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Berkeley Patients Group Cannabis Dispensary & Delivery
2366 San Pablo Ave, Berkeley, CA 94702, United States
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Review №1

Dark Karma was a disappointment. Higher priced pit isnt necessarily the best pot. Great customer service though and good delivery times. I wish their delivery times extended for the people who work 9-5 pm like me; at least until 8pm.

Ja
Review №2

Really would like to see some left coast extracts pods on the menu here soon! And possible some of the badder or cartridges. Thx for the quick service every time. Always recommend Berkeley.

Mo
Review №3

Wide variety of flower and great customer service. Looks really nice when they add color to the inside

Ch
Review №4

Priced too high for low quality. Spent over 160 for some bummer weed. I gave it a second try and again not good. Will not be going there again. Beware guys

al
Review №5

Always enjoy ur drivers! if you carried my fave brand of pods the left coast brand, Id be in heaven. love the quality here all around. great stuff.

er
Review №6

They keep your change if you order delivery.Edit: So what prevents you from crediting the change to customer accounts? There are better solutions than adding more hidden costs to already outrageous cannabis prices. Its no longer an inconvenience to me because I shop at other dispensaries, lol.

Ra
Review №7

BPG is the best dispensary i ever been in shopping. I was out in Berkeley on vacation and this place has nice workers. The location and accuracy of product knowledge is wonderful. I recommend this place for your medicine. The office is very neat and well organized! Thank you for a perfect experience if I ever make it back to Berkeley i will go straight there for shopping. If you are looking for Sativa you will find the best. The restrooms are clean and convenient. This is a dispensary you can brag on to friends and family. The bus stop is near by if you are commuting.

Na
Review №8

Alan help me today and it was a great experience. As he recommended a flower for me, giving what I was looking for he hit it spot on. First time really here but will for sure come back. Recommended to others please.

ro
Review №9

Wonderful friendly service with lots of different quality products. I like that they have product that ranges in price. It doesnt have to be payday to buy something!

Ma
Review №10

JUST CALLED AND THE MAN WAS VERY COOPERATIVE AND ANSWERED ALL MY QUESTIONS.GREAT CUSTOMER SERVICE 👌

El
Review №11

Upon speaking with the budtender it seemed he had little knowledge of what was offered. I Asked for recommendations and he just listed the first thing he saw and did not follow up with any more info abut the strain. Also made multiple mistakes with my order that made me stay longer than expected, and did not seem at all interested in what I wanted. Prices weren’t bad but the service left much to be desired.

Ra
Review №12

Very nice staff.Unfortunately crowded, and the POS experience during COVID (with gloves) was pretty frustrating for product discovery and payment.Will try again because the people were so nice.

Fe
Review №13

I I have been coming to this location for years and it’s always been great product and majority of employees are friendly besides the girl at the front door as security!! She is always high on the clock, very rude and aggressive when taking your ID!! I think management should address this issue as it seems like I’m not the only one who is bringing it to your attention.

Co
Review №14

My BPG. I have been a member here since 2000. Always helpful, educated & supportive. Happy customer!

Un
Review №15

This place has great prices and great products but the young security lady at the front is very unprofessional and ghetto!! Hella rude, music loud on her phone and looks like she is high herself! Not a way to run a business!

Ca
Review №16

I love this dispensary. It was the first dispensary I found and have been a member for a year. I personally believe they have the best Cannabis menu I have ever seen. The menu keeps you well informed on each product. I am greatful for the education I received on medical marijuana. It has eased my stroll down the Cannabis trail.

Ch
Review №17

Highly unsatisfied..not only did you guys delete my old account with my rewards.. because I havent come n a few months..covid-19 why travel to Berkeley..plus all these bullcrap taxes yall charging..not like this n Richmond or Oakland..wont be coming anytime soon. Until its resolved

Br
Review №18

Most overpriced place I have ever seen plus 30% taxes on top of that. Don’t go here

E
Review №19

Clean, fast and excellent selection of medicine. This biggest issue I have is you can place an order online and pick up - but they dont tell you if something is out of stock so you end up driving over there and half your order is unfulfilled. Otherwise, one of the best dispensaries in the area.

ra
Review №20

Great employees who are extremely mistreated. Great medicine that is extremely overpriced. I would suggest supporting a cannabis company run by people of color and run with employee and community wellness in mind. Not run by corporate white male millionaires. You think they will care about you and your medical issues once cannabis goes rec this year? Think again..Dont forget... where we spend our money is important. Dont support those who dont support you and your community.To be transparent, I am a former employee of this corporation. I have five years experience working for them.PS Miss all my wonderful coworkers!! When I open a business, I am coming to steal you all!

De
Review №21

Website says place an order by 4:30p for same day delivery, I placed my order before 1:30p never heard anything from them, order just said pending online. Called multiple times over the course of 4hrs no one answered or returned my message. Finally got thru to someone around 6p they placed me on hold for 15mins until I finally hung up and tried to call back to which they proceeded not to answer since it was close to closing time. I ended up waiting all day for them when I could have took my business elsewhere. Thanks for the great customer service and communication. Wont ever waste my time placing a delivery order with them again. SMH

Mo
Review №22

Good quality product. inexpensive. friendly/helpful employees. would buy from again 10/10

Ch
Review №23

Paid $35+ plus for a Vaporizer that doesnt work. Waste of money and time. Thanks so much.

Jo
Review №24

The tender tried to rip me off. Quoting me $290 for an ounce. For that price, I want it to take me to dinner and give me a happy ending. Sorry bro 🤨

da
Review №25

Best place in the east bay. Big selection of everything. Top shelf is great but I like the bottom shelf bud. Its still very good even better then some shops top shelf stuff. Good app I wish I could order from app to pick up in store.

Jo
Review №26

The longest running dispensary in America knows how to treat their customers and patients. I even heard they cover the city tax for their med patients, just as a nice gesture. They truly seem to care about the customer experience.

Mi
Review №27

I love this place. Ive been a customer ever since they opened. Good stuff manor.

Cy
Review №28

BPG has been a constant for over 20 years. Good peeps. 💖

Ka
Review №29

Super friendly employees. Very helpful and knowledgeable. Always a smile and a hello. Very reasonably priced. There is something here for every price range. Quality is on point. Never disappointed on anything I have bought. Cant recommend this dispensary enough. Thank you to all the staff at BPG, you all rock!!!!!

DJ
Review №30

This a great place to visit. I havent been in a while but Im already knowing that they still have that fire for a reasonable price! This place is made for regular everyday people trying to enjoy life with out braking the bank account

Ja
Review №31

I have found doctors who I like for me and my daughter, I dont wait overlong to see them, and on the whole I feel I receive quality care. I do feel rushed through at times (the doctors obviously have many appointments per day / its not possible to discuss things in great depth), but my doctor is good about emailing me back if I have questions. Bottom line: maybe too big of a practice for some peoples preference, but if you get a good doctor there its a nice enough facility.

G
Review №32

Ive been to BPG several times, and always leave feeling somewhat satisfied. Their quality is good, but man do they get you on price. Its pretty ridiculous to be honest. The service really depends on who helps you, as some clearly just want to move the line and are not very helpful. I recently went to Purple Heart in Oakland and their prices are much more reasonable(with tax included in price so there is no guessing game what you will pay at the register) and their quality is just as good. Personally, I will be going to Purple Heart for now on and would recommend you give them a try too unless youre rich.

na
Review №33

Good products at a decent price, the staff is friendly and helpful. I like the place but I also wouldnt go out of my way to go here, its way more of a place I go to for convenience when Im in the neighborhood.I miss the indoor smoking room they used to have so patients could sit around chatting and smoking together.

Pa
Review №34

This is my go-to dispensary. They have good deals if you sign up for the newsletter, and I love that they test everything themselves for potency as I mostly use edibles and they can vary a lot. I dont think its worth going anywhere else!

K
Review №35

Ive bought quite a few concentrates (thousands of dollars worth) here in the last 2-3 years. The concentrates never disappoint. The $15-20 oils are always an amazing deal. The $30-50 waxes are always of the highest quality. Consistently excellent variety. Polite, respectful, well-mannered, and professional bud tenders. They also have an express line if you know what you want before you come inside. What more can you ask for?

Ph
Review №36

PICkED UP SOME THC BOMB ON SUNDAY 27.74 THC OUTSTANDING. THE LAST BLUE DREAM THEY HAD LAST WEEK 24.34 THC GONE IN ONE DAY. GREAT SMOKE ! ! ! PEOPLE ARE NICE AND KNOW ABOUT THE PRODUCT. COOL PLACE ONE OF MY TOP TWO PLACES... MARK LILLY

TM
Review №37

Great staff and very good selection. Only problem is that it isnt near a freeway so you have to snake through town to get to it, but its well worth the trip. Secure parking and felt safe.

Po
Review №38

I honestly tip my hat off to you guys. For $15 joints they are super quality when getting the job done. Never had the same affect anywhere else. Love the atomsphere. Thanks ♡

Da
Review №39

I remember this place being the best in Berkeley. Not anymore. The new laws have really f-ed with the merchandise. All they have is the same corporate garbage theyre pushing up in Seattle. What a shame.

Me
Review №40

Great staff! Prices ok, product selection is great. Staff very knowledgeable.

Nu
Review №41

Great selection, high prices. Option to pre-order online--which is very time-saving, and reduces time spent standing in line considerably. During lunch breaks--especially just before a weekend after payday--expect long lines. Always manage to get parking in their lot.

Pu
Review №42

They are reliable with what they provide, not only with more than one product, but it usually stays stocked on all the items I buy to portion my use for the month. The best thing is I get to keep up with the cannabis news with magazines so I always get a treat to read as I am smoking or waiting for an edible.

Le
Review №43

Friendly service. My only real complaint is that they dont keep the same stuff in stock for long so Ill find something that works and then not be able to get it again. The Web interface could use work.

Ar
Review №44

You can get an 8th of some 🔥🔥🔥 for 20-30$ not bad at all 👍🏾

Da
Review №45

Most of the help behaves like interested consultants if you are not sure. If you know what you want you can get out pretty fast. All good

Ja
Review №46

Being a new patient it was quick and easy to join. Everyone was helpful and I felt satisfied with my purchase as I left.

Mi
Review №47

These guys dont want you to know what youre actually buying.Why? Just walk in their store and look at the presentation of cannabis flower. Cannabis flowers on display are sealed in these plastic containers that have holes punched in the lid. Sales staff do not allow you to open the container, so you have to attempt to smell the flower through 1/4 thick plastic. Its a joke. You cant smell anything.Most flower customers purchase with their nose. There are white papers on this! Plenty of other stores are more honest with customers and let you smell the product you are purchasing.Long time customer, but I will not be returning unless they fix this.

Me
Review №48

Came here as my first dispensary ever. The check in process was pretty quick. They explain a couple things, get you in their system.I get in line, get a recommendation and you get a free gift as well your first time. Time to pay, no one had told me nor did I see signage that they only take cash or debit. I had only brought one credit card. The guy didnt even let me take the free gift home.Came back the next day, and I tell them I didnt get the free gift yesterday, the girl looks at me sideways (why would I lie for a lighter and baby edible...) and said he shouldve let me take it. After finally getting product, the recommendation was also not really what I had been looking for.I go to Harborside now.

Ke
Review №49

Stopped here today and was impressed... not a huge selection, but what they had was decent. $100 for a quarter of very good indica.

Li
Review №50

Getting rid of delivery sucked super hard, especially now that its raining all the time. Kinda sucks, I only ever go to them once in a while now because of it. Other than that, okay quality. Best prices.

Lo
Review №51

Friendly and knowledgeable, good selection, professional atmosphere.

An
Review №52

This place has the best selection of concentrate and bud Ive seen anywhere else, not to mention its potency - the concentrate is at a good price if you can find the right stuff - also any issues I have had I was able to work out easily with a manager. Great place to go to or get delivery from!

Ka
Review №53

Im 50/50 on this place. Great products but Sometimes I feel like Im being treated like an idiot here. Other times I feel like peoplekind of care about what Im looking for. Either way i dont feel welcome here.

Jo
Review №54

Very respectable business.

Mi
Review №55

Very professional. Easy online ordering for pick. Quick pick up express line and walk in line make it super easy when you slide through on your lunch break I be in and out like that.

JA
Review №56

Ordered online, got a confirmation when it was ready to be picked up, and had no line when I stopped by to grab my order. That was the good. The bad part was when I read my receipt, which showed that I got taxed three times, and one of those taxes was a compound tax - meaning it not only taxes the product, it taxed me for paying the other two taxes. Anybody should know that you do not get taxed on the money youve already paid to the government. Finally, I emailed them and got no response. Very unprofessional. The order I sent online was processed nearly immediately, but my concern goes unanswered. Its thievery, and other dispensaries dont tax you like this.

Ac
Review №57

They used to be really good and priced ok, now the prices are insane and I even have my medical card. Not to mention its a mad house every time i go in there. Do you self a favor and go somewhere else.

Al
Review №58

Great selection. Good sales. Friendly service. Sometimes kinda slow.

cp
Review №59

Cannabis use, even as a teen in the 60s and 70s was never really a must do thing for me. Dont get me wrong, if somebody offered me some or was passing a joint down the aisle at Winterland I wouldnt let it go by without partaking. I had some good times too, but it wasnt a must have. Flash forward 40 plus years and Im diagnosed with Parkinsons Disease and in less than a year that has all changed. Today medicinal Cannabis products offer some of the best relief of chronic symptoms related to PD without serious side effects especially for treating insomnia and RLS! BPG is my third Cannabis store in the eastbay that I have been to and by far my favorite. Great selection, competitive pricing, super knowledgeable staff, free parking and a clean well lit interior make for a favorable Cannabis shopping experience! Brought my sister in law here and tomorrow my nearly 90 year old mother in law!

Fr
Review №60

Ive been coming to BPG for over a decade. They consistently have the best quality for the price. Thanks for never letting me down! (-.o)

Su
Review №61

Great place and they deliver. Very friendly staff will help you find what you need. Huge selection

Jo
Review №62

Great place to shop. You can see a knowledgeable bud tender or just go to the vending machine for in and out service

G
Review №63

Anyone who has shopped here please look at your receipt. My receipt shows a tax on the tax. So youre not just taxed on the product you bought. There are 3 taxes (excise, City, and sales), and the last two tax the previous taxes also - so you end up paying a double tax on the tax. Wrong!So I called BPG and spoke with the manager, and she stated thats what the CA bud law says and its what their attorneys instructed them to do...I cant wait to hear what my attorney says! Class Action

Sa
Review №64

As a new card holder, the first visit was warm and informative. With a variety to choose from, employees are educated and excited to share their knowledge based on your script.

Al
Review №65

The last time I went here I had the worst experience at BPG. Ive had bad experiences there, but not like this.I went in to buy a gram of $10 Cali Gold hash. I had $5 on my points card according to an old receipt. I go there, and my budtender (not at all) tells me i only have $3 on it. So Im like okay fine. I hand him $20 and ask if I can take the points off the card to use towards the hash. He says sure. And then he hands me back $2. I ask him why, I should be getting $12 back since it would have cost about $7. Then he rings up a new total on some calculator and tells me itll cost $11. At this point I dont even care if I got money off the hash, I just want to go home. So I pay him. And then I get home and realize the second receipt he gave me said I dont have any money on my points card. So I looked up the balance on my card (the website is on the back of the card) and it says I have $0. What the hell happened to my money?!Bottom line, save your time and cash and dont go here.Also- the only person I like here is Chelsea.

Ca
Review №66

The staff is the best, from the moment you hit the door to the time you go out the door!! I love BPG!! Great prices, good quality!!!

Br
Review №67

Very helpful and knowledgeable on strains, vape pens & cartridges. Good location. (2 blocks from my job) will be back for sure. P.s. to the girl with the auburn braided hair [bud tender] i see you girl, 😍

Fl
Review №68

This place used to be amazing. Now its just like any other shop. Quality for price pathetic. Most budtenders dont know very much. The only upside is that they carry a wide variety of products.

Ro
Review №69

Went there for the first time and while the bud they had seemed decent I found the person working behind the counter to be rude and not helpful at all. They gave me a ticket for a free gift because it was my first time but the guy tried to take it and not give me anything

Ju
Review №70

Even after moving locations they keep a good range of prices and qualities. Probably the best spot for edibles and vape carts.

Lu
Review №71

I made an online order a couple of weeks ago and received an email stating that my order was ready for pick up. When I arrived at BPG to pick up my order the staff person gave me only one item that I had orderd. My email confirmation receipt showed my complete order of four items .What happened to my order??No legitimate answers were provided by the staff person.Did a staff person take from my order and sell to someone else?Why did they send me a CONFIRMATION email of FOUR items ready for pick up when they only had ONE item waiting for me.This feels overwhelmingly sheisty. The cashier had no explanation for me other than I dont know what happened?? Maybe they were moving too fast WTF??I asked who sent the email stating my order was ready? Surely that person would know what happened.. She didnt know that either! WTF!If your business sends false confirmations of purchase and your staff cannot explain what happened after they screw up or take from your order,this is an unethical business.How can we trust BPG if they allow this to happen.They dont offer any compensation for the fact that they screwed up your order.The wasted drive and gas you burned driving to their establishment only to find that your confirmation receipt that they send you is just meaninglessDo we customers need to file complaints with the BBB about the questionable business practices of BPG?Someone needs to be held accountable for their shady dealings with customers orders.

R0
Review №72

Hipsters at the front desk are distant and cold. They frequently run out of cbd pills and other cbd edibles with a higher dosage. The people in the back are cool and helpful. No pipes are sold here.

Pa
Review №73

Frond Desk staff was extremely rude and obnoxious. Most items are not displayed and if you are not super familiar with products, it may take a bit to make a selection. There are much better options in town. I went there as it was close to my place but probably wont repeat.

St
Review №74

It was good for awhile, their prices as fair as can be under the circumstances and i genuinely like many of the staff. Until about a week ago. I dont know what scenario my stalkers have running there, but please be aware, i in fact have no criminal history and do not accept charity and any post or profile you may have been directed to or things you may overhear should be regarded with scepticism. BTW Was it that young blackhaired chick who met me on the corner abd followed me back? She had a badge and had a sneaky vibe.

St
Review №75

I am Wounded Warrior Veteran to start this off. I went to this dispensary specifically to purchase indica cannabis seeds, for personal use for various medical ailments acquired from serving in the service. I asked the associate upon reaching the counter specifically if they had such a product in stock and I asked for him to verify with another employee that the options being given to me as choices were in fact indica and I was assured they were. I purchased the Crockett Family Farms Strawberry Fields seeds, they were never opened and I researched just to make sure the seeds were in fact indica after the sale and they turned out to be a sativa hybrid. The day after purchasing these seeds I called the customer service to see explain what had happened and that I was a new patient and came to the dispensary to start with the intent of leaving with indica seeds. They refused to offer any store credit or exchange for the seeds even though this whole fiasco happened because of their employees lack of knowledge on the products theyre selling. Do not do business with this place if you value your:money, fair transactions, and quality customer service. I tried to give this business a fair chance and opportunity to make it right and they failed.Do the right thing, because its the right thing to do.

P
Review №76

Decent, prices can be a little high sometimes, my number two dispensary in the East Bay.

Be
Review №77

I like that with BPG you can pre-order online and just show up to pickup your order. There is a nice parking lot. I like the variety of products they offer for sale.

Za
Review №78

The best cannabis dispensary in the Bay. Super friendly environment, extemely helpful staff. And the prices are very reasonable.

Ru
Review №79

This has always been a great place and recently they have been making a bunch of improvements in terms of time in line.

Ma
Review №80

Friendly and well informed staff. loved the goody bag given out today.

De
Review №81

First timers & love it. Ppl here are very very nice & helpful!!

Da
Review №82

They try their best

Jo
Review №83

Great bud, the front desk folks are awesome and so is security, but some of the male identified budtenders are downright unpleasant.

Q
Review №84

Clean and well staffed with knowledgeable folks. Even when there is a line, it moves pretty quickly.

Le
Review №85

Its close to my apartment which is cool. My friend said you should go there just to check out the vending machine.

TA
Review №86

The reason BPG is okay is because when they have medicine that really helps you and you let them know they dont seem to care because they have not got the medicine it has been 2 months. Thats not good business to me.

Ma
Review №87

Wide selection of products. Friendly and welcoming workers. Order online so you can take advantage of the express line 😉

Br
Review №88

Great place, best buds, edibles, and very pleasant and knowledgeable people.The prices are just right and reasonable. I travel from Concord to visit this place and it s well worth the travel.

Jo
Review №89

Good quality, friendly staff. Staff not well acquainted with merchandise, so there was a lot of back and forth questioning.

Da
Review №90

Great service and quality of products is A+! The place where the patient is more important than making a sale!

Th
Review №91

OK dispensary. Service, selection, and prices are just so-so. The place is often busy as there arent many other places to go in Berkeley.

Je
Review №92

Its recreational and they have a great variety of prices and products

Ga
Review №93

Very clean and well lit, people are nice. Bud was really good, freebie i recieved was some really bad tasting wannabe Sativa. Overall I liked the place.

ma
Review №94

This is a highly rated club I would suggesting going here for a variety of options and fair deals

Sa
Review №95

They are fake. They have fake ad saying they have sungrown for 50% off but when I asked they said the price is after 50% off but it was same as before. Those sungrown flowers you can get double with the amount if you go t9 cookies sf. BPG are expensive and have fake ad.

Cr
Review №96

I joined on line, since I was from out of town. Alright, average, SoCal experience much better. Was served, charged, out the door.

Ya
Review №97

From the door women to the very end of my transaction!! No cheery eye contact, every one was in a foul mood which makes no sense, it being a medicinal happy place. The women whom I was sent to to register didnt give me a hello instead ignored me and started to clean confetti under her desk... the man that registered me was nervous and took very long to register me, then the women whom acted like I didnt exist, looked at my ppwrk and told me I needed to check a box... by that time I was clearly frustrated ..! Once in line, even tho there was no one in medicinal line, my budtender was talking to whom ever until the women he was talking to asked him to tend to me...He also charged me taxes.....As a fibromylgia patient, this kind of interaction made me feel sick. Ill never return here.

Ni
Review №98

Looked at my receipt and realized I paid so much in taxes, it wasnt even worth it. The clubs in Oakland are way better.

Gr
Review №99

Very helpful. You get a welcome joining gift. Happy place.

Ni
Review №100

This is by far the most community collective around. Selection is slim but top grade.

Information
100 Photos
100 Comments
4.2 Rating
  • Address:2366 San Pablo Ave, Berkeley, CA 94702, United States
  • Site:https://www.mybpg.com/
  • Phone:+1 510-540-6013
Categories
  • Cannabis store
  • Delivery service
  • Health consultant
Working hours
  • Monday:11am–10pm
  • Tuesday:11am–10pm
  • Wednesday:11am–10pm
  • Thursday:11am–10pm
  • Friday:11am–10pm
  • Saturday:11am–10pm
  • Sunday:11am–10pm
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
Health and safety
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Highlights
  • Veteran-led:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
  • LGBTQ-friendly:Yes
Payments
  • Debit cards:Yes
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