(ages 9-17 unit) this place did help me a bit, some of the nurses and staff were nice and funny the best staff there was someone who would let us call him unicorn hahash and this other guy whos a nurse uh i don’t remember his name but hes asian lol and they made the experience fun along with the other patients there, but julia one of the ladies who is with us during groups wasnt a good employee she told another patient that they were being annoying and making it worse for the other patients there which is INCREDIBLY disrespectful and rude especially for a patient whos going through a mental health crisis. and we would get our blood drawn the first night there. you guys definitely need someone better to take out blood because everyone else also had a bruise for a few days after, my roomates bruise was really bad too

Ive yet to use their behavioral services, but the weekend phone operator that I spoke with had a very snippy tone. It did not feel like she was there to assist me in getting the help I need. Maybe the other staff are better, but this was not a good first experience.

This place definitely saved my life. i wouldnt be the person i am now if it werent for this place. the staff here are amazing and actually care about you and they treat you like a person and not like a mental patient. its really nice. 100% recommend going if you need help

Never go here. I can in to see Urgent Care at 9:59am, Urgent Care opens at 10:00am. I was told to go outside and wait the one minute. When I protested due to obvious disrespect, I was pushed outside by the security. Eventually they let me in, but this behavior is absolute atrocious for health care workers . They should be ashamed of themselves.

One of our children had a mental health crisis and almost suicide. This facility is just amazing. From the incredibly loving staff to the really helpful programs they have truely blest our family. The housing they provide feels like a high end college dorm.

I seriously need to see a neurosurgeon the one they refered me to does not take my insurance. Or so i found out after weeks of waiting, today they sent me a letter about it, no apology, no new referral, like it was buisness as usual

Horrible

Long hold times.

Hung up on me when I needed help