I jist called and tried to ask what they charge and the lady working would not say. She kept responding it depends on your insurance I then asked what they will bill my insurance and she again said It depends on your insurance Finally i just hung up because they are hiding their prices. I called Urbanas Memorial urgant care and they gave me the price immediatly. It is 120 a visit before insurance. Do not go to a medical facility that will not tell you what they charge. They have freedom to bill you what ever they want

Friendly staff. Fast service.

What kind of director tells someone just to live with their pain? This place is a joke. Nice place if you just need a band-aid.

Went to urgent care on Saturday night due to my 1 year old daughter having a high fever and was told she was just teething. I told the doctor that she had an ear infection a month prior and was worried that she may have another due to the similar symptoms. Was told her ears looked perfect and was sent on my way. (A simple google search will tell you that teething doesnt produce temperatures much above 100). This fever continued Sunday and took my daughter to her doctor at Mary Rutan Pediatrics and was quickly found out that she had an ear infection and was given the medication needed (Thank you Mary Rutan Pediatrics). Will not be returning to this urgent care again as all they did was worry me that something else was going on with my daughters health.

My family has used this urgent care on multiple occasions and have always received great, fast, kind care.

Awful experience. My daughter is running a high fever and i quickly get told she’s teething and sent on my way. A quick google search told me that teething wouldn’t produce a fever like she had. I then take her to her doctor as soon as possible and they were able to quickly find the issue and provide the treatment needed. Horrible service at Mary Rutan Urgent Care and will not be back

The care and concern for my well being was fantastic! They even called the next day to check on me! Dr. Horman seemed very knowledgeable, he knew exactly what the problem was. Overall great job! Thank you!

They told me I have severe COPD from a single X-ray. I’m 19. This absolutely destroyed me for days on end until I was seen by another doctor who told me COPD can’t be diagnosed from a chest X-ray. I’m just absolutely baffled that you could give someone such a serious diagnosis when you haven’t even ran all tests necessary.They also saw my fiancé some time back for TMJ. He told them his pain was an 8 and they gave him some naproxen and sent him home.So it seems like they either give you a false diagnosis from a single test, or do nothing for you and let you be in severe pain.

I love this newer Urgent Care. Always fast, friendly, caring and attentive to your needs!

We had such a great experience at Mary Rutan Urgent Care. We felt extremely safe as all precautions were taken upon our arrival. Every nurse and doctor we interacted with were so great with my four year old. We were diagnosed and out the door in less than 30 minutes.

I’m sad you can only give them 5 stars. I have never walked out of an urgent care in a good mood. I am from Lima and they are usually so mean there but since I’m in this area, it was my first time there and if I ever need an urgent care I’ll make the drive from wapak. That is how happy I was they were so freaking nice and quick also. And honestly thank you for being so kind.

There is some good and bad with this place.The bad news is they are closed for every Holiday and some days leading to Holidays. This seems to be common here in Ohio which is strange, where Im from all Urgent Care facilities are open 365. To me this is one of the top two reasons you use Urgent care. Reason one your doctors office is closed or cant get you in right away, and reason two its a Holiday so there isnt anywhere else to go except the ER.The good news is The Facility is nice and weight times are very short. Staff is friendly and everyone is helpful.

I would give them 6 stars if I could.Just a wonderful experience when I was really struggling with my Asthma..From the moment I entered till the moment I left.This place was filled with the nicest most professional people you could ever hope for.I hope I never get sick but if I do, this will be where I go.They went above, an beyond for me.An with Covid 19 out there.. you hope you are going into a safe inviroment.This is the benchmark of safety.I really cant say enough good things about this place.Thank you for everything you are doing..I cant tell you just how much I appreciate it..

Dr. wava young has no idea what she is doing. the first 2 times we had to deal with her she misdiagnosed. the 3rd time we went in hoping to not see her but of course we got stuck with her. we went for our 2 year old with a ear infection, she checked one ear because she couldnt get him to sit still and didnt ask for help, the ear she checked was the wrong one anyway. she said it was fine and sent us home. we got a second opinion and as soon as they looked at his ears they said it was obvious he has an ear infection. If we ever return to Mary Rutan urgent care will we refuse to see her. Ive also heard bad things about her from multiple different people.

I drove here from Kenton, and I am so glad I did! The entire staff was friendly and compassionate. They listened to my concerns and did everything I asked. I will be coming back here every time a visit is necessary. I am extremely pleased.

My thinking is if youre a Urgent Care, why are you not open on Christmas Eve to help your Emergency room? I never cared for you and now my thinking of Mary Rutan affiliated places suck on every form!! Thanks for taking for your own needs and not the community!!

Fast, caring, and smooth visit! It felt like I was being taken care of by family members. Had to get 8 stitches and I was in and out in about 45 minutes. Very clean facility. Every one of the workers, Nurses, and PA’s I dealt with had a genuine smile on their face. Highly recommend them!

I took my son to the new urgent care building a few months ago. My son is on the autism spectrum and was NOT the least bit happy about being at the doctor. His anxiety was high and he was lashing out. The nurses and staff were absolutely wonderful. They did everything the could to make the process and quick and easy as possible. Their patience with my son meant the world to me. Thank you!

Great experience. In and out within 20 minutes. Staff all very friendly and helpful

Awesome experiences over numerous visits as patient and parent. When your primary care providers arent available, or you are outside of office hours, MRHs Urgent Care is the ticket.

I visited the Mary Rutan Urgent Care a few weeks ago for hives. I had the best experience possible, was in and out in half an hour with steroids prescribed. Very friendly staff!

Went to this hospital a few years back. When i went i was have high fever of up to 103 and unable to swallow anything. The doctor told me ice cream and milk will help bring my temperature down and help with the sore throat. Being a 3 tour veteran i instantly knew that was wrong because of my high temperature it would cardel and cause vomiting on top of what i was already having. After i confronted the doctor with this she paused for a moment and agreed with me. They offered no help and tried to make me sicker then i was.

If you are looking for advice and/or care from an actual doctor. Do not go here!!

Excellent experience!!