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Luxe Optique
181-183 Main St, Beacon, NY 12508, United States
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Jo
Review №1

My daughter and I have been getting our eye exams and glasses from Luxe for a few years now and we couldnt be happier. The staff is warm, friendly and extremely knowledgeable. They are patient and really want you to find the glasses that you are going to be the most happy with. Sometimes we have a tough time making up our minds about what we want, but we have never felt rushed there. Theyll actually bring us more options to try on based on our comments instead of pushing us to decide on something that we were already looking at.Their exams are fantastic and thorough and weve actually learned a lot through our appointments. The doctor at Luxe has made helpful suggestions about eye drops and screens that were more helpful than anything we had gotten from the doctor at the big medical complex that we had been going to previously.It has a very upscale trendy vibe, but even when I walk in wearing leggings and a sweatshirt and head for the least expensive glasses they sell (which are surprisingly affordable and still amazing quality) they still treat me like a VIP customer. My tough to please 14 year old loves everything she has ever gotten there and always comments about how nice everyone is. After the glasses come in they really take the time to make sure that your glasses fit exactly the way you want them and that you are completely happy before you leave. We just went back yesterday because my daughter had broken her beautiful brand new frames wrestling with her brother and they smiled and said no problem and fixed them right away. I couldnt recommend them more!

Na
Review №2

It was time for new glasses and I was tired of wearing the same old thing, but where to go? I was tired of driving a ways to find my glasses. I had some friends who had recommended Luxe Optique in Beacon so I stopped in. My timing was right because they had a great sale and I loved the selection. It is vast, in fact it was so hard to chose, I bought 4 pair. Never in my life have I had 4 pair of glasses. I have to say Madison was a great sales person. I also got my glasses quickly! Great service and an extensive choice, what more do you want? Help support a local business too.

Ke
Review №3

If you need glasses or contacts and live in or are visiting the Beacon area, Luxe Optique is the place to go! Each time I have been in I have received top notch products, thorough eye examinations, as well as the best customer service. What is even more impressive is even though I am not the person who is buying the handmade, totally custom, amazing glasses they have in stock, they have treated me like VIP anyway. Highly recommended!

Je
Review №4

This place is wonderful and has a great selection of stylish and unique glasses to choose from. Madison helped my partner pick out some new glasses and was very helpful, kind and funny. Overall a great experience and we’ll definitely be back!

an
Review №5

Thank you, thank you! Great eye exam that got me back on track with my contacts and eyeglasses. My new specs are gorgeous! The team is so great. Friendly, helpful, accommodating and professional.

Li
Review №6

I called the store looking to purchase a box of contacts after realizing I had just thrown out my last pair. They said they didn’t have my prescription in stock but could order them for me. I was leaving the next day on a trip and said I was looking for a store that had them in stock because I could not wait. They were so kind and offered to give me a free trial pair so that I could have contacts for my trip! That is amazing customer service!! Thanks so much! I recommend this place to anyone looking for contacts or glasses.

Ry
Review №7

I sat on my first pair of not-knockoff sunglasses and was horrified to see them bent. They were fixed here faster than I could drink a beer across the road and it was free. Young woman who helped us on 6/10 in the p.m. was very good.

Cy
Review №8

Luxe is the best optician I’ve been to. I have complex vision issues and the staff went the extra mile to get it right. They worked hard, without charging anything extra, and finally got me the best glasses ever. I’m so thankful!

Br
Review №9

Excellent customer service. An amazing selection of frames and options. They also helped i us with two frame repairs. One was painstaking and technical-they came through!

Am
Review №10

From the service to the frame selection, this place really stands out. I was in the market for a new pair of glasses and a friend pointed me in the direction of Luxe. The moment I walked in I was greeted by the lovely associates who assured me they were available for any assistance or questions I may have. Having worked in retail for years, I take notice of details like merchandising and organization—Luxe is impeccable. The displays are gorgeous and the space is super clean. They were extremely accommodating and fit me in to see the optometrist, Dr. Herrera. She was patient, knowledgeable, and professional. She helped me to bring my prescription up to date and offered insight on types of frames that would suit me. I finally retired the glasses I’d been meaning to replace for years and purchased a new pair that I adore and feel so confident in, thanks to the helpful staff. Officially my go-to for eyewear. Thanks again, Luxe!

N
Review №11

I received the best service at Luxe Optique. They took care of me from the minute I walked in the door and throughout the process of getting contact lenses and new glasses. I was surprised that their prices were very reasonable. Every staff member that I dealt with was incredibly accommodating, professional and nice. The owner, Laurie, took extra time with me to ensure that I selected the right glasses for me (and I love them so much, I havent taken them off yet!). I highly recommend Luxe Optique. Knowledgable staff and top notch service and products.

Li
Review №12

Such a beautiful store.I had been looking for a new optometrist having moved from Queens to Beacon 7 years ago -after a few touch and go experiences, the staff did all their best to make sure I was happy with my frames and lenses. I love my glasses and my new Optometrist is the best.

Ka
Review №13

I couldnt be happier with my new glasses! Many thanks to the fabulous team at Luxe for truly going beyond expectations. Ive been wearing glasses for many years and this is by far the best experience Ive had.

An
Review №14

Immediately upon entering Luxe Optique, you realize they’re not your typical Eye-care Center. You’re greeted with a kind, warm smile; and a modern/rustic take for the layout and interior design that certainly bring the initial opinion to that “Wow” factor. After having been greeted, of course the eye exam takes place with the optometrist is nearly as personable as the rest of the staff. An entire tour of their vast variety of quality designer frames (some hand made) but all stunning will really set your bar high to be receiving service anywhere else but Luxe. Explanations throughout the entire board of the designer/artist of the frames with background information of the artists collection specifically and how they’re viewed. In conclusion, after stepping into a customer centric experience with a shop that is so attractive to the eye, there’s no way you’ll ever leave not wanting to come back the very next day for another out of frames. Kudos Luxe, and thanks for a great experience and genuine customer dedication. Especially being in the service industry myself, and the recommendation for your store coming from a client, I can truly say customer service can’t describe the service given

je
Review №15

Every was very friendly and great to work with. I am very happy to be a new client. Was a little more than I wanted to spend ($ ). But excellent service and high end frames, you get what you pay for.

Pr
Review №16

The best place to buy eyewear! They are personable, have the greatest selection of glasses, and if you arent happy with your purchase in 30 days, they give you your money back? Never heard of this anywhere! Love them!!!

Je
Review №17

I highly recommend Luxe for your vision and eyewear needs. At every visit, I encounter friendly staff and excellent customer service. Dr. Herrera is so knowledgeable and answers all of my questions; I never feel rushed or like a bother when I’m here. Whether I’m ordering contacts, buying glasses, or coming in for an eye exam, I always leave extremely satisfied. I won’t go anywhere else.

Lo
Review №18

Im often not compelled to write a review but I had to this time! The service and product I received from Luxe Optical was fabulous ! I have gotten so many compliments on my new glasses and I havent seen this well in years! Hats off to Ryon, Laurie and the staff for their expertise and professionalism. I LOVE my new glasses

He
Review №19

I recently found Luxe Optique in Beacon, NY. I was searching for Maui Jim Sunglasses. Much to my surprise the staff went above and beyond. Upon entering I was offered something to drink. It was a very cold day so I had hot green tea. Lovely. My exam was professional and informative and pleasant. I did not have to wait long at all. When selecting the Maui Jim Sunglass frames the team actually contacted the local rep to bring more styles for me to try. I had a private session to select the frames and I was never rushed. I couldnt believe the customer service!! I had prescription lenses put into the Maui Jims. When they were ready I stopped by to pick them up. Again I was offered something to drink. Lovely. I had a special fitting session to make sure they sat perfectly on my face. I never had such service from other optical shops. I will definitely return. Much thanks to Ryan (Manager), Remy and Teya.

je
Review №20

Excellent service and great selection of eyewear.A few years ago, my eye doctor suggested progressives, I ordered a pair through another outfit, but unfortunately couldnt wear them because I found them disorienting. So I gave up on progressives and switched between reading and distance glasses as needed, which meant my glasses were getting scratched and misplaced. Then I went to Luxe. Their product is superior. I had no dizzy reaction to the new progressives. And I love the look and feel of my eyewear -- very light and doesnt bother my temples etc.When my frames broke in a VR headset, I was devastated bc the frames were expensive, but Luxe ordered new frames (the face part) for me and reassembled my glasses free of charge!When I purchased the glasses they took care of all the insurance paperwork. I wont go anywhere else after my experience with Luxe.

Al
Review №21

I went in to get my classes tightened, and they were super friendly! I’m not a client of theirs so I expected to pay a fee to get my glasssed fixed but they did not charge at all. Something that took them a few minutes to do changed made such a difference in my day to day. Glasses that fit right are key to everything!!!! The glasses they have are super cool and they have a range of prices too. Support local !!!!!!!!! I will be back !!!!!

An
Review №22

This store is extremely well curated with a great selection, cool vibe, and excellent customer service. Julia, Ryon, and Tiina were all awesome in helping me narrow down what I was looking for. They were attentive, friendly, and worked within my price range. They adjusted the frames multiple times to get the look just right. Would absolutely recommend them to friends and family. Way better experience and comfort level than any of the glasses Ive bought over my 20 years of wearing them.

Je
Review №23

I just had my original Ray-Bans adjusted and molded to fit my face, and Im beyond happy with the result. They knew way more about them then I did, and were so friendly and helpful. I was greeted with drink offerings, and while they were doing the adjustment I got to look through their selection of amazing frames. One pair was more chic than the next. This is the number one spot in the HV to find beautiful eyewear. Very impressed!

Va
Review №24

Excellent service! They fixed my old sunglasses and the service was complementary. Their very client service is a luxury; they offer you drinks and are very attentive.

ad
Review №25

Such nice, real people, from the optician to the staff and owners. This couple receives excellent service and outstanding glasses. I highly recommend Luxe Optique!

Gi
Review №26

Beautiful frames, excellent service, endless patience on the part of the congenial staff. Several people have taken Luxe Optique business cards from my office within 3 days. Thats the best recommendation!

Ka
Review №27

I had a great experience at Luxe recently. Dr. Herrera gave me a very thorough exam, explained each step, and answered all my questions. I have a high prescription, and I really appreciated the time she spent with me to make sure I was satisfied. After speaking with Dr. Herrera, I decided to transition from my old RGP lenses to soft. Dr. Herrera did not rush me, and spent the time to explain the differences between the two and the advantages of soft lenses. I am very happy with my much more comfortable soft lenses - thank you Dr. Herrera! Luxe is a wonderful store, with a beautiful selection of fashionable, stylish frames, much better than you would see in a “typical” eyewear store. Beautiful store, great location in Beacon, and wonderful service - what more could you ask for?

Kr
Review №28

The service is great, they are very experienced and so helpful!! selection great too! Highly recommend going there😊

Mi
Review №29

I accidentally lost the nose pad for my glasses and was in rush in beacon, Ny. The folks at luxe optique replaced the nose pad and even cleaned the glasses. They refused any payment for the service and were extremely nice. Definitely will try them out if I need new glasses.

kr
Review №30

Well put together lines as well as superHospitable customer service . Def take a peek in ... Glad we have it in Beacon . 🙏🏽

B.
Review №31

Fantastic shop! Thanks for a great experience for my 2nd year, too.

Me
Review №32

I walked into Luxe Optique with my Gucci frames, which were terribly misshapened. I was elated when Ryon presented me my reshapeden frames. When i put them on, they felt just like they did when they were brand new. I love these frames, and now I will only go to Luxe Optique for all of my eyewear products. Best part was, that there was no charge. staff member that I dealt with was incredibly accommodating, professional and nice. I highly recommend Luxe Optique.

Da
Review №33

Excellent, excellent customer service! I stopped in yesterday to ask if they could fix a pair of sunglasses that were crooked but I hadn’t bought them there, the woman fixed them no problem and was so kind and caring. I made an appt for an eye exam and found the most unique, trendy glasses I want to buy! Customer service is a dead almost everywhere you go these days so to have them go out of their way to make me feel special was such a nice feeling. I have now sent all of my family and friends here and I know they will be just as happy as I was! Thank you Lux, you hit it out the park!

ba
Review №34

Excellent service, wide selection of gorgeous frames. Drove 3 hours from Ct to purchase glasses at Luxe Optique, worth every mile!

Li
Review №35

Best selection of frames Ive ever seen, beautifully displayed--all this and friendly, helpful attention as well.

Li
Review №36

Luxe Optique is the best experience I have ever had in an eyeglass store. Ill never go anywhere else!

Il
Review №37

Exceeded all expectations... Super patient and thorough eye exam... Beautiful frames... Spot-on advice... I was afraid what the price-tag would be (being luxe and all) but it came to *less* than the previous mediocre pair that I got from a chain store.

Te
Review №38

Literally the best place to shop for glasses , excellent customer service and a great variety of shades to choose from!

Ch
Review №39

I had an amazing experience at luxe optique today. The customer service was excellent. I couldnt be happier, or ask for more. Everyone went above and beyond for me. Especially the shop owner she was a real doll. Thanks again.

Re
Review №40

Fashion forward, quality eye wear, with superior customer service!

Ru
Review №41

Awesome service, great selection with frames for anyone and best prices Ive seen around here.

Ch
Review №42

Super friendly, highly competent staff and glasses for all budgets. Been buying from here for years, always a good experience.

Co
Review №43

SUPERIOR service. Great selection. And(!)....They truly care.No kidding.-knowledgeable- on a mission to find the best most fashionable, flattering eyewear for you...-tactfully honest about what, in real life, looks good and will be the most comfortable and correct solution for everyday serious wear.... but for sure can also have a ball finding “ just for fun” stuff with you. The enthusiasm is contagious lol.My wish list there is extensive.-passionate about what theyre doing.*****They stand by the superior quality of their products!!!!*****- RYAN is my personal eyewear hero.-Ask for Ryan!! You won’t regret it.. he is a magician! 😁... lol.-but seriously -he’s got a GREAT sense for what will look good on you AND has expertise selecting the best fit for your lifestyle, the most comfortable, durable, useful.. sensational. He is a joyful and positive human being that is superior in his work. Just sayin’In a Nutshell:-They will take time for you as an individual.•They are paying attention•• they’re getting it right•Many thanks !!

Kr
Review №44

Great collection and service.

Th
Review №45

Silly waste of time.

Be
Review №46

Great experience receiving my complementary DMV eye exam. Everyone is so friendly and communicative about the process. They also submitted results on my behalf. Luxe Optique is modern, luxurious and clean. I’m looking forward to returning for any future needs.

Information
21 Photos
46 Comments
4.9 Rating
  • Address:181-183 Main St, Beacon, NY 12508, United States
  • Site:http://www.luxeoptique.com/
  • Phone:+1 845-838-2020
Categories
  • Contact lenses supplier
  • Eye care center
  • Fashion accessories store
  • Laboratory
  • Optician
  • Optometrist
  • Stylist
  • Sunglasses store
Working hours
  • Monday:10am–5pm
  • Tuesday:10am–6pm
  • Wednesday:10am–6pm
  • Thursday:10am–6pm
  • Friday:10am–6pm
  • Saturday:10am–6pm
  • Sunday:Closed
Health and safety
  • Appointment required:Yes
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Highlights
  • Women-led:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Transgender safe space:Yes
  • LGBTQ-friendly:Yes
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