I just called to ask about insurance coverage, . The woman I spoke to on the phone was rude, and when I asked if she took my insurance plan, she said, “I think”, but actually refused to double check for me when I asked. She said, “my assistant doesn’t work till Tuesday”..(meaning I guess the assistant is only there a couple days a week considering it’s Thursday?), which I don’t understand why that’s important, I understand if you need your biller to verify co-pay information, but the woman answering the only phone number on their website during regular business hours should probably know what insurance policies they take instead of just saying, “I think”. She goes, “you’ll have to book an appointment and when you come in, we’ll let you know how much it’ll cost”. I said, “Well, I kinda need to know if you guys take my insurance prior to making an appointment, because I won’t be able to afford it otherwise”. (I’m disabled with severe muscular and skeletal pain). The phone goes silent and I go....”So uhhh....guess I can just call back Tuesday“, and she goes, “yup, if you want”, and hangs up. Totally unprofessional and a bummer considering I had been recommend to go there!

I suffered 2 weeks back pain from my old slipped disc which got triggered by a sport injury, hardly could take care of myself like turning around on bed or putting on socks. Thanks to a mutual friend that introduced me to Dr. Chen, who made my pain disappeared totally with only 3 sessions.6 weeks ago I injured my wrist from sport again, and finally I was tired of waiting and hoping for self-healing so I went to Dr. Chen. His outstanding skills of acupuncture and acupressure once again put the pain away with 2 sessions.Obviously I wish I would never need to see Dr. Chen again in his office :) But for anyone who suffers long-term/chronic bone or muscle pain, I would definitely recommend, that the sooner you come to see him, the sooner you would get the relief and step on the right path.

He is very good and one treatment already improves my conditions significantly

This place is a rip off. I had tried 5 different acupuncturists last year because of a car accident. When I saw the statement from my insurance, OMG, this Wei Chen had charged $1200 for 3 sessions that I had with him !!! Other acupuncturists had charged around $200/per session.The 15 mins Accupressure each time were just okay, a little too hard with the elbows.. Then he put some needles on your back and he left for the rest of the time.Every time I had my eyes closed to relax but it was very difficult , The room was right by the door so it gets really distracting when people walk in (and the phone went off !). These loud conversations went on for the better part of my hour that I paid for and was far from relaxation at all.My body had felt no different after seeing him, its a waste of time & money.