Very disappointed with this service. Was advised that driver had to be trained in CPR and First Aid, my driver was 75+ years of age and clearly not medically trained. Scary to think that this company is helping patients and elderly.

Just got run off the road by one of the Midtown Express drivers at Jewell and Sheridan. He tried to use the right turn only lane to pass several cars and drove up on the sidewalk a little trying to speed around me. Rediculous way to behave.This driver should get at the very least, a careless and imprudent driving ticket.

NO GOOD! show up late repeatedly. No call, no show. Last time, 45 minutes late. There was 2 passengers. With me and the driver and I, 4 people in the van. Only 2 of us wore masks. NO GOOD!

Would not recommend this service. As someone who works in a senior living community, we had a resident utilize their transportation services today and both they and myself were not impressed. After spending more than an hour on the phone earlier in the week to even get our appointment set up, the driver showed up today approximately 45 minutes late and as a result, our resident was late for their doctor appointment. The driver did not speak English, despite our building and our resident trying their absolute best to tell them where they were going to and that they needed to get there at a certain time. After drop off, the driver proceeded to leave the parking lot of our community with his trunk wide open. One of our staff member caught him and pushed it closed. Extremely unprofessional, and not a pleasant experience for our resident.

This company is a joke, they are contracted by the government to provide services to people that need assistance. Well my wife is a quadriplegic and has no ability to move from the neck down, this facility shows up in equipment not like you see on their website but equipment that is junk and or to small to accommodate but they shove her into this van, breaking parts on her chair with no intent to fix them. This company( Midtown Express) has taken my wife to therapy many times and has abandoned her for times over half an hour to 1.5hrs after her appointment is over leaving her just to sit there and they think that this is ok... This is totally wrong and this is what our county (Adam County) recommends plain disgusting. I hope that anyone that cares about their loved ones do not use this company, for my loved one will never use this service ever again!!Update 12-8-18 so this company called to say they are not going to service my wifes contract because I was rude and yelled at them. You blamed it all on me Who ever called or emailed Adams county is a Coward you could not even own your own actions. I mean come on Alex, you and your team left my wife sitting in a position of being vulnerable on so many levels, did you forget the world is full of crazy people and my wife cannot protect herself !! You deserved to be yelled at.I really hope everyone takes this into consideration before using this company..

This is an oxygen supply store