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Westlake Eye Specialists - Austin Office
5656 Bee Cave Rd Suite F-200, Austin, TX 78746, United States
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Me
Review №1

I have been a patient at Westlake Eye specialist for about four years now. Overall, my experience has been great. Very nice staff and doctors! Although the office may be far from my home, it is worth the trip because of the great service that they provide. I’d recommend anyone with specific eye conditions or just anyone who needs to see an ophthalmologist to come here.

Na
Review №2

Dr Plummer was wonderful and took time to explain what was going on with my eyelid and how to treat the problem. I would highly recommend him because he was knowledgeable, thorough, thoughtful, and kind.Very pleased with my visit.

Je
Review №3

Dr. Stanciu is one of the best doctors Ive interacted with (across different fields). She approached my issues like a detective, looking at all the possibilities and then eliminating the ones that did not pass the tests. She was a good listener, explained things to me in a respectful way, and she took the time to answer all my questions. Id highly recommend anyone to her.

Ka
Review №4

I have been going here for years and couldn’t be more satisfied. They are prompt, efficient, courteous, and knowledgeable. Dr. Vendal and Michael are just the best! Can’t recommend them enough!

Ma
Review №5

Great experience. Very professional. Every one went out of their way to make sure that I was comfortable throughout. I am very happy with the results.Malcolm H. Leslie.

Ma
Review №6

Very professional, very polite, very knowledgeable doctor. Dr.Saulny is a doctor who inspires confidence. He was patient, kind and helpful. He answered all my questions, told me his diagnosis and referred me to another surgeon who specializes in the procedure. I love the facility and all of the ladies who assisted me there. They have excellent covid 19 protocols in place and I felt safe. I will definitely be going back for anything else I need for my eyes

Ga
Review №7

Great Visit with a Great Doctor. Terrific bedside manner.Dr. Stanciu was very thorough and took the time needed to explain the diagnosis and the corrective plan, as well as what to expect in the post procedure healing process. Gary

Sh
Review №8

I am seeing Dr. Vendal and her wonderful staff. These are kind, caring, happy people. I am grateful to be in their care.

Ma
Review №9

Wonderful staff, very knowledgeable taking you step by step through the exams and pre-op paperwork. I highly recommend them for your eye care needs!

Te
Review №10

I love Westlake Eye Specialists. The staff is wonderful, friendly, fun. Dr. Stanciu and Dr. Vendal are professional and caring. They thoroughly explained everything I needed to know and took the time to answer my questions. I highly recommend them!

ma
Review №11

The actual tests went fine but the appointment took forever. My daughter went with me to the appointment thinking she could come in and listen to what they suggested. But instead she had to wait three hours in the car. I should have been told when I made the appointment that no one but myself could go inside.

Na
Review №12

Wonderful office staff.Quick check in.No waiting for the doctorThe best experience in the last 15 years.Thanks Dr. S.S.

Da
Review №13

Staff seemed rude medical assistant that took my grandmother back seemed like she was getting frustrated with her. And Dr. Vendal had attitude with her she did not have good bed side manner . Also the surgery coordinator couldn’t even tell me if my grandmother insurance plan will cover or not she just told us worst case you will pay $600- 700 dollars out of pocket ??? She was not helpful at all

Vi
Review №14

Dr. Saulny recognized the issue with my eyelids right away and explained in terms I could easily understand , with examples. Im looking forward to the procedure once the insurance authorization and cost is determined.

Bo
Review №15

From first visit: Dr. Stanciu and staff are absolutely wonderful! They are caring, friendly, courteous, and go above and beyond while providing exceptional care!Follow visit: once again, as above. I highly recommend Dr. Stanciu.

Wy
Review №16

As usual, very pleasant and professional. Time spent at the office was minimal. Thank you so much.

Mi
Review №17

Wonderful staff! Very caring and friendly! I highly recommend Westlake Eye Specialists!!

Ja
Review №18

As I told Dr Vendal this morning, two neighbors of mine were awaiting for me to tell them about my experience with Westlake Eye Specialists bc they need cataracts surgery and I have already told them that I and my wife highly recommend Westlake and Dr Vendal. I am also totally pleased with all staff there from receptionist to techies to admin (Cari).And I want to add here that your staff at Medical Tower is the best too. 5 stars to all. Thank you.Jaime Flores

Ju
Review №19

It was a very pleasant experience from start to finish.

Ja
Review №20

Very disappointed today, my appointment was for 3pm I waited patiently and another Doctor had called me in which is not the doctor I normally see. I was then sent back to the waiting room where I began to wait for another 45 min . Another patient walked in and within 5 minutes they were in with the Doctor. I walked up to the counter and asked why I’ve been waiting for over an hour? The receptionist said the other Doctor had put my file in checkout. I do not appreciate this type of treatment and I wanted to make it clear that this office needs some help. I’m very upset and now I didn’t get seen when I was waiting for this appointment.

To
Review №21

In for my annual review and met Dr. Marshall for the second time. Very pleasant and explained all that is going on with my eyes. Going back in 6 months.Way TOO much paperwork though. Front office acted like this was my first time and I have been going to this practice for 15 - 20 years. Hang on to what you have .ThanksTom Dreher

Jo
Review №22

The office is organized and casual A visit is normally efficient. Allows for some wait time but a reminder, it is your vision and you want the best

Na
Review №23

I have been under Dr Vindals care for years, dealing with both cataracts and potential glaucoma. During that time, both the doctor and the office have consistently been well organized, highly professional and friendly. I feel confident that the care I am getting is top grade and plan to continue here as long as I am in Austin.

Ge
Review №24

I had this office perform cataract surgery and it went extremely well. Their test equipment and doctors up to the latest knowledge make the the place to get your eyes taken care of.

Me
Review №25

Dr Stanciu was so great. She is sweet, caring and comforting. She is knowledgeable and did a great job on my surgery. Would recommend this office and it’s staff 100%. 1000 thanks for the job they did

Ja
Review №26

I would like to thank Dr. Saulny and his staff. From the moment I walked in, I felt as if I was in good hands. I had a chalazion that was giving me grief and was starting to affect my vision. I spoke to several other ophthalmologists and they said they would have to see me first and then decide if they would remove it or LEAVE IT IN. Thats when I took a chance and called Westlake Eye Specialists. They got me in the next day! I went in, and they took care of it quickly and efficiently. Dr. Saulny even made small talk with me while he was giving me local anesthetic since he noticed I was nervous. 2 days later and Im healing great and feeling like my old self! Thank you so much!

Ta
Review №27

Very good experience. Dr. Stanciu was so great and professional. I had the yearly exam done and would recommend to family and friends 100%

Ro
Review №28

Michael Way is extremely knowledgeable and great at what he does! He is also really nice and explained everything to me so that I was comfortable with the procedure. I will definitely go back to Michael for any future dry eye procedures needed.

Za
Review №29

Dr. Vendal knows what shes doing and genuinely cares about her patients eye health. Shes a top notch ophthalmologist.

Ki
Review №30

I highly recommend Dr Stanciu. She was understanding, easy to talk to and very willing to help solve my issue. Her staff was kind and knowledgeable as well. I will definitely be following up with her.

M
Review №31

The doctor and staff are extremely efficient and knowledgeable. Thank you!

J.
Review №32

, All staff are very friendly . They are both courteous and respectful And You Feel like You are Of Value.

su
Review №33

My experience here was exceptional. Everyone was very courteous and knowledgeable. Everything was explained and made me feel very comfortable. I would recommend them to any one.

Ja
Review №34

Have visited a few times and they have been very efficient and pleasant each time. They take time to answer my questions and make sure I am well taken care of. Happy patient!

Ži
Review №35

Friendly and helpful staff and physicians are dedicated to provide excellent care

Be
Review №36

Always good. Prompt and thorough..

St
Review №37

Everyone that attended to me was prompt and professional. They’re procedures for keeping their patients safe gave me comfort that I don’t get in other places. Dr Vendal examined me, made recommendations and ensured that I understood what she was recommending. Got in, got out and will be back!

Sh
Review №38

An absolute amazing business with outstanding staff! Dr. Stanciu is top notch with such a wealth of knowledge. She is dedicated to her patients, always upbeat and genuinely cares. Highly recommended on all accounts.

Ly
Review №39

Dr. Vendall is a very caring doctor for each one of her patients. Her staff is also well educated and professional. I would recommend her for any eye issue anyone could have.

An
Review №40

I don’t typically leave reviews but these guys were absolutely incredible. Dr. Saulny was a pleasure to be around and extremely knowledgeable. There was no room for anxiety, even with a procedure that involved injections and incisions. I am blown away by the level of care and professionalism. I would leave 6 stars if I could.

Le
Review №41

I was very pleased with Melissas professionalism and positive attitude in addressing my eye testing and in her detailed answers to my questions. She definitely adds much value to your services.Your doctors and staff provided excellent services today and in past years.I will highly recommend your services if the opportunity arises.Leandro G. Garcia

To
Review №42

Blepharoplasty (eye lid surgery) was quick with little pain or complication.

Ap
Review №43

First, I would like to state that I have been a patient at this office for many years and had satisfactory experiences in the past. However, my recent visit did not go well.Dr. Vendal spent very little time with me and barely explained my eye condition. The technician struggled with some of the testing equipment and some tests had to be redone.Most importantly, if you are diagnosed with MGD (Meibomian gland dysfunction) I implore you to obtain a second opinion. The diagnosis was correct, but the treatment plan was not and would have made my condition worse. I had severe inflammation and dryness. Without addressing those issues first the warm compresses, Lipiflow and IPL would have exasperated my condition and kept me coming back for more treatments. They do not appear to have the proper training and lipiflow is an old treatment. I will not be returning.Sadly it seems like dry eye has become a cash cow for some ophthalmologists.

Ja
Review №44

Very friendly staff. Happy with my experience there. I like the fact that they have easy access to the on call eye doctor if you need it. The only negative experience I had was that one of the on-call docs didnt call me for 2 days. However, the manager was great in working with me to get an emergency appt, fitting me into the docs tight schedule.

Be
Review №45

Dr. Saulny gave my problem quality and thorough attention that I did not receive from other doctors.

Li
Review №46

Have been seeing Vendal since being diagnosed with glaucoma, roughly 2 years. She’s highly knowledgeable without talking over your head. She is invested in your understanding of your condition, status and treatment options, including the ever evolving hell of health insurance coverage and limitations for the less fortunate - my circumstances. She listens without rushing you and is not offended by the vernacular.

Pa
Review №47

Office is clean and professional. Check in was timely, and the office seemed to have all of the needed state of the art equipment to facilitate accurate and quick diagnosis. Dr Stanciu was knowledgeable, efficient, and thorough, and she took time to understand my situation and clearly outlined next steps. Most importantly, I felt confident about her ability to manage my unique problems.

Sy
Review №48

My husband and I have gone to Westlake Eye Specialists for many years. Zarmeena Vendal, her associate doctors and her staff have consistently provided great service. We highly recommend!

Ja
Review №49

I was greeted by a friendly face who provided all the paperwork and was seen shortly thereafter. Dr. Stanciu was very warm and friendly and set my mind at ease with her emphatic tone.The office was run quite efficiently.

Mi
Review №50

I have a number of complex eye issues. Westlake Eye has covered all my bases. The staff is friendly and knowledgeable and no matter what my eye concern is, they have a well-trained professional to handle my needs. I have been seeing eye specialists all my life and feel very comfortable with the eye care choice that I have made.

Pa
Review №51

The tech, Nadine, was great! Friendly and very patient with me. Good sense of humor, which put me at ease.

ta
Review №52

Love the doctor - Tschoepe. Great staff - helpful and polite. And while they wont sugarcoat explanations and do tell it like it is, they do so in a manner that lets you know theyll help however they can, and that youre not the only person with bad eyesight!Chris S.

Sj
Review №53

Dr. Vendal is amazing. She has taken great care of me. I am a bit jumpy when someone starts messing with my eyes, but she is quite calming and makes the whole process quite satisfying.

Ar
Review №54

Very thorough and professional. I feel very comfortable with their services. My wife has used them extensively for glaucoma.

As
Review №55

All staff was courteous , very friendlyOur best wishes tobyou all

ch
Review №56

Great place. love all they do

Ol
Review №57

Staff was friendly, Punctual and very thorough. Dr was Approachable and easy to communicate with and very friendly. Would highly recommend him to friends and family.

Je
Review №58

A very positive experience. From the receptionists to the assistants to the doctors. They really take the time to listen and explain what is going on and what is going to happen.Even the maintenance staff who are around the facility are polite and helpful. I wasnt able to find close handicap parking. As my parents and I began to walk. One of the staff in a golf cart asked if anything was wrong? I said: No we are walking to the eye doctors office. He said he could drive us there. That kind gesture added to our positive experience. Thank you to everyone at Westlake Eye Specialists for what you do.

Do
Review №59

Great place. All the doctors and staff are fantastic. Dr. Vendal did a great job fixing both my cataracts. I could not be happier with the results.

Ga
Review №60

Thanks to Melissa and Dr. Stanciu for their excellent care.

Ka
Review №61

My grandmother has seen Dr Vendal several times and she was always very thorough and detailed. We certainly value the excellent care provided!!

Ju
Review №62

Competent and professional staff using state of the art equipment taking care of patients. Dr Vendal inspires confidence—many thanks for specialty care and regular checkups.

Eu
Review №63

Had cataract surgery done by Dr. Andreasson. Its been a very good experience. Very thorough and professional staff guided me through the procedure. I feel like they care very much about every patients treatment and recovery. I would definitely recommend Westlake Eye Specialists.

Ki
Review №64

Everyone is very professional and careful with COVID precautions

No
Review №65

Office is efficient, the staff is friendly and Dr. Vendal is fantastic.

Pe
Review №66

I’ve gone here for the past 20 years. Today, for the 2nd time in a row, they canceled my appointment when I showed up because my referral expired the day before. Wouldn’t it be nice if patients and the doctor’s office worked together to make sure everything is set before the appointment takes place? They don’t seem very empathetic either.

De
Review №67

This eye practice is the best Ive been to in my 65 years! The staff is always friendly from the front desk, assistants to the doctors. Natalie Stanchiu is an absolute professional, explains procedures thoroughly and shows compassion at every visit. Just had a brow lift to see better and she did a terrific job! Healing well after two days post-surgery. I highly recommend this office. Dr. Andreason did both cataract surgeries with perfection.

Ro
Review №68

Excellent care for my father, and very nice staff. Dr. Vendal performed cataract surgery for my father and he is very happy

He
Review №69

Wonderfully caring staff, and Dr Andraison! I am totally confident in these professional people, to take good care of me! Glad I was referred to them!

Sc
Review №70

Excellent care!

Le
Review №71

Superb services.

Ka
Review №72

Staff is fantastic. Patient, courteous and keep you informed every step of the way.

Lo
Review №73

Checked in for appointment and found out our regular optemologist had not sent over our records. Luckily the staff called over for our records and got them IMMEDIATELY and was able to keep our appointment. Was impressed with our Doctors thorough exam and the way she explained the entire examination.

Fa
Review №74

This has been such a wonderful staff, atmosphere and place overall. Everyone was so friendly with smiling faces. No problems no pain after my procedure. If anyone is needing to have surgery, I highly recommend dr saulny! His knowledge and manner was very professional.

Jo
Review №75

Dr.s are good lookin and smart. What else could you want?

Jo
Review №76

Checkup went ok. I went to pick up my eyedrop prescription at Walgreens, and Walgreens did not have the prescription. I left a message at your office, and will call again in the morning.

Ja
Review №77

Very pleased with all the professionals I encountered during my treatment. Efficient, knowledgeable and caring... they are a perfect combination!

Ca
Review №78

Great staff, did all the testing and was extremely helpful. Doctor gave me a thorough exam and explained all of the detailes.

wi
Review №79

Outstanding care and staff. Very thorough and I felt cared for throughout the whole exam. First one since a kid, explained everything. Definitely recommend.

La
Review №80

Everyone was friendly and professional. Very careful, thoughtful, and attentive to our needs and concerns.

Ar
Review №81

Very professional, friendly and knowledgable.made my visit enjoyable.

Mi
Review №82

Perfect balance of friendly and professional. I was concerned about a matter of vision, and Dr. Andreason explained my symptoms so that I understood and felt at ease. I was provided with a new prescription for glasses, and told I would be contacted in 10 months to set up my 1 year follow-up appointment. Because I live in the norternmost portion of San Marcos, and this office is in Kyle, it is very convenient.

Sh
Review №83

Great place and great doctors. Very efficient staff. shirley wantland

Je
Review №84

My experience was made very comfortable from checkin to procedure to checkout.Staff is professional, yet extremely easy to talk with.Doctor is very good at explaining and listening.

Se
Review №85

Dr. Natalie Stanciu is an outstanding doctor and I highly recommend her to anyone who needs eye care. She makes you feel very comfortable and and she has an excellent knowledge base. I cannot stress this enough

Jo
Review №86

Very profesdional staff and thorough exam by Dr. Vendal

Ma
Review №87

Great doctors and staff. Have been going since my cataract surgery, now going for dry eyes. The doctors always have great information on my dry eye issue and would recommend Westlake Eye Specialists.

Em
Review №88

Everyone from the folks at the front office to Dr. Vendal and Michael are so thorough and amazing! I cant say enough good things about this practice! I would highly recommend them to anyone

Na
Review №89

Thank you, Westlake Eye Specialists, for taking care of my eyes. I have been going to them for as long as they have been around. They are always up-to-date with the latest out there. They are always available even on the weekends whenever I have had any eye issues. Dr. Vendal is super nice and so everyone in the office. My mother in law had a fantastic cataract surgery experience with Dr. Vendal. Highly recommend and really my top choice.my mom during and after cataract surgery. Not only was the staff thorough in explaining all kinds of options, the aftercare was 100% attention to detail. Dr. Vendal went over my mothers lifestyle as well to help her decide which kind of lens to choose from. She was so precise during surgery that my mother did not experience most of the irritability that is customary to post op. Even when it came to insurance, the staff was very tuned in to what benefits were covered. Now my whole family goes to Westlake Eye. Thank you once again!

Si
Review №90

Staff are friendly. Doctor and staff very informative

Ja
Review №91

They made me wait multiple hours. Not efficient at all. I had to call in for work because it took so long. Do not recommend

Pa
Review №92

I have been sitting here for 1 1/2 hours and still haven’t had the procedure. Really bad time management problems

Mi
Review №93

Friendly and knowledgeable staff along with my doctor, Dr. Kurt Andreason that clearly explained the processes of the surgery, along with what ones expectation concerning the cataract surgery and lens replacement might be. Because of the success to correct my eyesight issues, I would highly recommend Westlake Eye Specialist along with Dr Andreason.

Ma
Review №94

Dr. Stan Saulny was the physician who examined my mother today. He and the staff at Westlake Eye Specialists were efficient, friendly, professional and very, very thorough. The camaraderie between the staff and Dr. Saulny is palpable. Dr. Saulny took the time to be sure every question was answered and every concern, addressed. He has the best bedside manner with none of the occasional condescension or med-speak that one sometimes encounters with medical providers. He is sincere, very approachable, and brilliant. He has this wondrous down to earth quality of being able to distill the most complicated of medical terminology into understandable/digestible bite sized pieces. Most importantly, because he takes the time to be thorough, he is truly patient with his patients. I am grateful to Dr. Saulny and his wonderful staff in their superb care of my mother.

Ba
Review №95

The staff at Westlake Eye is extremely efficient and answered all my questions.

Ro
Review №96

Arrived early & got in early! All good news except my Doc is retiring in April....

Jo
Review №97

This practice(kyle) and the one in westlake are great... Yes you usually have to wait but how do you rush perfection. From the receptionist, techs and the doctors are excellent and make sure you are aware of whats going on. I would highly recomend this practice to anyone especially who is a diabetic like I am. I would also highly recomend you get your check ups like you are suppost to... I almost went blind from not getting my vision check ups and had my surgery done on 2/27/2019 by Dr. Vendal who was awesome by the way and I am getting some of my vision back. So despite a few negative reviews on google about having to wait at a dr appointment i have absolutely no complaints and im speaking from experience about my encounters with this great practice.

Is
Review №98

Dr. Vendal and her staff are great. I just wish she was in Kyle more often.

Ge
Review №99

Only one thing I did not approve of out of all the many years they have taken care of my eyes, I had to pay an extra fee to obtain my glasses prescription. This was after insurance had paid for all of the tests. So the info was already in their computers for 2019, yet they had to charge me an extra $50.00.Something to do with insurance changes I guess. All they had to do was print out a copy.

Ly
Review №100

Everything went fine. Didnt like having to update my info on tablet.

Information
19 Photos
100 Comments
4.7 Rating
  • Address:5656 Bee Cave Rd Suite F-200, Austin, TX 78746, United States
  • Site:https://www.westlakeeyes.com/locations/austin-location/?y_source=1_MTQ0NTQ5MzgtNzE1LWxvY2F0aW9uLndlYnNpdGU=
  • Phone:+1 512-472-4011
Categories
  • Eye care center
  • Doctor
  • Lasik surgeon
  • Ophthalmologist
  • Ophthalmology clinic
  • Surgical center
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–12pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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