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Exceptional Electric
3613 Telegraph Rd, Arnold, MO 63010, United States
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Na
Review №1

We used exceptional electrics for everything in our new home- new panel, can lighting, all the electric extension work in our new addition and had a wonderful experience. Lyle was awesome to work with- very knowledgeable and happy to guide us. Best of all he installed our “artsy” chandelier (came without any clear instructions) perfectly! They kept the area very clean, and were courteous throughout the entire process. A pleasure to work with- thank you again!!

Ma
Review №2

The office personnel (Monica and JoDonna)and electrician (Phil) were very courteous and knowledgeable. They are an EXCEPTIONAL Crew!! I told them what we needed done which was a lot to do with a very limited time that needed to be completed, and all tasks completed with exceptional work and fast!! There is not enough words to say how great of an experience we had with them to do the work. Will definitely recommend them to family and friends!!

Al
Review №3

I used them to install ground wiring in the majority of my outlets on the first and second floor of my house in Kirkwood, MO. Andrew, the technician, had to trench and make holes in my walls. But my plasterer was very impressed because she says there is not a lot of exploratory holes. She is so impressed she wanted their number since she lost the electricians she use to work with due to COVID.

Kr
Review №4

We had 6 additional outlets installed in our garage, under cabinet lighting installed in our kitchen, and 3 additional recessed lights installed in our kitchen.Rich, the owner, came by the house and was prompt. He listened to understand the scope of the project, documented the requirements, and took pictures of the areas where work was to be performed. There were a couple of items on my list that Rich said I could easily correct myself, which I felt comfortable doing, and told me hed be happy to do it but Id save myself a little bit of extra money by fixing the issue myself, and he was right. He was honest in his assessment of the work I was asking to do, and I felt my best interests were top of mind. I was sent a bid in a timely manner, and any questions or amendments I had were quickly addressed. On the day the work was scheduled, Rich came with his electrician, Greg. You can tell that Rich and Greg reviewed the game plan ahead of arriving at the house as it was clear Greg had reviewed the pictures ahead of time. You can see that Greg had already been thinking through a game plan, and before any work was done, Rich and Greg wanted to ensure that they understood my asks and that we all were on the same page. Greg got to work and was exceptional. We really enjoyed having Greg here at the house, and he treated our home as if it were his own. Greg cleaned up after everything, and the quality of work was top notch. While this was during Covid, Greg wore his mask the entire time. Id highly recommend Exceptional Electric. Their prices are fair, and the quality of work was very good. Greg had to make multiple cuts into our drywall and everything was reinstalled flush such that re-taping and mudding wont be a problem at all. A+ I submitted some pictures of the work, notably the install of the additional recessed lighting and under cabinet lighting. I also wanted to show the drywall work and how much care was taken to ensure we can have it repaired with ease. Not pictured is the work we had done in the garage but those were just outlet installs though that was no small task as a lot of work was done there.

An
Review №5

Fast, friendly, and thorough! I recommend them without hesitation!

Br
Review №6

The service technician was very knowledgeable and friendly. I ended up waiting six months for a replacement breaker that never came. At first I didnt mind because I was told that it would take some time to get the correct one since the style was so outdated. After calling I was told that the replacement was lost. I asked what would have happened if I didnt call to inquire and got the impression that they wouldnt have done anything.I had gotten tired of waiting and fixed the problem myself. When I called I requested a different size breaker or a refund. They found a used one and said it would be shipped in a few days. I called back 1.5 weeks later and it still hasnt shipped. I was told that it will ship out today. The extra star is for their tech and flexibility (albeit slow).

Jo
Review №7

I had several electrical projects completed by Exceptional including a new panel, some small appliances and outdoor service. Despite bad weather and some administrative hiccups the technicians got everything done quickly and professionally and the cost was very reasonable.

De
Review №8

Phil came out and diagnosed the problem quickly. Fixed our issue promptly and rate was fair. He explained everything thoroughly and was courteous. Will definitely call them for any future needs.

Ru
Review №9

Greg was our technician and did an excellent job! He was courteous, professional and completed the work in an exemplary fashion! He repaired an electrical light and removed ceiling fan and installed new fan.We will not hesitate to call on them in the future! Ruth & John H.

Ja
Review №10

I have had the same electrician (Kyle) from Exceptional Electric replace ceiling fans two different times. He has been professional and efficient. Kyle is very knowledgeable and informative. I certainly would recommend Exceptional Electric to my friends and family. Thank you.

Jo
Review №11

Contracted them to install overhead fan in our living room that did NOT currently have existing light/fan fixture there before. Took them around 2.5 hours to complete from start to finish which was pretty amazing in my eyes. I love their no BS quoting model...none of this show up fee+material+hourly garbage lots of other contractors will try to sell you. Greg was our contractor and he was extremely friendly and knowledgeable. I would definitely use them again and recommend them to a friend!

Pa
Review №12

Greg was the tech who came to our house to repair an electrical issue. We found Greg to be extremely helpful and very knowledgeable. He was pleasant, professional and respectful of our home. Exceptional Electric will be the first one we will call for all our electrical needs. Also, Monika, the person with whom we made the appointment, is very nice.

Da
Review №13

Very professional local electrician. They swapped out an updated my main panel.

Ma
Review №14

Not to quick for getting an estimate. The technician gave me an estimate verbally and when the written quote came it was almost double in price.

Th
Review №15

Phil did a great job. Explained prices before he started . Showed up on time in fact a little early. Friendly professional in and out. This was a emergency but I have other projects feel confident I now have a electrician.

Sh
Review №16

Greg from Exceptional Electric replaced two exhaust fans and installed 5 new outlets in my home. He was prompt, thorough, and did a great job overall.

Na
Review №17

We needed a ceiling fan replaced on our screened in porch.Quote was given over the phone, electrician was on time, put the fan together and installed it very quickly.We have had service completed by Exceptional Electric on several occasions and have never been disappointed.

Ro
Review №18

Jamie was my tech for my electric on my garbage disposal and he did a great job. He was also nice and polite. Monica who answer the phones was really a nice person to talk to and she was really patient with me on getting back with her to set my appt. up. Shes a keeper:). Thanks Exceptional Electric

Fl
Review №19

Greg was very efficient and friendly when he installed our new bathroom exhaust fan. He also cleaned up very well after the job. If he hadnt installed a new fan, you wouldnt even know he was there. Also, he was very dog friendly. Ill definitely use this company and request Greg next time I need electrical work. Thanks, Exceptional Electric!

To
Review №20

Great professional service

jo
Review №21

Showed up on time and got three electrical panels replaced in a short time. Great to work with.

Ju
Review №22

Professional, knowledgeable, efficient, courteous, reliable, helpful, honest... they explained the work in an understandable way. Greg was the tech for a lighting problem we were experiencing as well as installing/replacing an attic fan. He was considerate and kind as well as respectful of our time. He clearly knew what he was doing and was able to complete each job quickly but with excellent quality. I will be keeping the card on the fridge and the number in my phone for future projects. Some things are fine to DIY but don’t mess around with electricity :0 call a professional.I confidently recommend Greg from exceptional electric.

Ma
Review №23

I contacted Exceptional Electric for a lightning strike. They came out the next day and fixed the issue quickly. The tech was very professional and the work completed was very professional.

Be
Review №24

I had a big job and they were able to schedule it quickly. Jamie was very thorough and patient answering all of my questions.

Mi
Review №25

They did a great job in a timely manner. Will definitely have them come back for more work.

bo
Review №26

I recently found a scary thing in my home electric panel, burned and melted breakers which included the main along with plastic cover safety strip that runs from the top to the bottom of the panel. I contacted Exceptional Electric in Arnold Mo at 3613 Telegraph who came out gave a quote ( which was a very good quote ) and started the repairs at 8:00 am with completion at 2:30 the same afternoon. Would recommend this exceptional electric location to anyone in need of electrical work. Everyone I met or talked to there was very helpful and polite I dont look forward to doing it again but if need be I know where I would go. Thanks exceptional electric 3613 Telegraph Arnold Missouri

Na
Review №27

This business did not do the work that they said they had done at the time. After I discovered this, they refused to return and complete the work unless I paid an additional service fee. In my experience, if the job is not done right the first time, it is the business responsibility to fix the problem on their dime, but not the customers.We had multiple electric outlets that were not functioning properly, so we asked him to check all the outlets in the house. He said he had checked them, but he actually never checked if the outlets were grounded.Grounding is a major safety function of any three-pronged outlet ensuring that it should be covered in any proper check.Since safety is apparently not a priority for them, we wont be using their services again.

ka
Review №28

Greg was friendly and pprofessional. did a great job and cleaned everything up.this company was a joy to do business with.

ta
Review №29

This place is top notch. Such great people and the work was great, too!

Je
Review №30

Did great work at my place!

Ka
Review №31

The electrician Greg was very professional, did great work, and overall great value. We would hire again.

Mi
Review №32

Good work Good prices

Information
5 Photos
32 Comments
4.7 Rating
  • Address:3613 Telegraph Rd, Arnold, MO 63010, United States
  • Site:http://www.exceptionalelectric.com/
  • Phone:+1 636-296-7789
Categories
  • Electrician
Working hours
  • Monday:8am–4:30pm
  • Tuesday:8am–4:30pm
  • Wednesday:8am–4:30pm
  • Thursday:8am–4:30pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–4:30pm
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