Avoid this place like the plague. They have zero compassion and they give no help at all!!! They don’t even run lab tests for the most common problems like hypothyroidism. The worst doctors ever!!!

The staff at Swift River are amazing. My family has been seeing the doctors here for 10 years. I left twice during this time due to insurance changes and a few physical moves, but I ended up back here after realizing there are NO OTHER PHYSICIANS that provide the same level of care as Dr. Anderson, and the newest addition - Dr. Smith. They are patient, kind, and have an exceptional bedside manner. I never feel rushed in my appointments and always feel that I am being listened to and my thoughts are valued. I recommend this practice to anyone looking for a reliable, down to earth PCP.

Would not recommend for primary care unless you have very few needs. I felt like I was a dollar sign to them, not a person. No compassion or real care given here.

Isn’t understanding when life happens and you can’t show up to appointments. It’s ok though there are plenty of other primary care doctors.

After being with another practice for 30+ years I found that I needed to find a new PCP so I heard that Swift River had some good doctors. I was able to make an appointment with Dr. Smith and was very please with his professionalism and bedside manner. I also found that the reception desk was friendly and informative if I had a question on the multiple forms I needed to fill out as a new patient. So far I am extremely pleased.

Do not recommend this practice. Was a patient here for over 15 years, then I missed an appointment that i had to schedule 4 months out, and i am now disbanded from the practice.

Started going to swift river medical a year ago because of my old primary care doctor - Vinagre from Orchard Medical didnt care about his patients at all. Since been going to Swift River Medical. I am much more satisfied with results they give me. Just finally met Dr. Stephen Anderson at my yearly check up and he is such a nice guy. He listens very well to your concerns and figures out a solution without rushing. I get a great vibe being treated by Dr. Anderson, and knowing something is getting resolved. Also the receptionists are nice, sweet and welcoming! ...I recommend this place if anyone is looking to relocate to a new doctor office.As of the other bad reviews, not quite sure if they were fibbing or making stories up. But never experienced those issues myself.I would 100% continue go to swift river medical as of now.

I recently had a horrendous experience with the same arrogant, condescending, unprofessional receptionist Laura who hung up on me as well when I questioned how she and Dale mistreated my daughter during an office visit. My daughter was home from school on Thanksgiving break and had an appointment and was going to inquire about a bill she received. At that moment Laura and Dale both gang up on her and stated WE HAD THIS DISCUSSION 3 MONTHS AGO, WHAT PART OF IT DO YOU NOT UNDERSTAND. My daughter was traumatized by these two unprofessional receptionists and arrived home in tears because of them. Before I was hung up on, I was told that Dr. Anderson would get in contact with me. My wife also called to speak with the office manager and was told there is no office manager, that Dr. Anderson handles all the complaints. We are still waiting to hear from Dr. Anderson.Its amazing that these women still have a job with their lack professionalism. I had to do their work for them and this situation could have been resolved 3 months ago if they actually did their job and followed up with my personal insurance company before quoting me and my daughter their billing policy instead.Suffices to say I have a lot of respect for Dr. Anderson, I have been a patient of his for 15+ yrs and leaving this clinic will be difficult but I refuse to work or deal with this level of incompetence, unprofessional, rude and unacceptable behavior from the two reception staff mentioned earlier. I would NEVER recommend the agency to anyone for services as long as these two individuals are there.

Laura is down right rude to patients. I have had a pleasant experience with every other receptionist who works here. Doctor Anderson is a good doctor. Its a shame that I feel I can no longer be a patient here due to one receptionist. This isnt even the first or second time shes been rude to me. She just hung up on me when I still had questions about a future appointment. I called back and just decided to cancel my appointment. After seeing that most of the low star reviews are only about her I decided to find a new practice all together. If they cant have a conversation with her or manage there employees how can I assume they will take care of me.

Truly THE BEST team. From providing the best care for my daughter and I, to just being kind and friendly. I recommend this practice to everyone.

This practice is knowledgeable, fast, and thorough. There is a lab upstairs that functions the same. I am very pleased to be a patient.

We have been patients of docto Andersons for quite some time now. My children are covered through their fathers insurance. They bill their fathers insurance for the office visit but they bill MY CHILDREN for any remaining balance. They say this is acceptable because my children arent minors. My children are in college and are still covered by their father. Also, these are bills that are from when my child WAS in fact a minor. They refuse to get the correct mailing address so it just becomes an ongoing issue. Spoke with LAURA who has been EXTREMELY disrespectful to my children on MANY occasions. Her professionalism is non existent and Im shocked shes employed in a position where she deals with the public never mind in the medical field! Honestly we could probably work this all out but that woman is OUTRAGEOUS and exceptionally, over the top, RUDE! At this point she has probably lost their office 3 patients.

I have been seen by and/or a patient of Dr Anderson for over 15 years both at his former location and at Swift River medical. I have always been amazed by the amount of time they spend with me in exam room because they wait until Im done asking questions. I never feel rushed. I have called the office during the day with a concern and have been given an appointment on same day often. Dr Anderson hasnt always been available for all my appointments but the PAs have been great too. Everyone in this office treats me with care and respect.

Family member has seen vicki noble. She has always done a great job...she listens etc..

Our family had been patients of the Doctors from Swift River Medical for twenty years. We followed them from their previous practice because our wonderful, caring doctor listened and insisted on spending the needed time with his patients rather to adhering to artificial time limits. Since his retirement, that time limit practice was reinstated without any notification and the care is gone. We have been intentionally hung-up on, walked-out on and calls and emails for help ignored. Identifying and Diagnosing conditions have taken a back seat to issuing prescriptions and moving the patient along. Most disturbing of all is that staff members are privy to confidential information only shared with the Doctor and openly discuss patients personal information among themselves. We had been typically infrequent visitors to the office until a recent crisis that required real medical care - that never happened. We were actually told by the Doctor to use Google to find our own specialist because she didnt know any and was unwilling to even make an effort. Health care is expensive and to not get the care when needed is the definition of adding insult to injury!