All appointments are virtual until you need blood work. Policy doesnt make sense so found an online place that will get prep to you a lot faster and its all done via mail from your home. Disappointed in the Kind Clinics decision to make this their policy.

Usually use the north austin clinic, but I was booked for an appointment at this location. nice staff. I was in and out within 5 minutes for blood work (testosterone levels). the guy that took my blood was cool.

They are awesome! Super helpful and truly kind. I totally recommend them!

The kindest (ironic, I know) group of individuals you’ll meet. They’re informative without making you feel judged. They’ll always take good care of you. Thank y’all for being the best!

I cant say enough positive things about my experience at the Kind Clinic. Everyone I came into contact with was friendly, professional, and helpful. As a community oriented organization, they provide accessible, vital services to everyone regardless of insurance status. Health care professionals provide useful, actionable information without judgement. So appreciative!

The best medical experience I’ve had! Everyone I talked to was so nice and helpful and the appointment was so quick and easy! It was a very wonderful experience

Dr. Wright is an amazing doctor. He listens to concerns and is ready to help any way he can! I couldnt be happier with the way he has handled my treatment!

Made me feel so welcomed! Amazing place so glad I found it :)

Everyone is respectful and friendly. The Kind Clinic is always on top of it. So much so that I am reminded multiple times for my appointments by emails, texts and phone calls. A little too many, but ultimately that is a small thing. Ive thing I would suggest is a statement in those communications that you can ignore this request if all your information remains the same.

Even when I lived in Dallas I’d find a way to keep my appointment in Austin. This is before their expansion. I love the sense of community and service I get here. It’s unlike any other that I’ve experienced. Thank you, KIND Clinic.

This amazing group offers an unbelievable free service that provides everything you need to know about STIs to prevention medicine and continuous support. Thank you so much to those who developed this business and supports its enrichment of our safety.

The staff here was so kind and they got me in and out extremely quickly. My experience was with Steven and he was informative, respectful, and made my time at Kind smooth and comfortable.

This clinic meets all of my wellness needs and everyone is so friendly, knowledgeable and helpful.... and always kind. I would recommend this clinic to anyone, but especially anyone in the LGBTQ community. Im not sure where Id go if this clinic wasnt there.

The overall experience is great. I felt like Abby when she makes an appointment at the DMV in Broad City Episode. The staff is so friendly and makes sure you feel comfortable. The best experience so far in any clinic.

Been with kind clinic for 2 year with my fiancé and Ive had the worst experience trying to contact them they sent us the wrong prescription after explaining to them our situation via voice mail because they wont anwaser our calls and emails very disappointing would not reccomend if you need to contact someone had so much hope for this organization but not anymore.

I go to the Kind Clinic for all of my sexual health and wellness needs. I also see them for my gender care. As a person of trans experience, I can say with full confidence that they are setting a new standard for gender care not just in the South, but nationally. They are staunch advocates of the trans community, as well as employing quite a few transgender health practitioners and staff. They are educated, thorough, and yeah...kind. They are always eager to have the hard conversations and to provide the best care possible. I’m so grateful!Re: the wait, don’t go on the weekend. It’s crazy. Shoot for the weekdays around lunchtime or earlier.

An Invaluable resource in our community, if there were more Clinics like this in Austin we would be very lucky as a city.The Kind clinic works with incredible compassion, works to empower our LGBTQIA community working in situations where they have been denied healthcare due to financial circumstance and i cant thank them enough.Anything you can do to support them, do it.If you are considering seeking care here, I would personally recommend Dr.Alarcon and Dr.Nguyen as the best doctors ive ever had the pleasure to be treated by.

Needed a blood draw for upcoming surgery, and I havent had a blood draw in over a decade. I was terrified, but everyone was so patient and nice and encouraging. My last blood draw was really upsetting for me, and this was just a totally different experience. I cant recommend this clinic enough! They, of course, were also on top of my pronouns, preferred name, and were eager to give me all my HRT options so I could pick the best one for me.

Very comfortable and welcoming place. Ive never had the courage to go to a clinic for anything as a MtF before but this place was helpful, and everyone was nice. They didnt call me by my dead name and hearing someone else call me by my chosen name was a happy feeling I hadnt experienced before now and had me blushing.

Very nice 👌I owe everything to KIND Clinic. More than I ever imagined possible. Very Grateful for KIND Clinic and all who support KIND Clinic. Thank you.

Love the excellent and super supportive staff that work here! This is definitely run by people who are caring and definitely here to be a huge Support to the lgbtq community. Keep it up guys !

Staff is very helpful and polite

This place made me feel comfortable in being able to go to the clinic and help me with curing my ailment. It was at no cost to me, and they kept it professional and clean. Would recommend everybody who is unsure of their status on everything and who need the help that the people deserve to live a long, healthy life.

An update and edit below. From 3 stars to 1 star* I called to make the appointment for my f to m son as soon as I heard about the clinic. There was a 3 month wait which is fine youre busy we get it. (Although as we left the receptionist said that the next appointment wouldnt be a 3 month wait so this must be normal practice.) I gave all information asked including birth date. The day of the appt the staff was genuinely kind and made me feel relaxed. We were in the community waiting room for about 10-15minutes and the private room for much shorter. Basically she took my sons vitals and told us to go see another dr because of his age. This would have been extremely helpful to tell us over the phone so we could get the blood tests done ahead of time that she told us they couldnt do in their office, because the dr recommended ALSO has a 3 month wait which is excruciatingly slow when we were ready to start at this very appointment which my son, his father, and myself attended and all 3 of us had to miss amazing things to be present for. This needs to be addressed. At the end of the appt she did explain about what we could expect changes-wise for our sons transformation which is helpful but I felt like she was kind of hustling us out the door. UPDATE* The Dr. we were recommended told us that she had no idea what blood work the clinic dr told us we needed. She also said some things this Dr. said was misleading and she questioned the validity of this Drs licensing. While Im sure the Kind Clinic has been helpful for some people, they werent helpful for us at all. I think that once they realized we had health insurance they were quick to refer us but we came to the clinic because just because we have insurance doesnt mean we dont need assistance. But again, they knew all of this when I made the appt so why did they waste our time???

Very lovely people, everyone was gentle and accommodating with my medical phobia. Relaxed atmosphere, knowledgeable staff, and very respectful the entire time I was there. Couldnt recommend them enough to anyone looking for care related to trans health.

They were great loved them made me very comfortable and really at home!!!!! Thank you so much in helping me with this journey!!!🥰🥰😍😍😍

Even though I now live in Houston I absolutely go out of my way to continue visiting the clinic. Amazing staff and they always treat me so well. I love this place.

Service was slow and didnt feel comfortable with the staff. After a hour and half wait on a Saturday morning. I CANCEL my appointment. And, decided their services werent needed. Im sure they provide great services for a sector of the LGBTQ community but they werent for me.

Ive been a patient here for a few months now and just want to say that they have been amazing in every single way. No gatekeeping, knowledgeable on all current information about medical transitions, even for DMAB non binary peeps! All in all, a wonderful place.

They truly are kind and are rightly named. They do everything they can to help you and make you feel valued as a person.

The best that you can do, is go to Kind Clinic. They have all the services and most important for me is the people who work there, are amazing!

Great people. They helped me more than I thought. Im honestly so grateful for everything!

I went in for testing and treatment, and was very nervous, but the amazing staff members that I encountered were much more than just kind. They were all genuinely concerned and caring. You’ll definitely feel the love at this facility from the moment you walk in to the moment you walk out. As a healthcare worker myself, I can say that The KIND Clinic should be the model that all healthcare facilities set their standards to. Thank you to all the staff that helped me!

The new phlebotomist really messed up my arm Ive never had so much pain during and after a draw. Probably will have a huge bruise from the subcutaneous bleed.

This place isnt just for the LGBTQ community. Its free for everyone and theyll test you for every single STI out there absolutely free as well as providing the treatment for said STI (including HIV) absolutely free. On top of that, they even provide free snack and juice. How could sexual health care hey any better than this?

Absolutely amazing place!! everyone here is so sweet and respectful, they genuinely care for your health and wellbeing. would recommend to anybody whos considering calling them up; best experience ive had at any clinic in austin. everything you wished visits were like and more. i cannot praise them enough! completely live up to their name!!

I was so incredibly nervous about getting PrEP access - but I hate that I waited so long. As others have written, you can feel the love and passion for helping people from the minute you walk in the door. They match you with an advocate who is your go-to person for the entire time youre with Kind and they are so incredibly helpful. They assisted me with PrEP access and made it possible for someone who would never be able to afford it. Im so happy I came to Kind Clinic and all I can say is come in ASAP! My biggest regret is letting nerves get the better of me and putting it off.

Very professional staff, friendly, plus you get to meet the person who just financed saving your life. Hours of operation are rather limited, it would be wonderful to see them get funding to make their services more accessible.

Just had the easiest experience at Kind. Zero stigma, NO BS and the friendliest staff. I feel so at ease.

Kind Clinic is run by some of the most down to earth people in Austin, Love the vibes of their clinic. Very Welcoming and Friendly People!They stay true to their name.

Excellent service. The staff is amazing and very kind! 5*

Wonderful people that make the process of starting HRT much less daunting. Thank you guys so much for everything you do ❤️

This is so wonderful place the kind clinic very fast and quickly, I LOVE IT!!!! I like that PERFECT and saving my money very better than other places waste my time and I pay for hiv and prep too much!..

Very nice place , good service

If I could add more stars I sure would! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️My experience @ the Kind clinic has been above and beyond. From the very beginning you are greeted with the sweetest front desk ladies who are very smart and ready to welcome you with a friendly and positive attitude! Then you see you patient advocate whom will do their best to help you with all your needs and work together with you. Next you have an amazing group of MA’s and phlebotomists. They are so friendly and make you just want to stay at your appt for longer just to chit chat! Then last but not least you have an amazing Provider Marcy who will make sure all your needs for that visit are discussed and met. She will take great care of you and she truly has a passion to help others. With just her vibes around you if feeling nervous, or worried to get treated, etc she will make your day so much better! This group of folks are not your typical office folks. They are so much more than that! They work as a team and when that happens things get done so smoothly and great! I highly recommend this place! You will be in good hands ya’ll!

Ive tried to schedule an appointment twice and theres over a month wait every time. It would be more convenient to go to your regular doctor which is what I plan to do.

The staff is really amazing they make you feel comfortable. The name really represents the ppl that work there

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Over a month wait time. Like...... that’s inefficient & not a clinic if you can’t even use it.

Excellent services.

No answer by phone when attempting to make an appointment. No response to online appointment request. Very discouraging...