user
Carolyn J. Pass MD
1001 Pine Heights Ave #301, Baltimore, MD 21229, United States
Appearance

Comments
Se
Review №1

1 Star is the best I can do. Had my first visit and was referred to another practice. Her resume says at least 45 years of experience and she said someone else would do a better job. I waited a month for the visit.

Ke
Review №2

Lets start at the beginning, the office is old looking and the staff is not warming whatsoever. I was seen an hour and a half after my original appointment time after hearing Dr. Pass in the next room conversing with her patient but when i was finally seen i was told i could only bring up 3 points of issue. Seeing as though this was my first Dermatology appointment i wanted to ask questions. I recently went to see a different dermatologist and there was no comparison in care i got all my questions answered and what Dr. Pass said there was nothing she can do for me my current dermatologist gave me a solution and broke down what was happening to my body. DO NOT WASTE YOUR TIME HERE!!! Her knowledge is as outdated as her waiting room.

Jo
Review №3

I have been seeing Dr Pass for years on and off , diagnoses is on the spot before biopsy results are back. She and her staff are always helpful, polite and have been with her many years should tell you something about this Dr. The best!

An
Review №4

Avoid if you can- I went in for adult hormonal acne and saw no improvement in the year I was there. She gave me the same prescriptions over and over again without trying anything new and said I looked great. I did not look great .....Wait times are abysmal for her office too get early morning or evening or plan on waiting for an hour.Fun fact they put me into collections for an unpaid balance instead of sending me a bill in the mail or calling.

Jo
Review №5

The staff there is rude. When I walked in and said good morning, they said nothing. I waited 45 minutes before I was finally brought to the back and waited another 10 minutes before I finally got up and left. Not to mention this office is dirty and outdated. Don’t waste your time.

Kh
Review №6

I will NEVER recommend this Dr. She lied to my insurance company about the reason for my visit as well as listing prescriptions that she NEVER wrote for me!! In the end, she paid the bill that she sent me out of good faith. Good faith? No, she was guilty and did not want the issue to be escalated. I dont care how many years of experience she has, what she did to me (regardless of how small it may be to her) was extremely unprofessional and I hope I was the first and last patient that happened to, even though I wont be surprised if Im not!

Na
Review №7

I went in today for the first time today. I noticed right off the back that it was super busy. So I expected to wait a while. The ladies that work the front desk and assist the doctor were very nice. While it took 1.5 hours to be seen, I was very satisfied with the level of service Doctor Pass gives as well as her assistants. If you dont expect to wait to be seen, well then you are a moron. Skin Cancer is huge and many people are seeking the expertise of Dermatologists. I only rated 4 stars because the wait was a bit long but... The Doctor cared, she took her time. She explained the type of skin cancers and what to look out for. She also suggested some creams to help with some other skin problems. If you give the Doctor a bad review because its busy, you are really an idiot. Once seen, the care is what matters.

Bo
Review №8

Super knowledgeable dermatologist. She has helped keep my skin cancers under control. I would suggest early morning or late evening appointments. Some patients she sees are getting new information that requires an explanation.

Mi
Review №9

I do not recommend. Front office staff combative and does not inform or receive new patients well. Terrible customer service.

Je
Review №10

Dr Pass is great. She has always been polite, informative and very friendly. She seems genuinely concerned with your well being and keeping your educated on your treatment and conditions.However, I have to admit that scheduling and timeliness of appointments is very bad at BOTH locations. Ive had 5 appointments with Dr Pass, using both locations where she sees patients. My SHORTEST wait time to see her has been 45 min PAST my scheduled appointment time. In other words, my appointment was at 9am, but I didnt see her until 945am even though I was there early. My other wait times have been 2.5 hours, 1.5 hours, 1 hour, and 1.45 hours. Even though I have a scheduled appointment, show up early and am fully prepared and checked in well before my appointment time, I usually wait almost an hour and half before I even get to see the Dr. My appointments take no more than 5 mins so the waits are way out of line. There are no medical emergencies causing the delays; it happens at both locations. Be prepared to walk into a full waiting room with at least 7-8 people ahead of you and sit there for at least an hour before you will see the Dr.None of the staff seem to acknowledge this extensive wait time, no one apologies or even gives a brief update to let you know if you will be seen anytime soon. Office staff are nice, but sometimes seem preoccupied with other things like scheduling personal lunches rather then attending to patients waiting in front of them to check out.

Gi
Review №11

She doesnt even deserve one star. To begin with, being that I was a new patient, she came in and got right into her cancer scare speech and using sunblock. She came across as cold and abrasive. Her office is old and dirty-exam rooms have carpeting gross! She addressed my issue and when I asked her a question about another area on my skin her response was didnt you come in for xyx. Anything I asked her her response was rude and short. And yes just like 90% of the other reviewers i did have to wait Over an hour past my appointment time until I was seen. To the reviewer that believes waiting over an hour is ok, youre the true moron. You have a choice when it comes to your providers people- dont settle for this trash.

Da
Review №12

This women is awful. Please do not waste your time with her. She is rude, the place is dirty and she does not know what she is talking about. Not surprise that she was rated low. I never write reviews, but I had to write one for her.

Ha
Review №13

Like others have said, do not waste your time here. The amount of time you have to wait is ridiculous. No matter what time you come you have to wait at least an hour and then when you do get called back you are waiting at least another ten to twenty minutes. When you were finally seen it only took a total of five minutes for her to diagnose me and give me medication that somewhat did its job. So unless you like waiting I would not go here.

Ju
Review №14

Dr. Pass is very caring, and effective. She resolved my sons skin problem.

Ch
Review №15

Yes Dr. Pass is very Busy however she is also very Knowledgeable

Am
Review №16

It took 6 weeks to get an appointment and then when I arrived I waited over an hour in the waiting room. The actual appointment lasted less than 15 minutes. Super busy office!

Information
7 Photos
16 Comments
2.3 Rating
  • Address:1001 Pine Heights Ave #301, Baltimore, MD 21229, United States
  • Site:http://www.yourhealthyskin.com/
  • Phone:+1 410-525-1515
Categories
  • Dermatologist
  • Skin care clinic
Working hours
  • Monday:Closed
  • Tuesday:8am–5:30pm
  • Wednesday:8am–4pm
  • Thursday:8am–4pm
  • Friday:8am–4pm
  • Saturday:8am–4pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
Similar organizations