Staff is very friendly and caring.
My primary care and mental health providers truly care and provides a working relationship to ensure my healthcare is taken care of.
Usually get good service from operators in directing my calls, but today was an exception. First, operator transferred my call to wrong location, when I called back and informed her of her mistake, same operator was rude and I was put on hold for extended period, sort of like being put in the penalty box for daring to speak up. Eventually I hung up and called back, fortunately reached a different operator on third attempt. 20 minutes wasted. Suggest remedial training for VA operators on common courtesy and phone etiquette.
Was an easy VA hospital to use. The back Bay is wonderful.. Nice staff as well..and the raccoons as well. Close to Keesler AFB. We used their infrastructure.
Be very careful of the Eye Clinic. While the techs and nurses are very helpful, the Resident Doctors are low skill and careless. The arrangement with Tulane to supply Docs is a poor one. Several bad experiences with these people. After my most recent experience at the eye clinic, I went to an outside Eye Doc and he told me that damage to my eye caused by a careless laser operation, almost caused me to lose my eye.
I am a U.S. Army vet and have been going to the VA Biloxi for 7 years. I cant say enough good things about the courtesy, professionalism and quality of treatment from everyone there. I remember the first visit I had at the Womens Clinic and my doctor spent over an hour just asking questions and learning about my health history and concerns. That would NEVER happen in a civilian office where the doctor rushes in and out. I have never had a problem with getting the care I need in a timely manner by qualified professionals. The medical complex is beautiful, clean and well organized. Thank you, VA--I highly recommend you to my fellow vets.
Great place
Been trying to get nose checked out for a year now. Got an appt 2 months for today. Wasnt told that I needed to go to Biloxi from Mobile. 🙄 got connected to someone at ENT for a reschedule after waiting forever.... conveniently the call is dropped. Im getting healthcare somewhere else, its too complicated to just get seen.
Junk went in after 10 seizures in a 2 hr period. Did scans etc said and I quote Im healthy as a horse. Get home look on my health vet and low and behold just about everything is either hi or low scans show noduals that have double in size never ever was mentioned to me. Nor that I am anaemic. Nodual on my lung and liver. I hate the va system and just about anyone who is affiliated with them. Lets go private health care
The mental health aspect(at least for me) has been outstanding. Update: 3/21/22, had to go to ER about 1 month ago, great ER doc, Dr. Smith. Great bedside manner, diagnosed properly, treated properly and...healed. Nursing staff in er and especially in mental health outstanding, great, good people working at the VA. Several years ago I had to go to the VA ER, literally (and Im using this word correctly) almost died due to a physician in their ER. He missed the following(this is about 1 visit)pneumonia, a gallbladder that had been ruptured for approximately 2 months, I had peritonitis, going into sepsis. He sent me home with 3 ativans-0.25. I found out what he missed because (just as I thought, I was actually dying). He sent me home in a taxi (some crazy driver who detoured to pick up some lady of whom he stated she must go casinos every day)with the diagnosis of anxiety. I got home and knew something was still terribly wrong. I knew that I was dying. Just didnt know what was going on with my body. Shortly after getting home I called 911. I asked them to please get me to the nearest hospital. The hospital in Bay St. Louis did their jobs correctly and SAVED MY LIFE! I later confronted the VA ER physician-his last name rhymes with Hilton. I, much later, gave him a chance to apologize. I told him every single diagnosis that he missed. That I had to have er surgery the very same day that he sent me home. He didnt apologize. He still didnt seem to understand that I almost died. He wouldnt own his mistakes. His off the wall misdiagnosis.The surgeon and attending physicians at the Bay St. Louis hospital told me later...after the emergency surgery)that I had maybe 2 hours left on my clock if that surgery and subsequent IV antibiotics had not taken place. Years ago, I had complained of bilateral knee pain for well over 2, I was sent the physical therapist at the VA, he was hateful and rude and just awful. He said theres nothing wrong with your knees. I insisted that there was. He became very defensive and said what do you expect us to do?. I said maybe an MRI a CT scan, something. He started yelling at me. He was AWFUL! I had an appointment with the PA a few weeks later. My knees were clearly swollen. The PA palpated my knees and with a bit of surprise in her voice stated youve got bursitis. My entire family of origin has served this country. In times of war and times of peace. One of my family members ( a cousin who was so much older than us we called him Uncle ) was held and tortured by the VC for 6 years- it wasnt just John McCain-there were other many pilots shot down and captured in Vietnam. Another uncle was hit by a mortar round and spent 2 and 1/2 yrs at Fort Sam Houston having his burns scrubbed daily. He had been drafted. He had been a Jesuit. My dad, a 20 year man, was in Korea and Vietnam. Weve done alot and sacrificed for our country. My nephew, a marine, was back from Iraq or Afghanistan and he went to the marine museum. He called my mom from the museum and said hey grandma youre in the museum . My mom said oh, isnt that nice . She had been a Marine for 5 years. We have served our country, our country has served us. The medical care, for me anyway, has improved lately and Im grateful to my providers. Thank you.
The staff was very knowledgeable and informative. Professional and Kind. Alot of time positive attitude produces positive attitude. Ty VA Biloxi it was worth the drive. Me and my family were very thankful for the lodging.
My wife came for a muscle spasm in her neck/shoulder area. After 2hrs...they do a CT scan of her chest. 3hrs. Later still nothing for pain. All the nurses and doctors are just sitting at the desk discussing there children and vacation. The doctor that seen her looked messed up on drugs, slurring speech, and generally didnt do anything. He didnt even try to feel the muscle spasm.
Came here at 2:30 PM for muscle spasm pinching a nerve in my neck. I am in a lot of pain and cant even turn my head. The doctor ordered an x-ray on my neck. I have been here for 5 hours! Nurses very unprofessional talking at desk about everything under the sun. They should be checking on the patients. I dont even know who my nurse is. Never did get anything for pain. If they dont come check on me in 30 minutes Im just going to leave. This ER sucks!!!!!
Got great care, short wait for appointment. All the staff friendly and helpful
Great facility. Good service. 30 minutes maximum waiting room time for me.
I talked to one of Senator Roger Wicker aides about the VA not returning calls. They ask you to leave your name and last 4 and a brief message and no one ever returns the call. The nurse for green team did return one call two days later, that was the day I called the Senators office.
Alms house quality healthcare. About what you would expect in Mississippi.
Women’s clinic is a beautiful clean facility with professional staff.
I love coming here, the people that work here actually care about helping Veterans.
Ive been seeing help at the mental health dept. They all seem to be caring people. Thank God for the VA hospitals
Great experience until a gold team registration employee named Shirley Moore raised her voice in a very hostile manner towards my 100 percent disabled father. Very rude and unprofessional on her part.
Was great ....after Katrina.....well i live in wa
Waited 45 min in waiting room only to be told by doc, I didnt even know you had an appointment! This was at Mental health!
Terrible experience trying to get lab results for medical treatment. Extremely arcane, rigid system. Wasted hours and delayed treatment by days. Though a few staff members were very apologetic and kind, 2 were difficult and even belligerent. If their supervisors were aware of their behavior I suspect they would be fired.
Best experiece ever! Best team best care! 5 stars!
Amazing and caring staff in the MRI.. really know their jobs .. fast efficient and on time
I hate the VA! Its sad that we veterans have to be placed in this type of care. We get misdiagnosed and random medications. I am so over them and their rude behavior. Not all of the staff are bad but the majority rules.
They get you in and out in a reasonable time span
My primary care doctor was lame (not there anymore), but rest of doctors and care givers excellent. I wouldnt be here today if it wasn t for the good care I got.
First time here. Long Emergency Room wait time and slow once in. No one has done labs. I have a ongoing health issue that I came in to see about today.
My Dr appointment always on time
My husband is a patient VA and is very satisfied with the care especially the Eye Clinic, NO medical system is perfect, so the vets that complain the most probably done the least.
Im a veteran and I work there
Needs to be closed rude People on the phone and nobody knows anything, its always will call you back but never do.
They never and I mean , never ever return a call.
Great doctors and care
Great patient care
The worst place EVER
👇
Not Too Shabby ...
Bunch of bone heads
Nice people
Same old VA!
Sausage there!
Animal