I give them a three star because I was supposed too get a call back the next two weeks but didn’t and it’s been a whole month now. I want too call them but they are always closed or they didn’t answer the phone 🥲 but I really want and need braces so I might call early in the morning! But a month age it was good customer service and they where happy and engaging through the whole consultation process.

LOVE...Dr. Faleye!! Had to post my review as I know these can attract unreasonable reviews. I believe our mindset going into these must be very balanced and transparent. My Experience was Excellent, reassuring and Life Changing!! Thanks to Dr. Faleye and her team for fixing my smile and a long overdue desire to straighten my teeth!!

I have been trying to make an appointment forever to go back and get my braces done but due to Covid I understand that issue. I’ve had to reschedule due to having the appointment months out and not getting a reminder call since the first time I went to get the braces on. My insurance had been paying but I haven’t been seen at all. All I would like to do is get the normal appointments so that I can complete this process for my braces. If you see this comment, please reach out and call because I call and it just rings and then your closed.Update: I was able to finally get an appointment and a callback to rectify the issue and an apology. I truly appreciate them and I was handled with efficiency and expeditiously! Thank you so much!!!

Honestly would not recommend. the dental assistants just gossip about their personal life 90% of the time I’m surprised if they even know what they’re doing. the doctor; would not recommend doesn’t inform the parents about anything. never ever even spoke to my mother. horrible, horrible, horrible. save yourself go somewhere elseee.

Yes, Yes, Yes love this place everyone is so friendly and professional. Get you in/out in a timely manner. Cant wait until I have my braces removed. Keep up the good work😁😁

I LOVE LOVE LOVE DR FALEYE AND HER STAFF! SHE IS PRICED VERY REASONABLE AND THEY HAVE YOU IN AND OUT. I WOULD SCHEDULE MY APPOINTMENTS ON MY LUNCH BREAK AND STILL HAD TIME LEFT OVER. I WANNA GET BRACES AGAIN JUST TO BE AROUND THEM LOL. MY BRACES HAVE BEEN OFF A WHILE BUT THEY STILL KNOW ME BY NAME WHENEVER I GO IN FOR AN ADJUSTMENT ON MY RETAINER. GO HERE SHE IS THE BEST YOU WONT REGRET IT. ANYBODY THAT ASKS ABOUT AN ORTHODONTIST I REFER TO HER ALWAYS!!!!

I would not refer anyone to this ortho. The service and staff is really bad. I really disliked this orthodontist because Dr. Faleye never does her own work her assistants do all the work. I was very dissatisfied with my results.Also, the wait time is ridiculous and the staff is very unprofessional. All they do is sit up and talk about all their business while doing your teeth. Beware please don’t go here! Do yourself a favor a find a better orthodontist.

My first time here was good and the dental assistant was very nice and helpful. Now today I go back for my 6 weeks check up and Tiffany (one of the dental assistants are changing out my rubber bands. As she prepared to assist me she put on gloves and grab all needed material (open and closing drawers). She proceeded to assist me with out changing her gloves (no big deal everybody gets side track). I politely asked her to change her gloves (I don’t want your hands in my mouth with the same gloves on that you just touched draw handles and chairs with). She responded, “you the one coughing! You can reschedule if you like”. FYI, I was trying to breathe. Thank god it wasn’t due to a medicalCondition. Long story short, she was offended because I asked her to change her gloves before touching my mouth and Dr Faleye basically told me I had no choice but to let her service me or I can leave because it was time for lunch. Needless to say, she did change her gloves and I let her service me due to me already paying. However, I will not be back. I will be taking my money elsewhere especially since I’m paying out of pocket. Customer service is everything and that is something the doctor and her assistant Tiffany lacks. If you not big on customer service, then go ahead, but if you like good customer service as well as a good product THIS IS NOT THE PLACE. In addition, I asked for another dental assistant and dr faleye stated Tiffany had 10 years experience as if that made her behavior okay. It’s too many virus and germs going on for a place such as a orthodontic Clinic not to practice good hygiene. TAKE YOUR MONEY ELSEWHERE.3/22 update: Dr Faleye reaches out to me the next morning after I posted the above review (not sure if she saw it) but she wanted to apologize. She said she thought about it and she owned up to not handling the situation correctly. I was not looking for any compensation except the dental assistant be more cautious and have better safe and health practices. In addition, she cancelled my next payment. I do believe in second chances so I will give her one more try hopefully it won’t happen again but Tiffany could Nevvvvvva. I requested I’m never to be put on her column again. There is no telling how many times she has touch nasty things and then put her hands in somebody mouth, I don’t trust her!!! I saw her when I went to the office after speaking to the Dr. and she just side eyed me. She didn’t not even have the decency to wrong her right. She’s just a bad seed in a good facility for now.

Absolutely love her. She’s reasonable, she works with you when it comes to prices.. Someone who actually desires to help. And she’s friendly and really nice! (Btw: she has two locations in TN)

My daughter went to this dentist to see about braces. They took 2 xrays and didnt even do an exam. Sent in the exam information and a request for braces. Never sent the xrays or a narrative. They called and told me she was denied and I was told they would send in an appeal but they never did. So now I have to take my daughter to another orthodontist to get this done right.

Shes amazing and very nice and works with you on prices! She understands you health is your main concern I LUV HER😍😍

Best person for the job , very respectful

Very professional and friendly staff.

Besssttt