If you love your loved ones absolutely, positively DO NOT place them here. My grandmother was at the new facility built on Cranston. Absolutely NO COMMUNICATION with family. Never returns calls or emails. Prescriptions my grandmother didn’t even receive was called into her doctor without the families permission. Where did those prescriptions go?? My grandmother recently passed in their care. The staff treated her and us just horribly! When cleaning out her room MANY items missing, large items as well. I could go on and on. If I could give negative stars for a rating I would! You can guarantee our entire family will be telling everyone that will listen what a horrible facility this is! DO NOT PLACE YOUR LOVED ONES HERE!!

My father stayed there the last year of his life. The staff, the food, the activity program, everything was wonderful. If you are looking for a place with people who care and will put your loved one first then this is it.

Lovely place with caring people. We rest assure that our loved one is taken care of. Highly recommend

Beware of putting a loved one into their new Memory Care facility. My father died after 10 days in their care after numerous falls. He had long term care insurance and they are not sending paperwork so that we can get reimbursed for his care. He died in November 2020 and it is now May 2021 and no one will return our calls or emails. We have reached out to the director, business manager, and CEO all to no avail. The insurance company closed my fathers claim today because of Willowicks lack of documentation, so now we will have to file a claim with DHS. I have records of all my calls and emails so if you do decide to put a loved one here, take precaution and document EVERY communication you have with this facility.

It’s one big community and it takes all parts to go around. The families, people who live in the buildings, and the employees naturally create a family oriented environment. Every time I’ve walked through any of the communities I was in awe and so were the families and prospective residents. It’s affordable, local, and well thought out. Willowick is honestly the reason I can’t wait to live in assisted living when I’m older.

No communication whatsoever from staff for months.

The building is pleasantly decorated inside and carefully designed throughout. The community is small enough to feel like a large family but large enough to give residents the opportunity to flourish and live comfortably and freely on their own. The owners live locally, are very involved and they are exceptional individuals.

Our parents moved into the new Willowick II at 2240 Cranston Road in Beloit, WI on February 28th of this year. This was right before the COVID-19 lockdown. The transition to an assisted living after living in their home for 62 years went better then we ever could have imagined. First, we give God the glory because he brought Willowick II to us. The staff at Willowick II have gone over and above to help our parents and our family. The staff provide excellent care, fun activities, healthy meals and physical and emotional support. They are always willing to help and are efficient to stay abreast of our parents needs. The staff have made Willowick II feel like home away from home for our parents. Our parents have grown very close to the staff and feel very safe at Willowick II. A big shout out to Tammy, Elisha, Emily, Desiree, Colton, Gladys, Nicole, Melinda, Jessica, the cleaning crew and the chefs. If I have missed anyone I apologize! Thank you!!

Owned by very intelligent and caring individuals. They treat residents with respect and dignity. Staff are also well respected and the community is beautiful. Everyone is always happy. They certainly do deliver on the everyday Wow experience. I would place my loved ones there and would strongly recommend this community.

They do not answer phone calls or messages.