Eyemart Express
254 Western Ave, Augusta, ME 04330, United States

Review №1

Great customer service. I arrived after I finished my eye appointment, was shown the options covered by my insurance, styles that might look good, and they were there with me basically the whole time. I really felt like they cared about helping me make the best decision for my glasses. Then on top of the great customer service, my glasses were ready to be picked up roughly an hour after I left! Great place for glasses!

Review №2

I was impressed with the cleanliness and how prepared they were in regards to Covid. The service was quick and very friendly. They have a large variety to choose from with reasonable prices, I would doubt that you couldnt find what you were looking for. When I was paying, they gave me an extra receipt so I could turn it in to get reimbursed through my employer. I would highly recommend getting your glases through this company, I love my new glasses!

Review №3

I had a great experience at the Augusta Eyemart Express. The staff was so nice and very helpful. I am so pleased with the 2 pair of glasses that I got. I appreciated the knowledgable service from the salesperson helping us. She was fantastic! (Wish I could remember her name to give her the credit!!! Kudos to the young lady with long dark hair and a headband- ) I will be recommending to family and friends.

Review №4

Ok so Holly was awesome! She was very nice, attentive and helpful! I love my new glasses and have got so many compliments from people. My whole experience was enjoyable. Very impressed with the entire process! Thank you again Holly ️

Review №5

You folks are some of the nicest people on the face of the earth.I had to order 3 different times due to my eyes not adjusting to a new script..I also was able to change to a different frame . You were kind & didnt make me feel bad when I had to do this. I would highly recommend you to everyone I knowThanks so much,......June

Review №6

Great experience. Very knowledgeable regarding insurance and fit of glasses. So happy I decided to give Eyemart Express a try!

Review №7

Helpful, kind, courteous service. Very fast turnaround for my glasses - ready in about an hour (my lenses happened to be right in stock). Great savings on two pair. Now I have sunglasses too - so cool! Thank you!

Review №8

They were helpful but not pushy, they had my lenses in stock and it took them less than half an hour to make both pairs of glasses. I felt bad for trying on too many knowing they’d have to sanitize them all but they encouraged me to try on as many as I needed to.

Review №9

They said it could be a little more than an hour and the glasses were done in about 30 minutes. The lady I worked with was very helpful and took the time to help me find the right fit for my face. I would highly recommend them and will use them again!

Review №10

Love my new glasses and they were done within 2hours of purchasing them . My husband was not very happy that when he stopped by to pick them up that what should have taken 2 min took him over 15 min. No one would take a moment from what they were doing to acknowledge him. Acknowledging someone is very important even if you can’t give them immediate service.

Review №11

Great Frendly Service. Picked my frames. And had my 2 pair of glasses in an hour.Will definitely be getting glasses there again..

Review №12

Everyone was extremely happy to help people. Quick service and had my new glasses, 2 pairs, in an hour. Heather was awesome at helping me find frames that fit my face and budget. I will definitely do more business with them soon n the future

Review №13

My glasses were done quick and the staff were very quickly. The easiest eyewear shopping Ive ever had, I will definitely go back!

Review №14

Went in for an eye exam at 3 left with 2 pairs of glasses at 5 the staff was curtious polite and made the whole thing go by like a breeze 11/10 highly recommend

Review №15

Great staff. Friendly fast and efficient

Review №16

I am a senior and started a new medicare Insurance in January. I had not had new glasses in years as I had no coverage. When I came into Eyemart I had no idea what my coverage was and I walked out in about two hours with a great new pair of glasses. Best service ever!

Review №17

My glasses broke and I needed a new pair ASAP.I looked around and found this place and I’m glad I did!Dr Benes and the whole staff were wonderful, I received a full exam for a very reasonable price, picked out 2 great frames and progressive lenses, all for a very reasonable price and they were ready for me the following morning. I highly recommend them and I will definitely go back when needed in the future.

Review №18

It was very hard to look around. The lady kept putting away glasses everywhere I went and made it hard for me to social distance. I was the only customer at the time.

Review №19

Had a problem with my script being wrong and the office manager being rude and they wouldnt call me back

Review №20

Professional helpful nice great prices and delivery of glasses as told.

Review №21

Professional great selection and fast friendly service. My daughters glasses were ready 30 minutes after we placed our order. We opted to have a text msg sent to us when they were ready. It worked great. I will be back.

Review №22

Wonderful variety of affordable glasses! Love the staff here!! I was told both pair of glasses could be done there and would be ready in an hour. One pair was done, one was unable to be done, so they said they ordered the lenses and put a rush on them, so I would have them in a couple of days. It has now been a week and a day, i just got a text saying theyre ready for pick up...not super impressed with the delay...

Review №23

Very helpful from help with insurance coverage to putting us in a pair of very nice glasses in an unbelievable fast time. Very friendly and helpful staff.

Review №24

We visited Saturday to get our daughter kailynnes new glasses.We were greeted by Holly. She was absolutely amazing ,super helpful definitely made my daughter feel confident in her choices. And us as well. I will be back myself and her father. And we have already recommend others.

Review №25

I got 2 great pairs of glasses for $99 and they were ready in 14 minutes. The glasses are comfortable and good looking. Great place to good.

Review №26

The staff were friendly and helpful. My exam took about an hour, picking out glasses took me maybe 15 minutes, and they were ready to go in about 10 minutes, I was amazed!

Review №27

Amazing service! Very knowledgeable! First pair of glasses were ready in 45 minutes. The second pair came 2 days early. Great variety of frames in every price range. Im very happy with my new glasses.

Review №28

Truly delightful experience. Everyone was so helpful. With my insurance I came out with a lovely pair of sunglasses and a free pair of readers

Review №29

Amazing quality glasses at an affordable price and amazing staff I would recommend everyone going here. I had my glasses in hand within 25 minutes no waiting weeks like other eye care places. They also had a very large selection of frames they have something for everyone

Review №30

I was so impressed with how quickly my set of glasses were done after i left I received my text message in 7 minutes Great staff and selection as well and even though its fast its not a rushed atmosphere

Review №31

They had the best selection of frames and a lot of patience and input while I tried many frames. I had a very high astigmatism and they did a wonderful job at keeping my lenses as thin as possible. I have never been so pleased with an out come of glasses at such a good price! Great job!!!

Review №32

Excellent cistomer service. 2 pr ready in 59 minutes. Fit perfectly and will be a lifetime customer. Very happy I discoved this business!

Review №33

I worked with Kendra, and she was great, but I feel like all the associates were awesome, too! I had my glasses in a half hour, and it was actually cheaper NOT to use my insurance benefit, so people who dont have an eye care benefit should not worry or put off getting glasses. I ended up paying $87 for two pair of progressives....what a deal!!!!! And, the frames are definitely cute and trendy--- not old and outdated.

Review №34

Glasses were reasonably priced and ready in 23 minutes. Holly was very friendly and helpful.

Review №35

I highly recommend this location. There was a large selection of frames to choose from, and great pricing. And what a wonderful staff! The women were so friendly and helpful while I was selecting my frames, and my glasses were ready in under an hour. I was very satisfied with the service that I received, every step of the way.

Review №36

Seriously awesome people from getting the eye exam for my 8 yr old to getting his glasses! Very quick which I like, understood where I was at and looking to sell amd did not try to upgrade but gave me exactly what I needed for him!

Review №37

Great customer service very friendly I was in and out within a half hr with new glasses and the price was great!

Review №38

After receiving two pairs of glasses at Eyemart Express, I found that the frames were too wide for my face. They invited me back to change them, and now they are just right. Thank you, Eyemart Express!

Review №39

Went in with my daughters rx that she got the day before next door and within an hour walked out with 2 brand new glasses with awesome warranty (she’s 10 so definitely need the warranty) for $130 without insurance! We couldn’t do that before with insurance! Everyone was so nice and I will be back to get my new glasses soon!

Review №40

My husband needed no line progressive bi -focals, and they were ready in 50 minutes. They were professional andl helpful. We would highly recommend them.

Review №41

The process was quick and upfront and my glasses were ready the same day

Review №42

Excellent service Great prices and wait time of less than one hour for two pair of glasses. Holly was friendly, knowledgeable and easy to work with.

Review №43

The service was top notch will definitely be back again.

Review №44

Excellent service st EYEMART EXPRESS! This is the first time Ive received my glasses on the same day as ordering them and Ive been wearing glasses for fifty years! Great selection with competent, knowledgeable, friendly [email protected]

Review №45

Great selection of frames well below the cost at the eye doctors. Bought prescription sun glasses and were ready in a couple of hours. The customer service person was very helpful with questions I had and there was no hint of up selling. Will certainly use them again

Review №46

I was very nervous about getting my first pair of glasses and Kendra made it very easy and hassle free. Definitely recommend going and seeing what they have to offer. Very quick and get your glasses the same day with in an hour!

Review №47

Great staff. Great, quick service. Very reasonably priced!!!

Review №48

1st time customer. Walked in with my fresh prescription, the ladies there were attentive and had a very wide selection of frames. They cut and framed my lenses on site and had my new glasses in less than 2 hours. I will definitely be returning to these fine people.

Review №49

Staff was fast , friendly and made the whole experience fun!

Review №50

Great service. Good selection of glasses at an affordable price.

Review №51

Great customer service and my glasses were ready in 22 minutes

Review №52

I decided to look into getting a new pair of glasses while you opening sale was going on in Augusta, Me. I was helped right off and picked out a pair and they were ready that night. I appreciate the good service and I will come back when I need another pair.

Review №53

I did NOT want to get glasses, but after years of mistaken identities, and meeting a new optometrist friend, I caved. Then, I did NOT want to pay tons of money for something I needed, but didnt want at all. I went into Eyemart Express in Augusta, ME because I wanted to just rip off the bandaid. They gal I worked with was AWESOME. She gave me space to pick frames I liked, but when she could tell I was just floundering she stepped in to help me find something flattering for me, making me feel better about being totally indecisive. She took the time with me, and was very kind about the whole thing. She even went through all the pricing options with me and my insurance, so I could get two pairs of quality glasses for $50. It comes with warentees, too, so if I stomp on them (which is likely for me), Ill be able to get them replaced. And, they were super busy the day I went, and it was 23 minutes for both pairs of glasses to be ready for pick up. They throw in a free glasses holder, too, which might be standard, but was still appreciated.I still dont want to need glasses, but this process was as painless as if could have been with this team and the employee we worked with, and I really appreciated that. 10/10

Review №54

Shayna was very helpful and my glasses were selected and ready quickly. Good service and quality at good price.

Review №55

Great service!! I couldnt be happier with the level of service I received!! It took less than an hour from picking out the frames to picking up my completed order!!

Review №56

Fast, friendly service and great product. I will be returning!

Review №57

Very helpful and got the glasses in30 minutes

Review №58

Very helpful and took the time to help me find the right glasses for me.

Review №59

Fast, thorough and great deals I paid $88 for 2 pairs 1 everyday use 2nd prescription sunglasses awesome service

Review №60

Great service and fast. Glasses ready in 18 mins.

Review №61

Kali was super helpful (and honest ) in my frame selection. Priced so much lower than optometrist, even without using my vision insurance. I got a text in :27 minutes that my glasses were ready! First time in my life I put glasses on that fit and weren’t crooked from the get go. Will be sending friends and family to Eyesmart.

Review №62

Excellent, friendly service and great, reasonably priced glasses.

Review №63

Amazing!! Prices are fantastic, service is top notch. Made my progressive glasses in 49 minutes!

Review №64

Two pairs with progressive lenses for $77 ... now who on Earth can complain about that?! Great place & super nice employees :-D

Review №65

The staff were professional and kind. I could not believe how easy it was, two pairs of glasses, both progressive, one sunglasses and they both were ready within an hour! They are my go-to eye glasses place now on!

Review №66

Got my secondary pair same day, waited two weeks then called about the primary pair of glasses. After a 5 minute wait I was told that they were working on them. I dont believe that it took two weeks and I just happened to call as they were being worked on. It seems very unprofessional and suspect. The price was right the follow through not so much!

Review №67

Amazing staff!

Review №68

Amazing service, bought 4 pairs of glasses with an out of newtork insurance, it will end up costing me about $50 said and done. Highly recommend buying your glasses here, mine were all ready in less than 1 hour.

Review №69

My granddaughter is over the moon about her new glasses!!! Kali was a joy to work with and made my granddaughter feel very comfortable and confident!!!

Review №70

Great deals, polite service and quick too!

Review №71

Fast, and friendly. Great prices and good selection.

Review №72

Great service friendly staff good prices

Review №73

The girl who waited on us was rude for starters and you really should have better advertising since you offer 2 pairs starting at $38.71 and when you get there the price is 100 times more expensive. Not somewhere! Will be telling people to go to.

Review №74

Great, fast service at an excellent price!

Review №75

Great service and friendly.

Review №76

Very friendly and knowledgeable!

Review №77

Quick , courteous and very helpful !

Review №78

Great people, very helpful, and quick!!!

Review №79


4 Photos
4.8 Rating
  • Address:254 Western Ave, Augusta, ME 04330, United States
  • Site:
  • Phone:+1 207-307-2780
  • Contact lenses supplier
  • Eye care center
  • Optician
  • Sunglasses store
Working hours
  • Monday:9am–7pm
  • Tuesday:9am–7pm
  • Wednesday:9am–7pm
  • Thursday:9am–7pm
  • Friday:9am–7pm
  • Saturday:9am–5pm
  • Sunday:Closed
  • Wheelchair-accessible entrance:Yes
  • Appointments recommended:Yes
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