user
Supercuts
8351 Lewiston Rd #4, Batavia, NY 14020, United States
Appearance

Comments
Al
Review №1

Loved who did my eye brows she did them exactly how I asked and made them look amazing definitely recommend ❤️

An
Review №2

We absolutely love Kim! She is always so pleasant and patient and has never given any of us a bad cut. Great with kids too! Store has always been clean anytime we have been there also.

Ke
Review №3

I brought my 22 month old son in for a haircut today. He screamed and try to jump out of the chair the entire time. The women that cut his hair was so patient! She was very skilled considering he was moving around so much. His hair looks great!

Ha
Review №4

They do accept walk ins. Nice people nice environment but my hair cut wasnt the best my fade was uneven on the sides and I have random spots on top of my head that are way shorter then the rest of my hair. Ill be wearing a hat for about 2 weeks.

Ge
Review №5

I moved to Batavia six years ago started getting my haircut at Supercuts. I get my haircut every 2 to 3 weeks, moved to Buffalo, and still make a 35 minute drive in to get my haircut.I definitely recommend them.

Am
Review №6

Nicole is the best. She listens to what youd like offers opinion and together you decide how to proceed. She is very quick yet presice and great at what she does. She is very talented and can offer you all different types of styles.

Jo
Review №7

Professional staff and the cut was quick and exactly like my son wanted .

He
Review №8

Always friendly and courtesy to customers. Love the check on line feature, allows me to book with my favorite stylist.

Jo
Review №9

My daughter got a hair cut. She loves it. Kim always does a great job with us

Ch
Review №10

Always friendly and professional. The is wait is never long. I’ve been going to the Batavia location for the last 6 years.

Ra
Review №11

The Girls there are super nice and very quick. They always do a nice job cutting my hair. !!! Keep up the awesome work

Jo
Review №12

Always a great experience. I am there every 2 weeks, and there is a reason I come back every 2 weeks. No waits, cost is good, and the ladies are all FANTASTIC.

mo
Review №13

This was my first visit and I was very happy with the service I received!

Ju
Review №14

Kim is a terrific stylist! She listens carefully to my wishes and concerns and applies her skills accordingly and expertly, always friendly, courteous, and encouraging!

Mi
Review №15

I recently stopped in to get my haircut and Kim did a very good job. Ill definitely be coming back.

Ri
Review №16

Don’t come here pls I asked for a inch of my hair and they cut my hair above my eyebrows and that not what I wanted if your kid is not 5 under don’t come here also I got bullied

Ke
Review №17

The stylist paid attention to what I was trying to do and gave suggestions.

24
Review №18

Booked an appointment. Stylist was 30 minutes late. Payed for and asked for a fade. Showed stylist picture. Just did my hair the way she wanted, also rushed me. Not coming back.

To
Review №19

I usually call ahead of time and get my name on the list. They get me right in within 5 minutes of showing up even if there is a crowd of people waiting so they hold true to their call ahead customer wait times. They are always friendly and easy to carry on a conversation with while they cut my hair, and I am never unhappy with the outcome

Ra
Review №20

Best eyebrow wax Ive ever had she made them look amazing everyone keeps complimenting me on my brows

Su
Review №21

Kim is awesome! She’s so friendly and has great ideas for my hair. I would recommend her to anyone.

Ta
Review №22

The girl who did my hair was professional and friendly. She knew what she was talking about and she was able to point me in the right direction of products I actually needed, instead of just trying to make a sale.

Sh
Review №23

I have been going here for 10 years and it’s been slowly declining. I received the worse haircut I have ever experienced today from this place. Stylist didn’t listen to clear direction or trimmer length or style. Doesn’t know what blending means. She also took a patch of hair from the back of my head with the trimmer which wasn’t brought to my attention until I got home and it was pointed out. Accidents occur but have the decency to admit it. I will never go back! Fully disappointed.

Mi
Review №24

My hair cut always looks exactly the way I want without sitting in the chair more than a few minutes. Very fast, efficient and professional.

Li
Review №25

Love supercuts and Kim B at batavia ny store....Kim B is professional and excellent at what she does

Ka
Review №26

My stylist took me right in. Honored my request for a towel on the sink because of neck pain. Cut my hair the way I wanted. Dried my hair because it was so cold out. She was happy and pleasant.

Br
Review №27

My stylist Kellie was great. She gave me a perfect cut and helped me choose a color that looks great. I will definitely return. Next visit I will schedule an appointment with Kellie.

Ch
Review №28

Best place to get your hair cut in Batavia. Fast and inexpensive! Great over all customer service! Nicole is the best!

Jo
Review №29

Bottom line is that they lost a dedicated customer today. I would get my haircut every week at this location and after getting my hair chopped with a poor fade I went back to have them simply fade it I was looked at as if I had 3 heads and was an inconvenience. Feeling as if youre an inconvenience is certainly not a feel good moment. I walked out and went to find another stylist. I will not be treated this way. Customer service is important and you need to learn that. Youre losing business and this is one of the reasons why.

Au
Review №30

Happy with my hair cut. I recommend asking for tori she is awesome.

Sh
Review №31

Brought my son in for a haircut. He was seen by Tori, she did a great job

Ra
Review №32

Nice atmosphere and good service at a great price

Sm
Review №33

Very polite staff. I went to show a picture of previous haircut from another place and she said thats okay, how would you like it? I told her and done in 15 minutes and perfect job. They also cut my sons hair and the other woman did an excellent job on him as well in about 20 minutes.

Sh
Review №34

Went to past shoulder to like a pixie cut, girl did a fabulous job, I feel wonderful.My third time with Tori she’s absolutely wonderful ❤️❤️

Ro
Review №35

Great place to enjoy a really fantastic haircut.

Sc
Review №36

Great woman she did fantastic job and quickly. Thank you very much!

mi
Review №37

Always good 😌

da
Review №38

Excellent service and great haircut from Kim.

Sa
Review №39

Excellent Staff! Friendly and professional. 5 Stars every time!!

Ma
Review №40

VG customer service, pricing and professionalism

Am
Review №41

As I called in the morning to ask if I needed an appointment they told me no I walked in there with my little girl and they took me right away and were amazing. They fixed the mess that great kuts did ... I recommend Supercuts as they do exactly what you ask for and are very professional and kind

Ju
Review №42

Did a good job cutting my grandsons hair. Covid friendly :)

Ma
Review №43

My fade came out great! I highly recommend Batavia’s Supercuts. I’ve been to other locations and Batavia is the best around.

Bu
Review №44

Great service, kim,I will always have kim,cut my hair!she is very kind, I hope she never leaves, shes the Best!

Wi
Review №45

Did a good job quick on the two young boys and myself. Great work.

Na
Review №46

Stylists are nice, no matter who I get. Place is clean anytime Im there. Very knowledgeable staff on the products they sell

Do
Review №47

Great service and fast.

Ke
Review №48

Every Hair cut Ive gotten at Supercuts has been SUPER ! Fast , friendly And reasonable prices. They are my go too , when Im on the go

Ji
Review №49

I love the app and how you can check in before you get there. They took us within 10 seconds of walking in the door. They talked to my 6 year old like the little respectable human that she is and asked what she wanted for her hair and took into account her opinion. She painstakingly combed through each knot in her hair with patience. Very nice women working there. I like that they brought back the loyalty punch card too.

Ma
Review №50

Fast, efficient And Listened to what I wanted in a haircut!

Ga
Review №51

I honestly cannot say enough about this place. I am a guy who knows nothing about hair styling and a bad memory about how to actually get my hair done. But the girls there are so incredibly nice to me and my incompetence. They always give great suggestions about what would look best for my head shape but then even before they do it they ask me if I am sure if thats what I want done.Plus they are fun to have a conversation with. It makes the time go by quickly.Now, I have a beard that I absolutely love and my shaver recently broke and Im not motivated enough to spend a $100 on a new shaver. So, I went to them and asked if they could touch up my beard that had become to look like a mix between a mad lumberjack and a mad hatter leprechaun. I have a hard time trusting people with my hair let alone my beard. But they did a terrific job on it. They took their time which I really appreciated.If you want to not spend a lot of money, you get more than what you pay for. They have great service, and the girls there are really great. I just wish I could remember the ones name that has been doing my hair and beard the past couple of times so that I can give her a shout out.

Te
Review №52

Kim was professional, prompt, and courteous. As she always is!

Cr
Review №53

Great placeGreat haircutNicole was very nice and professional

Ki
Review №54

Great hairstylist, very friendly and professional

Ki
Review №55

Love My New Haircut!

Ja
Review №56

Very good service

Lu
Review №57

They did exactly what I was looking for in my haircut.

El
Review №58

Update for comment: I live in Batavia. This is the correct location, Grosskopf is my married name. Also, thank you but no thank you. The offer is very nice though.Havent been here since before the pandemic but realized I never left a review.Had my hair done a couple times here. First time was good, just a trim then out the door. Second time my hair was cut uneven and I was so embarrassed to call back because the woman was so nice and I was told they would accept the fix even though it was 8 days after my cut. Which, great! Thats my fault for being a wuss about it and not calling sooner. The ding in the rating is the woman who fixed it. Lets just say she was rude, not appalling, but rude and didnt believe me when I said it was uneven until she messed with my hair. Telling me its just the way the part is. But most of the time theyre nice. I didnt even mind it was messed up to be honest, just lose the snark.

Ri
Review №59

Great people and great cut every time.

Ma
Review №60

The person that cut my hair was not social at all she messed up my hair and over charged me I will never go to super cuts again

KA
Review №61

Awesome. Got me right in and cut my hair the way I wanted. Made my eye brows look great. Hairdresser was friendly.

br
Review №62

I had a stylist named Nicole do a fade for me. Im always nervous about haircuts because sometimes they just get messed. HOWEVER this haircut was so amazing and fast. I havent felt so great after a cut in a long time. Almost reminded me of a cut back when I was in the service on post. Definetely recommend this location and Nicole. 5 stars. And of course the warm towel at the end was great!

Ma
Review №63

Little wait friendly staff, reasonable price

ma
Review №64

Kim B is great at what she does!

Ju
Review №65

They did a awesome job I was very pleased

Sh
Review №66

Finally able to get a cut. Staff was awesome and very happy with my cut

Ro
Review №67

Nice haircut for a good price

Er
Review №68

Kari is a great stylist. Definitely go and see her at the Batavia SuperCuts

Ja
Review №69

Great staff

Bi
Review №70

Always a great experience

Jo
Review №71

Very clean and friendly employees,,

Ka
Review №72

My husband needed a haircut and he usually goes to a specific barber. Supercuts got him right in, cut his hair how he likes it,and it cost less than his barber.

Ma
Review №73

Really nice and professional staff.Polite and courteous. Love how my hair looked once they were done.Coming from Miami,i was super impressed with the quality of their service and the products they used.How humble they were and it was a relaxing experience. No pulling of my hair regardless of the amount of hair that i have.Glad i came to this town for a wedding and got to do my blow dry here.😊Highly recommended

Ka
Review №74

Nice people, they cut your hair quick and accurate!

Jo
Review №75

Quick and nice cut

je
Review №76

I went there Saturday to get my eye brows waxed and I wish I could remember the girls name that did them. She had long red hair. Well In between waxing them she plucked. She was doing my left eye and I felt her pluck out WAY more then a couple hairs. Then she tells me that my left eye brow is way thinner then my right. When I walked into that place they were both equally bushy, I havent had them done in a month. Long story short she waxed/plucked half of my left eye brow off and told me thats what they looked like before I walked in there. I got so pissed that she wouldnt admit to doing it I was shaking. She blamed it on since she took so much off the bottom and top and since they are thin it was completely bald in the middle. Funny because I usually get them done twice a month and Ive NEVER had a problem with half of my eye brow missing because of the thinness. I wouldnt be so Mad if she would have just admitted to it. So yeah dont get your eye brows done there or else youll turn into one of those girls that has to draw her own damn eye brows on...like me.

Jo
Review №77

Was able to get us in on a busy day without waiting forever.

Br
Review №78

When ask for trim I dont get a trim it is shorter then I want it but I like it athor then that thx for doing my hair and there is no athor complaints you guys are nice and keep up the good work sorry I did not give five star 👍⭐⭐⭐

Za
Review №79

Ive been to super cuts my whole life. Only place I would go. Last hair cut was the worst I have ever received. Wont be back

Ba
Review №80

Nikki is an awesome hair stylist...she is quick and does an excellent job! Never disappointed!

Am
Review №81

Did a fantastic job at a decent price

ca
Review №82

Today my husband and I went to super cuts. He got a hair cut and i got highlights and a hair cut. We wont be going back. I am very unsatisfied with my hair. The hair dresser cut my hair uneven and we had to go to a different salon just to have them fix it... also while we were there nicole the one hairdresser made us feel very unwelcomed. We paid 170 dollars for everything and the whole time we were there kept getting stared at. Also while there I noticed that when nicole was cutting someones hair she was talking on her phone while doing it. Unprofessional. Very rude. I felt like we were being rushed out the door. My hair looks like a kindergartner did it. I am not happy at all. I showed pictures of what I wanted and got completly different. My highlights I asked for a blonde with silver in it. I did leave with blonde but I also left with a tint of blue in my hair and for some reason the hair dresser decided to put brown hair dye in my hair when my hair is ALREADY brown.

St
Review №83

They have good prices, call ahead appointments, and walk-ins.

He
Review №84

They are nice people. Quick, and friendly!

De
Review №85

Every time I have been there the staff have been kind and helpful. They are knowledgeable and I have loved my hair style.

Ti
Review №86

Always satisfied with my hair after going here!

Pe
Review №87

I came in with a challenge and Nikki did an amazing job!

de
Review №88

Reasonable prices, and walk ins accepted

Sh
Review №89

They cut my hair way shorter than I wanted they only did one layer when I wanted three layers

Br
Review №90

Nicole gets me in and out, great service and cut.

Pe
Review №91

Karissa did a awesome job,very thorough about evenness

Ma
Review №92

Good place for a quick cut.

Am
Review №93

Very friendly and great work

Ca
Review №94

Outstanding, very friendly and Manager is best ever.

Ja
Review №95

Good experience. The manager is very friendly and helpful.

As
Review №96

Did a great job on my hair!

Ch
Review №97

In and out service, great staff

Yv
Review №98

Quick and friendly service

Br
Review №99

Good people and good cuts.

Sh
Review №100

Amazing customer service

Information
9 Photos
100 Comments
4.2 Rating
  • Address:8351 Lewiston Rd #4, Batavia, NY 14020, United States
  • Site:https://www.supercuts.com/locations/ny/batavia/tops-plaza-haircuts-82289.html
  • Phone:+1 585-345-0441
Categories
  • Beauty salon
  • Barber shop
  • Hair salon
  • Waxing hair removal service
Working hours
  • Monday:9am–7pm
  • Tuesday:9am–7pm
  • Wednesday:9am–6pm
  • Thursday:9am–4pm
  • Friday:9am–7pm
  • Saturday:9am–7pm
  • Sunday:9am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Payments
  • Debit cards:Yes
Similar organizations