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Eye Physicians of Austin
5011 Burnet Rd, Austin, TX 78756, United States
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Jo
Review №1

The tech I had was outstanding! He has been at Eye Physicians for a while, and so is familiar with both the patients and the processes needed to diagnose the current eyesight condition. Dr. Pierce took the time to explain my current eyesight situation and answer questions I had. The day of my appointment, everything was super timely, and I was in and out in a short period of time. Thumbs up on a good visit.

Ca
Review №2

Dr. K. Randy Piece has been my eye physician for over a decade. He is patient, kind, and excellent at what he does. Both I and my husband have had cataract surgeries in both eyes and our sight is amazing!! If you want the best choose him!

Mr
Review №3

My mother is a senior citizen who is losing her sight, Due to cataracts in her left eye. She had a cornea transplant many years ago. We were called to schedule the surgery. Then called and told that the doctor that we scheduled it was not in network. Then advised to make an appointment with 1 of two of them that was in network 🙄. This is 2 months into the process. Just to wait 2 hours to be told that the Dr. Did not feel comfortable 😕 preforming the surgery and to find someone else. What does that even mean?? If you are not skilled enough, just say that. Dr faruqi is the only physician I would trust at this facility. Kind and confident. My mother is a retired nurse technician who spent her life supporting Doctors. This surgery is time sensitive. Be careful who you choose here.

Pa
Review №4

The service is great; people are knowledgeable and the equipment is state of the art and so are the physicians. Lovely office setting; made to feel comfortable during very short wait times. Highly recommend EPA.

Te
Review №5

Based on Dr. Google, I thought I might have a retina tear, so I was quickly accommodated with a visit. The doctor was quick to reassure me that my retina was in good shape, and that my issues were -- unfortunately -- a common problem due to aging. I had a thorough examination and received instructions on what to do if I actually DID have a retinal tear. It was very nice to have fears allayed and to receive a plan for going forward into my golden years (may THAT happen quickly).

De
Review №6

Check in staff was friendly. Waited for just a few minutes until I was called back for the first part of my visit. Switched to different staff for different tests, all were professional and friendly. The whole process took a while, but had only short waits between tests. Dr. Plunkett was extremely informative. The expertise, professionalism, and kindness exemplified by this team is exceptional. I wouldn’t want to go anywhere else. Dr. Plunkett and his team take the time to perform thorough comprehensive exams and explain their findings thoroughly and clearly.

Le
Review №7

Dr. Khan-Farooqi is caring and knowledgeable. I was so appreciative that he was able to see me, when his schedule was full. The treatment that he recommended helped and I was so relieved. The clinical staff was amazing as well. They are kind and checked if I was ok while waiting for my appointment. They excel at patient care. I feel very blessed to be a patient there.

Te
Review №8

My experience at Eye Physicians of Austin was at Bailey Square for a cataract removal. The staff and Dr. Pierce were absolutely wonderful. I felt totally secure in their care. Everyone was professional.

Do
Review №9

Dr Randy Pierce and his supporting staff are top notch. Thank you for the 5 star treatment. It’s so appreciated!!!

Ma
Review №10

From the first day that I became a regular patient , I have been fully satisfied with Eye Physicians of Austin. The staff evaluation of my eye health and prepared to meet the doctor I felt confidence and trust of the team. And also with the handling of insurance filing and my co-pay and any questions were fully answered. I truly recommend them to friends and relatives here in Austin, Texas .

Su
Review №11

Vision care from Eye Physicians of Austin is 5 star all the way. My family sees Dr. Khan-Farooqi and his care exceeds any we have received with any other ophthalmologist. We highly recommend Eye Physicians of Austin.

Ri
Review №12

I recently had cataract surgery on both eyes in the period of three weeks. Dr Pierce and staff are fantastic. That are caring, thorough, and professional. They could not have made the process easier. On both surgeries I was in and out in approximately two hours. Easy peasy. I can HIGHLY recommend this team!!!

Mi
Review №13

The organization is wretched. I have been a patient for nearly 30 years and they make me feel like I am a product of a factory. The receiving desk is worst of all. Cold! Untrusting. Contemptuous. The doctors are only slightly better, with human sensibility, though at least one of them, is highly competent. I really appreciate the contact lens guy. Recommendation to new patients: go elsewhere.

Je
Review №14

I’ve been going here for years and despite growing to be a big eye center, they always get me in right on time - even early if I arrive early. The people who work there are without fail polite and professional. Dr. Plunkett takes his time and explains things well. If you want to feel well cared for, this is your place.

Si
Review №15

Dr. Wollan is an exceptional doctor. He did my cataract surgery and I am very pleased with the results. But even before the cataract treatment, I always felt in the best hands there. He is super knowledgeable, friendly, has a great sense of humor and is super accessible: He made his private phone number available in case I needed him after surgery. As a whole, the entire office is very professional, efficient, friendly. Great communication. I would definitely recommend EPA. There is no other place I will ever go to.

Se
Review №16

Dr. Rigg was unfocused and distracted. He didnt read the thorough history his assistant obtained. I dont think he even made eye contact with me. Both his assistants and the young man who checked my vision, on the other hand, were attentive, thorough and caring.

Cy
Review №17

The contact lens person was most helpful. He was very customer friendly in that he seemed to be making recommendations that would best use my husbands insurance and decrease out of pocket costs. The issue of coming in was to assess the left contact as he has used a 12 month supply in 8 months and had no back up lens until Sept 1. He suggested an early Sept appointment when his insurance renews and then to order so he would benefit from rebates and a $50 reward for staying with the company. He provided one extra lens to see us through until Sept 1 when he can be assessed and then order the lenss for the upcoming year. We were pleased with the appointment and OK with having driven from Round Rock for appointment. The person who made the Aug appointment no longer works at EPA and if I were rating her, I would say a 4, but the man we dealt with recently definitely gets 5 stars! And the trip in from Round Rock was not for naught as it gave us an excuse to head to lunch at Amayas!

Co
Review №18

Dr. Pierce and his team are great. All are very courteous, patient, friendly, and professional. Each medical team member that works with me answer all of my questions unless it is something the doctor has to go over with me. Yeah!!!

Sh
Review №19

Eye Physicians of Austin is great! Always on time, great staff, and the office is very clean and well run! My entire family and extended family are patients ( Dr Wollan and Dr Plunkett) here and are very pleased.

An
Review №20

Dr. Khan-Farooqi is exceptional. His respectful kindness, compassion, and lay person communication skills are superseded by his amazing expertise. He was recommended by my ophthalmologist for a corneal evaluation & what no one would touch in 60 years he successfully repaired & returned my sight! Shelby & Amber are always professional & pleasant as well as the entire office staff. Efficiency prevails. 10 stars would not be enough! I appreciate & thank them so much for my care & especially my restored vision!

Ro
Review №21

Complete eye services were provided on time and high quality. Dr. Dai is very thorough and knowledgeable about special eye needs involving cornea transplants and keratoconus. Special recognition to Jason in the contact lens area. He is very competent in managing problems arising from astigmatism therefore delivering high quality vision with my contact lens.

Ka
Review №22

I always have a wonderful experience at Dr Pierce’s office. They are professional, efficient and caring. Thank you

We
Review №23

Always so friendly and helpful. Great staff in all areas. Dr. Pierce is one of the best.

Ma
Review №24

I had noticed some recent changes in my vision and luckily Dr. Ryg was able to see me ahead of my scheduled appointment in January.He noticed a tiny tear in my retina and recommended that I see a specialist as soon as possible. EPA made the appointment for me and I was able to see the specialist the same day. The retina specialist comment was good catch - Dr. Ryg saved your vision I am very happy that Dr. Ryg saw the tear and recommended the fast action.

An
Review №25

As a Deaf Person, I appreciate the interpreting service provided by VRI for me. I had difficulty to grasp with one or two vision while I was looking at the letters while an assistant kept changing the letters at the same time I was trying to understand what is expected of me Otherwise it was good overall

Ba
Review №26

Very professional, knowledgeable, & friendly office. Dr Randy Pierce & his wife, Sandy Pierce put me at ease about upcoming Cataract Surgery & explained things very throughly for me to make a decision on what type of lens to choose.

Ma
Review №27

Great customer service, every one was professional, polite, respectful, and so very nice. Highly recommend.

ca
Review №28

Dear Sirs,I was quiet impressed with your Facilities and your care. It was all very professional, and Dr. Ryg and his staff were most courteous .- Thank youJames R. Colley

Vi
Review №29

Dr Wollan is an excellent physician. He takes good care of us - I am at risk for glaucoma and have now had 2 laser procedures to control pressure. My husband has a macular degeneration risk and he too is well looked after.

Vi
Review №30

Dr. Khan Farooqi and his staff are very professional and personable. He is very thorough and patient with examinations and explanations. This practice is amazing and greatly appreciated.

St
Review №31

Had an emergency, and I got in the very next day. Staff was extremely professional and competent. Dr. Buckingham answered all of my questions, and referred me to a specialist, who I saw the next day after that. Extremely pleased!

Ca
Review №32

The appointment with the eye assistant and eye physician went fine. No problems.

Ja
Review №33

DR. WOLLAN WAS VERY ATTENTIVE AND THOROUGH IN HIS EVALUATION. VERY PATIENT AND CAREFULL. HE ANSWERED ALL MY QUESETIONS AND CONCERNS. I SAW HIM FOR A SECOND OPINION ON THE GLAUCOMA SUREGERY DONE BY ANOTHER LEADING DOCTOR. I HAVE BEEN TO FIVE GLAUCOMA SPECIALISTS AND HE IS DEFINETLY AMONG THE FINEST IN CENTRAL TEXAS!

He
Review №34

First time visit - extremely satisfied with the entire staff and Dr. Pierce.

Na
Review №35

My experience was good. Everyone was courteous and professional. I would recommend Eye Physicians of Austin!

Ro
Review №36

I had a very positive experience with EPA. Check in was efficient. I waited about 10 minutes which I find acceptable. The technician was thorough and friendly during the first part - checking my vision and updating it. Dr. Plunkett came in very soon after that and completed my full physical eye exam. He watches a spot on my retina (a druzen) which luckily hadnt changed but he did share I now have beginning cataracts. Dr. Plunket is professional, friendly, and treats me respectfully. He will answer any questions you have thoroughly, but is efficient as he has many patients.

Re
Review №37

I was impressed by the efficient and polite staff. Dr. Peter Wollan is terrific and thorough. I highly recommend him.

Jo
Review №38

I have been coming to this practice for 62 years!!!!! that should show you pleased i have been in their service, competence, etc, etc, i am on my third doctor here (the other two retired on me!) and i have full confidence in him.Thank you EPA!.

mi
Review №39

I have had great service with Dr. Dai. He helped me in an emergency and has followed up with me over the last few months. I find him professional and prompt and trust his care.

De
Review №40

Staff are very friendly and helpful. No long waiting times. Dr. Plunkett is the best!!

Ch
Review №41

Organized Efficient Professional Informative Staff and OfficeFront desk staff very knowledgeable, friendly and patient.

da
Review №42

It was a very thorough exam. I felt that I was in good hands. And that I received the best exam possible.

Ju
Review №43

DR. PLUNKETT HAS BEEN MY PROVIDER FOR OVER 6 YEARS AFTER DR. MCNABB RETIRED. I AM MORE THEN GRATEFUL FOR THE WORK DONE BY DR PLUNKETT AND HIS STAFF. NOT ONLY FOR ME BUT ALSO MY WIFE DORA CASTANEDA. WE ARE VERY LU KY TO BE UNDER DR PLUNKETTS CARE.

Re
Review №44

Dr Khan-Farooqi and his staff were great. Making an appointment as a new patient was so easy and fast. The day of the appointment all medical staff were well informed, thorough, and kind. Dr Khan-Farooqi spent so much time with me and was wonderful.

J
Review №45

Very professional, very well organized organization. Medical skills are excellent. Social skills well presented.

De
Review №46

I needed to get in quickly and they accommodated me. Good service and highly skilled physicians

Li
Review №47

Dr. Dai is caring, thorough, and profoundly kind. He is a rare physician in that he looks directly at you when you describe your concerns and takes time to answer all questions.

St
Review №48

Excellent appointment. Was called on time. Very efficient. All Covid-19 safety protocols were observed.

Sa
Review №49

Love that everyone always is cheerful, helpful, considerate and ready to serve us. I appreciate this so much, even though its not easy right now, Im sure.

Ju
Review №50

Very professional and polite office was very happy with the doctor and all the technicians I would highly recommend this office

Ma
Review №51

Always prompt, but take time to explain. Great service!

Ky
Review №52

Great experience as usual. So efficient and very friendly

Mi
Review №53

We have been seeing Dr. Plunkett since he started with EPA. He is knowledgeable, kind and explains everything about yous eye haelth. My wife and I could be happier

Ra
Review №54

Dr. Plunkett is amazing. Highly recommend.

Li
Review №55

Dr. Dai is wonderful, caring, and is a doctor who listens to his patients. He looks like a college student, but has the knowledge and experience inherent in the best doctors in his field. Thanks, Dr. Dai and the entire staff at EPA.

JA
Review №56

Great customer service and all personnel are trained and very attentive to your needs as you get ready to see the Doctor.Been going for years and always positive visits.

Al
Review №57

This is the premier ophthalmology practice in Austin. My eyes have been in their care since 1967, through nearsightedness, contact lenses, cataracts, a devastating eye injury, a detached retina, dry eye problems, a spherical contact lens for the injured eye, and lately, glaucoma. I am still going strong, thanks to these great doctors and their excellent staff.

Br
Review №58

From check - in to check-out, things ram smoothly and the people were helpful and friendly

Je
Review №59

Absolutely the finest place to go to have vision checked as well as any emergency issues addressed.

Be
Review №60

I always receive excellent care from each associate and physician.

Br
Review №61

Office took me in on time. . Employee are Personable, competent and explain things very well.

Je
Review №62

My contact split in half and then fused to my eye. I wasn’t able to get it out myself so after two days I made the appointment. This was my first time here and came here by way of referral. They were able to squeeze me in same day. LOVED my doctor and how efficient everything was. Found my new doctor to keep! Everyone was so friendly and easy to work with.

Ne
Review №63

Dr. Dai and staff are wonderful, makes for a pleasant experience.

Su
Review №64

Dr Buckingham is excellent, and I had a good experience buying glasses here.

Li
Review №65

The office is very nice and clean. Dr Wollan is very nice and professional.

Ri
Review №66

Very professional and quick to serve. In and out in 45 min!

Jo
Review №67

Great doctors and staff. Dr Wollan has been treating my glaucoma for awhile. He also di my cataract surgery a few years ago. Highly recommend him.

Ga
Review №68

The Eye Physicians of Austin are very professional and their offices are beautiful. I highly recommend using their services!

Ro
Review №69

Dr. Khan-Farooki and his assistant, Amber is the best! Haumith goes the extra mile to take care of my vision.Thank you Eye Physicians of Austin!Bob Stasswender - Patient for over 50 years.

An
Review №70

Dr Khan was very through and informative. He listens well and he gave me excellent feedback

Em
Review №71

I was referred to Eye Physicians of Austin by a friend who has glycoma and is a patient there. She told me about Dr. Dai who was a specialist on Cataract Surgery so I call an made an appointment and everyone there treated me with very much respect and they were making sure that I got the treatment that they would expect for them self. Dr. Dai is the best doctor I had ever met. He took care of me with both of my eyes. I would recommend this place to whomever is having issues with their eyes.

Ri
Review №72

We as a family have been going to Dr Plunkett for years. He is one of the best opthalmologist in Austin - kind, well spoken, makes a lot of time for explaining everything without ever seeming in a hurry or losing patience. The staff is also fantastic - everyone from the people making appiontments, front-desk staff to the medical staff - well mannered, good at what they do and in general always making you feel welcomed and comfortable.

mi
Review №73

Dr. Pierce and the office staff are the very best! Thank you for taking care of me. Mike McShane

Ma
Review №74

Everyone is kind, courteous and very professional.

Ma
Review №75

I am so happy to have Khan Farooquias my eye doctor. For eye care he is the one I trust. His staff is professional as he is.

To
Review №76

ExcellentProfessionalEfficientFriendlyGreat results

Fr
Review №77

Very careful and thorough exam. Clear explanation of the options going forward.

Ci
Review №78

Very efficient and friendly staff. I highly recommend this group

Ke
Review №79

Dr. Khan-Fraoogi is an outstanding ophthalmologist. He educates his patients throughly in understandable terms and has great bedside manner. He’s very caring and truly is compassionate about his discipline and the care he delivers. From poison ivy in the eye to diabetes, Khan-Fraoogi is your guy :)

Te
Review №80

The doctors and staff at Eye Physicians of Austin are the best. The doctors are amazing and the staff are very courteous and helpful.

Ju
Review №81

Excellent medical care. Experienced technicians.

Sa
Review №82

Dr. Dai is personable and caring. The facilitys regard for the safety of all is apparent.

Sc
Review №83

Always excellent medical care and service from Dr. Wollan and his staff.

Ry
Review №84

Great care. They made sure they looked at my eye condition and got me the drops I needed.

Al
Review №85

The whole staff at EPOA were all genuinely professional and courteous. And, I am so thankful the way Dr. Ryg and his medical team smoothly and efficiently handled my eye procedure. From the receptionists to Dr. Ryg, they are the best!

Ju
Review №86

Phenomenal experience with both cataract surgeries.

Ry
Review №87

If you value your vision do not visit this practice. I had an appointment with Dr. Khan-Farooqi. Prior to meeting with the doctor I had my eyes measured and my prescription was validated. The eye technician dropped one of my contact containers in the trash, reached into the trash to recover the container, and went to dilate my eyes without considering washing her hands. The doctor recommended me to a specialist for blepharospasm. I left with a prescription and some sample lenses. Trusting the prescription I was given was the same as I prior I put the contacts in and went for a drive. I thought there was something wrong with my eyes because I could barely see anything. I immediately called Eye Physicians of Austin in a rage and it turned out the eye technician miscalculated my prescription. I then spoke with the head of the contacts department WHO ALSO MISCALCULATED AND GAVE ME THE WRONG PRESCRIPTION. Also, the specialist he recommended me to charged for parking, misspelled my name to try to bill around my insurance , and worst of all did not help me whatsoever. If you care about seeing do not visit this practice. If you need LASIK you sure as hell should not have it done here. These clowns cannot even get a contact lens prescription right, the last thing they should be doing is making permanent changes to your eyes. This practice needs to be investigated.

E
Review №88

This was by far one of the worst experiences Ive ever had trying to get an eye exam. I called and scheduled an appointment, was told to bring my insurance card and an I.D.I get there and no one can tell me if they take my insurance, no one can look anything up. Lauren or Laura? literally tells me she cant check anything. I filled out paper work for no reason, waited until past my appointment time and didnt get my eye exam because no one on the staff could help me do anything to look anything up. Never in my life have I had this experience at any eye doctor. What do the people at the front desk do if they cant look up or verify anything when Im literally presenting the documentation for my insurance.I walked into a wal-mart eye doctor and they looked up my insurance in 3 seconds flat and let me walk in and I was out the door in 30 minutes.I would really love an explanation as to why anyone at the front desk couldnt help me do anything. I was literally told that I had to call a 1800 number to see if your office accepted my insurance. I will never return to this office.

To
Review №89

I was quite happy with the Covid-19 precautions. The waiting room was fairly empty and people sat far apart with masks. The technicians and the doctor (Peter Wollan) were all very friendly (and masked) and explained quite thoroughly what was going on. I thought they were more than competent and very professional and affable. I enjoyed the visit. The receptionist at the front desk was very helpful and forthcoming about how insurance works (or doesnt work) with my Medicare Advantage program.

Mi
Review №90

Dr. Plunkett takes the time needed to listen to concerns. I never feel rushed.

Ka
Review №91

I received a timely return call by someone who solved my problem before she called.

St
Review №92

On-time professional service!

Ja
Review №93

They take great care to keep us socially distance. Everyone is very kind and efficient. I arrived on time and we started the exam quickly. Every seat was cleaned before I sat down. Thank you for your professional service

De
Review №94

I just love this place! It is very clean, calm, and quiet. Parking is free and there is always plenty of it. I was initially referred by my PCP because I had a piece of glass in my eye, but have started going annually for my routine eye exam.Dr. Ryg is the physician I see, and he is so kind, as are all of the various staff, nurses, and techs. Everyone takes time to do a thorough exam, explain the process, and to be reassuring. My results are always explained to me thoughtfully with allowances for light banter and any follow-up questions. Seems odd, but I do look forward to this visit each year!

M
Review №95

Always a good visit, cheerful staff

El
Review №96

Professional and Knowledgeable yet, friendly!

An
Review №97

Ive been going to EPA since I was little bitty, I think 2nd grade was when I got my first pair of glasses. Ive worked with different doctors there, but they all take good care of you and keep you seeing clearly. I especially appreciate how theyve kept up with the latest technology and can get you in and out quickly with a new prescription or treatment for any eye condition.

Sa
Review №98

Still having problems with one eye 5 months post cataract surgery

Ke
Review №99

Friendly, courteous, concerned. Thanks!

Me
Review №100

Dr Wollan is the best.

Information
63 Photos
100 Comments
4.9 Rating
  • Address:5011 Burnet Rd, Austin, TX 78756, United States
  • Site:http://www.eyephysiciansofaustin.com/?utm_source=gmb_auth
  • Phone:+1 512-583-2020
Categories
  • Eye care center
  • Lasik surgeon
Working hours
  • Monday:7:30am–5pm
  • Tuesday:7:30am–5pm
  • Wednesday:8am–12pm
  • Thursday:Closed
  • Friday:7:30am–5pm
  • Saturday:7:30am–5pm
  • Sunday:7:30am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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