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Equinox Beverly Hills
9601 Wilshire Blvd, Beverly Hills, CA 90210, United States
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Gl
Review №1

They make it very hard to the point of impossible to cancel your membership even when you have to move to another state without Equinox gym! Rude and pretentious members older ones think they own the gym, younger ones pretend to be an A List performer with terrible attitude! Not a relaxed environment and suitable for Fake Hollywood society!! I am a professional and have used gyms all over the world this 90212 gym gets Zero rating from me!

D.
Review №2

I remember my dad taking us on drives down Wilshire Bl. past this building in the 60s and it was a bank and the bank vault was on display in front of the building in that round section that is now covered over. Pretty much all of BEVERLY HILLS now has lost its shine.

Le
Review №3

Beautiful facility, friendly staff!

Ke
Review №4

Excellent location with every possible machine and equipment you could ever ask for. Staff are extremely proffessional and knowledgeable. I highly recommend booking the personal training services, theyve been a game changer for me as Im learning how to bulk up. Even gotten lots of advice on diet and nutrition.

Lo
Review №5

What a joke. Not worth it at all! Rude, inconvenient, expensive, and stinky. Why pay to be treated so badly by snobby workers? Perhaps they think they can treat you and me badly and get away with it because they are in Beverly Hills? But wait, these are workers, not the actual residents of Beverly Hills... Maybe they are mistreated by the rude members here, so the cycle of nasty attitude/treatment goes around and round. Regardless, why pay so much to get mistreated by workers with some serious attitude problems? Just go for a walk around the block, and friendly visitors from out of town will smile and treat you and me much better than these rude workers.

Je
Review №6

Good for a good workout 💪🏻👌👍🙂

Sa
Review №7

Although Noah’s class is amazing, the management team started not letting people in who were late. I asked if this was a new policy and they said they sent out a memo back in January - it was mid March when they were standing on the door. I think a business this big needs to be consistency; otherwise, it is perceived as bad costumer service.

Je
Review №8

What more could you ask for? I have the full membership package and I go almost every day. My girlfriends are all there and its a great vibe.

An
Review №9

Beautiful gym! I encourage all my friends looking to join a gym to take a look at this one first. It has everything you want in a gym - a sense of community, great equipment, all of which adds to the motivating factor to want to push yourself to do your best and go further. This used to be Sports Club LA which was great in itself - it has lost nothing of its country club ambience. I would highly recommend it.

Dr
Review №10

Love Equinox, best workout facility in the golden triangle

Ja
Review №11

Man I love this place. Cant wait for it to reopen after this whole thing passes.

Co
Review №12

I love it there, the staff is always helpful and friendly.

So
Review №13

Simply the best gym ever. Staff is attentive and the classes are great with some of the most engaging yoga instructors at this specific location. Ties with the SF equinox on market street!

Mi
Review №14

I have encouraged a number of people to join and all feel similarly... sense of community without pretentiousness. Also, the place is very clean; you feel good just being there, making it easier to push yourself further.

Gi
Review №15

Nice but small

Al
Review №16

Worst experience I have had at any so called high end gym.The lady that was helping me was very rude and pushy she was only interested in sticking me in some long HIGH-Priced contract. I was very hurt and felt horrible at times at this gym the manager of this location is RACIST ! Made a joke about my name and how my skin tone would look better LIGHTER if I used this product that they sell in their spa downstairs. Don’t support this RACIST establishment!!

Ra
Review №17

This gym is like a family. It’s super fun and friendly. I’ve been a member on and off since it used to be Sports club LA and it’s been amazing ever since.

Li
Review №18

A great facility... I can really get a Good workout in here... machines are so new and the trainer are outstanding!

it
Review №19

Located in the heart of the golden triangle in Beverly Hills, this place is a total LA scene. Ill just leave it that. Gym is clean with good equipment and the usual amenities you would expect from Equinox.

Ra
Review №20

Different workout every time! Also- showers are nice and good bathroom to get ready for work.

Ch
Review №21

I set up my membership at Equinox Beverly Hills location at the end of April for it to be set up for the first of May. My first issue happened when I went to use my 15% first purchase in the store. I went in right after a class on May 20th and was looking at a couple items. The lady who was helping me was very nice and grabbed everything I needed and told me that if I dont want to try anything on just to buy it and bring it home and bring it back within 30 days for a refund.When i got home to try on a pair of shorts I looked at the receipt and saw that it said in store exchange only. I called first thing on May 21st and asked to talk to the store manager. I spoke to Ari (assistant store manager) who told me to call back and ask for Erica (the store manager) about what can be done.When I called back to talk to Erica she once again told me there was nothing that could be done. I told her that although the women who helped me the day before was very helpful, the policy was not told to me otherwise I would not have purchased the items and brought them home to try. She once again told me that there was nothing that she could do and The register wouldnt let her refund me even if she wanted to I then asked if there was someone else in the building that I could talk to that may be able to help me. She then said When you call with something about the store, Im who you get and then hung up the phone.I then proceeded to find a customer service number online and email address. [email protected] have now reached out to them 7 times and have also called 14 times trying to get ahold of someone that could help and also reach out to the Beverly Hills Branch.After no response was made from the corporate customer care, I then proceeded to file 5 reports with the gym itself. I finally was able to get ahold of someone who was very helpful by the name of Corbin (Corporate Customer Care) on June 5th who apologized for everything and told me that he would reach out directly to the District Shop Manager, Pooneh Naerzare.On June 12th I finally received an email from Pooneh apologizing for me recent experience in the store and told me that she would gladly issue me a refund and make sure that I am taken care of and when I will be able to go into the store. I wrote back the June 13th telling her that I would be able to go in that same day or the next, whichever works best for her. I have still to hear a response.On June 19th I finally decided to go in and ask to speak to a gym manager about the refund. I went to the front desk while a gentleman checked me in and ask what the issue was about. After explaining the issues that I have had he asked me to take a seat and Don would be over as soon as he was able to talk. Don came about 15 minutes later and asked me to come to his office. I told him about the issue with the shorts and showed him the email from Pooneh (THE DISTRICT STORE MANAGER) and he told me that he would only give me in store credit for the item and that she did not state that the refund would be made back onto my credit card.I told him that I would then like to just cancel my membership because I would no longer like to be a member at a gym that has zero customer care. He then told me that I signed a 1 year contract and there was nothing that I could do. I then told him about the messages that I had between the membership specialist Saul and I, where he clearly told me exactly right, just let me know and I can cancel it anytime. Don then told me Well that just looks like part of the conversation and not the whole conversation which is when I left.I have had issue after issue since I signed up for this gym membership with a bunch of managers who have nothing that they can do when you are finally able to get a hold of one. I just wanted everyone to know about these issues because if you sign up for a membership here be prepared to be took, ignored, taken advantage of, and be offered zero customer service.

We
Review №22

Top quality gym with excellent customer service. I like the fact that its not super crowded after the dinner lunch. If you can afford it, I highly recommend.

Mi
Review №23

Great location and good equipments. I have been a member for years and I still love this gym

Em
Review №24

Really exciting gym that will occasionally throw parties. Its in a great location and has a very vibrant feel.

sc
Review №25

Great equipment, great location, great atmosphere and great people.Top quality gym with excellent customer service.

Be
Review №26

Front desk staff are very friendly, motivating, and the vibe in this gym is by far my favorite out of all of the Equinox gyms. 5/5

Ma
Review №27

I came crawling back to equinox - no more crunch, lafitness, and horrible neighborhood gyms! today is the second day of my remembership and It feels like I have been upgraded from economy class to business class on a transatlantic flight. When you try to go cheapo on your gym membership you will defintiely get what you dont pay for. Call Saul Newton at the beverly hills equinox - he is a great membership consultant - tellthem mark feigin referred you.

CW
Review №28

They need to change out the iced towels and blankets in the yoga Studio they are soiled and disgusting.

Ne
Review №29

Small club without swimming pool. Spa reception is the worst of all.

Ge
Review №30

A great place for fitness.In the heart of Beverly Hills with a staff that puts you first.So many plusses.

Ga
Review №31

The trainers here are really dedicated to sports science.

Da
Review №32

Simply a stellar gym all the way around! From the staff, management, members, location, services...all the above! For someone who is traditionally not an indoor gym person, they really make the experience worthwhile.

Ga
Review №33

If your lifestyle is centered around Fitness and Health, the Equinox has everything one needs to learn, grow, improve, or maintain health and athletic performance. The class offerings are wide and diverse, whether you are a beginner to fitness, or looking to add spice up your current exercise regimen, Equinox has the classes you need. Tabata, Yoga, Pilates, Dance, and a myriad of other course offerings staffed with incredibly passionate and engaging instructors. The Yoga Program at Equinox was a major plus for me, offering Iyengar, Vinyasa, and Yin, all of which are necessary components to a well rounded mind and body exercise program. The biggest obstacle to Equinox is parking, the two hour time limit pressures one to quickly be in and out of the facility. The Cafe inside the Equinox in Beverly Hills is fantastic, really unique and tasty smoothies, as well as pre-workout blends to energize, fuel, and refuel after rigorous workouts. As for the Equinox facility, the locker rooms are incredibly clean and well maintained by a friendly staff that is always responsive and helpful with any issues or concerns with lockers or towels. The Shampoos and Conditioners are Organic and there are free razors and shaving cream to use as a perk to ones membership package. The membership levels range in price, however If you have a traveling lifestyle the Global Executive membership is worth the investment, providing access to all Equinox locations.Equinox should really thank me, 3 people now signed. Reminiscing about the year spent bouncing around the #equinox gyms in Southern California. I hear they have a global pass. #committosomething

DT
Review №34

The best gym in Beverly Hills. Great equipment, great location, great atmosphere and great people. My favorite trainer is a high energy superfit, superfriendly girl from the Ukraine, Anna Tsyganenko. The gym is always clean, never smells bad, and has great amenities. Working out there is a pleasure, and I do it 3-4 times a week, every week. Highly recommended.

Pr
Review №35

Quality service

Le
Review №36

Nice gym all great but extremely dissatisfying opening hours. So upsetting when u dont get to finish a workout or dont get to shower or dont even get to workout at all on the weekends

Jo
Review №37

ATTENTION TO ALL EQUINOX MEMBERS!!!! THE GYM HAS THIEFS WORKING FOR THEMI have been a member of Equinox since the moment they opened a new location in BEVERLY HILLS 7 years ago . about 10 days ago I checked in at 5pm and after working out I found my locker busted open with some sort of cobra or tools. They STOLE my entire bag with a Rolex watch wallet and car keys . I called the manager and he suggested to make a police report but did not call the police there. He said not to worry he will take care of me and tried to calmed me down . I am sure he was trying to protect the image that this gym has to show to their clients .I personally expressed my concerns about this been an inside job and I was sure the bag was still there somewhere .I asked him to check the camera videos to see if the bag (very big bag)made it out of the gym. At night he called me and told he personally checked every locker and went around the gym and the bag was not there . So I filed a police report , I asked the police if the gym was supposed to call them and the officer said that it was up to them but yes they should had call them because this was a crime with damage inside their property .About five days after the incident the manager called me again and told me they found the bag . I asked him where and he said inside a different locker . I realized immediately that I was right ,this was an inside job and they put the bag back in the a different locker after hiding it somewhere where regular member don t have access .No member or daily guest would had risked to bring that bag back inside the gym .Of course my watch and cash were gone . The Gym does not carry any sort of insurance and they claim to not be responsible for any of this actions happening in their facilities . I mentioned to them one thing is to find the locker open maybe because you forgot it open or because someone found your digital combination but it is different finding it busted open in a gym like that where they charge us so much money . I was told they did not want to take any responsibility and they offered only 3 months of free membership .I told them I was aware I could not get back 10k for my watch but I was at least expecting a better treatment also because they know it is an internal problem going on lately . It took almost a week to get in touch with regional manager and the Vice president and I was told the same exact thing . I explained I have been a member for long time and I had at least 10 people joining that gym because my referral ,but still they did not care . When I said I will report this on every site and I will talk to every member in the gym the regional manager answered he will have to suspend my membership if I acted that way . In other words they want you to work out with all your belonging including your car keys , i.d. and credit cards in your pocket because they don t have a better system to give you any protection. they want high end clientele to join their gym but don`t protect you on this matters and they don t want this news to spread . They have an internal investigation going on but they won`t show me the videos or let me speak with their investigator for sharing info. Very horrible way to handle this and I am sure many clients will judge them .

Se
Review №38

Great gym, busy most peak hours

ja
Review №39

Amazing ! One of the best equinox in Los Angeles

La
Review №40

Nice gym to workout!

Je
Review №41

Five star this is home away from home

An
Review №42

Excellent exercise facility

Ma
Review №43

Friendly staff. Clean. Free parking with validation.

jo
Review №44

Love that location

sa
Review №45

Overpriced charge too much

Xr
Review №46

Perfect

Da
Review №47

Another solid functional Equinox, nothing special compared to all others which isnt a bad thing 👍

Information
17 Photos
47 Comments
4.3 Rating
  • Address:9601 Wilshire Blvd, Beverly Hills, CA 90210, United States
  • Site:https://www.equinox.com/clubs/southern-california/los-angeles/beverlyhills
  • Phone:+1 310-888-8100
Categories
  • Gym
  • Personal trainer
  • Physical fitness program
  • Pilates studio
  • Spa
  • Yoga studio
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:Closed
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
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