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John F Keever Jr Solace Center
21 Belvedere Rd, Asheville, NC 28803, United States
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Ka
Review №1

John F. Keever Solace Center is a truly beautiful and comforting facility for a loved to be in their last days. The facility is clean and the staff is caring and efficient, not only for the patient but also for the family. I was there, out of state, by myself, for my only uncle, and I didn’t feel alone. They were there for not only my uncle but for me also. Your loved one didn’t asked to be put in this position but this place made it easier.

Sh
Review №2

My mom was there for 2 weeks before she passed. The nurses and CNA took such good care of her. I came in everyday at different times she was always clean and moved to prevent bed sores. When she passed the nurse held my hand and helped me through my next steps.

Ca
Review №3

My daddy passed away after spending the last week of his life at Solace. We will never be able to say “thank you” enough for the gentle, loving care he received as a patient and we received as his family. From the nursing staff, to Brian the chaplain, to Kristie our social worker, to Dr. Aditi, we are so grateful for each soul who cared for all of us so well. Solace blessed us during some of the hardest moments of our lives, and we are forever grateful!

Ke
Review №4

We was there for about 5.5 days with my mom. This place is beyond gorgeous! They treat every patient with loving care and it took less then 3 minutes to get a nurse in there whenever we needed something. The nurses cared truly for my mom and you could see that on each and everyone of their faces! I really appreciated there was enough space in the room for a lot of family and friends to visit. There’s a bed next to the window for a family member or friend to sleep on. There was also a recliner right next to the patient. The facility has a community kitchen with tables, fridge/freezer, stove, microwave, and utensils to store food and to cook any food so you do not need to leave your loved one. Everyone we came across was so friendly and nice. While I was there churches, volunteers, and other people would bring home cooked food to enjoy. They brought this about 3 out of the 5 days I was there and I was beyond thankful for that! The facility has a fireplace with couches and chairs for family and friends to sit with loved ones and an outside patio area to enjoy sunshine and fresh air. They also have an area that provides puzzles, books, board games and a grand piano that someone played very beautifully while I was there with my mom. If I had to recommend any hospice facility to anyone. I highly highly highly recommend this one!!

Ra
Review №5

My mom was there roughly 4.5 days in May. The facility is gorgeous and the staff were so professional, kind, patient and helpful. We were able to stay there with her which was so important to me. Except for my son, the entire family was in from out of town and that meant little ones were there quite a bit (but didn’t stay there). The staff handled all the added dynamics with mercy and grace. The morning mom passed the nurse gently woke us so we could be with her in her last moments. She apologized for startling us but I was and still am so grateful for her helping us to be able to say that last I love you. You all do amazing work, with care and compassion. May God’s blessings deeply and richly surround and carry each of you.

Sh
Review №6

This is an excellent facility that provides exceptional care. Words cannot fully express my appreciation to the entire staff who took care of my father during his last days.

ma
Review №7

My Dad passed away Friday July 5th at Solace hospice center. The people working there are so kind, so compassionate and sweet. They made a very sad week tolerable and held us up. They are angels on earth. I’ll be forever grateful.

Er
Review №8

Our family couldnt be more appreciative of the excellent care and service we and our loved one received. The staff is exceptionally caring, compassionate, attentive and professional. The facility itself is beautiful. They did everything possible to see that our loved one had the best care and comfort; and that we as a family had all the support we needed. I cannot say enough nice things or thank them enough for all that they did for our family during a very difficult time.

Jo
Review №9

This place and the people who work here are amazing. We couldnt have found a better place for our moms last days. All of the staff - Drs, Nurses, CNAs, Support and Janitorial were very kind and checked to see if we needed anything. They supported us while taking excellent care of our mother.

Be
Review №10

Its not possible to speak highly enough of our experience at the Solace Center. The staff was amazing during a very painful time in our familys life. Its a beautiful facility. All of our loved ones and our needs were met in every way.

MO
Review №11

My mother was here for 8 days before she went to be with the Lord. This had to be one of the hardest times in my life, my sisters and my fathers. Dr. Frank is a very good Dr. And kind and answered our questions and helped us understand the process. Some of the nurses/CNA my mother really liked the evening staff especially; I believe Haley and Tiffany they were very kind to my mother. I do unfortunately have to grip a little the nurse Martha and CNA Dee not very kind or understanding they should put their egos to the side when working with people loosing their loved ones. One experince that upset my mother and myself. My mother wanted to bath and my sister and I had been helping my mother do this for months. I was stopped at the bathroom door by Dee stating ive been doing this for 17 years i dont need your help when i told her i was going to help regardless she said its me or you cant be both, so i picked to do it myself. When you have to exclaim how long you have been doing something 17 years (ego) when a family member just wants to help thats not right. It could of been a learning experience for me since she has 17 years behind her but instead she made us choose me or her ( im not sure if the state would of liked that either). When you have to tell people how long you have been doing your job and not let your work speak for its self then your probably not very good as well as i dont care if you have been doing CNA work for 1 week or 20 years its all about how well and kind you are while doing your job. Im glad it was me that bathed my mom im sure I was kinder and gentler then Dee would of been . I helped bath, shave, wash my mothers hair etc the last two times it happened in her life and it ment the world to me i could do that. When my mother came to the facility Martha told me during the intake process family cant be in the room. I made Martha ask my mother if she wanted me in there and of course she did. Martha exclaimed thats not how we do thing around here. Maybe she should learn to be more understanding to family and patients. I just wanted to comfort my mother while entering hospice. Other than those two hiccups The John Keever center was good. Nice facility and most of the staff I met but two were kind and professional . Also Im not sure what Church brings breakfast to the facility, but thank you for your kindness as well yalls breakfast helped nourish my families grieving mind and bodies.

Sa
Review №12

During a painful time in my familys life, I have never in my life experienced such hateful nurses (Michelle). My dad would lie there and suffer in pain and not once did one nurse help. He would go hungry because they forgot to bring him a menu. He ran a fever of over 100 every single day that he was in there and all they could say was I dont know why, probably just because hes getting more sick and thats what happens. Michelle the nurse had THE WORST attitude with my step mother as she tried to explain the issues that my father (46 years old) was having. MICHELLE stated that my dad was out of it and not responding well because of his liver cancer, and they didnt do anything to him, but 2 days earlier (before he ever went to this facility) he was laughing and smiling. I do not trust anyone that would let a man sit there and suffer for no reason and have a rude attitude saying she was now off duty and someone else would have to help him out instead. I would rather take care of him 24/7 myself then ever see him go through anything like this. 0/10 i do not recommend this place to anyone.

Ch
Review №13

They were a blessing during difficult times. Its a class organization that will meet all your expectations.

Information
5 Photos
13 Comments
4.5 Rating
  • Address:21 Belvedere Rd, Asheville, NC 28803, United States
  • Site:http://www.carepartners.org/services_hospice_sol.html
  • Phone:+1 828-277-4800
Categories
  • Hospice
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • Online care:Yes
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