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Quest Diagnostics Berkley PSC
1695 Twelve Mile Rd #215, Berkley, MI 48072, United States
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Am
Review №1

If youre planning on bringing your little one here for blood work because its on the list of places your insurance will cover for you, do yourself a favor, and dont come here. I drove there and they didnt have any of the supplies to do the procedure - that shouldve been my first clue. I wait a couple days, and then when I do come back, the whole thing took hours to do and my baby had a terrible experience. The people here seem nice, but they have no idea what theyre doing. They really shouldve been upfront and honest with me, and said that they dont have a lot of experience doing blood work for a baby, or that they dont feel comfortable doing it, instead of involving us in this long, drawn-out, traumatizing experience, with the baby crying and blood going everywhere. I really should have left, but I had no idea that its really supposed to be a quick thing until after it happened. And then, get this, they lose the test results! My doctors office calls them, and they say that weve never been here. We had to do the same tests over again. Complete incompetence. Seriously, just have them do it at the pediatricians office and pay the extra money. The nurses there actually know what theyre doing, have done it many times before, and theyre great with kids. After they take the sample, theyll send it to a lab for testing. Its a night and day difference as far as experiences go!

Ma
Review №2

Exceedingly rude, abrupt, and unhelpful. Very disrespectful. I would not recommend taking anyone there.

De
Review №3

It was a short wait and the staff was super friendly

Em
Review №4

Rude, super long wait, in nedd a staff. Hard to find. The worst experience EVER!!!!!!!

Ch
Review №5

Love it

Information
4 Photos
5 Comments
2.6 Rating
  • Address:1695 Twelve Mile Rd #215, Berkley, MI 48072, United States
  • Site:https://secure.questdiagnostics.com/hcp/psc/jsp/SearchLocation.do
  • Phone:+1 866-697-8378
Categories
  • Medical laboratory
  • Diagnostic center
  • Drug testing service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:Closed
  • Saturday:12–12:30am
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:No
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