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Village Green Apothecary
5415 W Cedar Ln, Bethesda, MD 20814, United States
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C
Review №1

Very easy to find what I was looking for, thought the sale was good. My only compliant is one item that was on back order with 3 letters written next to it which was unreadable. I had to call up Village Green for more info , lady taking my call was very helpful checking on my item and letting me know when to expect it. A suggestion for Village Green, write Back Ordered on receipt sheet sent.

Vi
Review №2

I love this place 😻🥰 they have everything you need for your health needs, and it is all natural supplements. Its good price, too.

Co
Review №3

I cannot say enough good things about these people! They are flexible, prompt, thorough, communicative, attentive, and they have NEVER made a mistake or made me play monkey-in-the-middle with my provider. They save me so much money and time and effort and gagging on numerous big capsules each day, AND the compounds they use are superior quality to what I could buy anyway. They also carry a wide range of other supplements that can’t be compounded- so it’s a one-stop-shop! They ship fast, too! Love love love. Will use them for everything I can forever. My only complaint is that they are on the east coast and I am in Oregon so calling in at very specific times is important otherwise I miss business hours with the time difference.

Ch
Review №4

As a repeat customer, I always have an amazing experience each time I shop. From the knowledgeable and courteous staff; as well as fast and easy checkout. In addition, I love the fact that the apothecary offers its own brand of vitamins and supplements thru Pathway Essentials along with other brands that one cannot purchase elsewhere.

na
Review №5

If you want personalized service by really knowledgeable, patient staff, then this store is for you. Village Green Apothecary is a gem and Im grateful we have it here in Bethesda. I encourage you to plan a visit and check it out!!

Bo
Review №6

Knowledgeable employees. Very easy to shop online or in the store. Top notch products.

Re
Review №7

Excellent service! Quick delivery!

Ma
Review №8

Ive been shopping and getting some of my prescriptions at Village Green for decades. They have excellent choices in their supplement products, quite a variety and I trust that they get the top grade brands. And they have some very knowledgeable people that work the floor who are very helpful when I have questions. I really appreciate Village Green! 💚

Da
Review №9

Village Green has the best selection of top notch supplements. They are a grade above anything you can find at Whole Foods, or other high end providers. They are way better priced, and their team is great on the phones if you need help! Glad to continue to order from there guys!

Ga
Review №10

Great place. Staff is knowledgeable and friendly and the store is well stocked with hard to find items.

Na
Review №11

Love the supplement selection and pricing is competitive with other online sources. Their consultants are well- informed and up to date on the formulations they carry.

Al
Review №12

Great service. Quick delivery.

De
Review №13

This website carries several brands of vitamin / mineral supplements including Metagenics.I haveorderesfrom them in the past , and they have sales , which they notify via email or postcard .All around a good online store to shop .

Jo
Review №14

A rare gem. A local pharmacy that cares about you, will call you back. Will go the extra mile to get it right, make your insurance work, and keep you updated while they work for you. I will never go back to a national chain. Jim is amazing.

Pa
Review №15

I love this place. Everyone is extremely helpful and knowledgeable. The prices are very good too, even more so when their quarterly sale is active. My only complaint is that no one picks up the phone when I call...ever. I have called the pharmacist, and he picks up the phone, but no one else.

AB
Review №16

The pharmacist are wonderful! Highly recommended using this pharmacy for your prescription needs best pharmacy in town!

St
Review №17

Received refrigerated probiotics in a cold pack and right on time after a intense regiment of antibiotics, Such fast and friendly service. I would highly recommend.

MI
Review №18

My first time buying from Village Green. Wow! I was blown away with the products selections and the way they packaged your order. The probiotics bottle was packed with the icepack! Amazing and thank you very much.

St
Review №19

Purchasing homeopathic medicine and herbs and experience and acknowledging the body

Ry
Review №20

Rude and incompetent. Never been treated so rudely at a pharmacy in my life. Plus, after going there just once, I still get flyers in the mail from them.

Sh
Review №21

The pharmacists at Village Green Apothecary are extremely knowledgeable and always very helpful. I customize nutrient prescriptions. I can depend on them to help me formulate the best solutions for my patients.

Ti
Review №22

Prompt to respond and easy to work with. Definitely a company I will be using again! Thank you for great customer service.

Du
Review №23

Great service and extremely fast shipping when your order is placed.

Ch
Review №24

Village Green Apothecary is the perfect place to go for any and all natural health-related products. Before, I was just ordering things on Amazon - little did I realize, if you just call Village Green Apothecary and ask, they have better prices! When I went there, the place was very well laid-out, with extremely knowledgable staff (I believe the nice lady who helped me was actually a certified naturopathic doctor). The lady who helped knew anything and everything - no matter what questions I had. Overall, I had an incredible experience and will be shopping here from now on! Thank you!

Te
Review №25

Thank you for a great shopping experience from purchase to delivery.

An
Review №26

Village Greens Sinus Survival Program has been the ONLY thing that can stop my chronic sinusitis. Ive battled it for years until I found the Sinus Survival program. It keeps me off antibiotics and steroids and feeling so much better.

Ni
Review №27

Phenomenal company, phenomenal team. This is what the world needs more of: organic, healthy, non-GMOd goodness!

Br
Review №28

I have ordered items online and they arrive quickly. The item I need is hard to find. When they ran short on the order, they proactively called me to explain and happily refunded the portion of the order they couldnt deliver on time. Good customer service.

Ka
Review №29

I always have a great experience shopping at Village Green. there is always someone there who can help me find what I am looking for in a timely manner. Everyone is so pleasant there. Thanks for treating me as a valued customer. Keep up the good work! Kathleen

Po
Review №30

I refer to the nutritionists at the Village Apothecary as biologists, because of their educational backgrounds. The store is uncluttered, but has ample resources, including books. The Grain Brain and The Toxin Solution are both must reads! The nutritionists pointed them out to me. Otherwise I never would have known about this body of knowledge. This place is a gem!

Tr
Review №31

I have been ordering supplements from Village Green Apocethary for many years, and until this year, I was very pleased with them. This year things changed.In February 2020, I went onto their website to order some supplements, and after approx. 10 minutes of viewing their website to see if it was secure, I called to ask the simple question if the website was encrypted. The first time I tried calling it was 5:00 (their closing time), and after waiting through their hold sequence for approx. 4 to 5 minutes, it sounded as though someone picked up the phone then hung it up. I recalled, and when the person answered after approx. 3 rings, all they said was “we’re closed” then hung up, and didn’t even give me a chance to ask that quick question. I sent an e-mail to the Apocethary explaining what had happened, why I was calling, and about someone hanging up (and to ask if I could get their offer of free shipping) and nobody responded to my e-mail.Forward to 4/21/20. The “Free Shipping” sale was once again taking place, so I signed onto their website (which I received an e-mail about), and once I noticed that the “s” was included in the http (meaning it’s secure), I decided it was okay to order. According to their website, I was ordering three bottles of 120ct supplements for approx. $38 each. When the order arrived, three bottles of 60ct were in the package (rather than the 120ct I ordered).On 4/23/20 I called the apocethary, and after explaining what had happened to the lady that answered the phone (who was quite pleasant), she looked into things and told me that the SKU I ordered was for 60ct, not 120ct. I told her that the website, which I was currently looking at while I was talking to her, stated 120ct, not 60ct. After once again explaining what had happened, and that I thought I was ordering the 120ct and not 60ct, I asked to speak with the manager. The manger told me that the 120ct bottles were $45 and the 60ct were $38. I told her that if I would have realized I was ordering the 60ct for $38, I would not have purchased them since I had paid $44 for a previous order of 120ct since I’m very much of a price comparison shopper. The manager told me that they didn’t have any of the 120ct in stock, and that if they did, they would be $45. I told the manager I was okay waiting for the supplements to come in since I still have some in stock, and she once again stated that the price I paid was for the 60ct. I told her I was currently looking at the website which stated the price I paid ($38) was for 120ct, and her response was that it was human error when doing the website and she would notify the person to make the change.The manager offered to credit me $5 per bottle (which would bring my cost to $33 per bottle), but I said since I only received 3 bottles of 60ct, I felt they should use the price of $45 per bottle divided by 2 since I felt that would bring things even for what I was buying according to their website. Her response was that she would give me a $5 credit for each bottle (when I felt I should have been offered much more than than), and she said she couldn’t even believe I was asking them to use the price point based on the 120ct bottle. I told her I wasn’t happy and that I wouldn’t be doing business with the apocethary again. She once again mentioned the $5 credit per bottle, then said she needed to go. As of 5/07/20, the $15 credit still had not appeared on my credit card statement.Due to their mistake, I am the one paying the price.5/02/20 - Prior to posting this review, I decided to call the owner of the apocethary to make him aware of this situation (just in case he didn’t know) and to let him know I was posting it. Since he wasn’t there, I left a message for him to return my call. As of Friday, 5/08, I hadn’t heard back from the owner.

Ni
Review №32

Received excellent service today.

Je
Review №33

This is by far the best supplement place is the tristate area. They have the greatest selection of brands and VERY knowledgeable staff that will spend unlimited amount of time helping you find what you need, share their expertise and make recommendations. The prices are VERY reasonable as well. Certain minerals, vitamins, herbs and oils are even cheaper than online. Its a hidden gem really!

T
Review №34

I came into Village Green Apothecary needing to buy around 5 different supplements for an elderly friend. Immediately I was asked if I needed any help. Tati was very attentive and gave me a thorough overview of each products use and proper dose. The prices were much better than the other stores in my area.

Al
Review №35

I had a WONDERFUL first experience at VGA. In addition to the wide spectrum of products, the staff was incredibly helpful, and knowledgable about the inventory, making thoughtful suggestions, and providing insightful, and honest, information when appropriate about various products. Sara and Kate were warm and welcoming, making my experience a memorable one. They took a genuine interest in my questions and story, listening attentively and discussing possible remedies that may be impactful. I will most certainly be back and will recommend VGA to others!

ja
Review №36

I cant say enough good things about Village Green Apothecary. We will not shop anywhere else for our vitamins and supplements. The staff is amazing and the selection is great. If you want to get individual attention and shop at a company that truely cares about your well being, Village Green should be your choice.

ti
Review №37

What a wonderful discovery. After years of big pharmacys with an attitude, and bigger bills, we were delighted to find this warm, knowledgeable and personable pharmacy/nutrition center. They worked with on the cost of some more expensive meds, and always give great advice. Im a bit older, and remember back in the day when you knew your Pharmacist, and they knew you. Thanks for believing in the old fashioned values and standards!

Jo
Review №38

Excellent quality supplements and great service. I also like your periodic discount during summer and winter. I have been a customer there for more than 30 years.

Do
Review №39

Curtious, knowledgeable staff, very well stocked. I recommend it highly to everyone that I come in contact with. It offers a very pleasant experience and you leave feeling well informed and attended to. It has a very personable feel to it as well.

Ru
Review №40

The staff are always so knowledgable - helping me find the right supplements I need for myself and my kids and taking the time to explain. They have a huge a selection. Its such a nice feeling to have personal service these days.

Ba
Review №41

Confidence is number one! The Apothecary exudes knowledgeable personnel that make one totally confident of how to purchase the right medication! In addition, everyone is welcoming and willing to help!

Ma
Review №42

If your shop is technically close for business but someone you recognized, as a staff, was there and asked for help do you turn them away and call the Police on you, because the Policy is that under no condition you would let them in to your shop? If someone is human with an ounce of kindness and can tell the person asking for help is not there to rob you, what is your moral obligation? The inflexibility of the policy is flawed if the answer is Under no circumstances. That is the answer of the manager of Village Green Apothecary.

Ja
Review №43

So not satisfied with the reps from this company. I tried to set up a business account and was told the boss of the company would have to call and set up the account after he determines WHY WE would benefit his company. The real question is how would you benefit ours? Thankfully there are numerous other options for us to get product elsewhere. Such a shame the product represents itself better than the employees who are paid to represent them. The owner and staff should be ashamed of themselves.

Al
Review №44

My wife and I have been customers of Village Green Apothecary for the past 20 years. We find all of their staff to be consistently knowledgable and very courteous. Our vitamins and supplements are either purchased off-the-shelf or special-ordered. The pricing is very competive and enhanced by two-three special sale periods each year. This is indeed a five-star operation and worthy of our endorsement, without any qualifications.

Le
Review №45

Whenever I leave Village Green, with or without purchases, I learn something that will enhance my life and my health. I am always impressed with the wealth of information imparted to me by Tatyana, particularly, as well as the other knowledgeable staff who have taken time with my questions and concerns. Thank you all for your support. This is easily an A-plus review! LAL

Le
Review №46

Excellent customer service, timely product and consistently accurate product delivery. An invaluable asset to my mental health and well being

Li
Review №47

Very helpful staff and knowledgeable!

El
Review №48

Attentive staff and a great selection of supplements

Ba
Review №49

VERY FRIENDLY, VERY EFFICIENT AND RECEIVED MY ORDER RIGHT AWAY. WILL CERTAINLY USE THEIR SERVICES AGAIN. Barbara Mullarkey

As
Review №50

The staff is always super friendly. Prices can be a bit higher than your typical CVS/Walmart prices for standard meds, though.

Pa
Review №51

The Best in the area....I recommend this place to all that are interested in maintaining good Health!

Fr
Review №52

Great experience! Large array of nutritional and physician grade supplements and a friendly, helpful staff!

De
Review №53

My 10-year old childs doctor prescribed 2 compounded vitamins that when we received were absolutely putrid in smell and taste. Of course he refused to take them and the house smelled so badly of this compound that I tripled bagged it and brought to the doctor for proof of this issue. The doctor agreed it smelled and tasted awful. The problem was when I returned these compounds back to the pharmacy, they denied any issue or any strong odor! I am livid, as the cost was expensive and we are out the money. This pharmacy had the nerve to say theyd send them back to us!!! DO NOT USE THIS PHARMACY!!!!!!!

Ki
Review №54

They have amazing natural products and the staff is always helpful and friendly.

Sa
Review №55

Very unprofessional. If you have allergies go elsewhere. Sent me compounded presciptions with no information about what was in them. After two days of phone calls and emails Im not comfortable taking the meds and am out over $100 now too. Not only could they not give me a clear answer on all the ingredients but became rude and tried to turn the situation on me. Like, how dare I care what I put in my body... Enjoy the $100+ Village Green. Horrible way to run a business that purports to be for your wellbeing.

Di
Review №56

Ive been a customer for about 20 years! Wonderful products, service and staff to partner with for optimal wellness!

Ba
Review №57

You cover almost all of my supplement needs at the best prices, and surprise me by providing deliveries of most items I need when something is still on order. Thanks.

Le
Review №58

They lost my prescriptions. They finally found one of two. Pharmacist dropped pill on floor while filling prescription. She found it. Rather than trashing it, she put it on the counter. Pharmacist is very slow. New? Difficult to get help. One woman was very busy doing a hard sell on a $146.00 treatment not covered by insurance. Faxed RX goes to Pharmacy. Those emailed go upstairs where they lay forgotten. They deliver, but not on Saturdays because theyre too busy.Sad for Mickey and Irv, but the store is a nightmare. Few customers, long waits, and best pharmacist just left. If you like bad service, this is the place for you.

Re
Review №59

The staff is always pleasant, especially the young gentleman who always calls me by name and is helpful at the register. The people on the floor are very knowledgeable and can help with a particular supplement problem.

Ga
Review №60

Great customer service from professionals in their respective fields.

Al
Review №61

Ive been working with Village Green for many years now. They are unsurpassed in quality, knowledge, and service.

Al
Review №62

Helpful people with good products

Ba
Review №63

Saved my life in 2011.

Mi
Review №64

Excellent merchmerchandise and knowledgeable people

di
Review №65

Great place, knowledgeable staff and wonderful products!!!!

Ba
Review №66

Always good to me!

Br
Review №67

Great store!

Information
11 Photos
67 Comments
4.3 Rating
  • Address:5415 W Cedar Ln, Bethesda, MD 20814, United States
  • Site:https://myvillagegreen.com/
  • Phone:+1 301-530-0800
Categories
  • Vitamin & supplements store
  • Doctor
  • Naturopathic practitioner
  • Nutritionist
  • Pharmacy
Working hours
  • Monday:8:30am–6pm
  • Tuesday:8:30am–6pm
  • Wednesday:8:30am–6pm
  • Thursday:8:30am–5pm
  • Friday:Closed
  • Saturday:8:30am–6pm
  • Sunday:8:30am–6pm
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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