Rude Customer interaction. You feel like you’re bothering them. If I were the owner, I would not be happy. That one person who calls and asks for something they do not carry could be the one person who has a very sizable project and influence over large orders.I would take my business elsewhere if You value good business ethics.Central Welding Supply has better customer service ...... if that means anything.Good luck.

I wanted to give all my appreciation and thanks to “Bob Hankel” who helped me and my business with the welding procedure process! The service went smooth and successful! I’m grateful that the help I received, exceeded my expectations. I will be doing more business with with you guys.

I purchased an Oxy Acetylene Flame Tech tip from PWS for school that was faulty and returned for an exchange with no issues, however upon arrival to class the new tip was also faulty. I contacted the manager who offered an upgraded tip at no additional cost to compensate for time lost in travel and fiddling with the darned thing in class.My thoughts on the issue are go with a Victor tip if its in your budget. No price too high for quality and saftey.Thank you for the outstanding service and help resolving the issue.5 stars because the issue was the manufacturer, not the company. Nice store, well laid floor plan, good selection of tools.**Consumers: Buy quality equipment. Makes life easier, safer and is usually cheaper in the long run. 👌

Just wanted to give “Bob Hankel” a shout out! My husband told me about the great customer he received by him when he was at Pacific Welding Supplies recently.

Horrible service front desk workers are rude. Learn to say hi or please wait

Customer service was great, very helpful. They helped me Find the best bang for my buck for what I was trying to do and didnt treat me like an idiot cause I didnt know what I needed or what I was doing, left with a badass cutting torch that got my job done!

Had excellent customer service exchanging 5lb and 20lb CO2 tanks. Will be going back for sure.

No size small gloves and the guy who came over to help me said another woman grumbles about it too.Which means they know they dont carry them or stock them because they dont give a s***. They will never get my business.

My go to supply store.

Whoever answers their phones needs some customer service training. I was treated rudely because of a bad phone connection. Ill be taking my business elsewhere.

The customer service is everything. And here they have it.

Very nice people