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Visionworks The Shoppes at Mayfaire
228 Washington St a100, Attleboro, MA 02703, United States
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Do
Review №1

Went to get my boyfriend his first pair of glasses and was helped by Michael. Michael was great and made sure we got the best value we could with the current promotion going on. No pressure to pick any particular brand and no hovering while we checked out all the styles they have. Very pleasant experience.

Ch
Review №2

Shauna was absolutely amazing, I could tell that she truly enjoys helping people. She made sure she told me what my insurance covers, what I pay out of pocket, etc...she even helped me choose what glasses looked best on me. She was super kind, and helpful. It made my experience less overwhelming today. Tom also is always absolutely wonderful I ran out of contacts right before my insurance renewed so he gave me a pair of trial contacts to last me just until my yearly exam if you come here you are definitely in good hands!

ta
Review №3

Kristy did a great job today in getting my order corrected and making sure my glasses fit properly. She and Shanna went out of their way to meet my needs.Ted has consistently given me great customer service over the past few years, going out of his way to find unique and flattering styles for my prescription, which is not a common one.Really like the staff at this site.

ca
Review №4

Had a FANTASTIC Experience at Visionworks of Attleboro. Rossi is extremely knowledgeable and was very helpful from beginning to end. Ill def. go back there in the future. Thanks again, Rossi! :)

Me
Review №5

Kristy was SUPER helpful, super energetic and made purchasing my new glasses stress free. She informed me on how to “shop” for my new pair and then left me & my daughter to it. No pressure to try on anything or purchase anything extra. It was a great experience!

Er
Review №6

I went in today because my insurance didnt cover prescription glasses at a competitor eye store, so I decided to go to Visionworks. I was greeted promptly by Theodore who made me feel extremely welcome and comfortable being there. My insurance wasnt coming up, so he took the liberty to find out why by calling the insurance company directly. He took care of everything and treated me like gold. Theodore was very pleasant to work with and was very confident and knowledgeable about the products they had to offer. I will definitely be back for future purchases.

Ho
Review №7

The kids and I took a last minute detour here today because my son had been complaining that his glasses weren’t fitting right and that they were broken. Let me tell ya- from the second we walked in, we were taken care of! Immediately, a lovely lady helped look up his glasses and offered to replace them- for free! We would just have to pay the difference if we chose a more expensive frame. My son tried on hundreds *maybe a little less* of different pairs before settling on one. Shaunna was SPECTACULAR with my 8 year old! Honestly, my kid(s)were tired after a long, hot day, but she had some magical powers or something! She was patient and offered her opinions on frames and options. We got him new frames and also a pair of sports goggles, too! What a great team at this location. What I thought was going to be a doozy ended up a dream. THANK YOU!

Ja
Review №8

Originally I just went here to get my prescription and order glasses online to save money. Standard procedure eye doctor visit. Then ordered glasses online (from Warby Parker). The glasses came in but ended up not fitting my face at all so I had to return them. So I caved and came back to Visionworks to see if I could find frames I like. There was a super nice member of staff there that saw me struggling to find a pair I like (I have a weird face so most glasses dont look right on me). I told her what I wanted, she looked at my face, had my try on a bunch of pairs, then had my try on frames that I would have never considered but ended up looking really nice. I ended up ordering them and sure they were more expensive than buying online but you cant get that level of attention and care online, plus they custom fit the frames to your face. Everyone there is really nice 10/10

Mi
Review №9

Thank you Roxy for helping me elevate my style and vision with these awesome glasses!!!

Ka
Review №10

Had a great experience yesterday while shopping for new frames and sunglasses for myself and my daughter. Shaunna was very knowledgeable and friendly, and ensured that we both got the best options for us, while also making sure we utilized all of the available insurance benefits that we had available!

He
Review №11

Just a note to commend Tom on his outstanding customer service. He was exceedingly knowledgeable, took a personal interest in our needs and worked within our budget. Considering just how busy it was, we felt like we were the only customers there. (The Covid precautions were very good and reassuring.) Its not often that I can give five stars but if I could give Tom six stars I would! He certainly deserves this rating. (And Im super-picky!) Im a repeat customer for a reason!

Gr
Review №12

Showed up at 5:31pm, placed closed at 6pm. Not one customer in the store. I just needed to give them my prescription to order new lens for my frames. I was told that there was no one to help me and not enough time before they closed. Last time it took all of 5 min. The man closing out the register clearly did not want to help. Why do they advertise being open until 6? I drove 30 min to get there. Zero customer service.

Br
Review №13

Shauna is the absolute best! She took such great care of me and truly made me feel special and my best interest at heart.

Da
Review №14

Great staff! Always so willing to help guests, which such good attitudes, not to mention the great selection of glasses to choose from! Would definitely recommend this store!!

El
Review №15

I had, as always, a very good experience at this store. Shauna was a great help in explaining all my options for my new glasses and I couldnt be more pleased with my choice. She is a great asset to Visionworks.

Br
Review №16

As always Mike was stellar. Everyone working there is always pleasant and helpful. I appreciate the assistance in picking out my glasses always. You will never be disappointed if you go here. Thanks ALL.

Ke
Review №17

I purchased prescription sunglasses at this location with the help of Shaunna.Shaunna was wonderful, she was very knowledgeable and very professional. She showed me many types of frames that were available for prescription sunglasses, all of which were eligible for the discount the optical shop was running at that time.Shaunna was outstanding in every way and I greatly appreciate her kindness and efficient service!

Pa
Review №18

Went yesterday with my husband to get new glasses...coming from a person that works in customer service I have to say service was top notch and I highly recommend Visionworks in S.attleboro

Ma
Review №19

Great service and looked at both my vision insurance and my primary health insurance to get me the best pricing on glasses.

So
Review №20

Shaunna was fabulous and a great help with picking out my glasses. Very knowledgeable and efficient. Both Tim and Shaunna are so nice - highly recommend this place. I have gone there annually since they’ve opened! Wouldn’t go anywhere else. Keep up the great work!

Ka
Review №21

The people here made me feel so welcomed and helped me with my decisions. very nice , i love it here

Mi
Review №22

I love coming here. The staff is amazing. I worked with Tom who is just an incredible person in general. He helped me pick out which glasses looked best for my face shape and skin tone. I highly recommend this Visionworks and if you can, say hi to Tom. He helps make your visit enjoyable. This is not taking away from any of the other staff! They are all incredible.

Pr
Review №23

I moved from Florida and I’ve been needing to change my glasses so i decided to come and check this location out and I am very pleased. From the minute I stepped in the staff was great. Despite with them being busy they were very attentive in letting me know they’ll be right with me and making sure I was helped along the way. Tom who helped me finalize pricing was great! Very informative and helped me save ALOT OF MONEY. I will definitely make this my home location.

Ke
Review №24

They had a beautiful assortment of glasses, I got a really great deal, and Mike was especially kind, honest, and very helpful.

Er
Review №25

My exam with Dr. Leffers was quick but still seemed thorough. Shaunna was very helpful and enthusiastic when it came to selecting the right frames and features. Visionworks was recommended to me and I would do the same and recommend them!

is
Review №26

My sister and I had an amazing experience with Shaunna. She had tried to get us the best deals possible and was just a sweet person overall. definitely recommend her for your glasses needs! Thanks Shaunna!!!

Ni
Review №27

Very good place. Great and awesome glasses and many to choose from. Staff is awesome and attentive. Highly recommended

Ke
Review №28

Thank you ! Shauna and Tim for your great help and patience... would recommend to anyone

R
Review №29

The staff here are wonderful, hardworking and funny. I was changing eye doctors and decided to give them a try. I was so impressed with every employee I came in contact with. The optometrist took her time, answered my questions, and made me feel at home. The front end people were knowledgeable and clearly enjoyed being helpful to others. I will be using this location as my familys eye doctor in the future.

Lu
Review №30

The staff here are all very nice. Especially Tom he has a lot of patience to help me pick glasses im very picky, he makes it a very pleasant experience. Tom goes above and beyond to make sure your satisfied. Excellent service here I would recommend to anyone. He’s a very nice guy.

De
Review №31

My family has been doing business with the Visionworks in Attleboro for a few years now. The staff is friendly and all have worked there since weve been going there so its nice. They are very knowledgeable and have expertise when helping you choose the best frame to fit your face and that is aesthetically pleasing. I highly recommend Visionworks in Attleboro for both your eye exam and for your eyeglass and contact needs!

DE
Review №32

Shauna was a great help in my decision of picking out my glasses. Everyone at this location was friendly and helpful.

Ke
Review №33

Had my first eye exam in 5 years today. Went in with some anxiety. After walking through the doors everyone was so friendly and helpful. My exam was very through got to see my exam pictures! After Theo helped me order and pick out my glasses! Let me just say he was absolutely awesome and super helpful! I saved alot of money coming to visionworks! Highly recommended!

La
Review №34

Excellent experience! Everyone was helpful and friendly! I went in with a prescription from my eye exam from my doctor so I just needed glasses. I was going to order my glasses online but was happy with my decision to go here instead. Thank you!

Ev
Review №35

Associates were super friendly and awesome. Helped with frame suggestions really well. They were also very sociable and made me feel really comfortable and actually enjoy the experience.I felt a little overwhelmed by the additional offers for glare free, et cetera, but it’s most likely required of them to ask. The only thing that bothered me was when she said things like it’s ~only~ another $75, like GOSH $75 isn’t exactly pocket change. I knew where she was coming from, but it did make me a little bit annoyed.Eye doctor was less sociable, but made sure he has all the medical details. So I felt good about the results of the exam, but it was a little awkward.

Th
Review №36

Pleasantly surprised by my experience here. State of the art equipment for the testing, Dr. was very nice, very clear with what was going on and had a great bedside manner. Place was very clean and they did a great job with the explanation of benefits. Great selection of frames too. Highly recommended.

Li
Review №37

Excellent customer service. Arrived for an 11:30am vision appointment and was greeted promptly by the optometrist. Exam was thorough and professional. Next step, new glasses!! Ted and his staff were great. I tried on many many pairs of glasses and never felt hurried. The young lady that helped me was awesome. She gave me honest feedback on my choices and helped me get eyeglasses and sunglasses that I love. She also helped me get the most out of my budget. Definitely recommend this store. I have been going here since they opened and I will continue patronizing them in the future!! Quality glasses and quality people!!

Tr
Review №38

I had a great appointment for my eye exam and then Shauna helped me pick out my frames! Shauna was very helpful and informative so I requested to see her today when my order was ready ! I am a very happy customer!!

Je
Review №39

Took care of an issue with the sunglasses I bought February 2020. I didn’t order progressives and hated them. They were great about upgrading the prescription which at the heavy prescription for High Index Progressive Lenses saved me Hundreds of dollars!!!! TY TY TY

Je
Review №40

I had a great experience at this location and everyone was super friendly and helpful!

Ch
Review №41

Didn’t know it was appointment only, but there was a gap between appointments so they still helped me out. Very wide selection of glasses. I was able to try frames on. Very pleased with service and patience. There was a buy one get one promo going on when I purchased as well. 1 year warranty was a plus

Sh
Review №42

Great service, & incredibly kind employees! I usually get stressed out picking out new frames and the folks at visionworks made it effortless and anxiety-free!

Ra
Review №43

The people that work here are wonderful. Always pleasant and upbeat and super helpful. Dr. Tran was really nice and informative. Helped me go through options for different contacts that were more comfortable. Everyone is great, and they’re the reason I’ve recommended this location to others.

Na
Review №44

A great place !!!Everything is clean, hand sanitizer on every corner, they take your temperature too.Very organized and very helpful! I highly recommend this place .

Li
Review №45

Shauna is wonderful & works very hard to make customers feel welcome. She very sweetly changed my appointment to the same day, I was thrilled! Dr. Morales was so kind & explained each step of the exam. Tom was extremely helpful in coordinating my vision coverage in order to be cost effective for me.

L
Review №46

Vision works the 💣. Com

Br
Review №47

It was suggested that I go to vision works from my eye doctor and I have to say, I’m glad I listened. They were a lot more reasonable than I expected them to be. When you first walk in they are willing to help you but they leave you alone to pick out whatever frames you like . When I finally picked out my frames I got to sit down with Debbie who was absolutely wonderful . She did everything she could to keep the price reasonable, did not pressure me at all to buy a bunch of special stuff, but she did make a few really good suggestions I’m very anxious to get my new glasses. This place does go above and beyond to make you happy .

Ki
Review №48

Great place to get glasses! Michael is extremely helpful and great to work with, has great taste in glasses and can point you in a great direction. All of the staff are super friendly and helpful. Had an concern that was my own fault and the General Manager helped get it fixed right away, extremely helpful! This was my second year in a row going for my annual glasses, great selections and prices. They accept a bunch of insurance and can look up the benefits you have very easily. Will continue to go here! They are great!

Er
Review №49

Tom and the whole staff is kind and efficient. They give you honest opinions and always help you look your best. Doctors are quick kind and efficent 10/10

Ro
Review №50

The best place for eye/vision care around.The staff rocks, they are all very nice and professional.The store is neat and appealing, very well organized.A wide variety of high quality products at unbeatable prices.Highly recommend.

Am
Review №51

Today was my first time visiting Visionworks in Attleboro and I could not be happier with the experience. The front staff (Tom and Shauna) were extremely welcoming, friendly, and super helpful. I specifically worked with Tom and he was awesome! He walked me thru my vision coverage, explained in detail, and assisted me in picking frames and ordering contacts. Such a friendly staff and atmosphere!

Ki
Review №52

My husband and I just switched to Visionworks. We had our first appointment today and cannot say enough about how pleased we were!! From the friendly greeting when we walked in the door right until we walked out! Our doctor was friendly and answered all our questions with patience. When we went out to pick out our glasses we were greeted again by Michael McGinity who offered to help us choose or if we were more comfortable we could browse by ourselves. I opted for help right away and he was so knowledgeable he picked out at least 3 pairs that I was happy with right away then helped me narrow down. I felt his opinion was honest, he wasnt just trying to hurry me along. After I chose mine he helped with my husbands choice too. He was very thorough with the sizing (if thats what you call it) also. Again, I just cant say enough about how happy we were with the entire experience!!

be
Review №53

I had a great experience here, my eye exam was thorough and Debbie helped me pick out frames. I am thrilled with my new glasses. I had an allowance on my insurance and Debbie was so helpful finding something that fit in my budget and that looked great! Cant say enough about the service!

Di
Review №54

Very knowledgeable associate who applied absolutely NO pressure for upgrades. helped me choose the right inexpensive frames. he even repaired on the spot glasses which i had purchased elsewhere - at no extra charge!

Mi
Review №55

Shaunna, Mike, Thomas, and Dr. Tran made me feel comfortable and well taken care of!

Le
Review №56

Be sure too stop into Visionworks , at 228 Washington St., Attleboro, Ma., When you are looking for your next pair of eyeglasses .Excellent service, knowledgeable staff and great selection of eyeglasses. Prices are very reasonable and they beat the prices of other large companies. Excellent sales , I actually was able to buy 3 pairs of glasses at one visit , Dont miss out on there great deals, they even make sure they fit properly.

Je
Review №57

I was very pleased by the service and courteous professionalism of this great eye care shop. From the doctors to the staff, top notch. I was greeted by one of the 2 young ladies at the front desk. I was able to browse the frames at my leisure and Ted the manager helped me pick out what frame looked good on my face. I went with a mirror coated sunglass polarized lens. Service was swift and I received my glasses in about a week. They have a in house lab where the lab technician did an above average job. Very pleased overall. Ill definitely be recommending to friends and family.

Ly
Review №58

Terrible customer service. Went in to purchase new glasses. As I walked into the store a worker went outside to sit on wall for a break or smoke? One worker in store and he decided to assist the second customer that came into the store. Left in total dismay! Youve been closed for how long...and you dont care about customer service? Will purchase glasses elsewhere!

Am
Review №59

Great experience working with Deb and Shaunne. I tried on at least half the store to find the right pair of glasses and was offered patience and good advice. My two year old was entertained with coloring books and not made to feel like a nuisance while I browsed. I love my new glasses!

Ge
Review №60

Always easy to stop by and have repairs made, also a very friendly crew covering the floor. My most recent stop was very nice and helpful. I had Shaunna take care of me and she was fantastic. Knew what she was selling and made me relaxed. Great job.

Tr
Review №61

Best place to go!!!! Walked in and met Tom and will never ever go elsewhere. He made the process so incredibly easy. AND Great prices!!!! Highly recommend Vision Works!!!!!!!!!!!

Gr
Review №62

Better prices than lenscrafters

Ja
Review №63

I have been coming here for 2-3 years, and everyone here is amazing! I just came in today to get one of the nose pads on my glasses fixed, but the tech actually replaced both of them and realigned my glasses too. I highly recommend coming here- It’s quick and convenient.

Ly
Review №64

I cannot say enough good stuff about the staff here. They were all very knowledgeable and helpful. The whole.picking out glasses in your price range and then finding frames that actually look good.on you..it was certainly a pleasure. Thank you to all of you! You made a dreadful task virtually painless and actually almost enjoyable!!!

Ma
Review №65

Everyone at this Visionworks was super friendly and helpful. I brought my daughter in for an eye exam ( doctor was very nice) and had planned to take the prescription to buy cheap glasses online because I didn’t think my insurance would cover it. But Michael ( the manager?) insisted on checking if we were covered—turns out we were! He helped us get an amazing deal on two pairs of glasses that my daughter loves. We enjoyed meeting the entire staff who gave my daughter helpful feedback on her frame choices. We left feeling like we had made some new friends. We will definitely return for future eyewear and eye care.

Mi
Review №66

I went to Visionworks because they take my insurance there. I couldnt have been treated any better. I was greeted by Ted, who introduced himself as the GM. He then had me look at glasses under the guidance of Michael and Lori. Those two people were amazing. They asked me questions about my lifestyle, and really explored what my needs were. In the mean time Paul adjusted my current glasses to perfection. After my exam, Kelsey and Sasha cashed me out, but not before Michael told me about a cleaning kit, which they sell. I am hooked. This place gave me wonderful service at a great price. I was even able to get a second pair of glasses at 50% off.As I was leaving, Tim told me that Jeff in the lab would be making my glasses to perfection.What more can I say. I was Super Served They have a customer for life. Best eye glasses experience I have ever had.I am confident that you will feel the same way.

bo
Review №67

GREAT EXPERIENCE!Recently went to Visionworks at Mayfair. Needed to get glasses, but clock was ticking and I had to be at work in less than an hour. Shaunna readily accommodated me with my time crunch. Had me picking out frames while she handled coverage and paperwork. Very professional and knowledgeable. Explained all my options very well. Even saved me quite a bit of money thru contact order at time of frame purchase. Will go back, and recommending to friends.

Ro
Review №68

Great experience, worked with Michael McGinity who was very helpful and took his time helping me to make sure I got the best frame possible for my glasses. Helped me crunch the numbers at his desk to make sure I received the best deal while still staying with the style and type of frames I liked. He wasnt afraid to say what style he didnt think looked best but wasnt rude at all, very helpful! Would go again, thanks Michael!

Ad
Review №69

This has been my second time visiting this place, First, it was for my daugther then for myself. I was hesitant to go to a large office but decide to go and try. In both visit, the quality services from the sale personnel was great but today the gentleman (Thomas) I believe that is his name is exceptional. He is efficient and knowledgeable. My eye doctor( (John Leffers, O.D.) was very thorough with my exam, it was not rushed and I felt very satisfy with my exams. I paid for contacts and will be getting a rebate. Overall, very please with the quality of customer service of this place.

Ja
Review №70

I went in today to look for frames and was pleasantly surprised at the selection. Rossi came over to help me choose frames and then checked on what my insurance would cover. Rossi made purchasing glasses a great experience. I will recommend Visionworks to family and friends!

Ga
Review №71

Loved the staff there, good service with great personality, theyre excellent at helping you choose the right pair of glasses. Also, I found them to be more economical than several other places Ive used in the past. I will continue to go there in the future.

Du
Review №72

I have now used Visionworks three times. The first with my youngest daughter and yesterday for myself and my oldest daughter. One of the reasons that I went back is because of the awesome service that I received the first time around. Tom has a wealth of knowledge, is honest, funny, and a great personality overall! He makes the experience of choosing glasses fun! Also, they offer VSP program which I have and the savings is great! I would highly recommend Visionworks!

ni
Review №73

The staff are absolutely incredible. Ill never go anywhere else. I had an unusual situation with insurance, and they really went the extra mile to help me out. Over all atmosphere in the store is relaxed and comfortable. Check them out!

De
Review №74

I absolutely loved it. The staff was super nice, they literally walk you through anything and everything. Shot out to Theodore thanks for taking such a good care of me.

Ta
Review №75

I had my first visit at this location and I was very pleased with my appointment. I love the staff, they very friendly and extremely helpful. Everyone had a smile when I walked in. I had a great experience with Dr. Leffers and look forward to my next visit!

Al
Review №76

Great experience always and such friendly staff! They always offer the best advice on glasses and deals. It’s also a very clean establishment.

Sa
Review №77

Super nice - the ladies there were really nice and friendly. They were able to fix my moms glasses - and no charge!Will be back!

Ki
Review №78

Tom was very knowledgeable regarding lens and frames, no pressure. Thanks.

Li
Review №79

They are always very helpful. They are great about telling me exactly what my insurance covers, they don’t try to over sell and very patient helping me decide on frames when I pick 20 I love!

Al
Review №80

We had a wonderful experience at VisionWorks in N Attleboro. We were helped in a timely fashion with no appointment on a Saturday, we were able to get questions answered clearly and easily, and we liked the selection available for glasses. We worked with Tom, who is incredibly helpful. He wont upsell you, he takes his time, and his opinions and suggestions are spot on. My only issue was with the computer system itself - the associates in the store would be so much quicker if they had a more streamlined system. We had to have each one of our glasses rung out separately and answers on pricing wiped out previous information entered. This is no fault of the workers, just a potentially easy fix for a larger company. Thank you.

Ma
Review №81

Friendly, respectful and very professional. Very welcoming and willing to help me get best value. Went into store to check out advertised deal expecting bait and switch but it was for real. I have already recommended this store in Attleboro to my sister and husband. High praise to the entire staff. Mike , Ted and I am sorry I forgot the ladys name. All very nice and helpful.

He
Review №82

This was the first time buying glasses here. What a great experience! Michael was very helpful and knowledgeable.

Ab
Review №83

Shaunna and Michael were super kind and helpful! The selection was great and they helped me pick out a super cute pair of glasses.

Sa
Review №84

Highly recommend this Visionworks. Michael was extremely helpful and friendly and the selection was great. I will definitely be returning!

Ol
Review №85

I had a good experience getting glasses because we had this nice employee his name was Mike M because he was helpful and nice.

Wi
Review №86

Excellent place to buy Glasses. Dr. John Leffers is the best in the business and Optician Michael McGinity excels in his profession.

De
Review №87

Awesome customer service. Reasonable prices. Deb was great!

As
Review №88

Visited a few months ago and was very happy with the service! And very happy to report, my new glasses are working out just great. Would definitely recommend this Visionworks.

Mi
Review №89

Have been here several times for both my daughters. Great staff who are so pleasant to deal with. Love it here!

Ja
Review №90

I looked at reviews before visiting Visionworks Attleboro and went impressed by what I read. Everyone was terrific, from confirming insurance to selecting frames. I’ve worn glasses for 60 years and have had a whole range of experiences when purchasing from terrible to good. Today’s shopping trip was clearly, hands down, the best experience I have had. Polite, personable, and informed staff made making choices easy for the fashion accessory I wear every day. Thanks to Ted and Shaunna for their help in selection and working out the best price. I look forward to picking up my pairs of glasses when they arrive

Sa
Review №91

The staff at this location are incredibly helpful. Fern, Tom, Mike, and Ted all gave me an exceptionally personalized experience and helped me find the best deal on glasses and contacts! Highly recommend!

Ri
Review №92

Excellent staff, worked very quickly to complete the full process of checking my eyes and make my glasses all within a few hours. Love the selection as well.

Je
Review №93

I highly recommend this location to my family and friends. The front desk ladies are wonderful and take the time to answer all insurance questions. The General Manager, Ted is fantastic! The opticians Paul and Mike are amazing too.

So
Review №94

Amazing people! So helpful and kind and great doctors!!! Thank you so much!

Bi
Review №95

Loved coming here! I was welcomed and no matter how many questions I asked they were happy to answer all of them and adjusted my plan to make it the most affordable as well as making sure I left very happy.

Da
Review №96

Very friendly staff. They helped me pick the perfect glasses even bringing my quite a few to try on.

To
Review №97

If I could rate 0 stars I would! I don’t know the lady’s name, but she has dark brown long hair with glasses, she was very rude to me today. I made an appointment and she told me my insurance covered everything (the exam for glasses and contacts) so I get the exams done, I find a pair of glasses I like that my insurances covered, and said I would buy contacts online with my prescription. Well come to find out somehow I had a $60 exam fee, which I never had before in my life! She was very rude! They would not allow me to get my glasses or my prescriptions until I paid the $60 which I do not have because I’m on maternity leave which I had my newborn daughter with me. She made a comment suggesting I buy drinks at bars (which I don’t even drink...ever). I am so unhappy with this place. They tell me one thing so I get it done, and then they try to charge me! I normally go to visionworks in franklin! They are amazing at the Franklin location, but I am so unhappy with this place!

Ch
Review №98

Good and attentive service. The lady with the dark hair and glasses was very helpful.

Mi
Review №99

Awesome love the staff very kind and so helpful. 🥰

P
Review №100

I had previously been a customer of another eye-wear store without issue except the expense. This time around I did a little searching and found Visionworks in same area so I decided to give them a try. They were having an amazing sale so I ended up with two pairs of prescriptions eye glasses for less than the one pair I bought at the other store; but that was only part of the wow-factor. I was greeted graciously and told who could help me when I was ready or if I had any questions while browsing. Picking out glasses is not a quick decision so I was happy to be left to my decision with the help of my son. When I had it narrowed down, Shaunna, was quick to step in with valuable advice and opinions. She also proceeded to offer me some other options with honest feedback on all selections. After final decisions were made, she offered me options with no hard sell, only information that I requested. Perfect! I happily await the arrival of my new glasses. Thank you Shaunna and staff for getting customer service just right!

Information
12 Photos
100 Comments
4.9 Rating
  • Address:228 Washington St a100, Attleboro, MA 02703, United States
  • Site:https://locations.visionworks.com/ll/US/MA/Attleboro/228-Washington-Street
  • Phone:+1 508-399-8418
Categories
  • Contact lenses supplier
  • Eye care center
  • Optician
  • Optometrist
  • Sunglasses store
Working hours
  • Monday:11am–6pm
  • Tuesday:11am–6pm
  • Wednesday:11am–6pm
  • Thursday:11am–6pm
  • Friday:11am–6pm
  • Saturday:11am–6pm
  • Sunday:Closed
Health and safety
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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