They made me wait six months before bringing my dog in for a surgery. Through my dog that where do you room for two hours scheduled for surgery for another six months. If you care for your animals well-being end do you not want to waste a lot of time to not bring your animals, forgot to mention that my dog paced around the house for hours after returning from here

Dr. Andrea and her assistants are absolutely fantastic. I highly recommend them to anyone who is looking for caring, gentle, friendly people to care for their pets.

Dr. Andrea and her staff have been extremely accommodating to my family over the past month. Not only did they take on three of our dogs as new patients this month, but they have been timely and compassionate under challenging circumstances. We just picked up our 13 year old border collie after she had some dental work done. They saw her for an exam and in just a few days they had scheduled an appointment for her to have the surgery. My family and I are very pleased with our decision to switch veterinary offices and are fortunate to have found a clinic with such excellent communication and compassion.

I had to make the hard decision of putting my beloved dog down last weekend. Dr. Randazzo and her staff have been nothing but absolutely amazing and compassionate during it all. As soon as I chose her as my dogs new vet, I knew I had made the right choice. From the time my dog was diagnosed with his tumor and up until his final moments she was there step by step. I couldn’t recommended her more. Thank you all for what you do

I called the day after I was given an 8 week old Brown Lab puppy as she had worms. They let me bring her in the following day. They were extremely kind caring and knowledgeable. My experience was so nice I have since made them my pup Sophies permanent veterinarian. Sophie is now 12 weeks and has gone back for her first series of three shots. Again my experience was wonderful. I would highly recommend these folks!

The staff has been kind, friendly, understanding, and competent. Really, just everything you could ask for in a vet!

If your not rich don’t come here, fails to tell you price of what’s going on before hand. Then after takes your wallet and gently puts it in a coffin. Small check ups will run you hundreds of dollars and don’t get me started on prices to have cats neutered. Out of this world outrageous. Dr. Fine is cheaper and more genuine about how things are done.

Dr. Andrea and her staff are great. They are always able to get me in for an appointment when needed, and provide knowledgeable and compassionate care. I had to bring my dog in during the pandemic and the procedure they had in place was flawless. Even in the pouring rain Dr. Andrea came out to my car to explain her findings (just a minor ear infection) and treatment. They are always so kind and understand the love and concern owners have for their pets. They provide attentive care with endless patience just as if they were treating their own pet.

Doctor Andrea is the best. I bring all myanimals to her and she takes thetime to explain what is going on. Today she put mycat (CoCo Chanel) to sleep and cut her hair and she did an excellent job. Very professional and I would highly recommend Chestnut Ridge to anyone who needs or looking for a veterinarian.

Dr. Andrea and her outstanding staff are absolutely fantastic. Their professionalism goes above and beyond what I expect. Every one of them takes time to answer questions, explain what will be done during the appointment, follow up, etc. Very helpful and friendly. This is our third dog that Dr. Andrea has taken care of.

Dr. Andrea and her staff are exemplary. Dr. Andrea listened to my concerns and was very attentive to my cat when he required round the clock care. He is alive today because of her expertise, her compassion and her cooperation with Cornell. I will always be eternally grateful to her and to her practice for the great service she has provided not only to me but that she continues to provide for the community.

Dr. Andrea is amazing with my animals. My cat recently became sick and they took him in that day. Im updated daily on his condition. You can tell they care.

The vet (Andrea) and her staff are great with my pups. They get everything they need to stay & remain healthy. The staff is easy to talk to and very informative. They treat my dogs like they were their own. Highly recommend.

My first experience with Chestnut Ridge Animal Hospital and Dr. Andrea was when we had to say goodbye to our baby of 14 years. As sad as this time was for us Dr. Andrea was amazing. That in itself made us feel confident in putting our trust in her for our fur babies. I recommend her highly and have referred her to many! Thank you Dr. Andrea and your staff - Marie & Sasha and the rest of the gang!

Dr. Andrea is a professional who truly cares about both her animal clients & the people who own them, she is wonderful. We have 2 dogs and a cat and have been going there for 8 plus years and have always been happy with the customer service & the results. Highly recommend this vet.

Very friendly helpful staff. Have been going to Chestnut Ridge over the years with every pet I’ve owned! I trust no one other than DVM Andrea! Thank you for always taking care of my furry family!

My dog was pretty scared by the barking of another dog sitting in the waiting room so the vet tech put us into one of the exam rooms quickly upon noticing what was taking place. That move definitely helped my dog to regroup and calm down. And doc, of course, did all she could to continue to soothe my gal during her exam!

Extremely caring and knowledgeable. The care they have given our pets over the years is exemplary. Cant say enough great things about Dr. Andrea and her staff.

Dr Andrea is the best! With a dog infected with heart worm and a cat with a 4 infected gash in his shoulder - she explained the process of each step by step and gave us comfort with her very caring bedside manner. There is no doubt that Dr Andrea is a lover of all animals and cares about their owners too!

Dr Andrea and the team are amazing! They do such a great job taking care of our pup. He can be a handful to get into the office as he is animal aggressive. They are wonderful about accommodating our special needs to keep everyone safe. I couldn’t ask for a better place to take him and it is well worth our commute!

Dr. Andrea is very gentle and thorough. Her love for animals is obvious. Our dogs always receive excellent care at Chestnut Ridge Animal Hospital.

Bringing in my dog for surgery of a growth on his inner eyelid, I was a little nervous. However, I was greeted by the staff who put me at ease. Dr.Randazzo explained what she was going to do after an exam of my dog. Then explained that he would be ready to go home that afternoon. Upon picking him up, after care was explained as well as what was found. I feel my dog was in the best hands during this time.

Horrible experience. brought my dog there for her shots. she came back terrified and would hide behind my seat when we would bring her places. they never followed up on her exam like they said they would. do not recommend.

Dr Andrea and her staff are AMAZING!! Been going there for years!! Never an issue. Her care and concern for our animals is appreciated!!

I’ve had two pleasant experiences so far here. Very friendly and knowledgeable staff,I’ve recommended them to my friends. 5 stars.

Sweet Dr. great staff. They love my babies as much as I do. A plus! 💕

Unfortunately my dog was attacked by a much larger dog that inflicted 2 deep puncture wounds around her neck. This happened on Saturday in Syracuse so I took her to Emergency Vet Hospital in Syracuse where she was saved and spent the night.Brought her home late Sunday night. On Monday morning I took her to Dr. Randazzo (without an appointment) before they opened. When Dr. Randazzo arrived she immediately looked at my dogs injuries and reassured me she would be ok. And the doctor took her inside and gave her a needed rabies booster. Again all this without an appointment or phone call. Thank you Dr. Randazzo.

They take very good care of your cherished pet and answer your questions. Everyone at Chestnut Ridge has a cheerful, polite attitude.

My dog, cat and I love Chestnut Ridge. The staff is friendly and caring and I feel confident my pets are being taken care of with the highest quality. My dog runs in the door every time we arrive!

Dr Andrea Randazzo and her staff are very friendly, knowledgeable, and gentle with my dog. She is getting on in years and has had a few difficulties for the past couple of years. Dr Randazzo has been very compassionate in working with my dog and you can see it in my dogs attitude about going to her visits. I highly recommend Chestnut Ridge Animal Hospital. Ive never had an experience that made me feel even the slightest uncomfortable.

Dr Andrea has saved more of our Fur Family than I can tell you, kept them healthy and it shows she really cares.

Loving our old girl nearly as much as I do!

Dr. Randazzo and her staff are absolutely amazing. They are caring, efficient, and go the extra mile to help me be a better pet parent. I am a proactive person who asks a lot of questions and they understand this, want me to feel comfortable, and always support me with whatever I need for my dog. I cannot say enough about this animal hospital.

To put it mildly, Chestnut Ridge Animal Hospital has the best vets ever. The doctors are absolutely amazing. No matter what animal goes into the hospital, the vet knows exactly how to treat them and their owners. I would recommend her to absolutely anyone.

Dr Andrea and the staff are wonderful! They accommodate our furbabys emergencies, as well as give exceptional care when they are healthy! They are compassionate and caring and an important part of our familys pet care. Our furbabies Ben and Min love Dr Andrea!

The entire staff has done a tremendous job with the pandemic crisis. They have treated Gypsy kindly always.

Love this vet. She has always been kind and gentle with all my pets. Thank you dr. R.

I take my pets to this vet office and theyve always been nice to us.I found a stray kitten that was only 6-8 weeks old one morning on my porch and I called several offices and hospitals, the dog warden, and the SPCA half of them just turned me away. Half of them said they only took dogs and the SPCA was very rude and basically told me to leave it or suck it up and take to a vet and take responsibility. After awhile I called my own vet, which is this one. They were super helpful and worked with me because of the situation. The kitten needed its eye removed, which is a decent surgery. Im sad to say I wouldnt have been able to get anywhere or afford it without there help. He would have continued to suffer. But because of the kindness of this office he now has a nice home to a loving owner.

All of my experiences at Chestnut Ridge Animal Hospital have been great. Andrea has great bedside manner and is compassionate to family and pet needs. She has always gone above and beyond for me and for that I am truly grateful. Thanks Andrea :)

I was with Dr. Smith for years, and when Dr. Andrea took over for him I stayed, I can not say enough about how she has taken care of my dog, we have had a couple cancer surgeries and my cat as well. She is always professional, honest and considerate of my feelings in delicate situations to due with my dogs health. The cat was a stray someone dropped off at our house, I took to doctor to have her give shots etc. so I could try to adopt out and honestly say he was healthy, when doctor did the cats initial exam, she realized that the cat was about a year old and not neutered, she said since I was paying for all the shots for the cat she would like to neuter for no charge, and she did that evening, she had the cat stay and I picked him up the next day. After a couple of adoptions that did not work out, the cat is now mine and 4 years old and in excellent health thanks to Dr. Andrea! I love her and her staff!!!

The staff is very friendly and the vet is very knowledgable.Appointment are always available and they got me and my pup in immidiatly for what I hope will his only emergency.

At the Chestnut Ridge Animal Hospital, I really like that they dont just care for my pet, they help me to take better care of my dog too. Dr. Andrea is great. I cant thank her enough for the great job she did on my dog and his surgery this past March. She really took great care of him.

They are very good at Chestnut Ridge Animal Hospital. When I had to put my dog down, the vet and I stayed with my dog when my son couldnt handle it anymore. So the vet put him down the rest of the way and she held him until he was completely gone and everything for us. So I only have positive things to say about Chestnut Ridge Animal Hospital.

I take my dog there and have always had good experience and good results with his care. they have always been caring and polite and take the time to explain my pets needs to me.

Dr. Andrea is AWESOME...and her staff are the best.....very friendly and efficient.....

I had to put my dog down because he had a lump on his throat. It was amazing what the vet did with that dog. The poor dog could barely walk, hardly could breathe. The vet at Chestnut Ridge Animal Hospital had a way people and animals that make you feel like your part of the family. Thanks.

Dr. Andrea is wonderful- she always takes the time to address any additional questions and clearly cares for all the animals she treats. Our two dogs always respond very well to her, both have at separate times needed surgeries and we have never had any issues afterwards. The cost for treatments is very reasonable as well. Highly recommend Chestnut Ridge Animal Hospital!

Dr. Andrea and her staff are wonderful! Wouldnt go anywhere else with my pets.

It was a perfect experience. I cant think of anything to make it better. 😊

The Chestnut Ridge Animal Hospital is so great, I really dont think they could do much, if anything, to improve their services for my pets. I think they are great. Whenever people ask why I travel so far to take my pets here, I say that it is by far the best place to go if you want good service.

My daughter and I have both taken each of our dogs to the Chestnut Ridge Animal Hospital for a couple of years now. She has always gotten her pups annual check-ups with Dr. Andrea- blood work and things like that. Our dogs are not too fond of all of those medical procedures, but our dogs just love Dr. Andrea. She really is the kindest, most compassionate vet Ive met.

I dont care what kind of negative reviews people have about this place they are awesome thougt I was going to lose my dog and Doc Andrea solved the problem they treat your pets very well and take care of the concerns of the pet owners and are reasonably priced again AWESOME and thanks to the staff

I took both my dogs here today one of them was sick an they did a awesome job on both of my dogs i was looking for a good vet an i find one i recommend this place so i will be taking them here thank you so much i give you 5 starts

Every helpful and kind staff. Would not go anywhere else ❤️

Overall, what I like most about Chestnut Ridge Animal Hospital is the vet, Dr. Andrea. She is always there to answer whatever questions I may have, and always sufficiently explains the treatments or conditions that my pets are undergoing. The rest of the staff are very good also.

We are very grateful for Dr. Andrea and her staff! Dedicated and professional!

Dr. Andrea was my vet several years ago when she was located in NJ. She is the kindest, most compassionate vet I have met. She took great care of my cocker over the years, and came to our house when the time came for us to say goodbye to our beloved pet. She is a wonderful vet and person.

My family and I have four dogs between us and have always have had an excellent experience with Dr. Randazzo and her staff! Very personal, proffesional and always treat our dogs like they were their own. I have close friends that bring their pets there and ha e the same caring experience that we do. I highly recommend Chestnut Ridge Animal Hospital.

We have been going for years. Very clean, awesome staff. My dog loves this place. Great place to bring your animals.

Great, caring environment at Chestnut Ridge. Dr. Andrea Randazzo is amazing.

Dr. Randazo is excellent. Not too many vets take the time to listen to owners. She treats every animal as an individual not a case. From my experience as a pet owner and breeder this is rare in the world of Medicine.

The nicest,most helpful people around.very professional and even more caring

Dr. Randazzo is the best. Her team at the Chestnut Ridge Animal Hospital make the place wonderful. They treat the animals so well and I am never worried about their care. They are really great.

Dr. Randazzo is always able to take care of any procedure my dog needs, the last being removing four tumors. She makes such an effort to see him and update us on his progress at all times. My family is so happy with the Chestnut Ridge Animal Hospital.

I love the fact that my animals love going to Chestnut Ridge Animal Hospital. They always fly out of the car and run to the front door. And that tells me that if they are that happy and content then thats all that I require.

At the Chestnut Ridge Animal Hospital, it is clear that the doctor really loves what she is doing. Its just personal for her- a close heart to heart relationship with her patients and their owners. I have seen her do some beautiful work there.

Excellent, prompt care. Friendly staff.

Unprofessional and inattentive. We see our pet as a member of our family so words can hardly describe how disheartening our experience was. We brought our cat in for a routine checkup and the staff already made administrative mistakes on his paperwork saying he was the wrong age (we brought documents from prior visits with this information). The doctor briefly introduced herself and then proceeded to check his heartbeat and his teeth and said that the exam was over. She did not look in his ears, feel his stomach or notice the flea dander that was on his fur (he is a white cat). After the extremely short examination he was given two shots (they put the shot labels in the wrong place on his shot record) and sent him on his way. He had a fever for 9 DAYS following that visit! We took him to another doctor who took much more time and attention to detail and now our cat has recovered. We scheduled a meeting with the original doctor to explain what had happened and she became immediately defensive and said very unprofessional things to my wife that I will not repeat. Please consider taking your pet to another doctor. We chose Dr. Gill at Brookside Medical and he has been great.

The quality of services that my pets receive from Chestnut Ridge Animal Hospital are excellent. The staff are very good, as well. Thank you.

Mufasa is a timid cat but they were very good with him. Thanks.

The staff and the Doctor are wonderful to me and my little Boy . He loves them and he dont really like anyone . Ive been very happy with Doctor Andrea . They deeply care .

All of the girls at the Chestnut Ridge Animal Hospital are really wonderful. Theyll always try to bring in you and your pet as soon as absolute possible. I really cant say enough great things about the doctor and this hospital.

Please think twice before you go to this vet ! she has a lot of people fooled. She takes advantage of people by over charging. she lies, she never returns phone calls and techs are not allowed to clients back either. she does not know how to run a business ! It is a shame this animal hospital is going down hill . it used to be a place you could trust when Dr. smith was there. I have been going here for years and will be changing now that i know the truth about this vet. I cannot respect anyone that lies and over charges people on purpose. it is her job to call clients back, But she doesnt think so .She doesnt care about anyone else. so sad !!!! these people that say she calls you back, you must be friends of hers or i must be seeing a different vet there.

Dr. Randazzo has been amazing to work with. Her bedside manner has been unparalleled. I have always been able to count on her since my very first visit. She takes the time necessary to make sure that the options, if any, are thoroughly explained. She always makes me feel comfortable. She takes the time to follow-up on procedures and doesnt assume that no news is good news. I appreciate Dr. Randazzo and everything that she does for me. My family appreciates everything that she does for us. I highly recommend her or her practice to anyone thinking of changing Veterinarians. When looking for someone to give your pet the best care....its stressful. No one likes the uneasy feeling of entrusting their pets to just anyone. I can vouch wholeheartedly for Dr. Randazzo. Shes fantastic!! If you can not use your real name while giving a negative review, its either a bogus review or you are not giving the reviewed party the opportunity to make the situation right. Js.

They are very good

Overall nice experience

Dr. Smith was always kind to his clients when he was at Chestnut Ridge Animal Hospital.

Trust is everything