Best customer service experience Ive had! Joe is super friendly and professional. He patiently answered all my repetitive questions without making me feel like a complete idiot like so many other agents out there. Im a client for LIFE! Thank you Joe... You truly are the best in the biz! Now im an employee and a client! Wonderful journey i must say! Thank you Joe for the great opportunity and learning experience. Its been an awesome 4 years working for you. Best employer by far!!! I look forward to many more years with your company. I wish for nothing more then your continued growth and success. Youre one of a kind for sure.
I gave 3 stars because Joe eventually took care of my insurance issue after a month, but only because my fiancé had to call from a different number. He’s a very busy man, apparently. I had to call and make my own payment, which was fine, but I did not have access to my new policy number. My fiancé tried on multiple occasions to get a hold of Joe, but I think now that he recognized her number, he’s no longer answering??? Either you give your clients 💯 or maybe this is not the profession for you.