I had been going to this practice for many years with no problems, but lately they have treated their patients like cattle. I got a new pair of glasses last year, which I absolutely could not wear. Made me dizzy and totally stressed out. They remade them grudgingly once with no improvement. I switched back to my old glasses, which were far from perfect but at least didnt make me feel sick. In desperation I saw a local smaller practice where I was treated like a valued client. They discovered that the glasses I had were not the right prescription, but the biggest problem was with the frames. They had sold me flexible frames as being the best thing since sliced bread. Turns out that for people with astigmatism (and mine is severe) they were a disaster. I am going to stick with my small town, friendly, and -- most important -- highly competent optometrist.