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Berkeley Family Dental
3000 Colby St Suite #302, Berkeley, CA 94705, United States
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Review β„–1

My right front teeth crown drop calling for emergency help! The front desk Response was so quick and friendly. I do not have insurance but doctor still accepted me for emergency. Dr. Sharma was so kind and try everything they could to lower my cost. Not only treating my teeth but also giving me suggestions. She diagnose my problem and save me for the next day important interview. Otherwise, guess how I interview without one front teeth.Highly recommend this place. I ll only go Berkeley family dental for my teeth 🦷

Gu
Review β„–2

Dr. Sharma is really experienced, gentle and kind. Great staff and great dental care.

Am
Review β„–3

Dr. Sharma’s office and staff are all so professional and very helpful. My experience was excellent. Dr. Sharma is very patient and provides excellent dental care. Thank you Dr. Sharma!

Ch
Review β„–4

Dr. Sharma is the sweetest, most patient dentist Ive ever had. Her team is polite and professional, and she really knows her stuff. Been with her for several years now and had a number of procedures with her.

Ra
Review β„–5

Dr. Sharma and her staff are very professional, caring and thorough with their work. We have been very pleased with our experience so far.

Pr
Review β„–6

Dr Sharma was very meticulous and patient and caring. Thanks for the excellent time/service Dr Shama. The office/staff are also friendly and very helpful and got the appointments and insurance details patiently and diligently. Definitely recommend this to friends. Brought the smile back in my friends families too. Thank you Dr Sharma.

Su
Review β„–7

Dr Indu Sharma and team is very helpful and generous to answer all the questions related to the dental issues we had. I would definitely recommend for a Berkeley Family Dental for any dental issues.

An
Review β„–8

Dr Indu Sharma helped me recently with a crown replacement. She is kind, sympathetic and very professional about her work. Everything was laid out in front of me clearly and upfront. The staff is equally good and professional. Thanks to Lisa for helping out on appointments. Finally got a good family dentist. Thanks for you help, Dr Sharma and Team, keep it up!

Su
Review β„–9

Ive been visiting to Dr. Sharmas office since 2012, after I failed to find a professional, skillful, competitive and honest dental office for longtime. Dr. Sharmas staffs are very helpful with my appointments, finance and understanding my treatments.The front office staff (Lisa) is very handy in putting my appoints (even in very short period) and she never forgets to send reminders before 24 hours of my appoints.My dental health was in a mess before I consulted Dr. Sharma. I must thank Dr. Sharma for taking a good care of my tooth, and keeping them healthy. Glad Im found her and would definitely recommend her.

Di
Review β„–10

I am writing this review regarding my case which recently happened with Berkeley Family dental. I have selected this place for myself and my wife through Delta dental insurance company.When I called Indu Sharma office for appointment the representative named Lisa asked me first about my insurance, and i gave my all insurance details and i was said that I will receive call in 2 hrs which i didnt receive it. After 30 hrs of wait, I called again to Dr. Sharma office and again I was said that i will receive call in another 2 hrs. All right, I received call in 2 hrs and one lady representative said me that I will get appointment after 3 month. Up to 3 month there is no space. She suggested me to find another dental service provider if i want to have appointment ealry. Strange!!You know what, When I visited their webpage online to find appointment then its available after 2 days. But through online service, they dont accept the people who has Delta Dental HMO plan. You should call them if you have HMO plan to book the appointment. And When you call their office, You know the story what they are doing.So, Finally they are discriminating the patient based one plan you have chosen. If they dont like the patient to visit who has HMO plan, why not they inform are accepting people to register it through Delta Dental HMO.I am going to share my story with Delta Dental Insurance company and other corresponding places for my recovery.Thanks.

Br
Review β„–11

My family had been with this office since before Indu Sharma purchased it. Things were more or less OK until recently. The office cancelled my childrens cleaning because the hygienist needed to be out, and then... nothing. Id call and theyd promise to call back with an appointment and nothing. No appointments available, for weeks on end.In the meantime, I went in for my own cleaning, and it became clear that the office had missed a cavity right at root level: both this time and last time (a filling had fallen out, and become filled with goop, so they called it brushing too hard damage to the root. Once cleaned out it was plainly a cavity, visible even to my six year old). The hygienist saw the spot, but did not probe it because it was on the root.They had no appointment available for a filling, so I got a next day appointment across the street. Sharmas office stonewalled me on getting copies of the X-rays, finally releasing a fuzzy summary X-ray that was nearly useless. The new dentist took his own sharp X-rays and found the visible cavity was the tip of the iceberg: the next tooth over had a large ugly black hole between the teeth that Dr. Sharma had completely missed. I saw the second cavity in the mirror once the new dentist opened things up: no doubt about it. Ugly, black, deep. And, yes, there was a third cavity also. The new X-ray showed the root retreating from below a prior filling. Underneath that decades old filling: black gunk, again missed by Dr. Sharma.Then, out of the blue, I get a letter from my insurance company saying that for the interest of all concerned that my family would be transferred to a different office.Mistakes happen. Dr. Sharma could have apologized and moved on. Instead she has lost my business and trust forever.

Information
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11 Comments
4.4 Rating
  • Address:3000 Colby St Suite #302, Berkeley, CA 94705, United States
  • Site:http://www.berkeleyfamilydental.com/
  • Phone:+1 510-843-4450
Categories
  • Cosmetic dentist
  • Dentist
  • Dental clinic
  • Denture care center
  • Oral surgeon
  • Pediatric dentist
  • Teeth whitening service
Working hours
  • Monday:8am–5pm
  • Tuesday:7am–3:30pm
  • Wednesday:Closed
  • Thursday:7am–3:30pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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