I had great experiences with the visit supervisor Glenn but the supervisor that took his place was absolutely awful. Shes wording things wrong and in her own personal opinion instead of as the supervisor. Furthermore when asked if there was concerns, she stated there wasnt any. She also, didnt help with any of the issues of my kids asking to go home with us or coming to our house. She also gives no help or advice on anything.

This week will mark week number two using this company for supervised visits with my two children ages 7 and almost 2 the first week I had little communication with anyone in the business but still was able to see my youngest daughter.. my oldest was unable to be there for whatever reason my step mother cooked up for the week.. week two rolls around (which is two weeks from my first visit because I only see them every other saturday) again mid way through the week I start calling to make sure my oldest will make it to the visit .. Ive called the woman who sets up the visits and assigns the counselors... Friday rolls around and I have still yet to hear from anyone so I call again for the 4th time this week no answer so finally Saturday comes and Im working before my visit I get a text from the visit counselor asking if Im still coming to my visit.. (if I make a plan to see my children I will never let them down I will always show up no matter what) I call tell the lady yes I am obviously coming to the visit she does the covid screening with me we hang up I return to work.. I get out of work and head towards augusta to open my phone to a text from the visit counselor saying neither of my children will be there because they made other plans because no one heard from me mind you by this time Ive called the woman who sets the visits up and assigns counselors 6 times just TODAY and still have gotten no answers or phone calls back.. so I miss out on seeing my kids for another two weeks because they dont know how to run a business or return phone calls.. the visit counslor/supervisor has been the only person Ive been able to speak with.. our children rely on those visits more then us parents do Im sure of it and this company does a terrible job putting the kids first..

Awesome people who do a phenomenal job ! :-)