user
Fidelis Care - Bay Shore Community Office
1656-G, 5th Ave, Bay Shore, NY 11706, United States
Appearance

Comments
De
Review №1

David Sandoval out of this office was a pleasure to work with! He helped me save money on my monthly premium and educated me on the differences between plans. I would recommend him to anybody looking for affordable options.

Do
Review №2

So grateful! Bruno was incredibly helpful, knowledgeable, and I felt that he truly had my familys wellbeing and best options in mind. A great customer advocate :) Plus, he shared helpful information based on my personal situation - he really went above and beyond to make this process easy, and quick and gave me confidence in switching over to Fidelis!!! The company itself came as a recommendation from my doctor, which helped with the confidence aspect as well. You can feel that you are in good hands with Bruno and Fidelis!

Fr
Review №3

A true pleasure dealing with Mr. Bruno, extremely knowledgeable, competent and plain nice in assisting to navigate through the ever intriguing and complicated world of heath insurance.An honest and sincere THANK YOU for helping me just a little while ago.

Al
Review №4

Working with Brenda Hernandez was the most smooth and seamless experience. She was so extremely helpful and patient with me. She took the time to really explain all my options and how everything would work. I would highly recommend this company and Ms. Hernández if you’re looking for a stress-free application process. A+ service!

Ro
Review №5

Anais helped me and I highly recommend her. She was very informative and any questions I had she answered. Anais is very professional and would call be me back right away. It was an urgent situation I was in and she really helped me and I really appreciate all her help.

Je
Review №6

I have to tell you that Bruno Napuri took a very complicated topic and made the process of signing up for health insurance very easy. Bruno was very knowledgeable and spot on with all the answers. I am a fan of Fidelis due to the efforts of Bruno and his company.

Xe
Review №7

This is a great office to apply and receive help for Fidelis care! I was assisted by Brenda Hernandez, she was so polite and so attentive. She was able to help me figure out my application so quickly. She is professional and she made me feel comfortable. I would recommend this office 100%

Dz
Review №8

Mr. Bruno Napuri is very helpful in explaining in detail each options for health insurance and is very responsive and professional when contacting him.

Vi
Review №9

Working with Fendy Carrenard at Fidelis Care has been great! He is knowledgeable, patient and helpful throughout the whole insurance process. He is very professional but also friendly! I would recommend him to anyone who is in need of a health care representative!

An
Review №10

Bruno Nagpuri helped me to get an insurance.It was a real pleasure to work with him.He made everything so easy and I did not have to worry about anything.Thank you!

Bi
Review №11

I have had a lot of questions and Jenny Hago is one of the best worker’s. She manages to get back to you in time and makes sure you understand your benefits. I truly appreciate the help she has given me and continues to do so.

Ji
Review №12

Wow I am so happy! I honestly was so worried about not being approved or having some sort of problem with getting insurance for my daughter & myself, but Anais Rodríguez reassured me things would be okay & made the process so easy! I was on the phone for just a few minutes! I received a quick response with my approval within minutes. Now I don’t have to worry about any worse case scenarios and a weight has been lifted off my shoulders. I really appreciate you Anais for your positive & professional help today! If anyone is looking for insurance help.. I highly recommend!

Jo
Review №13

I wanna say thank you to Jenny Hago for a job well done. Her professionalism was excellent she handled my situation well excellence work ethic. She solved my problem asap. I also appreciated her getting back to me when I left a message on her voice mail. Know she one who does her job well. Thank you Fidelis for having her on your team!! Agaub thanks Jenny. Much success to you at Fidelis!!!

Vi
Review №14

Not so great 😕 they dont help you on the phone

Mi
Review №15

David Sandoval is one of the most professional, diligent and caring people I have ever seen in the health insurance business. I was really anxious about my insurance renewal since there has been so many changes but Dave took that stress from me and made it a breeze. He answered all my questions and never rushed me off the phone. I highly recommend him. My husband and I are very happy with fidelis and now we are even happier we came across Dave. 5 stars!!!!

Od
Review №16

This service provider is more than helpful. They are patient, understandable, kind, and dedicated to help. I have definitely had great experience with them.

st
Review №17

It isnt very often that good help and people who care are left out in this world. However when I needed new health insurance I was referred to Jenny from this office and she was nothing more than amazing! I had so many questions and concerns and she answered all of them for me and made me feel so comfortable. I needed help setting certain portals up and doing a ton of things. It can be very overwhelming when you need to get insurance and Jenny treated me like family not just a client. I would recommend this office a million times and ask for Jenny.

Ha
Review №18

Fendy Carrenard was incredibly helpful and set me up with great insurance very quickly. Greatly appreciate all his help.

Mi
Review №19

Brenda Hernandez combines courtesy and professionalism. Her personal touch made the daunting task of acquiring health coverage as easy and painless as I could have hoped.

Da
Review №20

My assistor jenny was extremely helpful and worked diligently to help me get the coverage that at needed for my health insurance Im very grateful that they have people like her to help that are willing to go above and beyond 😊thank you so much

Am
Review №21

I had the pleasure of speaking with Jenny Hago, on March 15th, and after an uncertain few months, Jenny took the time and answered all of my questions, helped me create an account, and obtain health insurance, all while displaying the utmost professionalism. She explained deducatable and humored my numerous hypotheticals all in effort to secure my understanding. As well as took the time to go over premium, copays and monthly costs, to find a solution that best fit my financial needs. If I could rate give a 100 star review I would.

St
Review №22

This office is very professional and have a very customer service I was held today by Brenda Hernandez She was very respectful very professional got straight down to business she was able to get down all my information and get everything straightened out in just a couple minutes highly satisfied with the quality that she offered and that this location had offered also !!!!!

St
Review №23

I had the pleasure to work with the representative Fendy Carrenard.Let me tell you he answered all my questions, he made this insurance process very easy for me. He worked with me through the whole process. Fendy I truly appreciate the help!Was a pleasure working with you Fendy:)

Ci
Review №24

Spoke with David Sandoval to renew my benefits. David went above and beyond to help my husband and I with this process. Could not have asked for a better representive. In the future I will be contacting David with all my questions. What a great asset for Fidelis. Stay safe. Thanks Dave. Cindy dyroff

cy
Review №25

Brenda was a great help in getting my insurance straightened out! I highly recommend working with her!

Na
Review №26

Supervisor Besai Berrara was very helpful, listened with patience, and was informative. Rep Jenny Hago was so friendly. They deal with issues like a family. They looked in to every detail.

Gi
Review №27

The process of applying for benefits for my family was miserably confusing. Luckily, Representative; Fendy Carrena reached out to me. He went way above and beyond what was expected. He explained the process as well as made sure my family had the proper coverage. I would have been completely lost and beyond frustrated without his help. He was a patient, kind and knowledgeable representative. He answered all of my questions in a way that was clear and understandable. I am so thankful for his help. The company and clients are so lucky to have him.

Ud
Review №28

Working with Brenda Hernandez was a great experience. She was attentive and thorough with explaining the options and procedure. Her professionalism is superb and that’s important because I was in between jobs when we were discussing insurance. I’m sure the process could have been more stressful if I had to do this on my own. If you’re interested in understanding the insurance options available to you through the NYS Marketplace there’s no doubt Brenda is the person with whom you should be working. Thank you Brenda!

Jo
Review №29

Thank you Fendy Carrenard true professional. You made everything so easy and handled my health insurance perfectly. Being older and not navigating health insurance with New York State. 110% you are best and yes would highly recommend to anyone. Thank you Fendy.

Sh
Review №30

When the pandemic began I was so lost about heath insurance. I came across to 1-800 numbers for help. I did not know where to began all kind of things were running through my mind like scams, is this representative legit because you have to give all your information to them. The next day I came across to a Fidelis agent name Brenda Hernandez. Mrs. Hernandez was sent from God! Everything that I needed help with or did not understand she walked me through step by step. All the things that were running through my mind she assured me that everything is safe. Thank you so much for all your help and being patient with me. Kudos to you. If anyone is looking for help look up Brenda Hernandez you will not be disappointed!!

Ke
Review №31

The whole office is very nice. Dave and William assisted me. They were diligent in their work and ensuring that my needs were met. Dave took extreme care making sure my information was entered correctly so that my goal was achieved. William was extremely careful with my paperwork to make sure that everything was recorded properly.Thanks to Dave exerting extra effort, a difficult situation was handled properly and everything I needed was taken care of for me. I highly recommend this office.

Er
Review №32

Brenda helped me renew my health insurance as well as provide me with a plan I can afford. She made everything quick and easy, and she was very nice.

Ch
Review №33

Thank you Fendy Carrenard for all your help your a blessing

Ka
Review №34

I highly recommend Bruno Napuri. He’s being so helpful and professional every time I need something. Great agent and he makes FIDELIS CARE to be a good experience.

Sc
Review №35

Highly recommend. Ms. Rachelle Faustin assisted me, and she was informative, professional, courteous, understanding, and an absolute Blessing. This is the office to deal with, for you are seen as a person and not as a number. And she is a Blessing to the office, as well as to all she assists. 5 stars multiplied by infinity

Ca
Review №36

I want to give a big thank you to John Franco, Hedy Gomez and William Suescon for the great assistance that they always provide to Catholic Charities and clients. This trio always goes above and beyond in welcoming, explaining all about health insurance and are always there when needed. Great job. Fidelis Care is better because you as part of their team.CarmenCatholic Charities Immigrant Services.

Ci
Review №37

I highly recommend this facility for your insurance needs. I had the privilege to have Brenda Hernandez help me with getting insurance for my children and I and made sure to explain everything. Thanks for your patience and also for your professionalism. So grateful for her and also the Bayshore community.

do
Review №38

Brenda Hernandez was wonderful in helping me with the process of renewing my insurance. She was very informative on all the plans and helped me pick the best one for my needs. I highly recommend her and the bay shore office.

Ma
Review №39

I highly recommend this facility! I have spoken to representatives elsewhere when shopping around for healthcare plans but the care and responsiveness I received from Fidelis and their representative, Fendy Carrenard , is by far the best care you can receive! Fendy helped me in a critical time in not only finding an affordable plan but also answering all my questions thoroughly and conscientiously. I was lucky to be connected with him and I am recommending him to all my friends and family. Thank you so much Fendy you are the best!

Sa
Review №40

I highly recommend Fendy he has been absolutely amazing throughout my whole process of getting healthy insurance even after I was Qualified I could still call him and ask him for Additional information.He is always so helpful and friendly he’s the best.

Je
Review №41

Brenda Hernández was very professional and very helpful. She kept me informed and updated me with my application status. She really made the process very easy. Thank you so much for all your help.

Ga
Review №42

I highly recommend using this group for insurance and specifically Fendy. He is an extremely personable and well rounded individual who is highly experienced in Fidelis. He made this insurance process as easy and convinent as possible, and will go above and beyond to make sure you get the best plan/ price to fit your needs. I was extremely impressed and satisfied with my choice!

Sa
Review №43

I spoke to Fendy Carrenard when I needed health insurance for my son, he was extremely helpful and professional, and met with me to file the application. He is very knowledgeable about the entire application process which made the experience quite stress free. I have referred him to my colleagues who are also looking for an alternative option of health insurance for their kids. He followed up very quickly with NY state of health to get information I needed. Thank you so much, and I recommend to anyone looking for health insurance.

Ni
Review №44

Very helpful, I am pleased with the help I received! Jenny helped me today. She was extremely proactive and took care of what I needed immediately. Thanks!

DR
Review №45

I would like to say thank you to Brenda Hernandez for helping me get health insurance she was polite professional and caring.I got my insurance with in days I highly recommend you to see her at (1656-G 5th Ave Bay Shore NY 11706) Fidelis care Bay Shore office.THANK YOU SO MUCH BRENDA HERNANDEZ

Pa
Review №46

I went there super late and Anáis was more than willing to help me and was very helpful, professional, and everything you can ask for. She is great definitely recommend you to go there !

St
Review №47

I am more than pleased with the help I have received from Fendy Carrenad, he helped me get my insurance back, he worked none stop on my application. I would definitely recommend this office and him as well.

Lu
Review №48

Great customer service. The Fidelis agent (Fendy) was a great help through the process. I recomend this facility if you to get or renew Fidelis health insurance. Thank you.

Ar
Review №49

I highly recommend Jenny Hago she was awesome in helping me with the Process of reinstating my insurance,she is very kind and polite and very Informative on all questions i ask her.I am very happy with fidelis and the bay shore office but above all my Insurance representative :)

Om
Review №50

What amazing health insurance service thank you so much Anais Rodriguez for help to open my insurance health plan 😊👍🏼

Mi
Review №51

Thank you sooo much Fendy Carrenard you were so professional and polite. He was so much help with everything and help me understand everything. I highly recommend doing your health insurance with him. He will help you all the way !!!!

Ro
Review №52

Excellent service. Representative came to my home, prompt and pleasant, helped me set up my account.

iv
Review №53

Brenda awesome costumer serviceVery helpful and a great problem solverthank you.

In
Review №54

Excellent job

al
Review №55

So happy I chose fidelis care ! They are great I couldnt ask for better service ! fendy carrenard from bayshore fidelis care helped me and got me insurance for my whole family so grateful for all of his help!

Review №56

Employees ready to help a very spacious parking in the office is ample everything very organized and clean and help agents explain step by step in Spanish or English for being first time here everything has gone excellent I hope so always be///////

an
Review №57

I recommend this facility service was warming and great.

Ro
Review №58

This office is brand new and spacious, parking is available, lots of employees ready to help.

St
Review №59

Christopher Tolentino was awesome. Went though every detail with me. Im happy I chose fidelis for my childrens healthcare

Me
Review №60

Great customer service. I love Fidelis.

Ha
Review №61

Good benefits

Ed
Review №62

Staff at this office is very helpful.

Ge
Review №63

Great people

ma
Review №64

I am very satisfied in fidelis care it is a place where they serve you well and they know how to help you in your way it is a place where you have good experience and good customer service is one of the best for my charm and I will stay here a thousand times thanks I already have insurance for you 🥰😍😍😍❤💞 Brenda Hernández ❤

AK
Review №65

Very satisfied for excellent work fidelis care and for the person who did my whole process, with a lot of professionalism and very kind. Thanks to Brenda Hernandez for everything, I wish you much success in your work, people who work like you very few. 😊

Ga
Review №66

I like the site very friendly people and it breathes good vibes 1

J.
Review №67

Excellent atention

Gl
Review №68

Excellent, very kind

Al
Review №69

Excellent attention

LI
Review №70

Central

Information
10 Photos
70 Comments
4.9 Rating
  • Address:1656-G, 5th Ave, Bay Shore, NY 11706, United States
  • Site:http://www.fideliscare.org/
  • Phone:+1 631-231-3696
Categories
  • Health insurance agency
  • Corporate office
Similar organizations