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Spectrum Health Big Rapids Hospital Family Medicine
650 Linden St #1, Big Rapids, MI 49307, United States
Comments
Cr
Review №1

Great open spaces and design with a good sense of teamwork between offices. Lots of system checks that ensure the best care possible. [yes stating your name and birth day 4times may seem like overkill but its to ensure everyones safety.

Gi
Review №2

Spectrum started screwing up all of my appointments so I had to switch providers. Same with the Obgyn next door and they neglected to call me for two weeks about a biopsy I had to get. The nurses and people who call you for test results at the emergency room can be judgemental too. Its mostly the nurses and receptionists where the problems are. Theres only one doctor I had problems with and that was Brinsky, she made an offensive joke at our first appointment but my main problem was her prescribing me a medication I cannot take due to health issues. Since spectrum got new doctors there seems to be a huge irresponsibility and unprofessionalism with patients health care and rights.

Te
Review №3

I have been going here for the past 4 years and as much as I love the doctors the front desk/phone room staff are horrendous. Absolutely terrible people. I have NEVER once had a good experience with one. I’ve called management more then once and absolutely nothing has changed. Just today I was told my husband “is just gonna have to leave work early” to get an appointment for the following two weeks. Which I understand but you are not going to tell me he is going to have to leave. When I ask if there is a certain time available that is a yes or no. If not then I could say he is gonna leave early let’s see what is available. Soooooo rude over and over. So fed up.

Ma
Review №4

Great doctors and staff! Very Friendly! Dr. MacDonald truly cares about your health and only wants the best for you.

un
Review №5

Been here a few times, but they couldnt write prescriptions and twice they just told me to go to ER , whats the point of a walk in clinic if they dont see you and if they do see you they dont do anything

Kr
Review №6

Dr. Erin Young is the best!

Bo
Review №7

This is an Orthopedic office

Information
7 Comments
3.5 Rating
  • Address:650 Linden St #1, Big Rapids, MI 49307, United States
  • Site:https://findadoctor.spectrumhealth.org/location/profile/1512
  • Phone:+1 231-796-3200
Categories
  • Family practice physician
Working hours
  • Monday:Closed
  • Tuesday:7am–7pm
  • Wednesday:7am–7pm
  • Thursday:7am–7pm
  • Friday:7am–7pm
  • Saturday:7:30am–5pm
  • Sunday:Closed
Service options
  • Online care:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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