Terrible!1 - THEE WORST front desk staff. So incredibly rude. Always has an attitude.2 - Somehow this is a teaching office so doctors come on for 3 years and theyre out. Its concerning because most, not all, doctors Ive encountered are the worst, so I dont really think they should be teaching anything.3 - The doctors dont listen to you as a patient. They treat you based on how much money they can get out of you.Ive been a patient here for several years because of Dr. Lobo, but now that hes gone, this new doctor is trash.

I have been going to Barberton Family Practice since 1982 - I was inside my mothers belly! I had positive experiences there as a kid. As an adult, I have only been charged a regular primary care office visit. Well that isnt the case anymore :( The last couple times I have went there, they have charged me as an outpatient. In August, I went to have a facial wart removed. Two doctors looked at it and referred me to a dermatologist to have it removed. I got charged $62.00. What a rip off!! I was also there back in December, and I got a bill for over $900 to get a couple shots!!! I will be looking for a new primary care doctor. Barberton Family Practice will be losing a patient of almost 40 years.

Ive tried to be patient with this office, but they have severe communication issues. I was ordered lab work in October. I had it done at a hospital I felt comfortable with on November 2, 2020. This office called me on 4 separate occasions requesting that I get the lab work done. I called them back and told them when and where I had it done and even contacted the hospital and they insisted they sent results to my doctor. On January 5 I get a phone call from a nurse working from home requesting that I get lab work done. Are you serious? Get your act together. Worst doctors office I ever went to. By the way, my results were perfect. The hospital gave them to me. Please dont call me ever again.

Ive been visiting this doctors office ever since my mom passed away when I was 18 (5 years now) and had to figure things out on my own. Everyone is so friendly and welcoming, I enjoy visiting here. Now I have a child of my own that visits this office for all of his checkups and everyone there comments on his hair and how theyd love to babysit him. Its like a bug family there and I wouldnt pick anywhere else to take my son.

EDIT: yeah disregard my review from before. Got the fun surprise of calling for an appointment, and when I said my doctor’s name there was a lot of confusion. No one had heard of my doctor. I had just seen her 5 months ago.They then said that they completely shuffled the doctors around. I was never notified they changed my doctor. I was never given a letter, a phone call, heck an EMAIL.They assigned me to a random doctor, and when I tried to make an appointment with HER they said “Oh we’ll just schedule with another doctor.” Y’all can assign me to all these random doctors but not my original doctor???? Who according to the website still works there?Changing practices immediately because this is so unprofessional I’m still blown away. Do not use this company.—————- review below was MONTHS prior but I’ll keep it to show you all how they don’t care about their patients at all —————-I’m not sure why this place gets a bad rep. The staff are very kind and friendly, and my doctor is absolutely lovely and makes me feel listened to and important. It’s conveniently in the hospital with a pharmacy down stairs, so I don’t even have to leave the building to get my medications. Overall have had great experiences here.

Doctor Lobo And his team are wonderful he’s a great doctor he’s knowledgeable and very informative and thorough couldn’t have a better family doctor!Thank you!

I Love The Staff And The Doctors Are Wonderful 🙂

Receptionist are mean , disrespectful . No one cares but one nurse .

I love my Dr and everyone Ive come into contact with there. My Dr listens to me, and I dont have to make 5 different appointments for different complaints, we get it all taken care of at 1 appointment!

Doctors are proficient, but the office staff never answers the phone. Ever. You are guaranteed to wait on hold for a long time, and then be sent to their answering service. The people at the answering service have very little ability to do things other than take a message. Not their fault- theyre an answering service, not office staff. If it were possible to actually get in touch with someone at the office when needed, I would rate higher. But when it comes down to it, I need to be able to schedule appointments, get in touch with doctors, request medication refills, etc. for my five kids within minutes. I do not have time to wait on hold for 10 plus minutes only to be sent to an answering service who cannot necessarily do what I need done.In addition, half the time when the answering service takes a message, the office never calls back. Very poor service. After having gone there for a year, I will now be transferring my children back to the pediatrician we saw before, even though its farther from our home. Its worth the drive, to go to an office where you can contact the staff on your first try, get an appointment within a reasonable amount of time, and deal with competent people.

I have had nothing but positive experiences. Yes they are busy with multiple doctors. Yes they have an answering service when the lines are busy at the main office. Never had a problem getting my prescriptions refilled, never had a problem making an appointment and the staff has always been friendly and attentive. I have been going here for 15 years.

Dont waste your time going to barberton family practice. They are the worst family practice ive ever been to. Save your time and your money. You will never see the same doctor. And if you dont go every month they treat you lile a new patient.

Weve been looking for a new family doctor for a few years now (Ive needed one since I moved to town, my husband needed one... mainly because his old doctor is, well. He was a good doctor ~BEFORE~ the stroke is never what you want to hear!) and after some calling around I was actually suggested the Barberton Family Practice (located in the hospital) by a few nurses at ~other~ clinics! Since I was sick, they got me in the very next day. The staff is fabulous - efficient, quick to get you passed on through to who you need to see, and the Dr (Dr Khalid Sindu - who was excellent.) I saw listened and dealt with the issue quickly. The only thing some people might not realize when they call is it IS a teaching practice, you will see residents along with the doctor. But they are polite and give you the choice if you are comfortable with them staying or not. And knowing its your call makes it a lot easier to deal with. In the case of myself and my husband, residents are actually nice to see - both they and the doctors are closer to our ages so it was rather pleasant to be treated like a peer - not a sick truculent child who was expected to simply speak only when spoken to and do as they are told. (Can you tell Ive had some bad experiences with the medical field?) As much as I loathe GOING to the doctor, Im glad I finally found the BFP. Took me a few years living in the area, but I have found my families medical provider. Really excellent people working there. (Seriously - the doctor was great, but as everyone knows the real power behind the needles are the nurses. And the nurses and other staff? Amazingly friendly and great at the job.)

I took my son, who has been a patient for the past 8 years, to get his 7th grade immunizations. Heres how it went: Arrived 15 minutes early, as you should. (Dont want to screw up their appointment schedule. THEIR time is important.) Waited about 30 minutes, then was called to the back. Registration. No problem. Until it took 24 minutes to register that a patient of 8 years was there for his appointment. NO new insurance, address, phone, etc. Once completed, sent back to waiting room. 16 more minutes. When in the exam room the nurse told me that the immunization I had made the appointment to get was already given in 2011. I showed her the paper the school had given me and she said they were wrong, they didnt understand about vaccines. She left the room, presumably to get the vaccines. Wait, wait, wait. Trying to teach my son patience, even though I myself am getting pretty steamed. Enter the doctor. Talked for 14 minutes. He leaves. Finally! The nurse will SURELY be back to give shots any minute now. NOPE. At the 1 hour and 45 minute total appt time I had to go find the doctor. 12 more minutes. When the shots were finished we were sent to checkout, but had to wait another 23 minutes to get a letter for him to be allowed to carry his inhaler at school, even though I had mentioned it to registration, the nurse, and the doctor.Now hes being excluded from school because HE HASNT HAD THE IMMUNIZATIONS REQUIRED BY LAW. Because I thought the doctors office must know better than the school what shots THEIR patient needed. This was a great office years ago, but it most definitely has changed. Dont risk your health or waste your time by going to this office.

Office staff is always rude and unorganized. Last appointment I attempted to make they wanted me to verify my childs phone number..? Why? In the end, the hung up on me... And then shut the phones down a half hour before they were closed. The time previous I made an appt for a depo shot. They gave the previous shot but rescheduled it too soon, so the day of the appointment they called and told me to reschedule... the time before that, we were literally in there for 2 hours...... havent had a pleasant experience there yet, although I was told years ago it was a good place to go. Looking for a new doctor for my step daughter.

Ive been trying to change my prescription and they have given me hell over it its been over a week sinse Ive asked and finally their doing it after like 7 phone calls back and forth . Maybe they dont have enough doctors or something. Im adding this part after being their patient for two months this place is terrible the staff are rude and I never get my prescription refilled on time my prescription was saposed to be filled one the 1st but they cant get me in until the 17th! Theres no point

These incompetent fools would not listen to me about my daughters continual eye discharge that she had for at least nine months. Over nine months of thick yellow discharge that would encrust her eyes shut and they claimed was not a problem. Then, finally they got sick of me complaining and prescribed her a strong antibiotic without even testing her blood or taking any swabs to see if she had an infection. Then, when I gave it to her she became severely dehydrated. I took her to the same hospital that prescribed the medicine and they told me that they couldnt take care of someone so young and that I had to find a way out to Akron. After an hour later waiting for a cab, Childrens Hospital ER staff informed me that the antibiotic wasnt even to be given to children under the age of seven years old, and even then in only extreme cases. They had this ER nurse so irate I could hear her cursing for a good ten minutes. My baby was under a year old. They tried to kill her.

I called them to schedule an appointment for my son a black woman answered the phone and said let me see if we have anything available and had me on the phone waiting 25 minutes and as soon as their closing time came she hung up on me,another woman got smart with me because I wanted a doctor excuse for my daughter and I didnt remember what floor it was on,the doctors are great the staff are horrible I would suggest Chippa Broadway over by east market

I will never go here again I found me a new doctor to go too some one who I wont have to change every six months I like where I go to now

So annoying that they are constantly changing the doctor you see. Not to mention you feel rushed and unimportant the whole time. I will be looking else where for a doctor. Wish I would of made the move sooner