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GTOs Alignment
11416 Lake June Rd, Balch Springs, TX 75180, United States
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di
Review №1

Do not take your vehicle to GTO Alignment . This shop only cares about taking your money and not customer satisfaction. I brought my vehicle in to get check on a shaking issue and they charge me $500 and they didn’t fix a thing. My car still shakes the same way it did before I brought in. The sad part is that when I went to pick up the car I wanted to test it and they didn’t allow me. The guy there Roberto (owner) kept saying to me that they don’t play guessing games when they fix the cars and that my car was fixed- he said this in a very arrogant tone. Eventually I end up paying him and to my surprise when I went for a test drive, nothing had change . My car still shakes so I ended up leaving with the same problem and paying them $500 . I sure they never took the car for a ride to actually see what was wrong with it. Don’t t waste your time and money with this shop. I would give them a zero if I had the option.

ja
Review №2

I came in for A/c services and the guy, after look at my vehicle told me is just the a/c fluid that is to be added and some cleaning. I ask him if anything was wrong, he said no. When he was done in close to 30mins, he charge 65 dollars. I didnt leave his park lot an a/c was not working. Told him, he said l should run for the a/c to come on. It never did, took back the car to him ,, and he refused to give back my money scanner.. Beware of GTO garage.

Ch
Review №3

Brought my car to get mufflers installed and didnt get anything done to it. his mistake and then wants to not do business.told me my car was ready and jus to get Here and find he didnt do the work after all

Ja
Review №4

This place is horrible they sell cars that have been in a a bad reck that they fixed they try to charge u the full price as if it was a brand new car the managers very rude don’t not buy a car from here I repeat do not buy your car from here it’s a bad idea they do horrible maintenance service on there cars

Ma
Review №5

Best mechanic shop! They are very quick and have reasonable prices. They took the time to explain what needed to be done in my car.Will definitely go back! 👌

fo
Review №6

I bought a used car there this April. I got a great price and reliable car I ever wish for commuting to work. The owner is very serious when it comes to fixing cars. He had it done just like he had his own. If you have any problem or question just ask. He is a friendly man. Thanks very much..Mr. Roberto. Very satisfied with your prices and services.

Ob
Review №7

Ive had some good experiences here. Ill let them do easy stuff like muffler repair brakes and thermostats. This is a good pit stop. When it comes to major stuff, I recommend going to Firestone where there is a guarantee. The prices here are reasonable for non major repairs. The same things Ive had done here is a fraction of the cost of Firestone. With this being said, you should decide where to go for certain repairs where you can save money on things that the big guys will charge out your ass.

Mr
Review №8

Worst customer service, not professional at all. Came up with every excuse as to why the vehicle was not ready. Not happy at all.

Ce
Review №9

NOT A GOOD PLACE TO TAKE YOUR CAR HERE!!! THEIR JUST TRYING TO TAKE YOUR MONEY & HORRIBLE SERVICE!! DONT TRUST THEM!

An
Review №10

Dont come here ever they over charge the owner will call your car junk right in front of you they say they put on new rotors but put used ones on or dont even put them on at all and just rotate them. They stay drinking and like if youre in the club or something.Please do not come here save your money and your life!!!!

Ed
Review №11

Took my truck there 5 months ago or so for an alignment and had to buy almost 500$ worth of parts fair. But i took it last week for another alignment and the same guy that did the first job pointed at the new parts that he told me to buy and said i had to replace them and this time he said id be around 700$. Oh and the fact that you have to approach them to get service should say alot about them.

Cl
Review №12

A friend recommended this. I got Body shop work done here and they do a great job❤️❤️ Thinking of taking my car for mechanic work.

BR
Review №13

I will not go back to this place , AWFUL!!I replace all suspension parts on my van and when they finish the work the van was driving even worse alleging the van needed chassis repair when I knew that was not true , just neede to time up the alignment, not to mess it up !! And their attitude is terrible , the owner treats you very unprofessionally , totally bad attitude.

ob
Review №14

Poor service, poor management. I dont recommend this place, owner or manager very aggressive and rude with customers. I pay for service I never ask for free service.

Fe
Review №15

I have been taking my high mileage Accord here for repairs for a few years. They are knowledgeable and their pricing is always fair.

Ig
Review №16

DO NOT GO HERE!! I came for an alignment on my 2000 pickup truck. I had already replaced several worn suspension components that were confirmed to be worn somewhere else. All suspension components were now tight. I brought it in. They took 2 hours to align, taking their time constantly walking around talking to people. I finally got my truck. I asked for the alignment printout, the guy said he forgot and couldnt get it anymore. He tried charging me $80 when another guy there had already told me $65. They tried upselling me work on my exhaust I didnt even need! I have a dumped exhaust and he tried telling me that is not state inspection compliant. He wanted $100 to redo it! This is certainly not true! It is most certainly compliant! When I finally drove it I found the alignment was much worse than before! I took it back the next day. They were very hostile about it. Insulting my truck and saying I had loose components. They tried blaming it on me saying I moved the alignment on purpose. I finally got them to agree to recheck the alignment. When they did I was able to see the screen. NONE OF THE READINGS WERE WITHIN SPECS!! The owner was very hostile and insulting me as if I aligned it in the first place!! I will be reporting them to the better business beureu. Again DO NOT GO HERE!!!

an
Review №17

THEY FORCED A WRONG PART ON MY CAR N NOW THEY ARE SAYING A NEEDED A NEW PART N THATS WHY MY CAR MESSED UP MORE BUT I WENT TO ANOTHER MECHANIC AND TOLD ME THAT THESE PPL WERE LYING TO ME THERE WAS NOTHING WRONG WITH THE PART THEY SAID WAS BAD AND THAT THEY FORCED THE WRONG SIZE PIPE ON MY CAR N THATS THE REASON MY DAMN MUFFLER FELL OFF MY DAMN CAR! THE MANAGER ROBERTO RUDELY TOLD ME I COULD DO WHATEVER I WANTED N I COULD CALL WHO EVER I WANTED BCUZ HE DIDNT CARE ! CLEARLY!!!

Da
Review №18

Do NOT come here the owner will just ignore you if he doesn’t want doesn’t want to attend you. VERY BAD service every time I go they are always drinking Beer NOT PROFESSIONAL. I WENT WITH MY LITTLE BROTHER he told me he was scared of one of the workers cause he was drunk and starting at him. BAD CUSTOMER SERVICE!!!! Owner ignored me I wanted to buy some wheels off a car and said I’m not in a hurry to sell them come next time. So he said they Morning to come in. I called to make sure they didn’t forget and they said they’ll be ready for pick up in an hour and then I went and they haven’t even tried to get the wheels ready.

Fe
Review №19

They have a great team good service and the best thing good prices they do the job on time for me GTOs is the best mechanic service that Ive been going through

Mi
Review №20

Take heed to all post below. These guys tried haggling me over price for my alignment (going back in forth in English & Spanish) then once alignment was done (incorrectly might I add) they wanted me to pay to have it done again and said it was my fault for not checking! Unbelievable! Dont waist your time here.***They DO NOT honor their warranty***

Ki
Review №21

The check engine light on my 2015 f150 is on 6 hours after getting an oil change from this awful place. DONT WASTE YOUR MONEY HERE!!

Sh
Review №22

DROVE A HOUR HERE & THEY QUOTED ME A PRICE OVER THE PHONE & THE OWNER QUOTED ME ANOTHER PRICE DO NOT RECOMMEND THIS PLACE THEY DO NOT CARE ... DO NOT DO BUSINESS I SHOULDVE READ THE REVIEWS AT FIRST !

El
Review №23

Fair prices always reasonable timing

Wa
Review №24

The only place where I get my mufflers at. The only place I trust they put on the right mufflers

SH
Review №25

Coming back for sure!!

Lu
Review №26

The worst place Ive ever been, I went to have the car alignment checked, they charged me 65 and they left me worse, it was all on one side, the car doesnt work, dont go, they just charge for a bad job.

He
Review №27

The worst place to go came by alignment of a beetle and it turns out that I wanted to change shock absorbers and control arm because if not the alignment could not be done, not trusting in that I went to a Volkswagen dealership and it turns out that everything was fine I do not need anything from That in the end the GTO only took 20 dollars from me for the diagnosis, thieves who knows how many have not done it like this ...The worst place to go came by alignment of a beetle and it turns out that I wanted to change shock absorbers and control arm because if not the alignment could not be done, not trusting in that I went to a Volkswagen dealership and it turns out that everything was fine I do not need anything from That in the end the GTO only took 20 dollars from me for the diagnosis, thieves who knows how many have not done it like that

Information
19 Photos
27 Comments
2.9 Rating
  • Address:11416 Lake June Rd, Balch Springs, TX 75180, United States
  • Site:http://www.gtosalignment.com/
  • Phone:+1 214-840-9351
Categories
  • Diagnostic center
  • Auto body shop
  • Auto repair shop
  • Engine rebuilding service
  • Oil change service
  • Painting
  • Tire shop
  • Transmission shop
  • Truck repair shop
  • Used tire shop
Working hours
  • Monday:Closed
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:8am–6pm
  • Saturday:8am–6pm
  • Sunday:8am–5pm
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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