Communication is poor and they are not upfront with family or the patients on admit and discharge expectations. Good luck on trying to check on your loved one. Be prepared to be in the dark when it comes to care planning and progress of your loved one.I will say the therapists are very friendly, helpful, and knowledgeable. If you want progress on your loved one you need a PoA or talk with the DON about having a special form signed. Stay on top of things. They helped my husband through a rough spot.

The people I met there was probably the only thing good out of there we kept each other calm and positive that helped the most each other. A few techs there were great ms Dottie was by far the nicest person there other than that you basically just wait with anxiety everyday to be told when you are leaving . I had a very traumatizing last day when one of the patient started going nuts and 4 of us patients had to protect one of the nurses there. Now I’m having nightmares of that patient. Glad I am home and I’m safe. They need better protocols for safety never going there again!

If you could disregard check in, check out, communication, coordination and the personal touch, they might be okay. Otherwise, see the rating given.

I had a wonderful experience here at the pavilion. I was transferred after saints nearly killed me. With the mental health stigma, always always speak up! Four years ago, At St. Anthonys in Oklahoma City, Dr. Al-Botros Adonis blacked me out on drugs, I went in and out of conciousness for 3 days. The security guard body slammed me 11 times after they falsely accused me of a crime. They refused to let my wife and family see me. I was then dragged on the floors of the county jail in my bloody hospital gown by the chain between my bone clenched handcuffs. State Health Code Violations were broken and a public Oklahoma County Lawsuit ensued. Always speak out, evil never wins.

If I had known then what I know now...

The negative reviews dont surprise me. I was actually an administrative nurse for the UHS organization who owns them. Unfortunately, a relative needed in patient mental health care and went there. I mistakenly thought that she would receive good care as my team always attempted to provide. The line staff were actually the most competent as she required extra attention. The professional staff were awful. No communication from the doctor, and the therapy staff were marginal and had few answers as they told me that the doctor was a little embarrassed because he could not figure out what to do. After they used up all of her insurance days, and I was not included in any treatment team meetings, despite begging and having power of attorney, they handed me a discharge paper that said little more than relative will make discharge follow up plans.we left, saw a competent psychiatrist, and she got better over a short time. I even filed a compliant with UHS, but beware! They will just have you talk with a members of the same administration. It is not or handled in a manner that would satisfy anyone.that was 4 years ago and sounds like nothing has changed. Im sure I will get the standard computerized response to this post

Meds were rarely on time, and they lie about aftercare. They never made any of the appointments they said they did, they just left me in the same place as before intake. It’s incredibly sad and disheartening for mentally ill patients just trying to get their lives back. Dee and everyone else responsible for discharge should be ashamed of themselves.

Horrible place to go. One of the nurses literally wrote my vitals down on a piece of alcohol wipes, and was putting down the wrong vitals on other patients files. Not to mention one of the nurses records every interaction she has with you ON HER PHONE. 10/10 do not recommend this place. The psychiatrist and a couple nurses were nice as were some of the techs, but this place is horrible overall.

This is the last place I’d send someone for help. If you’d like to be sexually assaulted with no help, personal hygiene items refused and no real therapy then this is the place for you. Terrible terrible terrible! Would love to see this place shut down and many prosecuted. It will take you months of therapy to get over the trauma they put patients through. As you can see they only thank those with positive comments. They refuse to accept blame and make things right or even better.

Horrible facility overall. Very little concern or care for patients. No hot water for 13 days in mens shower. Numerous violations of legal and patient rights. Purely a disease model facility with regurgitation of ineffective positive thinking group therapy. No real therapy sessions. So bad Im writing a book on it, Bethany Behavioral Hellth, to be released this week.

I just received a creditors bill from a fraudulent, abusive situation that I encountered with others. Everyone is aware of this travesty!As a proud, sane USA citizen, I will NEVER pay! Forced innoculations, and physical abuses were done to me and others at this (see next line.)Close this inhumane cesspool down. It is an unbusinesslike minded click that feeds off the vulnerabilities of us all.Tap my name at the top of this page with your finger, and see my other reviews.

Totally worthless according to mental health professionals. Sent my two attempt suicidal dad home within less than 8 hours of him being sent to them on an EoD. This facility is, based on reports from medical professionals who have had patients sent there, completely worthless.

Try to pick up my mother-in-law on her day of release and they wouldn’t release her to us. They sent her home in a cab at 10:30 at night in the winter with no shoes or coat. The cab driver couldn’t speak English. She was so disoriented she didn’t even know where she lived. She end up going to the neighbors house not knowing it was her neighbors and they let her in the house and called for help. They should’ve been sued over this.

Horrible place. HIPAA violations everywhere! Locking patients in the shower room or in another pts room alone to shower, have to beat on door to be let out. Meds held, family phone calls missed, horrible unethical treatment. Please never send people there. Sexual (patient against patient)assault ignored even after multiple reports. Refusal to allow voluntary patients to revoke consent to treat.

I readed a lot of the reviews and was very scared to go do to the reviews but when I got the it was nothing like what the reviews said the staff was very nice and friendly the Dr. When he seen me he tock the time to learn about my history and in all the behavior hospital I have gone to that is the first time for me they tock the time to get to know you so they can help u to the max and the outpatient group in very good and if u are not in the Area for them to pick you up u can do it over zoom I would very highly suggested to my family and friends

The only reason I will give them a single star is because the head nurse was caring and did everything within her power to help. One or two of the staff was decent and seemed to care but other then that, its worse then a prison. Upon arrival, was threatened to be arrested if I did not comply and sign their paperwork to be admitted. I was also told that if I did not comply, that staff member would make sure I was there for 2 weeks or more. If you can, avoid this place. A good doctor is better then here. I lost 15 pounds in a week (which I didnt need to loose) because of their meal plan and am still fighting to get the weight back. I was there several months ago. They also refuse to give anything to my primary care physician even though I have signed three different medical release forms to get the information.I would also like to point out that the reviews on indeed are even 2 1/2 stars. That comes from people who have worked there.

No communication to patient or their family. My son was admitted last Wednesday night and has been told 72 hours, then 120 and then that weekends don’t count. He has now been there a week and still no answers as to when he’s getting out. They told him Monday then today or tomorrow and today he was told maybe Saturday. He wants to leave and they won’t let him. They won’t return my calls so that I can get some answers. Do NOT take your loved one here!!!!

Visitors can not be alone with patient or see their room or ward. Mom was there 2 weeks, no difference in her behavior and they pretty much booted her out. I never got to speak to her doctor either.

When I called and asked if I could get the status of a family member, the lady answering the phone replied with, “I don’t know who your family member is.”Could you all have a little compassion? We’re already stressed enough without someone being snarky and condescending to us. How about reply with, “Could I get the name of your family member?”I hope you don’t treat your patients, the same as the people who answer your phones.

They most reprehensible, miserable, worthless place on earth - should be shut completely down!! Dr’s are rude - unresponsive and scared of their own shadows making it impossible to speak to or treat patients. The staff won’t return calls. The only professional person in the building was the receptionist. I would never send a family member to this place! They will not receive the care or medication they need for their mental health. You would be better off taking your loved one to the local dog pound . I wish I could give them NO STARS!

You cant even ask if someone is there or not.

My first review Helped a lot was blatant sarcasm, to see how hungry the HR team was for positive reviews. Theyre malnourished. Ill leave this review short. Dont send your loved ones in a fragile state of mind here. They will be sedated and allowed to let the other patients and other visitors to torment them. Still not sure if this place did more harm then good.

I agree, this place may need to be shut down. But to my understanding, it is the only geriatric psychological facility around. My roommate was admitted to Bethany Behavioral Health for geriatric treatment for 2 weeks. I understand that place is managing the worst of the worst but I feel they need to supervise the patients more. My roommate was far worse when he left there than when he entered. I do not feel his received any type of treatment, except for several new prescriptions. The place never contacted my roommates primary physician, psychiatrist, therapist, or myself in regards to what medicines he was taking prior to admittance. I would seriously like to see the past audit results on this facility.

I get that working in a mental health facility is not glamorous, but when treating someone with a mental health issue, it is important to get the family involved. I have a loved one who is currently there and I cannot get a response from anyone. I have called and left countless voicemails and the only call I get from this place is to talk about billing and payment. Typical. There is a signed Release of Information paper autorizing me to obtain info on file in my loved ones file. There is no reason why someone shouldnt contact me to give me info. If nothing else, so that I can plan the temporary changes in my life. They just dont seem to be lacking the one quality mental health workers should have, and thats compassion.

Helped me in ways I didnt think were possible. Thank you.

DO NOT TAKE LOVED ONES HEREMy wife skipped a day of meds and had a breakdown. Her dr advised us to take her here due to it being late in the day on a Friday. It took about three hours for her to be admitted, and I was told I could call her and talk anytime prior to 930pm and would be her up in 72 hours. Plus, that they would contact me within 24. After 60 hours of her being in there the staff still won’t talk to me. Even though I’m authorized. And I found out through billing they are now keeping her for 120 hours and the weekend she spent there didn’t even count. To top it off she’s only allowed One five min phone call a day. And the nurses miscommunicated and double dosed her. They refuse to talk to her or myself about when they plan to release her or what if any changes they’re making to her treatment. This place is a prison. DO NOT take a loved one here

This place refuses to let you talk to your family my wife is in there and when she try to call and tell me what they are doing you can here the staff yelling at her and being very rude my wife signed the release to have the doctors talk to me and they refused to tell me anything

Charged for things not done. Never saw a psychiatrist. Attended group only. Tried to keep through the weekend to make more money. Charged $1500 per day!! This place is shameful!!

The process of admitting your loved one to a a behavioral health unit is a difficult and vulnerable experience I do not wish on anyone.After an incredibly traumatic experience at a large local hospital, we had our love one transferred to Bethany, and it was the bright spot in such a hard time for us.Everyone we encountered at Bethany was warm and welcoming and set our weary hearts at ease. Knowing that our patient would be treated with dignity rather than aggressively restrained was enough to help us know we had found the right place.Within 48 hrs of quality treatment, our loved one was back to himself- and we were able to bring him home earlier than we ever thought possible.This is not our first rodeo with inpatient treatment- but it was by far the best.If you are like I was just a 8 days ago- scouring reviews online to try and decide where your loved one will be taken care of-please consider Bethany. You wont regret it. We will never go anywhere else.

As s patient I was treated as though i was a criminal. I was suicidal because ofnew medication for my bipolor having bad reaction. I was refused treatment for nausea and vomiting and was yelled at when i was sick on my way back to my room. I was told i would not be able to leave until i was eating and going to group butdue to stomach flue was not able to eat and keep food downNo one would answer questions i had and i was npt allowed to call family.

I am giving this facility one star for the following reasons: irresponsible, uncaring nurses (with the exception of a couple, like Mike, who were amazing, kind, and supportive during a difficult time.) one nurse imparted her own religious views during a group therapy session, which I felt was hugely inappropriate during group. a couple of other nurses were also rude, negligent and cold, so I have no idea why they decided to work in a mental health facility. the techs (especially Aaron and Thaddeus) were AMAZING, and funny and super understanding and supportive and helpful. they could make a gloomy day a little brighter, and never made me feel bad for asking for anything like some nurses did. they were also willing to talk with patients about their mental health issues, and I could tell they really made a difference to some of the other patients. Earnest and Trey were also amazing techs. if anything, the techs did more for the patients than the majority of the nursing staff.if you have a choice in selecting a facility during a time of need, dont pick this place. unfortunately I didnt have a choice. the rooms were frigid, and patients whose clothing didnt fit the standards were forced to wear papery scrubs, and not allowed to use a blanket outside of the room to keep warm, which I felt was grossly inhumane. I have been treated in other facilities where you were at least allowed to use a blanket to keep warm.I avoided using the showers, as every time you walked by them they smelled strongly of sewage. the food was disgusting. also, I have never been in a mental health facility where a menstruating woman couldnt use tampons, and wasnt allowed to have anyone bring them to the facility for personal use. I felt that this was sexist and wrong.all in all, if you are having mental health issues, please, please dont go here. I would say its a step above jail, at any rate, but with the exception of a handful of staff, it is not a great place if you are having problems.the therapist, Adrian (sp?) was awesome, and as far as the group therapy sessions went, the one session I had with her was amazing and I genuinely learned useful things to help with communication. Mike conducted nursing groups that were entertaining, informative and genuinely engaged patients.I hate to give this place a low rating because of some awful nurses and the overall standards of the facility, but it is what it is.I was especially disgusted by one nurse, who was negligent to a fault. I was sitting in the lounge area, reading for a good twenty minutes or so. I went to go to the restroom for a few minutes, to come back to her looking for me and saying she couldnt find me. another time I slightly cracked my door to use the restroom, as the only thing separating you from the door and the public in the hallway is a curtain. she came up and flung my door wide open and left. it was a gross invasion of what little privacy you are afforded.the rules were also not consistent. a Nurse Dickman, told me I had to remove all of my facial piercings and earrings. I did, even though I told her that it would close up relatively quickly if I did so as it is a lip piercing, and the inside heals fast. however another girl there was able to wear her nose stud, and said all she had to do was refuse. another patient was allowed several hoops in her ears. I think if youre going to make rules like this, you should be consistent. thankfully I was able to get my piercing back in, though it was painful.I feel bad giving such a bad review of a place where there are some genuinely good, caring people working there. I understand many are working long hours and caring for several patients going through a variety of mental issues at one time. but this place isnt beneficial, and if you have a choice, dont pick this place for yourself or your loved ones. but many thanks to those individuals who made a very depressing and dismal experience a little bit brighter for their genuine caring attitudes and attentiveness. you are in the right line of work.

Stay away from this place. It is extremely overpriced for the amount of care received and for a center that does not understand anything about Mental Health other than medication ( if even that). The staff was more often that not rude, dehumanizing, and unempathetic which often made patients worse or unable to heal due to the cold, distant environment. We were all treated like angsty teens with a victim complex, “filthy addicts,” or psychos rather than adults with legitimate trauma or mental disorders. This place might help for others, but all I saw was unnecessary, mindless, too optimistic preaching from the nurses telling us to quit “playing the victim” and to pretend the world is a great place (including religion being crammed down our throats), and bogus “psychiatric” exams. The psychiatrist there is horrible, and will not give you the time required for an accurate diagnosis for anything. He does not talk in depth or test patients one on one, instead simply asks how we are feeling that day (we are only allowed a minute before being cut off)and checks off a box before dismissing us. They will not accommodate injuries from pre-arrival (for example not giving a wheelchair if you are unable to walk due to a recent injury but still requiring you to walk during activities, which in result makes the injury worse) nor will they accommodate physical disabilities. The food is basically prison food (what can you expect, but still.) There are much better facilities out there and for the price this place is, it’s not worth it at all.It’s a place that’s better than nothing if you are in case of emergency, but for prolonged treatment I would not recommend it.

I wish I didnt have to even click one star for this sham of a place. My husband and I took our son to this place hoping he would be admitted for treatment of his psychosis instead some stupid african man assessed him and said he wasnt acute enough to be admitted. In less than an hour from leaving this place my son ended up in jail because he became increasingly violent. The staff is rude and unhelpful and act as if you have all day to be attended to. The receptionist knows nothing. They wanted good insurance and my son has none. They claimed after the assesment a doctor would be called but I could hear the techs talking in another room when I went to the restroom. No doctor was called before that tech had decided to send us home with a referral to somewhere else. As off and hostil as my son was behaving they were just fools to let him walk out of there. One last piont is my son had been admitted there eight years ago when it was under different management and associated with Deaconess hospital. Please dont waste your time this place is aweful !!!

My Mother was treated here 3 weeks ago for mental health issues. Not only were her mental health issues not treated but she was treated like an addict . My mother has legitimate , documented chronic pain do to a severe auto accident 2 years ago. They promised me they would treat her pain as well as severe anxiety and depression . They did not , what they did do was yank her off all her meds cold turkey and Gave her Tylenol for her chronic pain!!! I gave this place 4 Days thinking that they knew more gbsn me but on the 5th day of seeing my mom sobbing in pain and begging for help, literally far worse than she was when I brought her in I found a different place and asked her to be released and they refused . I fought and finally 2 days later I was able to get her checked into a compassionate and legitimate place. This place should be shut down. Allowing people who are willingly there to get help for mental health (NOT ADDICTION) to suffer and cry for days isn’t therapy it’s torture . I have all my documents and proof and will be filing a complaint with every damn higher up I can find .

Most of the employees are very rude and uninformative, stay on their personal data devices and call patients names. They have no compassion for the mentally ill or their family. Trying to call my family member in there is a bad experience. Its been almost 2 weeks and still theyve done VERY little other than run up large bills.Since March 1.... Still the same.

Eh I liked it lol

DO NOT GO HERE. IT IS RUN LIKE A PRISON.

Nice staff,proffesional!!!!!!Been here twice

PLACE SUCS. NOTHING ELSE NEED TO BE SAID.

Worst place in world techs r lazy and abusive place needs to b shut down do not take ur loved ones there wanted to give no star

Cant give it a zero rating so a 1 is all I can do.

They really care for the sick

Horrible