I got a flu shot here last year and it went well. This year, I called last week and they told me to come in any time before they close. Came with about an hour to spare, the place is closed, no explanation. Glad there was nothing urgent. Came in again and was greeted by a front desk person with a mask down his chin. He was there by himself and everything, but no attempt to put it on with customer walking in. Had to ask him to do so. Totally unprofessional for a medical office. Not going back.

I went to the hospital for the first time in the United States. The receptionist and the doctor were very kind, and I was very relieved as a Japanese person. My child has healed. thank you so much!

Unbelievably great resource - we are so fortunate to have Dr. Felber and MedOne in Bethesda. Great Doctor(s) and staff offering an amazing range of medical services - we have used their services on a number of occasions and recommend them to others all the time. (I cannot imagine how anyone could give them less than five stars - best urgent care out there!)

Dr. Felber and staff have been so helpful over the years. Usually quick wait times (if any), handled my insurance no problem. Don’t let the older building put you off!

We had a great experience at MedOne. The staff was professional, efficient and knowledgeable and we were out in less than a half hour. An added bonus was the on-site pharmacy. Highly recommend!

Got there at 9:00am, that’s the time their website said they open. I spent 30min knocking on the door and I called 20 times, no response. I’m still in their parking lot because my works man comp told me to go here.

Went at 1 pm and found the door locked and a sign saying “CLOSED CLOSED CLOSED” for lunch, “back in an hour.” At 2 pm the sign was still there and the door was still locked. Gave up and went to Righttime on Stanford St.If the place closes for lunch, why isn’t that mentioned in their posted hours?

Called several times, and they hung up every time. They dont answer the phones. I never spoke to anyone, since before I could even ask a question the gentleman hung up on me. I did not want to go all the way over there if they did not do bloodwork or if they did not take my insurance, but I couldnt get an answer.

Awesome staff, promptly helped me out even though they didn’t had to as it was already closing time.

The doctor is great, Id see him again without hesitation.The nurses are great.But at least one of the receptionists speaks in computer jargon (the providers are in a room), and shows no concern for patients.

The doctor is fine but there are little to no seats in this office. It also took them an entire 45 minutes to tell me they couldnt reach my insurance when its still active. I had to then wait another 30 minutes to be seen. Best part of it all? They only had ONE DOCTOR WORKING ON A MONDAY. LIKE REALLY???

We went to have my son’s foot xrayed. They did a great job. They didn’t just X-ray and leave at that. They helped correct a problem and relieve his pain and were very caring in how they did it.

I have been there several times and I have had excellent care every time.

I would definitely recommend this place. The doctor is very kind and professional!

I tried to be consulted for bronchitis in treatment since January. But the reception staff said that i need to be tested by covid in saturday(6 days later). Today if you have respiratory problems or alergy you are by youself.

During flu season 2018 my visit on a Sunday was quick and easy. Wait time was 10 minutes only!Parking is easy, receptionist very nice, nurse Wendy very caring. They did the necessary tests and doctor did diagnostic and I can say I can highly recommend this place.

Doctors and staff in my four or five visits there have been capable, professional and thorough. wait times are short, especially compared with local emergency rooms. were lucky to have it in the neighborhood, and i feel the care im getting at this urgent care facility well outside the 9-5 weekday hours of most medical offices is on par from what i get from my own doctor.

We have been here a few times when my children have had fevers or other symptoms of minor health issues.Weve been very pleased with how responsive and thorough the practitioners have been. They have done a physical evaluation and run rapid tests to check for strep and mono when needed.Theyve also drawn blood to send in for labs. their practitioner was very quick and efficient and drawing blood on the kids when it has been needed.While we would go to the emergency room for anything that was severe a visit to this Urgent Care Center has been very quick and much less expensive for minor health issues that require immediate attention.

WARNING: Do NOT visit this urgent care. Read ALL the negative reviews, first (most are accurate). This is the most unprofessional, careless, untrained staff Ive ever interacted with. The doctor (and owner of this facility who was sitting on the stairwell), refused to speak with me (after he prescribed me the incorrect medication) unless I paid to be seen by him again. I was told by the front desk attendant (who, sadly, has no experience--assuming shes very new and clearly hasnt been trained yet--not her fault) that they were very busy, so unless I paid to see him again, Dr. Eric Fleber would not speak to me about prescribing me incorrect medication. She referred to an empty waiting room with staff laughing and lounging, and the doctor hanging out on the stairwell right behind the front desk as very busy. Not to mention the fact that she was just going to let me sit in the waiting room without saying anything. I had to pry just to get her to speak to the doctor. Wow! What a horrific experience. This facility doesnt even deserve one star.Do yourself a favor and go to Bethesda Immediate Care instead! The staff and doctors there are absolutely wonderful.

I needed emergency medical attention in August 2016. I arrived with a severe condition. I received prompt attention and an accurate diagnosis. They called arranged for an ambulance to take me to Suburban Hospital within 15 minutes of me being in their facility. I am very grateful for the medical services I received at MedOne, they saved my life.

Had a fantastic experience here- probably the best I’ve ever had from a primary care doctors office. I had barely any wait and the doctor and nurse were very kind, knowledgeable, and patient- didn’t try to rush me out of there or anything. I needed follow-up imaging so the front desk staff even called over to the radiology place to see if they had an immediate appointment for me (they did!) The doctor also followed up and stayed in the loop on the results of the imaging even though I had transitioned to a specialist, which I thought was above and beyond for an urgent care facility. long story short many tests later I ended up needing surgery so I was grateful that they didn’t brush off my symptoms and sent me for follow up testing and showed such concern and care. Will definitely return here with any further ailments!

Top 5 worst customer service experiences Ive ever had: I have consistently been treated poorly by the customer service end of this facility. While the doctors performed their examinations and treatments sufficiently, the administrative personnel have treated me as if I was inconveniencing them by walking through the door. I just called with a billing question and the person on the phone (who apparently is the owner) was extremely rude and hung up on me while I was asking my question. For such a mundane task, there really is no excuse for having a horrible attitude. When I called right back, a woman answered the phone. I explained to her what had happened moments prior, and she said that I had spoken to the owner and that there was nothing she could do because she just works there. I dont know if he was having a bad day, but his behavior was totally uncalled for. The hand full of times that Ive been there before this, the administrative staff have been very short with me, never made eye contact, and seemed very annoyed by the presence of patients in general. For example, when I first walked in, I was not greeted or even acknowledged. I stood in front of the man in the window and said hi and was still ignored. After standing there awkwardly, I started explaining what my medical issue was and the man put a clipboard in front of me while I was in mid-sentence without saying a word to me. I sat down, filled out the form, turned it in, and sat back down to wait still without anything having been said to me. It was very bizarre. I was feeling too sick to complain and I thought it was a fluke, so I stupidly went back the next time I needed urgent care --- only to be treated similarly. If patient care is not something that they enjoy doing, why not just do something else to make money?

Came here with my boyfriend on New Years Day and the wait time was very short and the service was great. They took good care of us and answered all of our questions while making sure we were comfortable.

Was told I had a two+ hour wait at another clinic so I decided to stop here. I was in and out in 15 min, they were quick and efficient and very helpful on a Sunday night. Would absolutely return.

For the times when you are in need of medical care right away, and it is a weekend, and you or a loved one is in pain, you thank the stars for urgent care centers like MedOne Urgent Care!The health care professionals here are friendly and courteous and you are taken care of in a reasonable amount of time!The extra charges beyond insurance coverage is affordable to!Parking is limited but we have always been able to find parking there.

Caring and really helpful. One of the good docs in the area that cares about the individual and not the bottom dollar.

MEDONE, has excellent Dr.’s and the nursing staff is amazing and caring. I absolutely love this practice and I feel at peace when I go in for any urgent medical problems for me or my children. Very amazing and caring staff !!!!

Our daughter went there with a suspected fracture/sprain in her wrist. She was seen right away by a caring physician. They definitely went the extra mile for us, and even reached out to us to tell us exactly what they saw and why they did not take an X-ray. Great service! We will be back!

Came in on a Sunday and had a great experience. Was seen very quickly, and they had the medicine I needed, so I didnt have to go to a pharmacy. I was was in and out of this urgent care in under 60 mins.

I’ve been going here for years and DR. Felber is one the best and caring doctors I know! This place helps me 100% every time.

I came in a little before 6pm on a cold, January evening, with shingles (on my face!). There was very little wait, the MA made me laugh and gathered all the information before PA Nicole came in. Nicole did a thorough exam talking me through everything she was doing and why. She stepped out to discuss with her attending, then came back with clearly written instructions for medication and a print-out of information for a local ophthalmologist, along with a referral stating the condition for which to evaluate.The only downside is parking is very limited. Overall it was a great experience (under the circumstances) and I highly recommend MedOne if anyone is in need of an urgent care.

This was the most unprofessional and negligent experience Ive ever had with a doctor. Dr. Eric Felber was extremely rude and unhelpful. I took my infant there with a fever. Without even asking any questions about his symptoms or even introducing himself, he walked in and said which ear? He proceeded to try and examine the ear, but since there was too much wax he tried to clean it. He could not get it clean and just walked out. A few seconds later the nurse asked me if I wanted to fill the prescription there! He never gave me a diagnosis and when I asked to speak to him he said that my infants ear was a little red and he has an ear infection and he proscribed antibiotics. When I pressed him he said that was his recommendation and I could follow up with my pediatrician. He was extremely rude, unprofessional, and actually misdiagnosed my infant because he could not clean and examine the ear properly. I took my infant to his pediatrician the next morning and she said his ear was clear and no ear infection! This was absolutely the worst experience Ive had at a medical facility and I will certainly never be going back again. Ive never written a review for anything, but since I felt strongly about this, I figured its worth warning others if they are considering this center.This is in response to the response from Med One clinic below (which I am assuming is from Dr. Felber):I never gave my infant the wrongly proscribed antibiotics that you recommended. So, the ear infection did not disappear over night because of the antibiotics that I never gave him. Our pediatrician the next morning told us it was viral and my infant continued to have a high fever for 3 additional days. so he wasnt actually feeling better because of the antibiotics you proscribed, which again, he never took. If you are incapable of seeing infants in this clinic then I would have much rather had you turn us away than proscribe antibiotics for a diagnosis that was wrong. If you do not know how to clean infants ears and you can not properly examine them, then you should have simply said this instead of pretending to have seen the ear. It is the responsibility of doctors to be honest. New Years Eve Day should not impact your ability to do your job. Your job is to see patients if you are on call, regardless of the day of the year. Again, if you have not been trained in infant care then that should be clearly stated so parents know the limitations of your clinic and not waste their time, money, etc.. Honesty is always appreciated, especially from a medical professional.

Love the service... Wait time was very short .. Doctors and Medical Assistant was great...Would recommend everybody to go to them...

It is an advantage that it opens till 9pm. However, I didnt even get to see the doctor. The physican assistant (I suppose) simply listened to me without looking at my symptomatic site and dismissed me quickly with a prescription that didnt help at all. Will not come back unless no other choice.

Came here two weeks in a row, and I cannot tell you how much I love this place. Its clean, its never crowded, the hours are great for a working person who works late... and the doctors are polite and efficient.There was one thing that caught me off guard was when the doctor told me to lose weight because my blood pressure was too high, and she did not know my background history on losing weight... In my opinion Id never comment on someones weight unless they specifically asked me for it.Other than that, perfect.

I fell on the escalator and punctured my knee this morning. It hurt so freaking bad. I went to the closest clinic I could find and Im so glad it was this one! They saw me right away. Darren the nurse was amazing--so kind, sincere, compassionate, etc. When he said Id need a tetanus shot I freaked out (sever issues with needles). He gave me a popsicle and told me God gave him a gift for giving painless shots. I didnt believe him. He was so right, omg. Seriously. God gave him a gift. Best nurse Ive ever had, ever! Thank you Darren!

Excellent service. Quick to be seen. Doctor listened, asked questions, showed interest and a willingness to help. If you need urgent care, this is the place to go.

Easy. Convenient. Fast. Perfect for when you need a Dr., but dont have the time to deal with an appointment with your regular doc. Walkable to/from Metro.

Ive been going to Med-One urgent clinic for a couple years now. Dr. Felber is typically my MD Point of Contact, and I cant believe I receive the level of attention and follow-up which I do. I dont know if they have other Doctors on staff, but in my humble opinion - they dont need to.I dont think Ive seen my GP over the past two year period, except for my annual checkup. The co-pay is higher for urgent care, but the additional 25 bucks is money well spent. I am always seen with in 15 minutes of dropping in. The office is two blocks from my office, and the Dr. always is patient and gives me plenty of time to answer my questions...and I have many. I demand a pretty high bar for medical care, and anything else I find critically important, and this organization exceeds those expectations consistently.

Great service. Doctor Eric Felber was very nice, knowledgeable and helpful and listened to all my concerns. I was given medication without hassle from the doctor right on the spot and scheduled an MRI immediately. A very nice nurse helped escort me to the Imaging building where they do the MRIs and was very polite and courteous. This urgent care should be an example and model for all urgent cares in the United States. 5/5

Had a superb experience there today. They fixed a bump in my back (which I had deferred dealing with, fearing something dire) that they instantly diagnosed as a cyst and drained in 10 minutes. A potentially dire problem completely resolved, no wait.

Fantastic experience they gave more attention and care than most doctors in DC. So helpful. Beyond thankful for this clinic!! It is a life saver!!

Great service! Convenient location, and despite a slight wait (black Friday), the staff was prompt, courteous, and the doctor was attentive and had me out in no time. They even had a z-pack onsite, so that saved me a trip to the pharmacy. WOW!Thanks!

Love this place! Always super fast (much better than MinuteClinic) and I love that I can get the antibiotics right there if I need them.

I was told by a MedOne that co-pay was $30 - which I paid at the time of my visit - but latter was billed for a co-pay almost 3 times that amount. When I called to raise this issue I was told it was not their problem and that I did not understand how insurance worked. If you want to deal with medical professionals who make mistakes, refuse to acknowledge any error on their part, and then blame you, MedOne will be a good fit.in response to owner - the co-pay is easily determined by the service provider at time of service. Your people made a mistake, no big deal - it became issue of professionalism after your people, and now you, refuse to accept any responsibility for an error associated with your medical practice. Not the kind of medical professionals I will recommend - thus the review.

This is the only urgent care we got to and I have nothing but positive things to say about the service and care provided here. Highly recommend to anyone in the Bethesda/Chevy Chase area.

I trust the health care opinion, however the location could be a bit more patient friendly when it comes to answering questions.

What an absolute horrible business - they say they can do something online - you get there & they say they can’t!!!!

I love MedOne. Dr. Felber is great! A good doctor is one who is always there whenever you need him. I would make him my PCP if I could, but having him do annual physical exams defeats the purpose of urgent care, right?I went there a few times for different medical situations for me, my husband and my toddler. Waiting time was short most of the time. For people leaving negative feedback about waiting time, I think they dont understand the point of urgent care-Its a walk-in service, get there, get in line, wait til others ahead of you are treated, then its your turn, there is no appointment system. If you cant afford a wait up to 30 minutes, go to ER! Even my 2-yr old liked this place when she came in for bug bits. There is a play house and a fish tank to keep her entertained.The best thing about this clinic is that they have medicine for purchase right there so it saves you a trip to the pharmacy. If you are at the point of going to urgent care, who cares about paying $10 out of pocket for antibiotics that you desperately need right away!?I have recommended Dr. Felber to all my family and friends.

Very professional yet low key and friendly...had two very experienced physicians and two nurse practitioners present for a relatively minor procedures.Also inexpensive, simple with ample free parking

My experience with Dr Eric is one of the best encounter I have ever had he is like a good son to a mother he is a very caring and supportive omg if you are feeling down and under the weather just pay him a visit you would be glad you did

I took my six year old son there because he had cut his thumb in Kindergarten that day and the bleeding kept restarting. I was introduced to a student doctor, and a man who seemed to be dressed as a nurse led us to an examination room. Once there (who never introduced himself or asked my sons name) started to clean the wound, prodding and reopening, making it bleed again (the wound was quite deep- another quarter inch and the tip of his thumb would have been cut off). My son becan screaming with pain. The student nurse and I both tried to calm him, but he was inconsolable, in large part because the man KEPT opening it, and cleaning it, and opening, and cleaning it over and over. My son was getting hysterical and the man just got more and more short with him. Finally I said, Hey, please remember hes only little, give him a break. The man said, Well, how old is he?? I said, 6. Hes in Kindergarten. The man said nothing, but seemed to get even angrier. He and the woman decided to glue the wound shut, which they did, accompanied by more hysterics from my son (one of the staff did bring him a popsicle to try to calm him, but it didnt work). After they were done, we started to leave and all of the staff was standing looking at us as though something was wrong. I asked if we needed to sign out or anything, and the girl at the front looked uncomfortable and said, I dont know... looking at one of the nurses. Finally, a nurse came to me and said, Were going to do something more for the wound. I had thought they thought I did something wrong, but I now I came to understand they thought the TREATMENT was wrong. She took us back into the room (which brought on a fresh freak out from my son), and proceeded to tape the wound shut using small steri-strips. In retrospect, this was likely all he needed from the beginning. She was much calmer and much more understanding, but my son was still in a lot of pain and has decided he hates all doctors and hospitals based on this experience. I will grant that he was quite hysterical, but he is SIX. These people are supposed to be trained in the CARE of patients, AND they are supposed to be ADULTS. This experience was sloppy, and stressful, and terrifying for my son, and just weird overall and we will certainly never be going back.

Besides getting adequate medical advice, I had an issue with billing. I was charged additional money ($17) after my insurance didnt cover. Which is fine. But when I go to explain my situation to Dr Felber, he explains it to me once. And then refuses to talk to me on trying to figure out a solution. Like a two year old, just ignores me and even threatened to call the cops. And then he kicks me out because he doesnt want to settle a $17 bill. Interesting way to deal with customers/patients.

Ive been using MedOne since they first opened years ago and have always been extremely impressed with the quality of care I have received. Dr. Felber and his staff are professional and responsive. Since MedOne opened I have eschewed more traditional medical practices and use Dr. Felber exclusively for the majority of my non-specialized needs.

My other half woke up on a Sunday very dizzy. He could not stand up or hold food down. We did not know where to go on a Sunday. We were both very scared. I went online to see what medical facilities were available nearby, and I found MedOne in Bethesda open on a Sunday. He was seen immediately. After an initial exam by the P.A. and then the doctor, it turns out his ears were badly clogged and needed irrigating. When we left, he couldnt get over how much better he felt, and he could now hear birds chirping in our yard that he never heard before. This saved us from going to an emergency room and spending thousands of dollars and who knows how many hours of waiting just to be seen. THANK YOU, MedOne, for being there, especially in a convenient Bethesda location. You are an asset to our community.

Extremely bad customer service. The individual who answered the phone seemed completely uninterested in anything I had to ask. He kept rushing me to get off the phone and was very curt in his responses. Not elaborating and being vague. Once I told him that he was being rude he replied :Thanks for letting me know. And, hung up.

Dr prescribed me a cream for itch. He didnt even look at it. Was done within 2 minutes. I couldnt sleep all night with a rash and itching and he said its nothing. Charges more than my dermatologist copay. Useless.

Ive been to this clinic many times before when i was at the high school located near by and i had a great experience every time. Sadly they have hired a new staff that is rude, unhelpful and arrogant. The doctor seems to be an amateur which is troubling seeing as he is supposed to be a health professional. He was unable to diagnose my condition which was later diagnosed by a doctor at another facility. I dont usually write reviews but this place seems not to care anymore which is unacceptable when it comes to practicing medicine. I hope you restore your standards.edit *Furthermore from what i see instead of apologizing when they make mistakes they try to argue with the patient to cover their ass. So for that I will change my rating from 2 stars to 1*.Hope you feel better.

My daughter was treated here for a fractured tibia (shin). 24 hours of EXTREME PAIN later, we had to have paramedics take her to Suburban Emergency. The cast was only put on tibia. Suburban who told us the cast needed to also immobilize the knee and the ankle. I later ran into doctor in Bethesda and asked why he did this, he stated it was properly treated. Google cast fractured tibia and you will find immobilize the joint above (knee) and the joint below (ankle) too.

They really dont know what theyre doing... My problem wasnt solved either time I went there for simple things.

WARNING. READ REVIEWS. the doctor by the name Eric felber has very low concern for the patience. I have arrived to the office with acute liver pain and it took me at least 15 minutes convincing him that I need to get a blood test would you finally did. Initially he was trying to send me off to a hospital and only after insisting a few times you finally gave me a prescription for an ultrasound and the blood test he finally did in the office. Moreover, I was suffering from a headache and the office had a very loud water fountain that I requested several times. I was completely ignored without any of knowledgement of my request. When I unplugged it from the wall the doctor had a set basically ordering me to step out of the office and doing things that it were completely inappropriate. If youre suffering from any headaches or pains go to Patient First in Rockville with much Kinder personnel and much more professional results

Good service. Nice water fountain in the lobby.

I will never go back to this location. I spent 40 minutes trying to convince them that my copay was not $90, only $30, even involving several discussions with my insurance company. In the end, they agreed to take the $30.The nurse barely spoke English and was not familiar with and needed a lot of help spelling VERY common medications. The nurse did not wash his hands.The doctor (barely) went through the formality of washing her hands, but had trouble explaining simple questions. I walked away with prescriptions, but didnt feel as though I had received good care.Consumer take warning.

I visited for sick symptoms. The Doctor told me I just have a cold and to take dayquil and nyquil which I did for three days. My symptoms didnt get any better so I went to my real primary care Physician and found out I have Bronchitis. I was put on medications that cleared everything up in two days. Lesson learned to not go to these places anymore.

I had a wonderful experience with MedOne.I found that Dr. Felber and his staff were extremely nice, helpful, patient, and responsive.All of my questions were answered and the facilities were nice and clean.I have nothing but good things to say about MedOne and recommend this office to anyone seeking medical care.Thanks!

Very bad customer service. Nurses have no manners. The doctor didnt try to understand my explanation, very impolite. Drove 30 minutes to get help, left pissed off and adding anger to my pain. I strongly advise against any visit unless you want to be treated like trash.

Friendly staff and doctor. Overall good experience. Would recommend it.

Bad experience and waste of my time and Money, I prob should have see. A doctor and not a NP because she obviously didnt understand the pain I was in and kept talking abt taking antiinflammatories but I told her it hasnt worked and I had another pain killer for my back injury that I took helped but wouldnt want to give me what actually helped me sleep. She said your knees Injury doesnt seem it need percocet which actually helped so much. I would not go here.

Worst place EVER!!!! Owner, Erik Felber, was screaming at staff members with patients right there, completely unprofessional. Only concern is making money, not taking care of you. Avoid this place at all costs!!!!!

Great experience for a walk in clinic. Doc treated me for chest infection on the weekend when my only other option was an ER. Will definitely use again.

Very rude doctor and worst staff I have ever seen. Would not recommend to anyone this place.

I have been to MedOne for two very different reasons. Both of which were handled in the best way possible. No one ever leaves the doctor happy to have been there, but I can honestly say Dr. Felber and his staff not only provide amazing care but they make their clients feel comfortable and welcome. If the Doctors office makes you feel nervous, let MedOne prove to you its not that bad. They did for me.

I had been recovering from a bad cold for a little too long so I dropped in to make sure I didnt have anything more serious. The receptionist took my information right away and within five minutes I was in the examination room - and that was the end of the prompt, professional service I received here. I waited for 10 or 15 minutes for a doctor to come, which I found strange because I was the only patient there when I walked in. The receptionist/nurse finally came back in and told me that the doctor had to step away for a few minutes but will be right back. I asked how long he was likely to be and she said she didnt know but told me to continue waiting. I almost left immediately and wish I had. After another 15-20 minutes, the doctor finally appears and with no acknowledgement of anything unusual, examined me for about a minute and a half, told me I was sick (which I knew already) and offered to write me a prescription for cough medicine. My $35 co-pay bought me about 40 minutes of wasted time, an unprofessional examination, and a prescription that was not obviously better than the over the counter cough syrup I was taking already. This kind of behavior isnt tolerated in other customer service industries and I dont see why it should be in health care. I wont be going back, which is a shame since this place should be very convenient for me.

Ridiculous!!! No one in the stupid waiting room and Ive been waiting over an hour!!!

By far, one of the worst medical experience from a customer service perspective. The wait time was well over what was promised. I got inconclusive medical advice and was issued a device to monitor my condition that did not work. I was harassed by the monitor vendor repeatedly causing me significant stress. I will be complaining in more detail to MD Consumer Affairs and the Board that certifies this practice.

This clinic is a Godsend. Weve gone for colds, injuries, and routine exams and always have been treated courteously and have received thorough, professional and friendly treatment. Sometimes the wait is long (up to an hour!) but that is true also of our pediatricians office!

Ive frequented MedOne since the first week it opened, and have had nothing but great experiences there. Dr. Felber is a lovely man and a knowledgeable doctor who has a terrific bedside manner. The receptionists are always friendly and do their very best to make it an expeditious experience, even though the place has been getting increasingly busier! (A true testament to their success in our area.)But, this review is not about Dr. Felber; its about the Physicians Assistant, Nicole. (Sorry, Nicole, I dont know your last name!) About 8 weeks ago, I got a new dog, started construction on my home and found myself experiencing an increasing amount of stress at work. And, then, I started to have breathing issues. I was air hungry day and night, and went to the ER twice, in addition to multiple allergists, internists and pulmonologists, all of whom diagnosed me with anxiety and/or allergies. I started taking xanax on a regular basis, took a vacation from my house and my dog, and found that nothing made me feel better. I was struggling and becoming very depressed. I was worried I would never be the same again.At 8pm on a Saturday night, I decided to give the MedOne a try. Well, the stars were shining on me that night because Nicole walked in. She patiently and calmly listened to my entire story, explained why she would or would not put me on this or that drug, and sent me home with Prednisone. Turns out, I had an asthma flare up, I believe due to the brutal winter, that was causing me to have chronic inflammation. Well, not even five days later, I was all better!!!have seen Nicole since, and have told her that she is my angel. I feel truly blessed to have had her ear during one of the most frustrating health situations in my adult life.Thank you, Nicole and to MedOne for joining the Bethesda community. Im truly grateful!!

It was fast and good service and caring

Every one is so nice and helpful

I didnt wait for too long to be checked. However, they gave me an injection for my allergic reaction and sold me medicine. I got up the next day and had the same reaction again.

MedOne has incompetent staff. I went in to seek treatment and they told me that my insurance was invalid - Blue Cross. When I called Blue Cross they said that I was still covered but that MedOne never called to confirm proof of benefits. I will never go back there again.

Great people, good experience, very responsive

Unprofessional, unpleasant, but convenient location

They are extremely rude and arrogant and I even saw the medical Director Dr. Felber verbally abusing his staff.

Good stuff

Quick, convenient and thorough.

Fast, competent and efficient

Great urgent care

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