user
Audiology Services Inc
90 Concord Ave Suite 4, Belmont, MA 02478, United States
Appearance

Comments
Je
Review №1

I just went to get my hearing aides cleaned and serviced at Audiology Services. They did a great job and were able to answer my questions about some other types of hearing aides even when I told them I was waiting to purchase new ones. I am hoping that some of the health care initiatives in the Build Back Better plan will help me cover the cost of new ones more reasonably. I would recommend Audiology Services as their office protocols are covid conscious and their staff well informed and helpful.

To
Review №2

They were highly responsive to my individual needs. Reasonable cost, and they were totally honest about my situation. Authorized Phonak center, fixed mine and theyre fantastic again. Highly recommended.

Ry
Review №3

I had a great experience here. The staff is very friendly and nice. You can tell they truly care about your health and wellbeing. They also really took their time and were unhurried while still respecting appointment times with each patient. I left feeling pleased with the way things went. I will certainly return and highly recommend!

La
Review №4

ASI is great. We are using Dr. Ella Raposo-Sacks and she is terrific. My mom is almost 95 years old and has hearing aids. Often the hearing begins to ebb. After Dr. Sacks has met with my mom, done an evaluation, cleaned the hearing aids, etc. her hearing is hugely improved. Also, Dr. Sacks found us a way to get a warranty on the hearing aids, despite the fact that we had already exhausted the warranty that we had purchased. She has also suggested several other ways, other than hearing aids, to improve her hearing. She is great!

Fa
Review №5

My dad got his hearing aids from Audiology Services. All the staff were very nice and Dr Ella Raposo was so patient and highly skilled in adjusting the devices to fit my dad’s need. The hearing aids are high quality with very low/almost non background noise. My dad is very satisfied with his current devices.

Go
Review №6

Dr. Nye was excellent in every way. As always.

Sh
Review №7

My partner and I had a great experience getting musician plugs fitted! The whole process was explained thoroughly as we went through the molding process and would definitely recommend anyone looking to protect your ears to head over to Audiology Services!

Mi
Review №8

Everyone is friendly, helpful, and they answered all my questions including questions I didnt even know I had. Office was very clean, lots of air purifiers, plexiglass shields, hand sanitizer, and everyone was wearing a mask to ensure no germ transmission for everyone worried about germs. Would highly recommend for anyone. Thanks!

Va
Review №9

I am very thankful to Dr. Ella Raposo-Sacks for her very attentive testing of my hearing and her clear and exhausting explanation how to deal with the Phonax hearing aid. Due to this device I was able to resume face-to-face teaching of University students. Dr. Ella has spent a lot of time to achieve this result. She also permitted me to call her for help when necessary. The personal of Audiology services was always friendly and ready to help.Valery Pokrovsky,Distinguished Professor of Physics,Texas A&M University.

Ma
Review №10

Went in to get ear molds done. It was quick and friendly service. Would recommend to friends and family!

Vi
Review №11

The staff as well as Dr.Sacks were very kind, understanding. the Doctor delivered excellent and expert service. I was very pleased. Thank you Audiology.

Br
Review №12

They asked way more questions about me prior to my appointment than I expected. Sent me a questionnaire to fill out which had a lot of questions that didnt make sense. They never mentioned all the questions I left blank.After meeting with audiologist I had a better feeling about their service. Hearing test was harder than any I had previously.What really impressed me was when they explained that my insurance was part of a group that gave me a much better price and I had a choice of many brands, She suggested a brand that most closely matched my hearing loss. Answered lots of questions ands gave me good demonstration of that brand.I was impressed at the sanitizing that went on around the office. Seemed knowledgeable.

Li
Review №13

Dr. Nye was thorough and explained all to my satisfaction. The office staff was pleasant, too.I appreciated that the experience was pressure-free.

Da
Review №14

Both the doctor and the receptionist were exceptional! I couldnt be more pleased!

Li
Review №15

Great efficient service. All professional.I will recommend in the future.

Ne
Review №16

Very professional experience in all aspects. Dr. Rosenberg was very helpful and no pressure. Im glad that I finally got hearing aids.

KO
Review №17

We used Audiology Services for my mothers hearing aids. Jill was very knowledgeable, patient, and accommodating to all her needs. Jill worked with us tirelessly through many office visits until my mothers hearing aids were programmed perfectly for her lifestyle. We also felt very safe going to their office during the Covid pandemic. They had all the correct safety protocols in place. My mother couldnt be happier!

Ju
Review №18

Everyone is professional and friendly. Excellent quality services.

La
Review №19

These folks do a great job. Clean, safe environment - a friendly and pleasant welcome and check-in, and Dr Rosenberg was thorough, warm, professional, and explained/clarified everything in an individualized and expert way. I feel very trusting of the assessment and care I received.

Ca
Review №20

A very friendly and personal approach to their customers. They take time to make sure all of what you’re experiencing is to your satisfaction and best options.

Je
Review №21

Always a pleasure visiting this center in Belmont. Pleasant, helpful, courteous, knowledgeable and very reasonably priced.

De
Review №22

Expert service, flexible scheduling and nice people!

Pa
Review №23

Very efficient office. I was able to get an appointment within a few weeks. I felt the hearing testing was thorough and within a short time I had my hearing aid. They scheduled several follow-up appointments to follow-up on how things were going and to be sure I was using the hearing aid without problems. A very good experience.

An
Review №24

Amazing service! Strongly recommended! Very kind, professional, and efficient!

Ro
Review №25

The staff is friendly and efficient. And, Dr. Rosenbergs kindness and expertise is what makes a visit so satisfying.

Bo
Review №26

Very knowledgeable, professional, and efficient. Parking under the building. Easy to make appointments.

Ri
Review №27

My appointment was today, and upon arrival check-in was perfect, no hang-ups. Met with audiology doctor who was very professional and informative about my hearing devices. She made some adjustments to my hearing aides and advised me about the changes and what to expect with the changes. I was very pleased with the total experience at the Audiology office. Will recommend them to others who have similar needs as me.Regards,Richard Reidy

Ro
Review №28

Competent, available, excellent service.

Jo
Review №29

Dr. Raposo was very knowledgeable and helpful. She explained things clearly. She was also patient in answering all my questions. I highly recommend her.

Jo
Review №30

Very professional place. I will continue using them.

Ri
Review №31

Professional, sanitary, skilled, friendly. Highly recommend

Al
Review №32

Met at entry door for COVID-19 check. Brought to office by Dr Ella Raposo-Sacks with face shield and mask. Plexiglas shield between doctor and patient.Dr was ver pleasant and she cleaned my hearing aids, put new wax guards on. She performed hearing test. Explained results (no change thankfully). I watched her wipe down all surfaces I may have touched.Front desk people were equally attentive.I highly recommend Audiology Services and especially Dr Ella Raposo-Sacks

St
Review №33

The professionals and staff have provided excellent advice and service to me for about four years. All are unfailingly attentive and sympathetic, anticipating and timely in addressing needs. No need to look elsewhere for audiology care.

bB
Review №34

Ive visited Audiology last week and received a very professional service. They are fully prepared and very efficient during covid times. The staff was very friendly and my issue was resolved.

Pe
Review №35

Excellent service. Great support and a knowledgeable and audiologist in Jill Rosenberg. The front desk couldn’t be nicer. I travel a great distance just to use Audiology Services.

Mi
Review №36

Dr. Rosenberg was extremely helpful and patient with me in identifying my hearing loss, relating what she saw with what Im experiencing in the real world and explaining the differences in options in hearing aids to address. She was also not pushy at all which I really appreciate. Would highly recommend going to see her.

El
Review №37

I have been a patient of Dr. Nye at Audiology services for many years. He is such a professional who explains every detail so I can understand the results of my testing. He has a calm and quiet demeanor but is highly knowledgeable. Office staff are also polite and professional. GREAT PLACE!

Ro
Review №38

My appointment was for hearing test and reprogramming of my hearing aids. The entire appointment took 1.5 hours, and I received very useful information about the nature of my hearing loss and the progress of the hearing aid technology in the three years since I obtained my first set of hearing aids. The reprogramming resulted in an incredible improvement in the sound quality and reduction of environmental noise. Everything was done carefully and with full explanation. Thank you!

He
Review №39

Audiology Services provides exceptional technical skill in a warm yet highly professional environment. If you are concerned about your hearing you should pay them a visit.

Ve
Review №40

I have been going to Audiology Services for several years including during the current pandemic. The service is excellent and very professional.Venky N

Jo
Review №41

Very professional and helpful

Ja
Review №42

Easy to get an appointment. Pleasant office and people. The fee I was charged was reasonable and the service was good. I had bought hearing aids elsewhere and went to Audiology Services to have the programming updated. A second visit to correct something was not charged for at all.

Pa
Review №43

I came 2x to ASI to help me get a better connection between my new hearing aids and my phone. Static and an echo was a real problem for me and those who were calling me. Dr. Nye and Alex listened to me attentively and both spent alot of time and shared their wisdom with me about the technology of hearing aids paired with my phone. They tried different strategies and interventions and my problem has been resolved. I am very impressed with the caring and support they gave me. So very happy with the result. I am very grateful.Regards, Patty Marquis

Ph
Review №44

Dr. Nye is incredible helpful, patient, and knowledgeable. I have used this office for at least twenty years and have had excellent service through a number of capable audiologists. As I aged into my 90s, my hearing has worsened significantly and it has become more difficult to adapt to the current generation of hearing aids. Dr. Nye is coaching me and my hearing to keep us functional at this challenging point. Thanks for making available an audiologist with the technical skills that Dr. Nye possesses and successfully shares. Maurice Stein

Am
Review №45

Great service. thank you!

Pe
Review №46

Very friendly and pleasant staff in a nice and well equipped clinic. I was seen by Dr Alexandra Shevelyov, who was very thorough and verified the audio test twice, since my left ear was congested. Strongly recommend this clinic!

Ca
Review №47

The office staff was both knowledgeable and personable. My Doctor, Dr . Shevelyok bent over backwards to fix my right ears hearing aide that kept popping out. We had to send it back twice before Phonak got it right. But Dr. S persevered.THANKS TO HER EVERYTHING IS FINE.

Pa
Review №48

I am on my second pair of hearing aids from them. I work with Gayle who is terrific and has steered me towards hearing aids that were affordable and worked well for me. Ask to see Gayle if you go.

Je
Review №49

I got excellent service and very professional treatment. BUT, I was only told about 1 brand and model of hearing aids. They were VERY expensive (over $7000 for the pair!!!), and even when I said I couldnt afford them, the audiologist never offered any other less expensive models. I ended up going to Costco (highly recommended by Consumer Reports) and buying the SAME model, re-branded Kirkland (the Costco brand), for one fifth the price! I feel that Audiology Services acted unethically, preying on the trust that people have for healthcare providers.

Ju
Review №50

Jill Rosenberg is excellent. She takes her time to evaluate you and does not try to sell you devices you do not need. I highly recommend her practic .

la
Review №51

I found Jill Rosenberg extremely patient, knowledgeable and personable. I have confidence that we can problem solve issues that may arise because she tales great pride in here work.

Ju
Review №52

Every visit has been a good experience: highly professional audiologists and competent staff, minimal wait times. I always feel well treated.

Am
Review №53

I am so happy with the care I received at Audiology Services. Everyone was so kind and caring, and the hearing aid has improved my quality of hearing life beautifully. Thank you so much!

Sa
Review №54

Fantastic! Dr. Rosenberg was very attentive to my hearing loss issues. She worked with me to find the hearing aid (Oticon Opn S) that was best for me! I have worn hearing aids since 2008, and this is the best experience I have had!

Je
Review №55

I had a terrific experience at Audiology. Both knowledge and service are excellent. New hearing aids have made a huge difference in my life!

Pa
Review №56

Alex is an excellent audiologist. She explained things clearly and carefully to my husband and me and gave us the time we needed. Thanks so much1

Je
Review №57

I bought my first hearing aids here 13 years ago and consistently recommend Audiology Services Inc. to any friends considering getting hearing aids. The secret to success with hearing aids is a skilled audiologist who can fine-tune the aids to ones individual needs, and thats what they do at ASI. They are eager to do follow-up and tailor the frequencies till it is optimal.

Re
Review №58

1 stop shopping, they take care of everything.Process was easy and I like the hearing aids

Na
Review №59

Ive been a customer/patient at Audiology Services, Inc. since preschool, and I have always received the best care and service from them. I highly recommend them!

Wa
Review №60

You can add my positive report to the other 5 star ones. Dr. Nye knows his specialty, friendly, responsive. What more could you ask for?

JO
Review №61

Careful, skilled and considerate.

Lu
Review №62

Ive been going to Audiology Services for almost 30 years, first with my 3 year old son, and now for my own hearing aids. The staff never fails to be efficient, friendly, and knowledgeable regarding latest technology.

Pa
Review №63

Have been a client for nearly five years and could not be happier with the expertise, professionalism, and helpfulness of the staff. Highly recommended!

He
Review №64

Staff is very friendly and helpful. And our doctor is extremely knowledgeable and goes out of her way to make sure we are satisfied.

Fr
Review №65

Easy appointments. Excellent Care. Offers good hearing aids.

W
Review №66

Awesome! Friendly! Helpful! Informative! First-Rate All the Way Round!

W
Review №67

Highly knowledgeable and always available---Fabianne is terrific with all administrative matters and Dr.Nye is the best at evaluating ones situation and needs and communicating and implimenting treatment options.

Mi
Review №68

Great experience.

ma
Review №69

I really appreciate the attentive and patient care from Dr. Nye. His staff is friendly and supportive too.

El
Review №70

Consistently professional with warmth and humor tossed in.Thorough and comprehensive in all services and explanations.Convenient suburban location.

Hi
Review №71

Dr. Nye is always very courteous, extremely professional and able to explain the working of my hearing aids and my hearing.

Ri
Review №72

Alex, office staff, and Dr. Nye are failingly courteous, caring and efficient.

Ge
Review №73

Skilled and friendly.

La
Review №74

A long wait, but Dr. Nye was professional, informative, and easy to talk with

Ca
Review №75

Great Service and Helpful and Knowledge Staff.

Pe
Review №76

Excellent patient services.

Ma
Review №77

The service is professional and friendly. My thanks to Doctor Raposo-Sacks, Gayle and the women at the front desk.

Ma
Review №78

Great service and very professional.

Ro
Review №79

Great service from great people

ch
Review №80

Terrific service

Ma
Review №81

Kind, caring and professional.

Ma
Review №82

Great product, better service

Af
Review №83

Wonderful.

Ma
Review №84

Great experience

Information
6 Photos
84 Comments
4.9 Rating
  • Address:90 Concord Ave Suite 4, Belmont, MA 02478, United States
  • Site:https://audiologyservicesinc.com/
  • Phone:+1 617-484-8700
Categories
  • Audiologist
  • Hearing aid repair service
  • Hearing aid store
Working hours
  • Monday:9am–5pm
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:9am–5pm
  • Friday:9am–5pm
  • Saturday:9am–5pm
  • Sunday:9am–5pm
Service options
  • Online care:Yes
Health and safety
  • Appointment required:Yes
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
Similar organizations