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Downer Place Dental
11 W Downer Pl, Aurora, IL 60506, United States
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Ti
Review №1

This place was wonderful... i have been to some bad places and this place felt like a spa compared to the others... they were so gentle during my cleaning and the staff was very friendly and the place was very clean!

Je
Review №2

I really am impressed with the professionalism of the staff at the clinic. The girls are very polite, knowledgeable and friendly. The previous dental clinic I attended had a less caring staff and they always hurt me, even with the routine teeth cleaning.The dental technicians at Downer Place Dental were very gentle and careful. It’s normally hard for people to be relaxed at a dentist clinic, but I was.Great job girls!

Be
Review №3

I love my daughter’s current dentist at Downer Place Dental. She’s super kid friendly which makes my child feel at ease. The dental hygienists are also very sweet! The most personable and professional. I just removed one star because I wish they had more availability when booking follow up appointments for children with special needs such as needing laughing gas, etc. Overall, I recommend Downer Place Dental.

Ka
Review №4

This place is B.S. My son had an appointment at 2pm. Wasn’t brought into the room until 15 mins later. Half an hour passes and was told that the dr. was running behind because one of the rooms isn’t working. No communication. I would’ve appreciated if I was told earlier that there was going to be a long wait. Then I would’ve decided if I wanted to wait or reschedule. It’s hard to find a good dentist office around the Aurora area. Very disappointed!

Am
Review №5

Dr kamal is the best Doctor I have ever dealt with.very humble and knowledgeable…highly recommended

Ke
Review №6

I have been living in Aurora for over 10 years now and know you through a patient who was raving about your services, both as Dentist and Dentist support.The interior is maintained to the highest level of cleanliness, and the service impeccable. First time Ive enjoyed someone looking inside my mouth!Congratulations and keep this incredible standard.

La
Review №7

If youre looking for a new dentist, I suggest coming here! The dentist was super nice and explained everything. The receptionist is also really nice.

la
Review №8

Everytime i come here i wait an hour to be called to the back while i see Hispanics come in and wait only 10-15 minutes which is normal so why do i have to wait an entire hour to be serviced!

To
Review №9

Does a great job in my teeth

Ro
Review №10

I’m giving a five star because I was seen immediately and not only that I was taking care of right away. Thanks to the dentist who helped and put in a temporarily fill until I go in next week. ♥️♥️

Ch
Review №11

One of my older fillings came out suddenly and the staff at Downer Dental were so helpful and accommodating. The receptionist was responsive, friendly and scheduled an appointment for me the following day which put me at ease. I was seen by Dr. Kabir who was reassuring, kind and gentle. She explained everything that she was during the the procedure to replace my filling and it took less than an hour start to finish. I havent had such a positive experience at a dental office to date. Will definitely be returning to Downer Dental.

Se
Review №12

The lady that filled my cavity was very nice and very good at what she does. I highly recommend

Da
Review №13

I love Downers Place, great staff and Doctors 👍🏽💪🏾🧡

Di
Review №14

Staff was great but the Dr we had was a no. Didnt even try or want to fix any cavities on my son. This is my second time here . The first visit was great and that Dr actually fixed 1 cavity. Disappointed in this visit.

Da
Review №15

The phone number on their business cards doesnt work(((((

Mi
Review №16

Great experience staff 100% Dr. Is very professional 👏

Al
Review №17

Excellent overall service. My teeth have never felt so good. SO SQUEAKY CLEAN 💯

Sh
Review №18

This is and always be my go to dental office for myself and my family. Dr.Kabir is amazing, Gentle, efficient and amazing with me and my toddler. I have a low pain tolerance and she is beyond accommodating and helpful. 10/10.

Ta
Review №19

Made an appointment and Then they canceled when I showed up… never called to reschedule then said the dentist I’m seeing is on vacation.. didn’t you know that before appointment was made last week..! And I have ppo insurance

Cr
Review №20

The dentist I had was great! Left me smiling again and fixed my cracked tooth the same day. Everyone was so nice, understanding and helpful! 😁

He
Review №21

Great experience every visit, staff is very friendly and professional.

Ra
Review №22

All staff and dentist are very patient. I know my kids hate going to the dentist, even with some staff I can see there annoyed but they dont ever speak on it or let my kids know. They treat them great. I mean lets be real its annoying to hear kids cry especially over a xray (like mine) but they keep calm and never let it show. Great staff and dentist!

KE
Review №23

Downer place dental has phenomenal workers. Theyre very gentle and polite with all their customers, and I will highly recommend them.

KC
Review №24

Excellent service & care. Our entire family goes there, and we have always been well taken care of. The staff is wonderful and the facility well kept. Keep up the good work!

Sa
Review №25

I want to thank the staff at Downer Dental Place especially Olivia Leon. Great place to go very professional. Thank you staff

Hu
Review №26

They are all very kind and professional! Love the energy here.

Ky
Review №27

Thank you for helping me out today. The staff were really nice and very caring. The office is really clean and nice.

An
Review №28

Friendly staff and nice dentist.

Jo
Review №29

They are always good and fast and i like how they explain to you i highly recommend people to go

Re
Review №30

I liked the experience they were friendly and my doctor was caring sympathetic and very kind and generous . God bless you.

Ro
Review №31

I don’t understand why they schedule appointments when the office is closed. My appointment was at 9:30 the dentist office doesn’t open until 10:00 I was the first person there and they didn’t see me until after 10:20.

Kr
Review №32

Fast and friendly staff. Clean and organized.

Sh
Review №33

This place is great, Dr Kamal is friendly and professional. The whole staff is amazing. And they do an amazing job! Would recommend them to everyone.

Tr
Review №34

Excellent and efficient. No long waits for your appointment. The doctor is so amazing she is absolutely wonderful she had helped me with a major problem pulling two of my back molars. I actually was sent from another Doctor Who couldn’t get them out and just kind of left me hanging. They are absolutely wonderful. Effecient, clean and caring.

Ti
Review №35

We always have a great experience

St
Review №36

My 1 year old had his first check up. Everyone from the receptionist to the dentist were pleasant and patient!

L.
Review №37

Got to luv the Ladies at this practice impeccable chair side. Ty God bless ;). Another fabulous office visit

Bi
Review №38

I just got home I have four front teeth removed one teeth a abscess God bless this place they are so kind I was scared at first a lot of patients was so nice everything went fantastic awesome place to go. I was crying at first I am 58 years old they are so awesome and patient🤗💐💕

Li
Review №39

Friendly staff, flexible scheduling, will work with you if you need to cancel, very thorough with explaing procedures, and also very gentle while at work, Dr. Patel made the numbing process very quick and managable, would recommend to friends and family

Br
Review №40

Excellent treatment and price, exceeded my expectations, I have already recommended it to many people, thank you

ke
Review №41

EVERYONE WAS WONDERFUL.

Ty
Review №42

11/5/19I give them 2.5 stars. The doctors and staff are friendly and very professional. However, if you call them, you will be on a hold for at least 20 minutes (every time without fail). I have called three times within the last month to get information or to give information, without fail, I am put on hold for an exponential amount of time. The first two times I called, I thought that is somewhat understandable because it was at peak hours. However, now, I am realizing that is the default interaction on the phone; it doesnt matter what time you call. Whenever you call, the first thing you will inevitably hear is, Please hold! After that, get ready to wait for at least 20 minutes. If It wasnt for the phone calls, I would give them 4.5 out 5 stars. So, as long as you dont have to call them for anything, you will love this place.11/6/19So after reading this review (above), management has promised to make some adjustments with the management of the phones. To me, that makes them even more noteworthy. Businesses are not perfect. However, it says something about the morale of a business when they actually value customer feedback and make positive adjustments (within reason) to negative reviews . I was told they would place an additional person to manage the phones. My new review is a 4.5 stars

be
Review №43

I had a great experience All staff pleasant and professional Had check up and cleaning no Issues 😊

Mi
Review №44

Everything seemed to be professional except when it came to managing my pain. The dentist clearly saw how bad my situation was and told me she would manage my pain but did not tell me what she was going to prescribe me and I was not aware of any medication until I received the prescription which was acetaminophen 500mg which I can get from the local grocery store without a prescription. Epic fail and I am still in pain.

Ab
Review №45

My experience there was great. They made me feel comfortable Im a customer service was professional. I would definitely recommend Downer Place Dental.

Gi
Review №46

Every step of the way, the comfort is amazing! I keep going back to every appointment, and that means your serious about getting it done. NO PAIN NO GAIN! My gain will be set when my case is finished. I cant wait to see my results! Ill keep you posted!

Ae
Review №47

The customer service is good and they’ve always treated their patient’s with respect.

Ka
Review №48

Dr. Kamal and staff are very professional. I highly recommend coming to this dentist. She took the time to explain things and asked questions about the patient (my son). You can tell they truly care about helping people. The other staff there are very friendly and helpful.

Sa
Review №49

The dentist and the assistants are great. However, the front desk staff is extremely rude and unhelpful.

Ms
Review №50

This place is wonderful. My family and I were greeted respectfully. The doctor and assistant that assisted my kids are amazing. Lorena greeted us, walked us to our rooms and explained what is going to be done. My kids were shy and scared. Lorena was sweet, kind to my children and opened up to her. Dr. Chung is awesome! My overall visit was astonishing. My kids want to see Lorena next time we come. So glad I found Downer Dental!

Sh
Review №51

Everyone was so nice, and made sure everything was clean, and wiped down

Ma
Review №52

I’ve been going there over a year now. Everyone is really nice and personable! They respect your time too! great place!

Ro
Review №53

I’ve worked with this dentistry for years now and kept my teeth healthy, they never done unnecessary work and their pricing is reasonable. Definitely recommended.

Me
Review №54

Great friendly staff, excellent work done. would recommend

sa
Review №55

Perfect !!!! Staff was great, the dentist was great answered all my questions and concerns Thank you Very much

er
Review №56

They are friendly and listen to you. They have helped a lot!

Je
Review №57

My daughter who is 4 years old found out she had cavities and needed a tooth pulled. I went not knowing what to except and found that Dr. Kabir is a great dentist. I highly recommend her. She took her time explained everything I asked and my daughter had gas placed on her she had a shot and no problems with it because of dentist and the assistant did a great job.

As
Review №58

Everytime we come everyone is so friendly.

Tr
Review №59

I really felt uncomfortable at first. I want to thank the staff for the friendliness atmosphere and great customer service 👍😁

Ci
Review №60

Just wanted to say what a pleasure to come here first time and love it!!! Who knew dentist lol Dr.kabir makes you feel so comfortable and my kids like her too. The staff is really nice and welcoming and the manager was very professional when I complemented the staff . Highly recommend to come here.

Mo
Review №61

I found Downer Place Dental, through a simple Google search, and am I glad I chose it. Dr. Kabir is simply the most genuinely kind and caring person, and an amazing dentist, as well! It is a very busy practice, serving the local community and doing a great job. Thanks to all of the great staff at Downer Place Dental!

Ma
Review №62

Im to Aurora, today was my first appointment at Downer Place Dental. What a wonderful experience. Everyone was so friendly and professional. I especially loved the dentist. Thank you for making my appt. so pleasant.

mi
Review №63

Very good experience with Dr. Sohal Patel. She is very patient, thorough, and efficient. I would recommend her to anyone. Well done!

t
Review №64

I have been going to downer dental for over ten years! I see the same wonderful dentist every time! Very caring and take the best care of you and your teeth!

To
Review №65

Fast and good

ad
Review №66

Excellent prompt services waited 5 min to get called. Awesome Dr. Amesthy lovely women

Me
Review №67

Best dentist i had ever been to!

Li
Review №68

Its good so far

Bo
Review №69

Respectful and made a plan now let follow threw

Kr
Review №70

My 9 year old son had a procedure done today and the staff was amazing with him.

El
Review №71

Great fast service

Gu
Review №72

Very Friendly Staff and Awesome doctors. No long waits either. We were in and out in no time!

Me
Review №73

The dentist was professional and gentle. She was through in her exam and explanation of her findings.

Do
Review №74

Friendly and knowledgeable staff and dentist made my first experience at this practice nice. I felt confident and assured.

G.
Review №75

Excellent Service. EXCELLENT DENTIST, Excellent Customer service.New look, with Music Was Great.SAME DAY APT. NO APTS NO PROBLE.FIVE STAR DENTISTS.

Pu
Review №76

Very pleasant on phone making appt. took the time to explain everything to me. Very friendly staff

Al
Review №77

Excellent place to go !!!! Front area was clean receptionist polite and professional and manager was super nice , dentist are very knowledgeable at what they do and really make you feel comfortable. Highly recommend.

sa
Review №78

They where very professional from the receptionist to the dentist environment of the waiting area was superb cozy setting

je
Review №79

I love this place. So kind and absolutely amazing with my children. My 12 year old has had some terrible experience with dentist. This is the first place that he liked. Hes been going in by himself since his second visit here. That says a lot. I know how he was. I drive over an hour because when you find a good place you stay.

Ma
Review №80

First time Ive ever felt comfortable in a dentist office. Made me feel welcomed. Staff was extremely friendly and professional. Definitely found my new dentist!!! Thank yoh

An
Review №81

We absolutely love Dr. Kamal! She always does a wonderful job, is very knowledgeable about any questions I might have and is wonderful with my children. She has a way of talking with them at their level to inform and comfort them about what she is doing. Her staff is always very helpful and does a wonderful job. We couldnt be happier about our dental experience! Id highly recommend her for your dental needs!

He
Review №82

Very kind and knowledgeable experience

da
Review №83

Very Friendly Staff practicing Covid-19 cleaning guidelines. Would recommend and Im extremely fussy.

Ma
Review №84

Gloria the dental assistant was an amazing help.. the staff was incredibly helpful, Cindy and Gloria made my visit so comforting being that i hate the dentist.. thanks for help ladies.. till next time.. .

Mi
Review №85

The experience I received was very professional and courteous paid attention to my needs and what I came to have done will return for all my dental needs

kr
Review №86

They are very unprofessional!

Jo
Review №87

Great place! Very professional and Pleasant environment ,friendly and helpful staff. Definitely will recommend to others.

Da
Review №88

Theyre very nice and good with kids. We went there for my sons first dentist visit.

Li
Review №89

I was impressed very professional and very gentle.

Fr
Review №90

My daughter has braces and this place is usually good with appointments but this time I booked an appointment because she needs a new bracket and new colors and they called me last month saying they couldnt do it bc the orthodontist had an emergency to go out of town now I totally understand and its fine then they called me today saying they cant do it tomorrow and this is making my daughter wait and holding up her treatment I do NOT recommend this place!!

Al
Review №91

Everyone was very nice. The dentist was very personable, takes the time to find out your biggest concerns and encorperates a plan to addresses your concerns and needs. Then informs you of every step taken.

Ja
Review №92

Shweta Kamal owner of Downer Place Dental has been my dentist for over 10 years. I would never consider going any place else. The professionalism and customer satisfaction is above approach. Looking for a dentist? I would highly recommend Downer Place Dental.

Eb
Review №93

They are quick and friendly. One of the best dentist office I been to in a long time. Glad I found them.

K
Review №94

Ive been talking my kids here for years. They are very efficient with their service. All the staff are polite and caring.

Se
Review №95

Had a great experience and a very pleasant visit. The staff was great and my dentist was just awesome, she was so patient and kind.

Un
Review №96

This place has been giving me a run around for 3 weeks now. Sent me an hour away from my home town just to find out the Dr she referred me to doesnt take my insurance when she said they did. I called them back the same day (today) and all they said was go to this place in Chicago which is hard for me at the moment because I live in aurora. This lady doesnt wan to help anyone and has many other bad reviews. I guess Im gonna have to stay in pain until I can find an honest dentist

Ju
Review №97

People were friendly and professional.Cons - waited a bit I supposePros - did not die

C.
Review №98

I will definitely be back. Staff was very welcoming, very polite, and very professional. Dr. Kabir is very knowledgeable and very personable.

Cr
Review №99

I went in for a wisdom tooth extraction, which one dentist told me to come back if my pain didnt go away in a couple of days prior to all of this . So here i am at My appointment, at 230, they didnt see me until 3pm.. I waited for another 30 minutes for the dentist just to tell me he was going to recommend me to an oral surgeon. Why didnt they just tell me this in the beginning ?? Total waste of my time. They need to get better at communicating.

Vi
Review №100

We all love Dr.Kamal. She is very friendly and does a great job! She is good with kids too. Highly recommend her!

Information
2 Photos
100 Comments
4.5 Rating
  • Address:11 W Downer Pl, Aurora, IL 60506, United States
  • Site:http://www.downerplacedental.org/
  • Phone:+1 630-892-4000
Categories
  • Cosmetic dentist
  • Dentist
  • Dental clinic
  • Pediatric dentist
  • Teeth whitening service
Working hours
  • Monday:9:30am–6pm
  • Tuesday:9:30am–6pm
  • Wednesday:9:30am–6pm
  • Thursday:9:30am–6pm
  • Friday:9am–1pm
  • Saturday:Closed
  • Sunday:9:30am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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