They DO NOT CARE about their employees or clients. They continuously short the employees pays including changing the pay rate which is VERY shady. Which causes them to quit. Therefore, the clients rarely have an aide. Cause and Effect.

I would report this to the main office in Columbus but that’s phone only and I think it’s important that people know how unreliable the Ashtabula personnel are.One of their Staff basically fabricated allegations against a client saying they were being mean to them which is a lie.Her Boss; Cheryl automatically took her on her lying word and gave the client a thirty day notice.That’s nice that people can just fabricate allegations and automatically be ruled guilty just because they are disabled

Was okay then they kept switching me with various workers who never did any form of proper housekeeping. Then the workers arrived late or not show. I think I finally got a permanent worker and she off and Im back to musical workers again. Some are good at their job others lets just say I wouldnt want to visit their homes.I just dont know why the company cant hirer and keep good employees.

I would not have willingly signed on with an agency that treats my family member and me with such substandard and disrespectful care. Concerns brought to manager were responded with “doesn’t she have anything better to do with her time” --staff always outside smoking not watching my family member-ran utilities up to three times normal costs-damaged property. Don’t worry I will be contacting main office and higher ups. Beware before using this agency.

What a great place and great people. Not!!! My grandmother goes thru this company and at least once or twice a week her aid doesnt show up and they dont have a back up. Me and my fiance or my siblings have to go and pick up there slack because no one wants to show up. Its becoming over welming not only for us but my family. Not a place i would want any other of my family members to go thru

Looking for a wonderful caregiver and wonderful people ? I suggest you to NOT go through this agency ! Ridiculous ! I’m embarrassed to even give them a 1 star rating ! My poor 60 year old grandmother isn’t and hasn’t gotten the care she needs ! I’m tired of having to go back and pick up their slack of a mess because their aid doesn’t want to do her job !