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Eyeland Optical
26 E Downer Pl, Aurora, IL 60505, United States
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kr
Review №1

Me and my daughters go here and they’re very professional and kind. We were very comfortable and we had a great experience. The doctor gave me a referral immediately when she found out I was T1D to an eye specialist. Karen at the front is amazing also. If you have a child going back to school, she will give you a school form right away or request at any time. The atmosphere is cozy and service is fast but correct. They do take Medicaid.

Ma
Review №2

I definitely found one of Auroras jewels. I was able to use my insurance here and I was taken care of right away. The office is located in a historic part of downtown and it is very chic inside. The service provided to me was very satisfying, I had mentioned to the person who took my order on glasses and contacts I would be leaving town in 10 days. Not only did he offer to ship my location where I would be he expedited my order and got my Sworskies the day before my trip. I’m so happy and grateful for the service provided. Now I need prescription safety glasses I will calling for that next.

Jo
Review №3

No complaints. Everyone was very nice and knowledgeable. The eye exam went really well. Picking out my new glasses was fun.

Ti
Review №4

The doctors and staff are always friendly and professional. Very efficient and helpful. Highly recommend!

Pe
Review №5

I started using Eyeland Optical when I had state insurance. They were one of the only places close to me that took my insurance. They were so helpful and helped me get my children taken care of. That was 8 years ago. Since then I have gotten better/different eye insurance but I will never go any place else. They are great with helping you utilize all your eye insurance benefits and the people that work there are the sweetest.

Ab
Review №6

We had a great experience at Eyeland Optical! The employees are very kind and helpful.

Ma
Review №7

Thanks so much to the Eyeland Crew! My new glasses and contacts are amazing! I havent seen this clearly in years!!

Ca
Review №8

I’m not sure how to start this review but they are the example of how eye care and customer service should be.

No
Review №9

Excellent service!! The staff at eyeland optical took care of me and helped me pick out the glasses I needed for work. Will definitely come back!

Ar
Review №10

Fantastic service hands down! Mark and his team are very professional, and helpful from the moment you walk in until you leave. Both Mark and Nelly are always there to help with any questions or concerns I may have. They know exactly what I look for in glasses and each time I am very pleased with the service. I would definitely recommend friends and family to check this place out. Thank you so much for my beautiful glasses!

Ca
Review №11

This place is my favorite they have great costumer service and awesome product selection .

Sc
Review №12

Mark and his staff are truly professional in every aspect of our experience. I highly recommend Eyeland Optical for all of your eyewear needs!

Me
Review №13

The service was great eye doctor knew exactly what she was doing very professional and clean. They took there time to help me look for what I wanted. and suggested what fitted best. Iam still enjoying my eye gear many times we go home and we dont feel too happy with our choice not me I still love my glasses.

Ja
Review №14

Love love love coming here! Refuse to go anywhere else, been coming here for over 7years! Friendly staff & very professional! Totally recommend

Ca
Review №15

I’ve been going to Eyeland Optical for over 10 years. The staff is so loving and friendly!! They go above & beyond to make sure that your well satisfied. Mark aka Sal Jr. as I call him I just love him and I can’t forget about Nellie!! Wonderful caring people. I recently purchased 2 pair of glasses. I was very satisfied with the glasses!! I’m thinking about going back for one more pair!! Thank you guys so much!! See you soon!!

ja
Review №16

The service here is great. The employees are patient and welcoming they work with you and give you the best advice. The environment is clean and organized. I was expecting to get one pair of glasses but I got two instead that’s how much I loved the service.

Fa
Review №17

The best experience ever, excellent service.

Jo
Review №18

Great place I recommend this optical store. Good selection. Mark and his employees have been very friendly and helpful.

Pa
Review №19

Great place and an ever better experience. I have been working with Mark and it has been a great pleasure. He helped with everything the I needed and was able to give me great recommendations and advice. Everything was clean and organized!

Da
Review №20

Very helpful and polite. Exceeded my expectations.Thanks!

Ji
Review №21

Quality products, excellent customer service and professional approach makes Eyeland Optical my go to for all my Eyewear needs.Thank you..

Te
Review №22

Very happy with this place. Close to home and very knowledgeable stung staff and optometrist .

Er
Review №23

DO NOT GO HERE WENT IN TO BUY GLASSES PAID WITH CARD AND CASH THEY ADVISED THAT WE NEVER PAID CASH BASICALLY ROBBED US THEY SAID THE EMPLOYEE DIDNT WORK THERE NO MORE WHAT A JOKE SCAMMERS

Sa
Review №24

Merry Christmas to the family of Eyeland Optical, Specialty Person that help us ALWAYS with our eyes needs Doctor Betsy Kline, she is a very special human, she really cares about what you really need, she does not sell you things that you dont need. I really recommended to everyone that need care in their eyes, she is going to tell you always the true. Highly recommended, the Staff is very friendly.

bo
Review №25

AAA+++True story, I came here to buy my first pair of glasses ever. I picked out a pair on the wall that I really liked unfortunately by the time all was said and done that pair of glasses was gone. I was very disappointed, I tried on several pairs of glasses and I am very picky. I was about to leave and go somewhere else with the prescription for my lenses and the guy that I believe runs the place came running up and told me to wait one second he thinks he has something that I may like, he brought me a pair of glasses, I tried them on and I absolutely loved them, he brought 2 other pairs and i didint care for those, this guy hit it right on the head on the first shot, now 1 year later, i still get compliments on my glasses and I honestly tell this same story every time. I try to shop local ive been in Aurora all my life this business is Absolutely the best! AAA+++ in my book, best service, friendly, accommodating i definitely recommend this place! EYELAND OPTICAL thank you so much still wowing me 1 year later!

Is
Review №26

I went to pick up my son’s glasses and needed to make an appointment as well. I also needed to get a school form filled out. The person who helped me was very prompt to help and he did not make me wait.

Vi
Review №27

I do not recommend this place. Doctor got my prescription wrong multiple times. I did get my contacts on time Ill tell you that, but never received my new prescribed eye glasses and its been almost 2 months. I called back for another following appointment and the receptionist on the phone said shell talk to the doctor about my situation and said she was going to call me back in the afternoon and she never did. Like I said before I dont recommend :/

Ma
Review №28

Good service and friendly staff nice atmosphere !

Ca
Review №29

I love Eyland Optical! The staff is extremely friendly and professional. They took their time to help me pick out the perfect pair of eye glasses. Ive never worn glasses before so I was I bit nervous about the entire process. However, they made sure I found a pair of glasses that fit perfectly on my face the style, look and designer I was looking for and, believe me Im as picky as they come and just as importantly the prescription was spot on and I could see way better now. Not only can I see now but I look good too. Every where I go I get complements on my new glasses. Thanks Eyeland Optical! I will recommend you to all my friends and family.

Ra
Review №30

I was referred to eyeland buy a friend. They have excellent service and very attentive to my needs. The staff are very nice. Even though I am not from the area I will return for my eye exams and to purchase my sunglasses, as they have an expansive variety of products.

Ju
Review №31

Best place to visit for your vision needs hands down! Very helpful and knowledgeable staff. They seem to always have some type of deal running so I definetly recommend you visit their location. Did I mention it’s a family owned establishment? I personally believe you can’t beat the one on one customer care they offer compaired to those large corporations.

N
Review №32

First visit...all went better than expected. Friendly staff. optometrist, parking, everything...youve got my 5-stars...

lo
Review №33

The workers cant do their job correctly

St
Review №34

Great customer service, friendly and knowledgeable staff eager to help. Not one of those big box chains with no personality.

Ri
Review №35

Great looking little shop & easy parking. However the front desk receptionist was completely unable to be work with. I told her I need to skip the Glocoma testing due to it gives me extremely harsh headaches. Never had a problem with this anywhere! Without missing a beat & absolutely no concern for my request. She told me if I didnt take the test. She would not use my insurance since I wasnt able to do Glocoma test. An at which time she told me I would be responsible for my bill out of pocket. I walked out, went to Lake St. Optical. Within 15 minutes I was getting eye exam without Glocoma test. An a pair of eye glasses ordered without having a Glocoma test. Bottom line.. Way too pushy & that matter of fact attitude will definitely reason for a loss of business. I can not recommend this optical shop.

Ka
Review №36

Staff is friendly and kind. Insurance information is explained clearly and service is very good.

Ja
Review №37

Very nice staff glasses came in with in 5 days

Br
Review №38

They had the frame brands I like and very nice staff. The optometrist went above and beyond for me.

Jo
Review №39

Horrible experience. Got my appointment in october 2016 and 8 months later I still dont receive my glasses.

Ja
Review №40

Professional and my gas permeable lenses fit the first time. Thanks Eyeland!

Er
Review №41

Terrible

Si
Review №42

Worse place .. don’t waste your time here ... went here for a eye check up and they told me that I will get my glasses 3 months later but it’s been 6 months and still no sign of my glasses, they take your insurance money and no sign of glasses

Sh
Review №43

Sorry the worst service to get glasses I’mGoing to be old and gray by the time I get them .

Ve
Review №44

Great

Information
95 Photos
44 Comments
4.2 Rating
  • Address:26 E Downer Pl, Aurora, IL 60505, United States
  • Site:http://www.eyelandopticalcorp.com/
  • Phone:+1 630-892-5000
Categories
  • Contact lenses supplier
  • Optometrist
  • Eye care center
  • Optician
  • Sunglasses store
Working hours
  • Monday:10am–7pm
  • Tuesday:10am–7pm
  • Wednesday:10am–7pm
  • Thursday:10am–7pm
  • Friday:10am–5pm
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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