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M D Respiratory Services, Inc
6 W 21st St, Bayonne, NJ 07002, United States
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Ti
Review №1

Anthony was so very helpful and accommodating. If not for him my sister would have had to spend another night in the hospital as the case manager could not accommodate us and was having issues with her insurance. They would not let her go home without oxygen. He set us up with oxygen at the last minute very late in the evening, personally delivered it, instructed us on how to use it and left us his personal cell phone number as well as followed up the next day! He even managed to contact her insurance company and get it covered! Excellent service! I cannot say enough! Highly recommend this company. Thank you Anthony !

Av
Review №2

I have been using their services for 4 years now -- always kind, prompt, and pleasant to work with. Over time I have spoken to Aaron in management, Jennifer and Rosalba (sorry if I am missing someone!), and I have nothing but compliments and satisfaction to report! Definitely an easy 5 stars.

Zo
Review №3

Anthony was awesome. He showed me how to use the machine which is super easy. My wife was concerned about sleeping in the same room with the noise but it’s much quieter than we expected. Lastly, if you have the opportunity to request Anthony I highly recommend him. He cares and takes the time needed to answer any questions. Thank you Anthony I hope you see this much appreciated.

Jo
Review №4

MD has been my CPAP provider for the past 7 years. Always a pleasure to deal with them - the staff are courteous and they quickly access my records when I need to purchase new supplies. Whether its a different mask or a replacement machine, they clearly explain the options and make appropriate suggestions. Highly recommended!

Le
Review №5

The staff at MD respiratory was very helpful. The walked me threw the entire process of purchasing parts for my CPAP MACHINE. I can finally get some deep sleep again. Lester St. Valle

Mi
Review №6

I needed a new CPAP machine stat! They were able to sell me one at a fair price, I didnt go through insurance. I brought in old machine and they found settings. A savior! Smaller businesses are so much better than At Home which is sub par usually. MD has great customer service and to top it all off the owner drove an hour to my house to check the machine out when I thought it was not working but im a fool and had wrong setting on, owner fixed it! Owner came to my house! This never happens with any company, I love these guys, Scale 1-100 theyre 10000, please use them .

Me
Review №7

I just placed an order and they processed it seamlessly. Amazing customer service, no long wait times and staff ( Yvonne and Jennifer) were quick to assist. Ive wasted time with other vendors this week who were incompetent. This place is clearly a level above the rest.

Ca
Review №8

Very friendly staff and were able to accommodate to all of our needs. will definitely be coming back.

Ch
Review №9

This company is great to work with. Equipment is received promptly, questions are followed up in a timely manner, and staff are pleasant and professional.After dealing with a nightmare supplier, who never followed up, transferred you around, promised you things and then didnt fulfill their promises, and kept you on hold for hours, this is like a breath of fresh air. So glad I only deal with MD Respiratory now.A shout out to Rosabel Lopez, who I happily work with often, and a special shout out to Jennifer Ordonez, who recently helped me with an insurance issue, caused by that nightmare supplier I mentioned. She is pleasant, professional, always follows up, and gets the job done.Dealing with MD Respiratory for almost 3 years now, and couldnt be happier.

sh
Review №10

MD respiratory staff is very professional & friendly. I get my supplies really quick too

Ro
Review №11

I was recently diagnosed with sleep apnea and had such a hard time getting my CPAP machine. We reached out to M D Respiratory and within a few days I got my machine. I didnt have to jump through any hoops and they were so easy to work with. I am so so grateful for their amazing customer service and how quickly they were able to help me. Thank you, thank you, thank you!

Ja
Review №12

Ms Jennifer Ordonez is a Rockstar! She ALWAYS takes the time out to help me and answer all of my questions completely the first time around. Jennifer is always so helpful with insurance qualification and equipment fulfillment requests, she is efficient and SOOO polite. I couldnt ask for a better CPAP equipment provider and Jennifers customer service skills are excellent!

Li
Review №13

Excellent company to work with. I want to thank Miguel for all his help

Jo
Review №14

I traveled all over New York and help of getting a oxygen machine and everybody turn their back on me but this one company here in Bayonne New Jersey was the only one company that was willing to help me out and at the time that they were closing they decided that they will wait an extra 10 minutes for me so that I could come and do the good gesture that I am doing for us very special family in Mexico

Sh
Review №15

Besides making a great product, they provide excellent customer service

Is
Review №16

Very unethical. They care for you as long as you have insurance.

Ed
Review №17

I have been dealing with Jenny to get my supplies and she is the most professional and nicest person to speak with on the phone. She is very helpful and proficient at her job. 5 stars all the way!

Ja
Review №18

REVIEW TO COME SOON 😞Hello, I most certainly do agree that these are very difficult times I also applaud you for responding in this forum .Out of consideration for those twoFacts, I will refrain from posting my comments here at this time.......

ja
Review №19

Wonderful experience! Friendly, helpful, knowledgeable staff...would highly recommend!!!

Br
Review №20

Aaron and the staff here are fantastic!!!! Aarons knowledge about all of the products is outstanding. You can tell that they care about their customers as well. Whether it is an in person thing or over the phone thing Aaron and staff are there for you. Thanks again!!!!

El
Review №21

Excellent knowledge and personalized customer service helped me understand exactly what I needed, and I found I needed a lot of general info and help getting started. Very grateful to have used MD Respiratory and happy to recommend them.

Jo
Review №22

Always there to help you

Ra
Review №23

Jenny Martinez is very responsive and courteous. She did an amazing job of following up and placing my order.

Gi
Review №24

Been using MD Respiratory since 2009. Always on point! Always helpful! Great knowledge and the team is fantastic! Thank you Jennifer for all your help!

Ja
Review №25

Outstanding professionalism from my first phone call to the delivery of my CPAP machine. Ive dealt with different respiratory equipment suppliers over the years, and M D Respiratory Services proved the most knowledgeable and caring. Highly recommended.

J
Review №26

Great customer service, responsive

Al
Review №27

Staff is super friendly and helpful!

Da
Review №28

Been purchasing CPAP supplies from M D Respiratory Services since 2012. They have always been courteous & helpful in supporting a very remote customer. Their items get to me promptly. Thank you.

Jo
Review №29

Ive been an MD Respiratory customer for several years and have always been impressed with their courtesy, professionalism, and outstanding customer service. Jenny and all of the folks there are terrific!

E
Review №30

The staff was professional and knowledgeable. They took the time to spend 1:1 training me how to use the equipment. I would not hesitate to use them again.

ap
Review №31

Aaron is the guy to help you out on confusing bills from CareCentrix or your insurance. MD Respiratory does not send out these bills. Looks like my insurance changed its annual deductible on DME and the charges are valid. Thanks Aaron for reviewing all my invoices and letting me know how this works! You are the MAN!!

Ge
Review №32

Jenny was absolutely amazing and helpful. She worked with me to get the information I needed so I could get new supplies.

Jo
Review №33

I recently moved to NJ from TX and found their processes quick and clear. Many thanks to Jenny for seeing my order through!

Wa
Review №34

Been a customer since 2017 MD respiratory services has always been courteous and professional and always gets my supplies out to me on time and very fast and thank you Jenny for always helping me get my supplies and getting them out to me fast I would recommend them for all your respiratory Needs

An
Review №35

Great company to deal with! Jenny M. quickly response to any of my email inquiries and orders are placed right away.

An
Review №36

Jennifer Ordonez is very customer - oriented and gave excellent follow up on my request for equipment information..

Él
Review №37

M D Respiratory Services Aaron is a Guardian Angel for every patient with Sleep Apnea. He has personally delivered equipment and come over to adjust cpap/bipap machine settings when critical for a patients health and well being, where some companies do mail order that takes days for adjustments. I highly recommend working with Aaron of M D Respiratory Services or whomever he recommends. M D Respiratory is highly knowledgeable of all the BEST equipment and supplies that are out there today. This company refuses to compromise on Quality Equipment and Quality Service for its clients. Only the BEST will do!!

Er
Review №38

I have only positive things to say about the MD Respiratory Services company! As a long-standing customer, I have always been very happy with their prompt and reliable service and professionalism. Aaron has been a pleasure to work with and has always addressed all of my CPAP related needs over the years When I recently got my new CPAP machine (the Resmed AirSense10 - which BTW is a great product!), their technician, Anthony was extremely helpful in explaining everything I needed to know and answered every question. I highly recommend using MD Respiratory!!!

De
Review №39

M D Respiratory is a very helpful to me , they provide me very good service, they changed the settings of my CPAP and also when ever I need supply for my CPAP machine they provide it to me. Also they provide me my sleep report

Sa
Review №40

Great Service and Products would highly recommend

Ja
Review №41

Have tried repeatedly to get cpap supplies keep telling me they have merged and computers are down....this is August and I started to try and get supplies since March....unbelievable

Ri
Review №42

Speak with Aaron, very knowledgeable and customer friendly.

Ab
Review №43

Pleasant, efficient, knowledgeableExcellent quick service

Wi
Review №44

Problems with communication with staff. Three wreaks now and they havent filled my prescriptions. Treated like a child on the phone. This has been going on to long!!

Information
6 Photos
44 Comments
4.6 Rating
  • Address:6 W 21st St, Bayonne, NJ 07002, United States
  • Site:http://www.mdrespiratory.com/
  • Phone:+1 201-823-3100
Categories
  • Medical equipment supplier
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5pm
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