Ann-Marie Barker at Parkwood is an angel. She did an incredible job of getting my parents moved in on short notice. She accommodated them in every way possible to make them comfortable following a traumatic week when their home flooded. My folks came in tired and stressed and after a day they were relaxed and happy. Highly recommend putting your loved ones in the care of the staff at Parkwood.

This facility lacks a lot of skilled staff to care for the residents. My mother has been here since last Thursday and it’s not been pleasant at all. The staff that is suppose to be caring for the residents is not doing their job. If I or my sister or brother is not present at all times our mother receives no help. She’s here for rehab because of recent hip and ankle surgery. They have let her set in her bed on 3 occasions and not acknowledged that she has help and she’s had to have a bowl movement in bed. The staffs excuse is and I quote ( were busy snd I’m helping with food I can’t help you ). There is no excuse for such lack of care. I certainly cannot and will not recommend this facility to anyone. We have reached out to the director of this facility and the head of nursing here. Please be aware people of where you leave your love ones

Having to find a safe and caring place for my mom was a challenge until I met the team at Parkwood. They made the transition smooth and especially easy for my mom. The experience from start to move in has been nothing short of fabulous and she is happy. What a wonderful place with an outstanding team!

My mother came to Parkwood in Fall 2020 not in good shape; however, under Parkwoods care she slowly became better and is now doing really well. She was able to leave skilled nursing for assisted! Parkwoods staff has been helpful, caring and encouraging, and Im appreciative of their services.

Had my mother in-law there and everyone was so easy to work with. Putting her on a waiting list to get back there as soon as they have a medicaid bed ready.

This facility has been very helpful in these trying times of Covid. Very responsive and quick to resolve any concerns. My mother has gained 30lbs in 6 months. She weighed 80 when she got there. Thanks!

My mother has been a resident of Parkwood for 2 years. I would not consider moving her anywhere else. The staff is wonderful and always so friendly when I visit. They have been very attentive to my mother’s needs. Recent renovations have created a warm and inviting atmosphere. They have multiple levels of care which is one of the reasons I chose Parkwood initially. However, the staff is the reason we have stayed. I highly recommend you check out Parkwood if you are needing either short or long term care for a family member.

I have been living at Parkwood Assisted living for 8 months now. My husband was also a resident for the first two months of our residency here. I really enjoy all of the staff members I come in contact with.Parkwood has fun activities that keep us occupied.. like Bingo and movies from long ago. We really enjoy that!We miss what it was like before the Covid-19 restrictions we’re applied, like communal dining and having outside entertainment come in but Parkwood is keeping us save during this time.Latonia Washington is My nurse and I truly appreciate everything her and her staff do for me.

Several months ago I decided to make the decision for myself that I didn’t want my two boys to decide for me ...where I should be living in the future.I made the decision to choose Parkwood. My wife had been here in the past. I have been here for rehab. I felt Parkwood would give me the support I needed for the remaining years I have left on this earth.I decided in the end of 2019 to put my house on the market and have an estate sale.I feel that Parkwood provides a safe place for someone like myself. The staff here at parkwood are very congenial, supportive and professional. I feel like being in the assisted living section that I am allowed to do things for myself but know I still have support from staff and have the care if I need it.I would recommend Parkwood Assisted living to anyone that needs long term care.I also feel like my two boys feel good knowing I am safe here.I also enjoy the activity staff. They adapt to us and our interests very well. Cornhole is one of my favorite activities.

The staff is what I enjoy the most!BINGO is an activity that I enjoy. The residents are friendly with each other and we have our little groups.I personally love the therapy team! I would continue with therapy all the time if it were possible. The therapist do their absolute best.

I am a resident at Parkwood and I have lived here for 2 years now. My favorite part about this community is knowing that I am safe here.I have a beautiful view from my room where I can see the squirrels and birds running around.The nursing staff are very caring and kind to me. I would recommend Parkwood to anyone looking for a forever home.

There seems to be sufficient help for the individuals and that is important to me. They keep everyone clean as well as the community, I dont like the places that take care of senior adults that smell like urine. Theres plenty of entertainment for everyone to keep their minds busy. The housekeepers due a good job, the lady that cleans my room is always cheerful and engages when she comes in to clean, she always asks how Im doing, shes not just there to clean and leave.

Parkwood healthcare is very very friendly.They will assist you and work with you in all ways possible.They will protect you.Parkwood has done a very wonderful job with such a large group of residents during a Global pandemic.I enjoy all of my caregivers.

Everyone was very nice and took good care of my dad, but because they only did one hour of physical therapy on weekdays, and the rest of the time he was either in bed or in a wheelchair, I think his legs were actually weaker when he came home. Also, they lost some of his clothes. They took them to be washed and never came back. I’ve tried calling to check on them, but if you leave a message, no one ever calls back.

My Mom has been a long-term care resident at the Parkwood Healthcare Community for over 3 years and it has proven to be the next best thing to living in her own home. From the beginning of our relationship with the Parkwood Team, I have had the comforting feeling of being part of a truly caring family. From the Executive Director to the Dishwasher; the multi-level management staff and nursing/resident care attendants have witnessed first-hand the unconditional love and care that goes well beyond expectation.I would like to take this opportunity to thank each and every member of the Parkwood Team Family at reception, business administration, management, nursing, social work, HR, therapy, food services, janitorial, are attendants for the unconditional professionalcaring dignity they each provide to my Mom and every other resident each and everyday. As my Mom has said on many occasions, “at Parkwood there are truly ‘Angels’ in our midst.”God Bless You All,Lee O. Triggs, Jr.

I am a resident at Parkwood healthcare and I Love the activities they offer.We have daily exercise, church services as of course BINGO!The staff are very friendly and supportive.I feel very safe here.They mean well and it shows.If I cannot be home by myself this place is the next BEST thing.

I’ve been at Parkwood Rehab for one week now and I am very happy with my progress so far.I feel like the therapy team is very organized and centered around Getting us back on our feet.I enjoy my days at parkwood and I am anxious to get better and go back home.

I live in Parkwood Assisted Living and I LOVE the activities we get to play each day.We have a great environment to live in. BINGO is the popular game here :)I really like the staff too. They are polite and help me when I need it.

This facility has 5 Stars from me. My mother is in the assisted living wing. The staff is caring, professional and always available to residents and their families. My mother has lived at other facilities, and prefers this one over the more expensive facility nearby where she lived. We came to this facility for rehab after mom had a bad fall. We decided to move to this center as a result of the care she received .

My relative has been a resident in skilled nursing for several years. She is happy, content and well cared for. The staff is loving and attentive and keep me informed of any new information about her care. I couldn’t be more pleased with her environment, her care and the wonderful staff. I look forward to FaceTime with my loved one every week and window visits any time I choose. I couldn’t ask for a better place for her and she is happy, healthy and safe at Parkwood. A huge public “thank you” to the entire Parkwood staff, especially during the time of Covid-19.

The staff here are really good. Its pretty here. Sam, Trisha and Suzanne do a good job. I have been here for 5 years and they always help me with everything I need.

My husband and I have lived here for a little over a year. I really like that I dont have to cook anymore, I always cooked too much when we were home. There are a lot of people here to help take care of us.

I like the games that activities offer, Brandy is so helpful and goes out of her way to really make the games enjoyable. She also makes it possible to FaceTime our families since we cannot see them due to the restrictions from Covid19.All of the nursing staff are very nice. They take Very good care of me.Jessica is very helpful when my family calls the front desk, she is always so kind.

Very nice looking building. Smells great when you walk in (which is a great thing). One thing I noticed is, the staff all have smiles on their faces which is welcoming to someone in a situation like this, a smile can say a whole lot!

There isn’t much about parkwood that I don’t like. Everyone is very nice to me and the place is always clean.The staff take very good care of me and always help me with anything needed.I enjoy the activities, bingo is my favorite!

I just love y’all. I’ve lived at Parkwood for over 4 years. I enjoy all of the staff, I never have to ask for anything, they always know what I need.

I really enjoy Parkwood healthcare because of the connection I have with my fellow residents. I also enjoy the activities we have, bingo is a lot of fun!The staff are all very kind to me.This is my HOME and it will always be my HOME.

I had a great time here at Parkwood. I am discharging today after a 3 week stay. I am 72 years old. When I was in the hospital, I was told I would need oxygen for the rest of my life. The 1st week here I was in bed and on oxygen and thought I would be tied to that. But with therapy and attentive staff I was able to progress off oxygen within 9 days. The food is excellent. The best hospital food Ive had, and Ive been to a lot throughout my life. Housekeeping is excellent as well. They addressed and resolved any issues immediately. Therapy is amazing and I was shocked at how good it was. I would recommend this place to anyone and everyone including family and will be back again if I ever need it.

My wife and I have lived here for over a year now and they take great care of us. They do all they can to help us with the things we need and they always keep the place clean.

My sister was at Parkwood Healthcare for a short term rehab stay. The rehab staff was great & got her strong enough to come home as planned. The place has nice nurses that help you and take care of you. My sister went to another place once before and we were not happy at all. Parkwood was a very nice surprise for us. Would recommend for good care.

Very clean Community, friendly staff and great food! I would recommend this community over and over again.

I have lived here for over a year and I think it is great. I think the staff is super fantastic!

2 stars for sad, ugly rooms. Dirty walls in the bedrooms. Asked for touch up paint and all they did was scrub the walls which rubbed off the paint. Ugly “pickled pine” furniture in the room. (Circa 1985!) Blinds are broken and dingy. Requested replacement. Didn’t happen. For the cost, I would think fresh paint and furniture isn’t too much to ask. We need to do better for our seniors!! It’s Depressing. Greedy owners could maybe take a few less $$’s and make the rooms cheerful instead of dark and dingy. Shameful. The staff is kind and underpaid. But there aren’t enough activities. Transferring her to a more cheerful, updated community.

I am well pleased with everything here. I was here before about 3 years ago and had been pleased then too, especially physical therapy. I got good care, the only thing that was off at times was the timeliness of food delivery because they are so busy. All the staff is very friendly and I have recommended this place to people that needed skilled therapy.

My mom has been in Parkwood for about 2 years. She has dementia and is unable to walk. I could not have chosen a better place for her. The staff at Parkwood Health Care Community is awesome. Before the Covid-19 pandemic I went to see my mom 3 times a week. In early March of 2020 the facility was closed to visitors to protect the residents and staff of Parkwood. There have not been any cases of COVID-19 at Parkwood. I talk to my mom on FaceTime every week and the staff calls me with any information or concerns every week. I just cannot day enough good things about Parkwood. I can’t say enough good things about Parkwood.

Being a Social Worker in Healthcare for over 20 years, you find the companies and facilities you can recommend and depend upon. Parkwood Senior Living is one of those communities. We have cared for several mutual clients and I can recommend them to others without hesitation. In the mid cities area, they are the one I recommend for seniors looking for a caring community.

My experience has been nothing short of tremendous. The entire staff is great and their bedside manner is impeccable. If youre looking for a place where the concern of the staff is your loved ones CARE and not their CASH this is the place. I give this place 5-Stars but it deserves 6.

My wife has been in the Parkwood Memory Care unit for 1 1/2 weeks. I am impressed with the kindness and attention of the staff. They are responsive to my suggestions for care based on my knowledge of my wife’s condition. Physical therapy will start soon but is delayed due to healing required.

The ladies at parkwood are as nice and polite as can be. I wouldn’t want to go anywhere else.

My wife spent 3 weeks here. This facility is wonderful they brought my wife from a bed ridden level to walking out to the care in 3 weeks. The staff was great from the aids to the nurses to the PR/Ot staff. There is absolutely no offending ordors. The food was great and only one meal in 3 weeks was unacceptable. If the patient wanted a snack it was always available. The assistant leaving section looked great

Very nice and friendly. From Jessica the receptionist to all the ladies in front office. The nurses and therapy. Very attentive to everyones needs. As a transport driver I recommend Parkwood to any patient that ask me for feedback on facilities. Keep up the awesome work.

The nurses to the management do everything to help you achieve your goals of every day living. I would recommend this facility to anyone needing nursing/assisted living needs.

All the therapy was really good. They were very personable, attentive as far as their relationship with my spouse. They took good care of her and had the desire to see that she was improving and getting better. As far as coming into the facility, because of personal circumstances I never did feel like I had a relationship with administration. I did feel left out, nobody ignored me but nobody checked to see if I was who I was either. Overall we had a good stay and my wife has improved 100%.

My mother in law moved into Parkwood Healthcare as a long term care resident. We cannot say enough about the wonderful treatment she has received up until her passing. The care she received while at Parkwood was exemplary and extremely caring. Everyone was so considerate of our feelings after her passing which we certainly appreciated. I would recommend this place to anyone looking for their loved on long term needs.

My family is very satisfied with the care and treatment my father received by the many people involved in taking care of him during his 8 months stay. He was first in the rehab area for over a month and worked with the therapists and made good progress for the first 3 months. We decided to keep him at Parkwood and moved him to Assisted living unit until he passed. He was 95 years old and needed a lot of help. He himself commented that he was receiving very good care and I would recommend Parkwood as a place for your loved one.

Professional staff. Excellent care.

I’m talking to my mother on the phone, who is telling me that it takes 20min-1hr for someone to respond to the call button in her room. I had to call the front office myself, from seattle, to get someone to help her go to the bathroom.Prior to that she was screaming through her door for anyone to help her while i was on the phone with her. Do you know how heartbreaking that is? To hear your own mother yelling for help... It’s not a great feeling.My mother tells me she had already called earlier this morning, to the front office from her cell phone to use the restroom at 6am in the morning since no one was responding to the call button.

The experience at Parkwood this time was more than outstanding. From the day we arrived with our loved you to the day he passed, we were treated with the utmost satisfying care.Joy and Susma are two outstanding nurses. Susma kept us informed and satisfied every need to our loved one.I cannot thank Parkwood enough for the care and compassion displayed.Diane and Joe Gilley.

I would give this place a big fat zero if I could! I feel sorry for the people who are here permanently. The workers could care less. The care here is so horrendous! . The food is horrible. Please stay away from this facility. Several nursing staff are rude to my mother. They should be ashamed.

The physical therapy is great. The rest of the services are below a 0 rating. Wait time to get to the restroom is 20-30 minutes, resulting in a complete bed linen change.Wait time for meds is totally unacceptable.ONE BATH in a 13 days stay is beyond acceptable.The facility, being under different management is in dire need of another change.Our family member that was there for rehab made us promise he will NEVER have to go there again. That is a promise we will keep.

My husband was in Parkwood recovering from Sepsis. His nurses were wonderful and very caring. We were very happy with the physical and occupational therapy that he received.

I wouldnt send my dog here. Very depressing environment. The room was as bare as could be, however they did offer free ants in the room. Good luck understanding the staff. I dont know how they could converse with elderly patients with dementia. You really do get what you pay for. A damn shame.

This place is not a place where i would send anyone some of the staff have really bad attitudes if your a diabetic they give you sugar dessert they dont come when you ask for them its really sad..

I can tell you that I stayed at Park Wood Health Care,and found EVERYONE, to be kind and encouraging. From my aids, Rhoda , Voñ and Precious, my nurses, Susma, Wendy, Mary Jackie,my therapists, Sagel, Karen,, Erin ,Katina, Mina ,Amy , Lauren, Charles , Robert. Michelle if I left anyone out, Beverly, please charge it to my mind,not my heart, Tommie. Heres the thing, its not a place to go to,and take a vacation, you go there to get top-notch THERAPY. You cant expect anything but getting better, that was my goal, and with their help, I achieved it.. Im now home after having a massive stroke that paralyzed my right side of the body.To EVERYONE at Park Wood Health center, may GOD BLESS.

My husband was here. He was very sick and the skilled nursing care here was outstanding. People were wonderful.

To be completely fair and objective, my mother spent only one night at Parkwood before my sister and I moved her to a different facility. This decision was made largely because she requires more physical therapy than offered at Parkwood.Taking into account the newness and adjustment period of having any loved one in an assisted living or rehab environment, I believe the experience of most people, residents and non-residents alike, at Parkwood would be as described. First, the good:The exterior and common areas of this facility are both pretty and welcoming. Many people employed in this healthcare community are friendly and appear sincerely concerned for the welfare of residents. The food, as I understand it, is good. There is a salon on-site for residents and the rooms offer nice views of the very-well-attended grounds. Staff members Lucy Montoya and LVN, Eni McDowell, are outstanding and clearly committed to the residents and their families.The not-so-good: For a patient requiring intense rehabilitation as opposed to a quasi-nursing home environment I would strongly suggest exploring options other than Parkwood. At the one dinner time I attended with my mother in the common dining area, it was painfully clear that, while some residents appeared at first glance as good candidates for rehab, others have likely since expired as I write this sentence. A distinct odor permeates the facility. My sole interaction with the community administrator upon my mothers admission was okay, nothing exceptional, as he seemed nice enough but with what I perceived as a its-old-people-waiting-to-die-here-so-what-exactly-were-you-expecting demeanor. He didnt appear as if he wished to be bothered with too much.The bad: As with anywhere, a few bad apples can spoil the entire bunch and Parkwood is no exception. During her first morning at this facility, my mother waited between 30-40 minutes for an orderly to assist her to the restroom. In fact, she waited SO long that, by the time help made an appearance, urine was beginning to leak. This was evidenced by the fact that, when I arrived at 11AM some 5 hours later, spillage was still on the restroom floor. Once positioned on the toilet, she was literally left to her own devices and had to use a wash rag to clean herself. This soiled, brown rag made a stunning contrast to the sunny, yellow urine droplets as it too was still in the sink upon my arrival hours later. She received zero assistance with dressing herself, and was reminded by staff that she was one of many patients in residence so there you have it. Her room which she shared, was all but barren and without a telephone or clock. The bed was little more than a cot. She did, however, have a television which came in crystal clear, provided several channel options, and had a screen about the size of a standard iPhone-- perfect for elderly residents. Finally, the proverbial meringue on the pie was the bewitching electrical outlet just behind and above her hospital grade cot/bed/pallet thingy and was damn near coming out of the wall.In summary, while youll find many facilities much, much worse than Parkwood, youll certainly find others far, far better. Do yourself and your loved one(s) a favor by investigating prior to admission. Youll be happy you did.

My dad is positively thriving here. The staff is very attentive and friendly.

This review is way overdue, but better late than never. My mother, Judy, came here for rehabilitation after nearly dying at another rehab facility due to neglect; according to what the doctors told us. After being in the ICU for 2 weeks and another 2 weeks of hospitalization she was released to Parkwood.They really had their work cut out for them because of the neglect she suffered at the first rehab. She had developed contractures in both legs, I honestly thought that she would never walk again, but in the care of the therapists at Parkwood they did manage to get rid of the contractures and had my mother up walking with a walker.We found the facility to be clean, and a classy foyer to sit and visit with family members. We were able to celebrate our mothers 75th birthday in a nicely furnished dining room.They allowed me to decorate my mothers room with some of her personal things I brought from her home.The staff were caring and friendly. My mother was doing so well there.

How dare this horrible place call me 7 months after my Beautiful mother died! And they have the nerve to ask me rather than place my review on public sites, to please put it on thier website! Really? How awlful of a question to ask? I am appalled! Why would they ask this of me? First off my beloved 64 year mother, who was diagnosed with Stage 4 Pancreatic Cancer, which had mesasitized to her spine, had major surgery on her spine. She then was recommended to go this horrid place, for rehabilitation. She stayed there less than 1 month. She had great health insurance and her Medicaid was soon to be approved. After about 2 and half weeks in this place they told us that her insurance was going to stop paying for her stay here. They said if she was to continue to stay here we would have to pay for her stay out of pocket, be billed excessively, or she had to leave. They stopped giving her physical therapy even. They bullied me into paying $800.00 to them so my mother could stay. I was even told I would get this money back once the insurance issue was cleared up. That never happened. There was never a real problem with her insurance. Someone in the office, at this facility, just did not do their job. Not only that, but a nurse there would bully my mom at night time. Telling her she has to pay for her medications. They did not give her the meds properly. Sometimes not at all! She suffered in terrible pain. Her bathroom was always in deplorable condition. We constantly had to ask them to clean it. Her stay here was a horrifying experience. My mom was 64 years old. She was a straight minded, well together woman. Her stay here was meant to rehabilitate her and prepare her for the fight of her life. All the stay here did was deteriorate her health more. It was stressful. They treated her awlful. She was not even fed properly. Sometimes not at all. She was forced out and made to go home on Sunday, November 11,2018. And on Friday, November 16,2018 she awoke paralyzed. She was placed in hospice care, inpatient downtown Ft Worth. There she stayed until she died on Christmas Eve, December 24,2018. I never got my $800.00 back. But we know the insurance paid. That money could have been used towards her cancer care, her funeral, her gravestone. It is dirty of Parkwood to do this to our family. Especially my mom. Everytime I walked in there, which was everyday, the elderly were sitting in dining room drooling, sitting at tables that were filthy, and they looked so sad. Do not trust this facility to care for your loved ones. I am shocked they called me and had the nerve to request anything of me! That is so inhuman :(

This place is horrible. The first time I went to see my neighbor he had been waiting for meds his roommate had been waiting over an hour for his bed to be made and the staff yelling up and down the halls. My neighbor said the staff was rude. I picked him up yesterday and brought him home. I went and got his meds and his pharmacist said she did not under stand why he was getting all his diabetic meds in the morning and she called to make sure they did not enter it wrong. And she said this is how theyve been giving it to him. I checked the sheet of the meds that they sent home with him and it states that they were giving it to him all at once . Called his doctor and that was incorrect he was to get part of it in the morning and part of it as an evening. Plus he was not getting all his meds. I would really question their ability to take care of anyone from what I have seen.

Run by corrupt people who love easy money . try not to end up here

This place is SUPER GARBAGE!!!! I had to give 1 star just to write this review. They let my grandfather die when they could have helped him. But they are so ghetto and ratchet at this place its a shame. The I guess she is called a nurse was told MORE THEN ONCE about my grandfather having trouble breathing the response my mom was given is ( well we will check on him when we have time).. now he is dead. My grandfather wasnt even at this place 48hrs before he passed he was doing fine till he was moved to this sorry ass dirty unprofessional place. I had to clean his face clean his mouth ect.... basically what those POS employees get paid to do. They need to close this place.....

I do not recommend Parkwood for anyone who needs to be in an assisted living facility. There has been issues with Parkwood for many years. I had a friend who went to Parkwood for the personal assistance of a resident per the request of a residents relative and they started prying into my friends business. They asked my friend questions like Who are you?, What are you doing here? Do we have a copy of your background? They told my friend it was their policy to do background checks on volunteers who assist the residents. That is a lie. They are misleading the public about how their facility works and what they do. They had a sign posted on their front door Medicare/Medicaid Inspections are being facilitated on such and such date. It is my understanding they do not accept Medicare and Medicaid. They are short staffed. The staff does not do much as far as assisting residents who need to be fed due to the lack of the use of their limbs, like in the case of a resident having a stroke and who cannot use their limbs properly. It has been stated that the individuals working at this facility are from different countries and cannot read proper English. People from different countries do not understand American psychology or medical care, and how this works for these residents. As a former CNA, it has been taught that if a resident cannot feed themselves they need someone there to assist them. The same rule applies to bathing, dressing, and grooming. The mornings should be scheduled for bathing, dressing, and grooming the residents before or after breakfast per the residents request, not late at night when the residents are in the middle of a deep sleep cycle. There needs to be an investigation into this facility. They charge an obscene amount of money per month per resident and some residents have to share a room, which is not fair. There are those CNAs that do work hard, but others do not and are getting away with it. I recommend that this facility close its doors for good or have new management and staff take over. I am appalled!

Our experience has not been very good. Alzheimer patient with broken hip that it took them until she fell again in their facility before they put a monitor on her bed and wheelchair. Was left for over two hours waiting for a ride from a doctors appointment. The food most of the time looks like slop. Totally disgusted.....

Lucy, the Social Worker is the most unfriendly, non supportive, non sympathetic person you will ever meet!This job is not for her! To be in this business, patients and family should come first and she did not help with anything we asked her.She would laugh at comments and questions asked. It is very sad that she is placed in a facility like this!

Taking care of my grandfather, attentive staff.

I have been less than a day and i want out