THIS IS MY SECOND TIME WRITING THIS REVIEW BECAUSE MY FIRST ONE GOT DELETED, FOR WHAT? BEING HONEST? FOR NOT LYING THAT IT WAS SUCH A WONDERFUL PLACE? FYI IF YOU ARE ASIAN, BRING YOUR OWN FANS BECAUSE THE EMPLOYEES DO NOT HAVE ACCESS TO THE AIR CONDITIONER ONLY “CORPORATE DOES”. ALSO TELL ME WHY THE PERSON THAT WAS WORKING WITH MY BROTHER SINCE THE BEGINNING QUIT AND THEN THE SECOND PERSON THAT GOT ASSIGNED TO THEM HAD THE DAY “OFF”, HOW CONVENIENT IS THAT? I WILL KEEP WRITING MY REVIEW IF IT GETS DELETED K THANKS BYE.

Riverview Gardens is an outstanding venue for gatherings of all sizes. It is also a source/resource of opportunity and growth for the underserved at risk population to whom they offer employment and job training. So much good!

Beautiful place! But the management made the experience horrible. AC wasn’t set on until an hour or two after we had tried to get a hold of “corporate”, making the guest feel uncomfortably hot. The process of renting itself was difficult due to the fact that different managers had different rules. Disorganized. They were also suppose to have the cake table set out, but nope. We had to improvise. Again, beautiful place, but not worth it working with difficult staff/managers.

I’m not sure why my review was taken down but I just wanted to share my recent experience here AGAIN. This venue is beautiful however the staffing itself and management is poor!! My aunt just recently had her wedding here (August 14)From the very beginning she had complications with certain things regarding the staff. One of the event coordinators even made her cry! I’m not sure why you think it’s acceptable to treat someone like that! But she didn’t want to turn this place down due to that…going back to the venue there was NO AC. No tables were arranged according. Someone quit at her venue. The original event coordinator that was suppose to be there didn’t even show or notify the newly weds. Honestly a lot of things that were minor, that could of been easily prevented if their staff was more organized. Please don’t delete my review. I am being honest..RiverView Garden pls take this into affect and focus on bettering your staff for future venues.. and to anyone wishing to hold any events at this banquet hall ..best of luck. It’s not worth your money.. definitely wasn’t cheap either!

Attended a wedding and reception. It was a pleasant day and the ceremony was outside. It was a very nice venue. The bar, lounge area and dining room were all quite nice and efficient. The food and service were quite good. The event seemed well organized and well executed. All in all, it was an excellent day.

Stone Arch at Riverview Gardens was the perfect venue for our September wedding. Their event staff was really friendly and helpful, answering numerous questions via phone and Email throughout the process. They helped us choose our menu (even suggesting we didnt need as much food as we had thought, which was very professional of them, as it would have meant more income for them), decide how to decorate, and coordinate with our vendors. The space is really beautiful with both indoor and outdoor options (great to assuage nervousness about potential rain on your wedding day!), and plenty of space for your guests to spread out during cocktails and reception. The outdoor ceremony space has such wonderful natural beauty and the interior was plenty of space for our 100-person wedding a large dance floor. They were able to accommodate a large band and worked directly with the band to make sure they would have everything they needed. Sandy, their events coordinator, was there for us on the day of our wedding to coordinate and help with anything we needed to decide on or change and she made the day very effortless. We would definitely recommend this venue to any couples getting married!

Place was hot and would not allow ac to be turned on. Beautiful view of the fox river though. 1 star for deleting honest reviews.

Worst place ever! I’m not a person that really reviews places but this one in particular! My friends just had their wedding there and they had the worst experience. Let’s just say they made the bride and groom feel like this wasn’t their dream wedding. They basically made the bride and groom feel like they weren’t important. The place and view was nice overall but not worth going through headaches of management. They have the worst, unorganized management there and for such a high price. SO not worth your money!

My husband and I had our reception at Riverview Gardens on the 14th of August. A year ago, we were highly excited to rent this venue due to the beautiful scenery of the river and how well kept and preserved the building looked. We also had a great event coordinator that answered our questions to the best of her knowledge and showed that she wanted to be a part of our wedding planning. However, our event coordinator resigned, and Riverview Gardens assigned us to a different event coordinator.We are disappointed to say that our reception at Riverview Gardens did not go as planned. First and foremost, the corporate did not adjust the temperature for our event in time. My husband and I heard temperature complaints from our family members, videographer, photographer, caters, bartender, and guests. We all had to open the windows in the ballroom to get cool air, but it was still very hot. When the AC kicked on, it started getting cool in the hallways and pub room except for the ballroom with the open windows. We attempted to reach our event coordinator via cellphone several times regarding the lack of AC, but we were unsuccessful. Finally, a family member made contact with her after making multiple phone calls.We were unaware that we would be working with a different event coordinator on our wedding day. Our evening event coordinator did not check in with us if we needed assistance to help us run our event smoothly. The only communication we had was about the lack of AC. She specifically told us that only corporate controls the temperature, Therefore, she couldnt help us resolve this problem.Several things did not happen according to plan as well. We had to set up the bride and groom table because it was missing. We had to pull a high table from the pub room because there was no table for the cake to be cut and served. The keg of bud light was not readily available at the start of the event. Therefore, the bartender served bottles of beer in the meantime. We were unaware that there is a specific time limit that we needed to be out of the venue. At the end of the night, we felt very rushed with gathering our wedding decorations and supplies. Also, our request to have a somewhat walkway in the ballroom for the wedding partys grand entrance was not granted. We had to figure out the last fifteen minutes of how and where to enter in the room to find our seats.We still enjoyed our evening with our family and guests, but we wished better communication with the Riverview Gardens event coordinators.We learned that this is not the place for extravagant weddings because we were only allowed to enter and decorate at 10 am and clean up by midnight.Being assigned to several event coordinators made it challenging to communicate and plan our wedding as we would imagine it. We had only discovered that our event coordinators had left Riverview Gardens when another event coordinator reached out via cellphone or email. There was a time we had no contact from Riverview Gardens for one week or more despite our voicemails and emails.I still remember being deeply hurt and upset after speaking to Angie and her assistant regarding our wedding alcohol package. I did not appreciate Angie vocalizing her insensitive comments when I talked about having our guests buy their own sodas and us purchasing only a 1/2 barrel of alcohol. I reiterated to Angie that we had shared with our first event coordinator that we dont place great importance on alcoholic drinks. Angies tone of voice and lack of empathy over the phone made me feel uncomfortable, belittled, and disheartened. She made me feel like our wedding was just another wedding to Riverview Gardens. It would have made me feel better if she understood what was important to us and help us plan. I was relieved that we didnt talk to her again except our assigned event coordinator.Overall, Riverview Gardens is a beautiful place indoors and outdoors. However, I was mainly not impressed with the lack of AC and unorganized management and staff.

I dont know how this place has 4.4 stars! My friend, the BRIDE, has been dreaming of her wedding day and only pictured it to be perfect! BUT this reception only gave her headaches after headaches. My friend wanted to end her wedding bcuz of them!! They made it so hard on her from day 1 AFTER the deposit!! Their management was poorly executed and my friends wedding didnt seem important to them! Its either this place got new employees that is so entitled to themselves and has no generosity OR they are being racially biased! My friend is the type that doesnt like to cause trouble, always so gentle and usually doesnt SNAP back at others so they must have seen that in her and took advantage of her. I understand businesses had a hard time during the COVID pandemic but that doesnt mean you can take advantage of someone who just wants their dream wedding. My friend was assigned to multiple different staffs bcuz they kept leaving the job (HMM.. I wonder why?!) One staff even made her cry on the phone when she was only trying to figure her wedding out! ONTOP of that, her moms been in and out of the hospital so she was stressed! That KAREN staff didnt have to be rude bcuz u never know what others are going thru!! We had to work with KAREN staffs! OH! And their A/C couldnt even work properly or they just didnt turn it on!! The whole building was humid for 3 hours until they finally decided to fix it. Wow, thanks! We couldnt even get a hold of em for 3 hours!! Where was their staff while this event was happening? Its like they were purposely ignoring our calls!

Absolutely beautiful/perfect venue for weddings. The view is amazing inside and out with seemingly everything made in-house. I had a great time.

We had our wedding on 10/4/19 and we loved it! Sandy, the venue coordinator, took care of every request, no matter how big or small. She answered all our questions along the way and was a pleasure to work with. We were fortunate the weather cooperated for an outdoor ceremony and it was beautiful. Our guests really enjoyed having several places to gather. The bridal suite was great and it was used a lot! The food was really good. We had quite a few guests compliment the food. The wait staff were very nice and kept things moving. The bartenders were friendly and provided fantastic service to our guests. I cant say enough great things about our experience with Stone Arch and would highly recommend it.

Great place for any large group. Great staff.

We had our wedding at Stone Arch mid-June and it was absolutely perfect. Our guests adored the multiple spaces to hang out and the bridal suite was well used throughout the day. Sandy was a joy to work with and was very flexible with us when we had to make the call to move our ceremony indoors due to weather concerns. The grounds are gorgeous and the pictures we received were absolutely amazing. Our guests commented how they appreciated being able to escape the loud dance floor area and be in a separate room. When booking Stone Arch the entire venue is for your event so we had the space to ourselves. The kids we invited had fun in the loft, looking over the rest of the guests while older guests were able to have a normal volume conversation either outside on the patio or in the library. We loved the venue and it made the perfect backdrop for a perfect day.

Most of the employees treated us, as volunteers, like we were their property. They give no respect but are happy to hand out plenty of condescension.

Beautiful day to walk around to see what they are all up to. There was a lot of people walking, biking, and we where walking our dogs. If they need help here I would love to come and give a helping hand. All I can say is I pick up after my fur babies and I can see so far everyone else is. So please if you so bring your pet pick up after them and follow the rules. There are very few places to bring pet so lets keep this one open to us.

This was a beautiful venue for a concert. The concert was 5 star and more...but i felt the venue could have been more prepared for will call tickets. The artists also had to ask about merch tables, etc. Honestly though, food from The Stone Arch and a nice bar for filling up and prepping for the show was really nice. Great acoustics for the show as well.

Quick and speedy staff- all were very friendly as well. Food was all very good. Had heavy snacks that were constantly refilled for the fundraiser we attended.Couldnt see the scenery from the window because it was dark out already this time of year, but could somewhat see an outline. Looked like this is the all around place to be. Little dated, but in a way it works!! (Being very critical- overall loved it)

A classic and beautiful location for a wedding! We have been covering weddings at this location for over 15 years. It is a PRIME SPOT! Plenty of parking, friendly staff and great food. There is a breathtaking ballroom for dinner and dancing and a old school library style parlor for relaxing and enjoying a cocktail. There is also a scenic path that goes all the way around the building. The bath rooms are huge with a giant mirror for getting ready and they also offer several back rooms for the bride & groom (and bridal party) as well. Its a GREAT place! We look forward to coming back soon!

Great view of the river during wedding ceremony. Food and drinks were great. Had a great time there.

The location and venue were awesome. The food catered in left a lot to be desired. We watched Dan Rodriguez here and the acoustics were great.

I could have not asked for a better experience for my wedding ! The staff was wonderful and very helpful. The food was exceptionally delicious. A few of my wedding guests stated that this was the best wedding food they have ever had. I highly recommend booking this venue for your wedding or special event. They make the process very easy, stress free and more importantly, enjoyable!

Beautiful venue for a wedding however they seriously need to update their air conditioning and add some window coverings in the dining area. It was uncomfortably warm inside the entire afternoon and evening and we could have used sunglasses inside the dining room while we ate. Would like to compliment the Staff for their exceptionally courteous and friendly service.

Was there for a church event. Its a great facility! I would recommend!

Beautiful venue for a concert, a wedding reception or any grand event. Overlooking the Fox River with the Oneida Street Bridge in the distance, this picturesque setting offers lovely skyscapes as a backdrop for your event. Add the quality of the Stone Arch food & brews and youve got yourself a memorable evening ♡♧♡

WowGreat place for an event.Staff was amazing.Good times, fantastic service.

This is a very nice wedding venue. Great views of the river and well maintained grounds. The inside is very well appointed and the staff work hard to decorate and help out during the wedding. Highly recommended.

Beautiful area and the staff were fantastic. The food we had was great for a hot summer day.

Accidentally stumbled upon these beautiful trails and was amazed. A “hidden” gem in my own neighborhood that I never knew about.

Beautiful atmosphere; food was delicious, but ran short and took away too quickly (were there for a wedding)

Great food, great staff. Very nice atmosphere and facilities.

Went to a wedding here. Very classy and nice. Well coordinated.

Love the food here! Beautiful place for an event.

Went for Easter brunch, really good buffet! Reasonable prices.

Appletons best kept secret for weddings and partys. Great views, beautiful space, awesome staff!

I feel that they are consistent with their yummy food and beers. Never have had to wait too long.

Its a really cool place.bike trail and its along the fox river.very nice

I can work and earn myself a free bike!

Great xmas dinner

Excellent food and atmosphere for the wedding we attended. Wish they would not have run out of the beer everyone was drinking but they switched to another brand.

Great time great tunes

Good place for a Wedding nice

Great Mothers day brunch

Great entertainment programs, and restaurant, and beer.

Best after grad party place ever

What a cool place and its open to the public

Awesome place for our fundraiser!

I tried to golf here, apparently that is not a thing here anymore :(

Great View and food

Very nice reception area

Always great staff

Entertaining concert.

Such a beautiful place.

Good shows.

Beautiful spot for a wedding.

Great dining experience

Excellent service

Excellent food

Very impressive facilities

Great venue for a wedding

Quaint