I have a fear of having blood drawn after a bad past experience (not here), so I was very nervous about my appointment. I arrived early, checked in, and I was called for my appointment within minutes. Tracy was very professional and she made me feel at ease. It was over before I knew it. Thanks Tracy!

Great place. Sometimes they are in a hurry and the black and blue mark on your arm shows it. Other than that really nice people

Like others here I have had my Doctors orders misplaced by this outfit. The one lab tech is particularly spunky about it. Dismisses anyone just says fax never got through. I sense she doesnt care.When I called the regional manager about it. The rep lodged the request and advised that they would call me back. They never did.Found out this past week that they never returned my lab test from September to my Doctor. I had to show my Doctor the results through the app. Unacceptable.I am a disabled veteran and this place makes my life very difficult to manage.I feel with sincerity that this place should be shut down.

I wish I had read these reviews before going. Each of the review comments were my experience as well. You would hope these things would have been corrected after others experiences were “brought to their attention”. One of the lab technicians shoved a business card in our faces saying in a LOUD voice that after the first of the year, appointments were required. When the voicemail for quest says that “walk-ins are welcome”. Then, they had misplaced our order, as well. I said to the technician, I don’t appreciate you being rude to us, as we were following the exact procedure we were told to do. She proceeds to tell my daughter and I that she doesn’t have to serve us and would refuse to let me in with my daughter. Screaming at us with other patients in the waiting room. Then, with her loud voice we could hear her continue to talk badly about us to other people in the back. And we also waited over an hour after this, for a fasting lab test. Talk about no patient confidentiality! I hope there is a camera that captured all this and that a manager reviews it (12/31 at 10:15 am). I will never go there again.

I had an appointment at 8:30am, I was a few minutes early. I checked in at the kiosk and was taken back to have my wellness bloodwork done in two minutes. The nurse was extremely friendly, and I was in and out of my appointment in around 10 minutes. Overall it was a good experience.

This place is horrible. Appointments encouraged means if anyone has an appointment and you dont, you are left sitting there for literally HOURS. They will not filter a walk-in into the rotation at all. Someone who has an appointment for ANY time that day will be taken before you even if youve been there waiting hours. Also, I guess Quest doesnt feel the need to pay attention to customer service since theyre kind of the only game in town. There was ONE person working in the entire building. If you can find another lab, try and go anywhere but here.

Fax machine is backed up even when nobody else is on the waiting list.

Thank you for your work. I was treated timely and professionally.

Very lousy phone service. Listening for 30+ min. to advertisements and unnecessary instructions. Worse than a low end retail store.

I tried scheduling an appointment, but there werent any available, so I decided to test my luck by going to the clinic. After the initial check in, I was in an out of there within 15 mins. The staff at this location were very kind and friendly.

I have been going for years every 2-3 months. Everyone is so nice and personable. I don’t think I ever sat long enough in the waiting room to even open a magazine. The location is perfect too.

2nd year in a row that they misplaced my doctors orders for lab work.

Very clean, very friendly, and wide range of appointment types. However, patient service is BEYOND slow.