The audiologist seemed nice at the first visit but then I felt like the staff were annoyed about even reasonable requests. It took so much longer than they said (some of it due to Covid) and were not done as requested. The earplugs seemed ok but the tone of the staff made it not worth the hassle.

They were not upfront about costs and billing. They get you excited to hear by giving you a two week trial and then at the end they want the full cost up front and expect you to file a claim with your insurance to be reimbursed. They are covered by insurance but still requested payment in full and declined to bill my insurance. Would not recommend them. Once they found I couldn’t pay $5200 upfront it was like I didn’t matter and was shown the door.

I have experienced a hearing loss for many years. I feel very fortunate to have been working with Hearing Health Clinic. Libbie Shell is very educated and has a great understanding of hearing loss. Recently I purchased new hearing aids and realize the importance of explaining to Libbie what I am experiencing and the great feature of being able to program my hearing aids to best assist my hearing loss. I am a very happy and fortunate patient to receive the individual care. I enjoy working with all staff members. I have recommended Hearing Health Clinic to many family and friends and all have been grateful for the care they have received.

Love you ladies, thank you for letting me hear my world.